Yoooo cycle gear is awesome man.. if you ride and are in the area definitely check out these guys. Cameron sold me some beautiful alpine stars gear yesterday.. he made sure the fit was correct for myself. Great gentleman working there.. can’t speak more highly about them.
I used to love this place.Went to get my husband a new dirt bike outfit told the guy what I was looking for and he sold me street gear instead. I dont know because I dont ride. We had to take it back but we went to a different one and definitely got better service.
I’m a newbie to the cycling world and came in to purchase some gear- helmet, jacket, gloves. The customer service was fantastic. Very knowledgeable. I appreciated they all ride and can speak from first hand experience. I appreciated they gave me the time and space to look around and ask a lot of questions. The store manager was very relatable and friendly and helpful. I was able to purchase some great gear and walk away with more of a sense of confidence about being safe and having a great time riding!
This store had exactly what I needed and the sales person took me right to the brake pads I needed and two other items. Carried my items to the counter and promptly completed my transaction. All of this was done with a pleasant spirit of someone who enjoyed his job. I was very impressed!
Employees were very helpful and I never had to look for it. I’m a beginner rider and they were very informative and patient. Definitely would recommend for both beginner AND experienced riders
I came in and the staff was immediately ready to help me and talk about the gear I wanted. I had asked about some boots and gloves and found exactly what I was looking for. 100% will be going back for any future needs.
The team at the Lawrenceville store goes out of way to help!! They are knowledgeable of their product and listen well. Daniel is our most recent example of customer service - as it should be!!
Helpful staff with just the right balance of letting you browse and offering help. The young gentleman that helped me was patient and attentive. He gave useful advice when asked.
Been a while since i have been on two wheels, so after getting a new MC I obviously needed some gear. I am happy I decided to make the trip to Cycle Gear, they are very knowledgeable, quick to see if I needed any assistance and extremely friendly. I ended up getting a new helmet, a phone mount and a lock for my bike. And couldnt be happier.
My experience was great as always, find what I needed with the help of manager and on my way.
I dont go I often. Im always delighted with the friendliness and enthusiasm of the staff. They know what theyre talking about and always relay information well.I went in for a jacket. Ive never actually bought a real motorcycle jacket with the armor and all that. The selection was a little overwhelming, but the person that helped me did a great show and tell AND picked out the right size for me immediately.They love motorcycles and all of us that ride.Im greatful for all they do.
We dropped in to get a helmet for our daughter. This was her first helmet and we tried on quite a few. With the help of the wonderful and patient young lady there (sorry I forgot her name!), we finally found one that she wanted. It was promptly taken for a ride. Very happy and will be back for replacement helmets for us. :-)
Another awesome experience with Cycle Gear online, and my local store! I picked up my Bilt armored jacket and my new Icon helmet. I also took in my second helmet kit for my Cardo Freecom 2+ communicator. I asked if they could install it for me, and not only did they install that, but they also swapped the clear shield for the dark smoke one, and installed the Supervent on top of the helmet. Now that’s customer service!
Brian was really helpful in educating me on the tire services and helmets available online and in the store. Fast, friendly service!Thanks!
They help my wife and I pick out a helmet. The service was superb.
As a new motorist. I’d had to say that the staff was knowledgeable and they had everything I needed. Got a good discount with it being around Labor Day. Will definitely be going back for all of my motorcycle accessories and apparel.
Really enjoyed the experience I had while buying a tire for my motorcycle. The price was good and the service was awesome! I really appreciate the Great Service! Thank You!
They usually always have what I need here. Order your tires online though and they can mount and balance too
Everyone we interacted with was super friendly and helpful. And they went out of their way to track down a missing boot (of the pair) for my wife.There arent many local options for motorcycle gear but even if there were, Cycle Gear would be worth visiting.
I registered to riding class and they were asking to bring your own helmet. It will be first time i am going to buy cycle gear and did not have much information (except some google search).I did google search and found Cycle Gear shops around me. The closest one is in Lawrenceville.When i entered to shop, a beautiful lady welcome me with a cute smile (no mask 😕). First, i looked around and helmets. Prices very too much. For helmets, $100 to $600. So which one is best for me? At that point the kind and very helpful Maury C. (with mask 🙂👍🏻) appeared. He really tell all details, give helpful information and dont try to sell you an expensive item. He tries to help to find best item will fit you. Honestly i got happy to be there.I bought my first helmet and gloves. Thanks to Cycle Gear and all their stuff. And wish me luck in my riding class 🙂
Found the items I wanted online after store hours. When I was at the store, I didnt see what I was looking for. The gentleman asked if he could help. He was able too and they were on sale.
Top notch customer service! Associates are courteous & knowledgable. Fantastic experience!I am impressed with the stock & variety of gear for all types of riding/bikes & skill level.
