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Out of the Woods
1720 W Gordon Ave, Layton, UT 84041, United States
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Out of the Woods
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Ry
Review №1

We worked with Ryan Young and he did an incredible job bringing our vision to life and having patience with us on the many times we changed our minds. He gave great advice on color selections and is overall just a great guy. Would definitely use them again and highly recommend anyone searching for custom cabinetry to give them a look!

Br
Review №2

Loved our experience with Out of the Woods. We worked with Stefanie Allsop to get started on updating our kitchen counter tops. She was knowledgeable and very helpful. She was patient and never pushy as we worked through our decision-making process and was happy to offer thoughts and suggestions when needed. I appreciated how quickly she got things done and responded to my phone calls and emails. Very easy to work with. Would recommend!

Su
Review №3

Out of the Woods did all my Stone and Quartz countertops. David is a knowledgeable salesman who will walk you through choices and stay with you from start to finish. Covid has made many things difficult but I was able to end up with beautiful professional grade countertops and would one hundred percent recommend this company.

Bo
Review №4

**Update** Read the owners response and youll get a glimpse of what kind of customer experience you can expect. He apologizes for the way I choose to feel... Zero accountability and nothing but excuses. I dont care what setbacks you had, none of them were communicated at all to us unless I came asking.Also the install dates you listed are incorrect. Cabinets were installed 8/20, which is exactly the last day of week 15. Countrtops were 2 weeks later. Poor communication, blame and excuses are what youll get. I didnt want to leave a negative review. You came asking for my experience.**Our experience with Out of The Woods was not at all what we expected or hoped for. The final product is great, however the customer service and communication of our experience was quite unpleasant.From getting the initial bid to completion seemed like we had to beg for their business. We received multiple bids for our new construction project of a kitchenette in our basement. Out of the Woods was the highest bid and also the longest timeline window for project completion. We decided to go with them though because we thought they were a highly reputable and desirable company to work with and also thought we were paying top dollar for a top quality product and customer experience.The window they gave us was 16 weeks out from our deposit. Many mistakes and miscommunication occurred during that time.We were given a 3 week window that our cabinets were scheduled for production. At the beginning of that window we were given a 10 day window of an install window, that was on the last days of the first window. We rearranged our schedules to accomodate and I never heard a word from anyone until I went asking for information 3 days before that window they gave me was up. During this window they also contacted me to come and measure for countertops, when the cabinets hadnt even been installed yet. Also I received an invoice for my remaining balance before cabinets had even been installed saying it was due the day they had scheduled for install... This was quite an unexpected and unpleasant surprise. Cabinets were installed on week 16 and countertops were installed on week 18.Our project manager was very reactive instead of proactive. I always had to come begging for information and they were very dismissive of any concerns or questions. They gave us very generic answers that seemed to dodge the questions we had.When the cabinets were installed they used a plywood as a backer board support in 2 locations that are visible. Yes... plywood... This was unacceptable and I asked for a matching material to be used. They did correct this without hesitation.They contracted out the countertops through a 3rd party and we didnt know they were coming until 4 p.m. the evening before. When they showed up, they changed the countertop cuts and seams without any communication to us. Instead of 1 seam we now have 2. They were installed well and the seams are not very visible.. However The countertops are only installed with silicone as an adhesive. No mounts or actual adhesive used... I questioned the installers on this and they told me the weight of the countertop will hold it in place and a silicone caulk to cover gaps is all thats needed...Overall we are happy with the final product. The cabinets and countertops seem to be top quality and look beautiful. Unfortunately we held higher expectations in regard to communication and consideration of our time and planning. They missed the mark on that one. The product they sell is great, but I think theyre used to dealing with builders and contractors instead of homeowners. They certainly seemed irritated that we were so closely involved and asked for clear communication throughout the process.I would probably not use OOTW again, just due to the poor communication and excessive timeline for project completion. We are happy with the final product, though. If you arent an involved customer and dont expect any detailed and accurate communication throughout the project, then theyre probably great.

Ch
Review №5

Our kitchen was our last big redo that we have dreamed of for 8 years. We loved our experience and working with Ryan was great. I had even mentioned our bathrooms needed new counters bit wasnt sure if we could squeeze that in as well. Ryan took the measurements and the bid was reasonable. He worked with us to make the decision on our quartz countertops. They turned out beautiful. This was a great experience and we would recommend Ryan to anyone.

