Very friendly and professional staff, these people know their stuff. Great service, reasonable prices and honest good work. In town for work, my company truck broke down and they took care of my emergency even when their shop was completely full, and had it ready the second day; The way they cared said a lot and therefore my honest review is more than deserved.Thank you team and keep it up!
We had great experiences with Lynn McKenzie Automotive. They recently got both of our cars back on the road. They were honest about their workload and worked with us to minimize the time we were without a vehicle. That limited our stress of being with one car when we are accustomed to having two.Our drop-off and pick-up experiences were delightful! Visits with Mr. McKenzie and everyone that worked on our cars gave us confidence in having our mechanical problems correctly diagnosed and repaired, and both of our cars are now purring down the roads better than ever!We are happy/relieved with the cost of services, and McKenzies stands behind their work. If anything else does happen with one of our vehicles, it wont be what Lynn McKenzies repaired, and we will use them again!I recommend.Thanks a ton!
Having to take a vehicle into a mechanic is always nerve wracking. When I was moving one of my vehicles wouldnt start. They came and picked up my truck and had it fixed within a week. I was expecting a relatively large bill but I was surprised on how affordable it was. They definitely did not try to oversell and make money off the fact I had no idea what was wrong with my truck. I definitely will return if needed in the future.
They were very nice but there communication skills in letting people know what is going on and or dropping the ball def need work. But over all I will use them again
Outstanding customer service.Professional mechanics.
Straight forward with issues. No unnecessary work suggestions. Very down to earth people. I highly suggest this business as they wont take advantage of you. Hardest part is them actually having an opening. Just shows the quality of their work with there repeat costumers.
Courteous and efficient. Another body shop in town quoted me $850 to fix a faulty water pump on my truck. Mr. McKenzie and his team fixed it for half the price and in half the time.
The staff was friendly and helpful. Lynn McKenzie Automotive did a great job in a timely manner and at a very fair price.
Lynn runs an honest, local automovoe shop. He is upfront and quick with repairs.
If I could put a negative star I would put negative 5. Horrible business I have EVER RAN ACROSS. DONT do it. Dont have enough time to tell you ALL about it. And did not fix my car after 10 days
The car I had fixed does not get driven very much. Luckily and not so lucky before the warranty was up my car was doing the exact same thing. I had received a faulty part and returned my car to the shop and they fixed it with no arguing at all. I was impressed with that!!
Great shop!They were very upfront about the amount of time it would take to get to my car. And that was only a few days and they repaired everything in a very timely manner.
Very professional. Kept me informed during the entire process.
Always willing to get our car in when in a jam. They have great mechanics there. The prices are very affordable too.
Honest staff and excellent work!! Took my vehicle in today with issues derived from the dealership incomplete services. McKenzie repaired what needed to be serviced and went beyond what was asked and/or expected, repaired another issue without no extreme extra cost, both services were still less in cost then the quoted Dealership cost!! Thx you, forever will be my maintenance team!
What can I say about our experience here? To start with, I warned my daughter to not bring her car here, but she did anyway. So today I brought her to pick up her car. The drivers side door handle needed replaced, someone had damaged it in the parking lot at her job, while she was working a night shift. For some reason they did not order all the parts needed to fix it. That, according to the first mechanic, and then Mr. McKenzie himself, was somehow her fault? Strange, but true. Both the mechanic and the owner felt it was necessary to slam doors when she was explaining to them that she told them it was broke. So now we have to take it to another shop to finish the job.Now I will quickly explain why I told her to not take it to McKenzie. My father took his truck in for a break job. On his way home THEY STARTED SMOKING!!! They were locking up!!! I brought my car in because the emergency break light kept coming on. I had just bought the car, he told me it was because something had been spilled and caused it to be sticky and filthy. Fine, it was a used car I thought it was a reasonable explanation. I paid, took my car home, and less than a week later the break light was on again. Needless to say I did not take it back, and it still does that to this day.There was a time when Mckenzies word was gold. We trusted him with all our repairs and never questioned the charges. Now, however, I wouldnt recommend him to anyone I care about.On the up side, my daughter now knows that perhaps listening to someone who has experienced their negligence first hand is probably a good idea.
This is the second car I have taken in for repairs. They are fast and honest.The price for the quality of work is outstanding. I would not hesitate to highly recommend this garage and their staff.Thank you
Amazing people. Had my car in and out. Very reasonably priced and great quality service. I wont be taking my cars anywhere else from now on. Even have their own tow service.
Speedy, affordable service. Excellent workmanship.
If you’re looking for an auto shop that has VERY rude customer service, over charges, and takes 3 days to change a couple oxygen sensors and spark plugs, you’ve come to the right place. Bring over $600 if you need your spark plugs and 2 oxygen sensors changed. Apparently removing the intake is $400 worth of labor.
Excellent service 👍
Friendly and informative, didnt speak to me like Im a dumb girl... Even though I am one. Found the problem, parts and quoted repairs quickly, had it done by the end of the day. Couldnt be more pleased... Thank you!
Very experienced
Incredible man. Incredible service.
Great place good food great prices, they close kinda early though. I had a chili dog no bun, it was great!
Reasonable pricing and top of the line work. If needing something fixed ASAP and done right, this is the place.
Brought my car in to have fixed and it still wasnt done after paying $1900 in which $100+ was just in the fees of using a debit/credit card in their shop. Left shop and check engine light came right back on 20 minutes later but they were closed. When I called them the next day they were going to charge me an additional $85 to have it diagnosed... it was supposed to be all done and taken care of the first time around. Will not recommend. Incomplete/poor service that was overpriced.
Honesty people and fair pricing
A few months ago I destroyed my ring and pinion on my front dana 30 under my 2001 jeep Cherokee while offloading. After calling all around Lawton Oklahoma. I was referred to Lynn Mckenzie automotive as being the best and unfortunately one of two places in town that did diff work. I called them and asked if I dropped off my jeep if they could take a look at it, give me a quote and move forward from there. They said no problem but he just had to look at two vehicles then would get to mine. I agreed and had it towed there. Fast forward two weeks. He only has 3 vehicles left in front of you. Fast forward another week. Hasnt got to it yet. Fast forward another week. Hell look at it tomorrow. Fast forward another week. I told them I was going to California on vacation and would be back in two weeks. Two weeks later. Yeah its been crazy here. Hell get to it soon. Anyway, as you can see how this goes. A total of 84 days past with not even a quote. Now aside from it being available and on their property, things were stolen off and out of my jeepand no responsibility was taken by the shop. Bottom line. Its the only place I would recommend my worst enemy to.
Terrible, paid for a new fuel pump and they put the old one back. And didn’t seal it correctly so now my car smells like fuel when I fill it up to much
Very helpful and friendly
BEST PLACE TO TAKE YOUR VEHICLE!!!
The Best
Honest good work.
Just called about information