Always friendly and has great selections of fabrics.
I normally don’t have any issues a Joann but today the lady that was cutting fabric at round 5:20 pm was helping another customer and she asked me if I needed help, I told her what I needed help with and she looked at the other customer and said a comment that I didn’t like, I patiently waited until she was done, then another lady ask her for something and she completely ignored me, help the other lady and then walk to the back of the store. I thought and employee was there to help the customer no matter what… Horrible customer service at least for me
These are the most helpful people. They all have knowledge of the products they sell.I love that the store is always clean and well stocked.The flow is a little off for me but because theyre so knowledgeable and friendly, they will literally take you to exactly what youre looking for if you ask, but you dont have to ask because every person I passed spoke with the greeting of the day and when I looked confused, they would ask me if I needed help finding something.You really cant find that kind of customer service in many places anymore.
I like this business since it has a fantastic staff and good sales.
I love going to Jo-Anns because they have really good sales and I use their app also. I went to get Furniture upholstery. Found some beautiful herringbone to recover part of a sectional that I have got going on. On sale $7 a yard on reduced prices. this is really good for the quality that I got. Clean friendly.
Nothing like Hobby Lobby if thats what you are use to, more for people that sew and knit.
Great place always has different fabric to choose from
The yarn options are limited and not always can I find what I need, but they have most basics. I love that they are pet friendly
Great store, well supplied,A little high priced, but good staff, friendly people
Although the store caries a bunch of neet things, the prices are high and they never have what im looking fir such as felting needles or the kind of yarn i want.
Helpful people. Great for hobbies
For more than a month now this store has been out of MULTIPLE yarns, with no sign as to WHEN they will be back in stock! The phone isnt being answered. Leaving customers to sit and wait more than 45 minutes is NOT good for business. Go to Hobby Lobby. Drive into the city to go to Michaels. This store isnt worth your trouble!
It has been a while since I have been to Joann. It was an awesome experience. Lots of new fabrics I have never seen before. Not that I need anymore fabric, I would have if I had had more time. I will be back next time Im in town.
The to go place fir my fabric needs and craft items. Need a lil bit more people on the floor, but other than that awesome place to find fabric and etc
I always love JoAnn. Its in a newer shopping strip, well stocked and clean
Love love love shopping at Joanns. People are always friend!y.
I go here for scrapbooking supplies, cutsey home decor, and sewing notions/fabric. They usually have what I need. Prices are somewhat high, so be sure to take advantage of their sales and coupons.
Able to get in and out no problem. The store is very clean and well organized
Easy to locate, it is ok if you are looking for crafts supplies and yarn.I wish they carried more fabrics.
Found what I needed and the people was helpful and very nice.
The young woman who worked as cashier was super sweet and personable.
Totally stocked. Great buys.
A nice little quiet store, we drove 100+ miles round-trip so my girlfriend could purchase over 200$ worth of yarn for a fraction of the price . . . She crochets lap blankets that she donates to Hospice and being able to save like that is extremely helpful. . .
Love, joanns! Could spend day in the store. Wish they would put in store in wchita falls, TX we need one really bad. I know people would support them. I like the way the clerks ck your purchase to see if it is marked down. Thats very thoughtful of them. Very friendly & helpful. Thanks guys!!
The store was clean and well lit.the material selection is impressive. Im not a fan of markup to markdown game but Joanns plays that well the ladies knew their stuff but was very disappointed, dissatisfied with checkout. There were literally 11 people in front of us and give behind and ONE FREAKING CASHIER. she handled but this is unacceptable. Had my spouse not had four yards of cloth cut shed have walked out. I did walk out . Will we go back. Probably.uf there is one cashier on duty it will be a quick u turn out the door
Our first visit. I thought it was just fabrics, I had no idea they carried a wide variety of crafts, and gifts. We will definitely be back!
Lawton Oklahoma I am home bound and have to send other ppls to get my items. I’m willing to pay to have it delivered. Also half the stuff on there web site is sold out and not available to ship what’s the point of that??? To get excited and then find you can have it. I won’t be shopping at Joanns anymore I waited 45 minutes for someone to answer the phone to answer my question and before you say how busy they are today I doubt they were so busy they couldn’t answer a cordless phone. You have really gone down hill now that lawton doesn’t need your donations
Wall to wall crafts fun place to take family to get ideas
My wlfe shops there for fabric, and other things.
Was blown away at how much fabric they had.
It is very simple to find what you want and be on your way.
What good does a 40% coupon do if you walk into the store and almost everything is marked 25% off. (Especially the fabrics.) That way you cant use your 40%.Red Dot Clearance fabric sales,,,,,take an extra $40% off but when you get the fabric cut, low behold that fabric doesnt belong to the clearance. Really????
Good clean well stocked store
They have such a large variety of materials and fabrics for you to choose. They also have a lot of DIYs.
Product over priced and would not honor price posted on the end cap. Label showed 139.99 and the product displayed was $299.I was always taught to honor the posted price even when it was the staffs mustake.
Absolutely my favorite place to shop in town. The staff are super friendly and helpful. They have a wonderful selection of verious craft items.
Well stocked store for all seasons.
Usually items are in stock. Many items out of stock.
Its a big store. I went during Black Friday. They were busy but polite. Overall they are pretty well stocked on most things and the people who work there generally will help you find what you need. Its expensive so bring coupons
Love!!! They have a great selection
Employees are helpful. Lots of craft and fabric options. The app is super helpful for easy access to coupons. And you will want to use a coupon. I paid $47 for a 50” piece of foam for a bench top. Without the 55% off coupon I used to get the price down to $47 . . . well, I wouldn’t have a bench cushion.