Jo
Review №6

This is a great local company. We would definitely use them again. Everyone we interacted with was professional and supportive. Brandon was great to work with and helped tremendously with our insurance company to get extra coverage where needed. We did upgrades and they were fair with their pricing and the overall quality surpassed our expectations. Their ability to meet timelines was a challenge. They are very busy. We were quoted 8 weeks and it took 12 to install. The install had a small hiccup where the island was not centered properly. They immediately addressed the issue and fixed it without a fight, including paid for our wood floor to be repaired. For their responsiveness and integrity, they have my praise.

Di
Review №7

Jared has been very helpful during the entire process. He called a few times as the cabinets were getting closer. Jared always returned phone calls and emails whenever I had questions. I am very excited to have my beautiful vanity and granite counter top. I have dreamed of this day for years. So glad they make soft close drawers & cabinets. I even have a place to put my hair dryer and flat iron under the sink with its own plug.

Mi
Review №8

So stopped by to see if Out of the Woods had some solid surface remnants for a fireplace hearth that we had just renovated. They had several to choose from and were very helpful in finding something that would go well with our new rock work around the fireplace. They told us that the current wait time for installation could be 5 weeks or so as they were very busy, but since it was a small order that they might be able to squeeze us in sooner between bigger jobs. I got a call 2 days ago and they said that it was ready and we could schedule the install. We got is scheduled for the next day with a 9-11 install window. They showed up at 9 a.m. and looked at the spot for the hearth, prepped the area and installed the NEW hearth in about an hour. They were very professional, polite, and cleaned up after themselves. I would recommend Out of the Woods in a heartbeat! They were fantastic to work with from the folks in the office, to the gentleman that came out and measured for the NEW hearth, to the install crew. They were all fantastic people and did an amazing job!Thanks again Out of the Woods TEAM!!

Ry
Review №9

They built very good cabinets for our new home. Years afterwards, when we broke a sink, we called them to repair/replace a sink, and they were great to work with! They were able help us get the same stain from years ago for new cabinetry additions for the rooms previously done. I look forward to doing more business with them in the future.

Ro
Review №10

We had quartz countertops and backsplash installed in our kitchen and 2 bathrooms. The workmanship and quality were excellent and I would recommend Out of the Woods for your cabinetry and countertop remodeling.

Er
Review №11

Had all new cabinets installed with our new build home. The cabinets are fine, and unfortunately thats the best thing I can say about them. The materials used were pretty low quality and we had to have the installers replace quite a few things due to the poor quality. The actual workmanship of the install was terrible... The cabinets and walls all took a beating during the install and numerous things had to be redone... Much of the initial damage never even got fully fixed. And simple things like installing caps to hide the fiberboard ends should be standard, but we got told it costs extra to make the cabinets actually look done... We paid a high price for these cabinets and I just dont feel we got our moneys worth. The materials used were cheap and the install process was done carelessly.EDIT: Since I got a response, I now need to clarify that Out of the Woods did replace a couple of cabinet fronts we werent happy with at no charge, but it felt like pulling teeth to get even that. As for all the other replacements they claim to have made in their response, I paid to fix the drilling mistakes and no granite was replaced at any point (that was a misunderstanding). The only reason anything had to be replaced in the first place, free or paid, was due to miscommunication about what the final product actually was. My point still stands that the overall quality of work and materials does not justify the cost of the completed project.

Ry
Review №12

Out of the Woods did all the countertops for our home build project... 2 kitchens, 5 baths, and laundry. They walked us through lots of options for a given budget and answered LOTS of questions. In the end, everything looks fantastic and the budget never changed. Id certainly use their services again should the need arise.

Na
Review №13

We are currently building with Castle Creek and only weeks away from closing. Our experience with OOTW was incredible and couldn’t be happier with both our cabinets and countertops.Highly recommend!!

Na
Review №14

We used Out of the Woods for our new build. They were awesome to work with. Brandon was very knowledgeable about the products and helped design an amazing kitchen, bathrooms, fireplace mantle and laundry room. He listened to everything that we wanted and he made it happen. We will definitely use them again in the future. Very satisfied with their work, professionalism, price, communication, and their ability to make our vision come true.