I recently purchased a SEDICI jacket and the zipper was messed up. Brian. The sales associate at the Collins Hill location was extremely helpful with my return/exchange. I was in and out in 10 minutes. 😁👍
I was greeted with great attitudes (big thing!) and people who were looking to directly help me find exactly what it is that I needed. Will definitely be coming back because the prices are great and the staff is very friendly
A bit disappointed that this location doesn’t service motorcycles! You can get and find all different types of assorted items and accessories.The entire crew at this location are cool AF and do understand products and application sold at this location. Will definitely be returning.
I ordered a battery, from you all. The price was fair. I had it delivered to a store for pickup. It arrived on time and no problems. Salesperson filled the battery with acid and I was on my way.
The team was very friendly and helpful and their was a big selection!! The helmet wall was a sight to see! 👍😎
The young man I dealt with was courteous, knowledgeable, and professional. He helped me pick out a cost effective helmet for my son who just got his first bike. I’ll definitely be back.
Great customer service. My item was waiting on me when I arrived and Brent did an excellent job installing my Sena headset into my helmet. Thanks!
They were extremely nice and very helpful on all the questions I had and they explained it very well.
Great customer service. Very helpful and knowledgeable. Have been going to this location for years and will continue to do so!
All the things u need fornyour motorcycle in one place! the staff is simply amaxing and they go beyond to help you find what ever u need and fits
Excellent experience! Super friendly staff and very helpful. I will definitely be back.
This store helped me test fit some motorcycle helmets and are very knowledgeable and made it a painless process!!
Competitive prices and very helpful Staff!
Very knowledgeable folks. My salesman went out of his way to show me what would best suit me.
The sales team is extremely knowledgeable. They helped me purchase the right helmet for my riding and comfort. I will not waste my time anywhere else!
Pretty good selection of motorcycle gear. They even have cardos and other blue tooth communication accessories for your helmet. Even small trailers for your motorcycle. (theyll even install it for you)
They moved the ladies items to the back of the store. Was looking for perforated leather pants but they didnt have any in stock. They always have plenty of employees available and willing to help you find things.
Went in to get the wife a new modular helmet. Inventory wasnt the best today, but we were able to find a helmet that she liked. The staff was great and very helpful.
Awesome staff, good selection. Everyone greeted me promptly and offered help without being pushy. Jordan (80% sure that was her name) and the other staff members were very patient and knowledgeable. It was nice to be given true advice and not just be sold the product in front of me.
Helpful staff. Helped me get a one piece suit that fit correctly. Its a big investment and they let me try on anything I needed.
My first experience purchasing a helmet so I can ride my motorcycle. The staff was incredibly friendly and spent time showing me different options and ensuring I knew what a good fit should feel like. The store was very clean and the prices were affordable. This location offered a military/first responder discount on their house brand (Bilt and Sedici) gear which was awesome!
I called ahead to verify item was in stock. The woman that answered the phone was friendly, knowledgeable, and quick to help. She pulled the item and had it waiting at the counter for me when I arrived. I am very happy with the service provided.
The best they really know how to take care of their customers I am very very very pleased with their service I highly recommend it to everybody that rides a motorcycle
This is my first time ever going to a bike store. The experience was great. Everyone were friendly and very helpful. I got to admit, I felt uncomfortable being older and being seen in there but the sales person reassured me that it was ok. I’m glad I went there and I was happy with my purchase.
Very helpful staff. Good selection in stock. Price point was good with the added promotions. Would buy from again.
Solid place with a good selection of products and knowledgeable staff. They don’t work on bikes, but they know good people who do and are quick to offer up information for questions you may have. 10/10 have already recommended.
Best place for cycle gear. Olsen was very helpful and informative, as well as the other staff.
Friendly, knowledgeable staff, pointed me to exactly what I was looking for. Very appreciative.Rob
Lawrenceville guys are always super helpful and knowledgeable. This is my go to shop for gear and tools.
The people here are so knowledgeable, and Brent The Great Gear Guru has or can get whatever I need for all my motorcycles. He helped me to get the correct fit for my helmet, and made sure I understood all the features, It still amazes me how I learn something new everytime I come here, I just dont know what we motorcycle riders would ever do without Brent and a Cycle Gear.
Walked i not having a clue looking for a new helmet. Staff was very helpful explaining the different types, benefits and drawbacks of each, and with sizing and fitting. Great experience. I will definitely go back.
My customer service experience in their Lawrenceville GA store was excellent. I was shopping for a helmet. They answered all my questions and encouraged me to try on as many as I liked. Their store brand BiLT modular helmet fit me the best and had great features. I saved so much money on this helmet that I bought the pin lock shield, a nice hi-viz jacket, and gloves. This is definitely the place to go for motorcycle riding gear. I highly recommend them and will definitely shop there again when I need other accessories. Give them a try!!!
Great customer service! I wish I could remember the guys name. I needed a helmet and a jacket and I was in and out quick with exactly what I wanted!
Amazing customer service, very friendly and efficient!!
My son got a bike chain for an incredible price.
Salesman was very helpful and answered all my questions. Feel confident that my purchase was the right decision.