My family and I homeschool so we are always looking for new crafting items and most of the workers in this store are helpful and the sales are nice. I would give it 5 stars but sometimes there is no one at the register to check you out and that can be frustrating having to wait for someone to realize people are in line.
The lady who helped me was very helpful with some questions I had about sewing machines although they had none in store
I loved ordering online, however, my 1st order was canceled and no one emailed me, explained why, nor shared the details. The 2nd order online was successful, but it took a long time to fill that order.
Great fabric sale. Lots of items to choose from.
Great products at Joanns!! Material is high quality. Great sales always help. And all the workers are very helpful..
I Love the team there always a great help. And always with a smile.Thsnj you for your services.
❤ shopping at Joanns! Best selection time of material and supplies in this area.
I could look at fabrics for hours
Always great finds. I go in for one skein n come out with too many! Lol it’s always clean n everyone is so nice from the moment you walk in.
Kind of pricy but more options than hobby lobby, Wal-Mart depending on what you looking for.
Friendly staff. Im glad you arent afraid to hire males. The one seems to enjoy talking about your projects.
Love this store so much! Has everything you need for the crafty person! Somethings are pricey and I found cheaper at Walmart or Amazon. Have lots of unique stuff and even things that are out of season
Plenty of options to choose from with helpful people.
Love this joanns. Employees stress always nice and helpful and I love surprise deals that they have
They always have what I need. Lots of variety.
Great place to drop the wife off so you can enjoy some peace and quiet!
Every time I go to the lawton store the staff smiles and you can really tell they enjoy what they do. I have gone in there for multiple projects with my husband, by myself or with my small children & every time they are helpful and aware of there products and customers needs. Please keep smiling when a customer approaches . you dont know how much of an improvement that one smile enhances the experience!
We visit Joann at least once a month for craft supplies. They usually have what we need. if not, they will try to order them. Everyone is helpful and friendly. Prices are reasonable.
Mornings are the best time to shop here. The afternoon crew is usually clueless and can a while if you are looking for a specialty item but everyone is still very nice and willing to help.
Overpriced and cramped with way too much stuff lacking prices. It doesnt have that warm feeling expected of a sewing and crafts store. Friendly staff did a lot to make up for the rather cool atmosphere.
Clean. Friendly service. Lots of products. Great for Crafters.
I love a good craft store. They have a great fabric selection.
Love the place, could go every day. If my pocketbook would let me. Staff very knowledgeable.
Everytime I go here the staff is very friendly and helpful.
I had coupons on my phone and they expired that day, so at 7:00 pm I flew all the way across town to use it. Well I was in such a hurry I forgot my phone, I ask the girl at the fabric if they could look it up and she said she didnt know. So I went ahead and got some fabric and went to cash outI asked the guy at the register if he could look it up he looked at me like I was crazy, didnt say lets try or nothing and I know they could by using my phone number or address. Even if they would have said we have to have your phone, I would have understood, but they just blew me off !! Ive been a customer of JoAnnes for at least 9 years and spend on average $100 dollars a month, it may not be much but I Iive a block away from a Wal Mart and their material is a lot cheaper, until you factor in the coupon . It really felt like a slap in the face and Im really debating what to do, go back to Joannes or go to Wal Mart. Im just so disappointed.
Most things were easy to find. Excellent customer service. Polite and friendly employees.
Beautiful store! Awesome selection. Very friendly staff.
They are always helpful when I have to go in there for my mom
I was clueless about what I needed when I entered. Knowledgeable staff made my visit enjoyable. Even got a discount with a coupon thru my cell phone
I love going in to Joanns. They have a huge variety of fabrics. The staff is helpful and knowledgeable about their products.
Love the coupons and lots of sales
I love to shop at Jo-Anns. For one the people who work there are knowledgeable and very nice. Their prices are great too.
Love this place. Always find the material I need
Was a little pricey but had some great stuff that my lil sis got and also my moms in law had gotten.. walked out $140 lighter than when I went in. Lol all in all, my sis n law and moms in law were happy so it was well worth it..
Always have great deals and the employees are helpful and friendly.
Very nice and clean. Just hard to find help when you need it
Its a good store although small. They always have sales and discounts. Also, they text me extra coupons about once a week or so. Staff is always friendly.
I like the selection on fabrics. I always find what Im looking for. Friendly service and knowledge about their inventory as well as giving tips for my projects.
Great sales. LOTS of craft items. Limited staff.
Short staffed... Not enough people or registers open to deal with the holiday crowd. I love to look around this place, but can never get help when I need it.
Love this store! Anything you need or want is usually here.
If what you want is fabric and more fabric then this is THE place to go. If youre looking for yarn RUN RUN RUN!!!!!!! Ive lived in about 15 states and this is one of the WORST Joanns for yarn. I guess in OK they dont crochet or knit. The sad thing is this store looks newer and it definitely has the room for it. Glad were not staying here for long.
I love this place. The employees are friendly, and go above and beyond being helpful.
Love this store and the location. Theres just been a few times I wished they had a larger selection of some supplies.
Love this store. I always find something new and there is always a coupon from a mailer or even texted to my cellphone to make my crafting addiction more affordable.
I really liked this place and they had lots of sales on their yarn and very polite and the store was very clean
I dont always like the way that they cut the fabric. And some of them are not real knowledgeable on sewing. But I do like the amount of fabric that they have and the types of fabric that they have. I do shop there regularly
Place is great especially if you price match and use coupons
Great place to shop nice workers but need more of them spend a lot of time waiting for help...
Love there fabric and must of all their coupons
Ladies are very helpful and knowledgeable. Not much stuff for guys but a few things they have are cool for us.....
My kids had a project to do for school.The associate help me find everything I needed and recommended different brands it was my first time visiting the store.
Spacious with lots of options to choose from. Easy to find and plenty of parking
Loved it
Friendly staff and helpful management staff.