Ma
Review №15

We have used this installer a couple times now. They have great quality, and and our previous experience was great. Our recent experience was a little different. After choosing to go with them after an issue we had with one of their competitors, our schedule was pushed substantially to go with them but then we lost additional weeks longer than they committed to. The end product of the cabinets are beautiful, our granite counter tops a little different... Which part of the problem is on our part in choosing remnant pieces, but one of the large slabs we chose got a very prominent yellow stain on the slab after we picked it. when we came to look at the slabs before they cut, this slab was covered on both side of the slab with other slabs. However, you could see the yellow staining on the sides, we asked the question if that staining would come off. They assured us it was just surface and when they polished, it would come out. When they installed the tops, each location from that slab had this yellow stain through out. I understand that remnants are what they are, but this was very disappointing and now we have to live with yellow stained expensive white counter tops....

Te
Review №16

This is a great company. Was looking for quartz for a new countertop and I had a great experience working with Stefanie. She was personable, yet professional. She gave me a lot of information and directed me to suppliers where I could go look at the actual slabs. Would definitely go to this company (and request Stefanie) again. Due to conflicts with scheduling, I did not use them at this time.

As
Review №17

Out of the woods has excellent customer service! David is what helped us make our decide to go with out of the woods. He was so personal, he was always professional, made us feel we were a priority, patient ( we were so indecisive if we wanted granite or quartz & if we wanted black or white) he had tons of knowledge on all we had questions for & helped us make the best decision. We had 3 other appointments with different companies & price were very similar but because david was so great he is the reason we went with out of the wood. Our kitchen came out beautiful!!! We definitely will be back to work with david. Keep up the great work david!!!!

Br
Review №18

We shopped around for someone to install countertops, eventually going with Out Of The Woods… I can tell you with great confidence we made the right choice. Price, communication, quality and kindness of everyone involved from beginning to end was flawless. Can’t thank you enough! We finally have a kitchen again!

Cl
Review №19

They custom made our Granite countertops and installed them perfectly. They fit perfectly, and look amazing.

Ju
Review №20

Stephanie was great to work with! The team that removed our old countertops and installed the new were fast and efficient and the countertops look fantastic!

Sp
Review №21

I had tried about every other place and couldnt find what I was looking for so I decided to try Out of the Woods. I was very impressed with Ryan, he was extremely helpful and great to work with. I was shocked at how fast the job was completed. The prices were by far better than anyone else I had inquired with. Thank you Ryan and Out of the Woods, I will highly recommend you and come back in the future.

Da
Review №22

Out of the Woods was great. We bought a spec home and didn’t like the counters we had so we contacted a few companies to get quotes for new counters. Out of the Woods was priced fair for the counters we wanted. He was up front and honest. It took about 6 or 7 weeks from when we put half down to install but they look amazing! I’m glad I waited for the counter I wanted to come into stock and then wait for install. Worth it!

Ta
Review №23

Working with Ryan at OOTW was a wonderful experience. We came to them with a new build and had differing stains/paints in mind for each of the bathrooms. He was patient through our decision-making process, gave us some great suggestions and was very educated about the process and products they had to offer. He was always quick to respond to our emails.We had to ask OOTW to replace our kitchen island granite as they originally installed the wrong slab (we had visited a showroom and chosen specific slabs from Arizona Tile for the kitchen) but they were apologetic and quick to make the change without any damage to the existing cabinetry.We LOVE our cabinetry and are happy to have worked with Ryan and his team!

Ke
Review №24

We bought our house newly remodeled and who ever installed our sink from this company mabey was new and did not install our kitchen sink properly. We made a call to out of the woods and they were very helpful came out and fixed our kitchen sink and made sure it was installed properly and went the extra mile to make sure it was done super well. I definitely recommend them! Thanks out ou of the woods employees!

Sh
Review №25

I had Out of the Woods install my granite countertop and it looks amazing!! They were easy to work with and the quality is great! I would definitely recommend them and use them in the future.