Great products and staff! I have been several times now for different things for different bikes and accessories for street and Dirt and always get what I need at the time. 👍🏻
Cycle gear is such an amazing place. They have so much motorcycle equipment to choose from. And I love their inventory.
Where I buy most of my gear. Very knowledgeable crew working in this store👍
I am always in cycle gear to of course fulfill my Motorcycling needs thanks to the staff always awesome.
This store is one of hundreds of stores in the chain across the USA. Well stocked with a wide variety of quality gear for on and off road motorcycling. Cameron was my very knowledgeable salesman. These non commissioned people are very helpful but not pushy. 90 day return policy and the ability to return or get service from any store in the chain. Prices are reasonable with great pricing with some of their specials.
It is a store that has a lot of products with different brands and of different prices. I would recommend it to anyone interested in the world of motorcycles. There is a boy who is bilingual.
Outstanding customer service. Purchased non waterproof boots in error (found out quickly during first ride in the rain). They let me exchange them for the ones I intended to buy.
Very professional! Very fast! The young lady in the gentleman that helped me were absolutely great!
My “go to” place for motorcycle items. The people there are very helpful.
Always a great experience, the whole team at Lawrenceville is awesome!
The entire crew is AWESOME! And the prices are VERY reasonable! By the way, depending on the helmet, my size ranges from 4x to 5x. They had my sizes IN STOCK! They have my business for motorcycle accessories!
Nice place, fair pricing and a good collection, went to purchase a new helmet, the staff were all super nice, knowledgeable and made me feel at ease. They even offered to swap or take my helmet back within 30 days if I am unhappy with the fit...awesome customer service, you have a customer for life
Very helpful people. They have everything you need here for your bike
Everyone was very friendly and helpful will definitely shop here again.
Great selection along with affordable merchandise
Good people and great products!
We had a great experience with our sales lady. She showed us a few ideas for a new helmet and after trying on a few, we decided on one and loved it. Thank you. Looking forward to looking for other new helmets.
Great place to shop they have a lot of options to choose from. Team members were very helpful and friendly. Will definitely be going back!!
Daniel has great knowledge and customer service!
These guys were great for new riders. Super friendly, knowledgeable and helpful.
Very helpful. Beginner picking out helmet and Nick was very helpful in size and advice for beginner. Thank you.
Great customer service and excellent variety of products!!!
Jordan was theeeeee best ever I’m a new rider and she helped me pick out all my protective gear all the way to a cute helmet ! She makes Cycle Gear look good ! She’s also a rider I luv female riders .... Kudos for Jordan
Young guy at counter was not helpful at all.Mumbled a lotCould not find my name in systemI’ve spent almost $2000 thereI asked about a product and he pointedWhile I was going to pay I asked if I could add somethingHe stated it was too lateClearly he gets paid the same whether I buy or notNormally a really good experienceWe ride all over the USA and have stopped at probably 6 different locations
I went in to get my tires mounted and balanced because Cycle Gear partners with Revzilla and offer a deal when you purchase tires from Revzilla. Every where i called before finally ordering my tires from Revzilla were going to charge $75+ for each tire. Through Cycle Gear i got out of there around $50+tax for both wheels. Not only was the pricing fair, the customer service was great, they had me in and out within 45 minutes. My tires were mounted and balanced right which was a huge deal for me, the last place i went mounted my rear tire backwards and charged me to fix it. 10/10 would recommend anyone to go get their parts and gear from Cycle Gear.
Knowledgeable staff and helpful.
Super nice guys. Wish I had gone there 1st. Would have saved me a lot of time and money.
Good customer service, good motorcycle apparel
The team helped me find exactly what I was looking for, answered any questions I had, and I learned something while I was there. Great people here!
I bought an Arai helmet way back in 2005 ! Expensive of course but great helmets are! Bought another Arai helmet today from Jordan, the most beautiful woman Ive ever met ! She was extremely helpful and I couldnt have been more happy with my purchase ! Have to go back and get a few more things hahaha
I generally get great service here. Knowledgeable employees.They usually have alot of great deals
I was at the lawranceville location roswell and Smyrna ga shopped around for a helment kinda of hard with the colors so bounced around between these 3 locations but I have to say that the staff was amazing and informed the guy at roswell was on point with his knowledge the manager at the lawranceville location is always amazing he always goes beyond with all the purchase that Ive done there over the years.over all ended up with a new arai wich Im very happy with.
Very helpful in the purchase of my new helmet. Explained the safety differences of each level and the proper fit for my wife.
Helpful and polite staff. Glad these guys are open and understand service!
Came and spent almost $1000 on beginner riding gear and was helped out greatly by Travis. He helped me with his insight on what offers the most protection which is what I was looking for and we went through every piece of gear together. Great customer service and nice clean store is what’s gonna make me keep coming back for anything motorcycle related.
Very friendly and knowledgeable in the field of motor cycle gear!
Everyone we spoke to was very helpful and nice!
Great staff and good prices