Al
Review №26

Out of the Woods did an excellent job with our bathroom countertop. The old resin top had warped and was failing. We got a great deal on a quartz top with an undermount sink. Measurements & installation were quick and the price was great!

Ca
Review №27

Stefanie is fantastic and so helpful. She quickly answered all my questions and offered helpful suggestions. We weren’t able to use Out of the Woods due to a scheduling issue on our end, but thought their communication and helpfulness in the design process was great.

Ke
Review №28

We used Out of the Woods for custom cabinets and counters for our new home construction. It was a $55,000 project and Im left extremely dissatisfied. The craftsmanship is the lowest quality Ive ever seen.Every single cabinet is chipped and dented. Six weeks later there is still no resolution which is unacceptable. It feels like were not a priority at all.While the sales team was nice and knowledgeable, the end product is very poor quality for the price. I would avoid this company.

Ha
Review №29

I did not end up going with Out of The Woods because we’re trying to match existing cabinets and they don’t offer the style we have. But their Project Manager Megan was great! She was able to help me understand the difference between styles and recommend me to different companies that offer the style we’re looking for. It was refreshing to work with someone who wasn’t just after the sale, but willing to make sure all my needs would be met.

Jo
Review №30

These folks are great, from the design to the installation. We really liked working with our OOTW rep (Ted). He helped us walk through the design, made changes easy and painless. They incorporated customer supplied items and stored them until ready for install. The install crew was awesome as well. There was a small adjustment that was necessary on a couple pieces (not their fault) and they made those adjustments quickly so there was no delay in project timeline. I hope to never build another house, but if I do, Id use them again. Craftsmanship is spot on.

Te
Review №31

Out of the Woods installed granite countertops in our kitchen. Ryan and a few others were always prompt and upfront. Very easy to work with. Everything went smoothly.

Jo
Review №32

Our Experience was amazing! I would Recommend Out of the Woods to all my Friends and Family! We could not be happier with the quality of work and how beautiful everything turned out. Emily Was amazing to work with for the design and our Installers were top notch Craftsman!!!!! SO SO SO Happy with the finished product!

Br
Review №33

Great staff, ordered a cupboard door, said they were out a couple weeks. They made my door in a week. Exactly what I ordered, excellent work.

Em
Review №34

Out of the Woods was so great! They were so quick. We didnt wait long at all from start to finish. Maybe 3 weeks top (From walking in, picking our color, finding our slab, measurements and installation!) Their floor showroom has great samples of each available stone, edges and sinks. They took us back to their stock of slabs to help get us a better picture. They gave us a nice big sample piece to take home to make sure we liked the look. Then we got to go to their supplier and put our name on our own slab. We were able to map out our cuts and they let us come confirm before installation. Each person in this process was so great to work with. But Shawn Gorder really made our experience top of the line. He made us feel like we were his only customer and genuinely cared about our specific project. He was easy to get a hold of and stuck with it until the very end. We really appreciate Shawn especially, and the whole Out of the Woods team. I highly recommend Out of the Woods for counter tops!

P
Review №35

RUN as fast as you can! Not worth the time and MONEY. Dishonest and very rude and unprofessional.

Er
Review №36

The selection process for our countertops was great. Brian was very helpful walking through the options and was a good experience to see the shop where all the magic happens. The templating went quick and the install went well. We are very pleased and enjoying the new countertops.

Do
Review №37

Ryan was easy to work with and made the process smooth. Great customer service with amazing product. We love our countertops!! Thanks Ryan!!

em
Review №38

Out of the Woods was great to work with! They made designing our kitchen and bathroom(s) cabinetry so easy. We never felt rushed or pressured. They have a beautiful showroom. The pricing was very fair. Most of all we were impressed by the quality of their work! Their materials and craftsmanship exceeded our expectations. Great value and great service!

Br
Review №39

We were very pleased with the end product. This company is one I would recommend to my friends and family.

Lo
Review №40

They offer lots of options and give some time to make the decision. They offer only granite countertops so if youre trying to do laminate it wont be available. There are limitations on what can be done on a budget.

Ra
Review №41

We are very happy with our cabinets. The cabinets are beautiful and the installation went well and everything fits great.It did take a long time (three months) from the time we started the process until they were installed.. We were told about the time period from the beginning.

Sa
Review №42

I highly recommend out of the woods. We built our house this was the countertop company our builder used. They were the only sub contractor that I felt treated us like we were their customer. All the others were just trying get another job done. Shawn was super helpful through the whole process from the the beginning when we were trying to pick out colors to the final install. He made sure that we were happy with the end product. When I finish my basement I will definitely be going back. If you are in the market for countertops, definitely check them out.

Ka
Review №43

We had an awesome experience from the beginning to end, even during a pandemic! Jennifer was knowledgeable with design & layout, and Ted was excellent with following through to completion. The cabinet installation, counter top team, and management were polite, clean, good with communication, and professional in their work and interactions.We are so pleased with our beautiful, and more functional, kitchen.Thank you for providing a quality experience, Out of the Woods Team!

Vi
Review №44

We had new granite countertops installed. We worked with Stephanie and she was very helpful.Very professional staff, knowledgeable and willing to let us browse as much as we wanted, we didnt get rushed. The granite was beautiful and the install was flawless

Al
Review №45

We chose Out of the Woods to do kitchen and bathroom cabinets for us based on my husbands work experience with the company. He works in the construction field and was familiar with the look and quality of their cabinetry, having been on same construction sites. Our new cabinets are beautiful and we love them, along with the new granite countertops. We would definitely use this company again and recommend them. We appreciated the hands on customer service and the many options available.

Pe
Review №46

We got beautiful granite at a great price. They were quick to set an installation date and did a great job installing 2 counter tops. We shopped at 6 different granite shops before finding Out of the Woods. I can honestly say this business had the kindest and best customer service and had the lowest prices. We will be using them for our next remodel and order cabinets and granite. They do it all!

Da
Review №47

Salesman didn’t listen first time of the scope of job. Needed to Match and build new face frames and doors on a damaged cabinet. They bid is as a face frame and doors on a framed and sheet rock cubby instead of fixing a cabinet. I gave them samples of existing cabinets. They glazed parts of face frame that sample didn’t have on it. The doors they said they could match every detail except one we discussed options and came up with solutions but doors came with wrong size router edge at least double what samples had. The time frame I was given was 1-1/2 to 2 weeks turn around time if I got them paid upfront, 3-1/2 weeks later it was done. When I picked the doors up I asked if they would be able to repaint the doors and then glaze them again if I got them the correct color of paint, I was told they would have to find out for me. It’s been 3 more weeks I haven’t heard anything yet. I’ll never use them again for a cabinet match and fix. I thought the price was very correct for what I wanted. It was fine to pay all up front. I Just was not happy with the things they said that they could do and didn’t and time frame they told me and was latter than told. And unhappy with the communication at end about a possIbility of a repaint job.

Cu
Review №48

We Love Our new cabinets and countertops, all the staff was courteous and professional. The installer Cory was very meticulous which is just what we wanted. Would highly recommend this company. Randy the scheduler got our stuff done. Thank you very much.

Je
Review №49

I bought a quartz remnant from OOTW for a vanity. For them, a very small job. I considered the 2 sizes of sinks they offered, mainly from the dimensions given in their literature. Unfortunately, the dimensions given were misleading, and when the top came, the sink opening was smaller than expected (because I chose based on the misleading dimensions). I thought they had made a mistake. Ryan came to the house, and we eventually figured out the source of the problem--I got what I had ordered, but it wasnt what I thought I was ordering. However, he was really great about it. He had the crew take the top back to the shop to enlarge the hole for the larger sink (which was in actuality the size I thought I had chosen). It was installed perfectly 2 days later, first thing. No blaming me, or upcharging. He said he wanted me to be happy with it. Turned a frustrating situation into a great experience. Thank you, Ryan Warner! Well done. And the top is gorgeous.

Mi
Review №50

OOTW was great to work with and offered reasonable prices. Ryan was professional and very helpful throughout the process to get our small job finished quickly. He made great recommendations. I would definately purchase from them in future.

Ro
Review №51

We would like to say thank you to Out Of The Woods. They are a upstanding company and stand behind there products.

La
Review №52

One of the best experiences I have had working with a fabricator. The salesperson went out of his way to find me options that fit within my budget and never complained about all the estimates I requested. The office staff was responsive and never annoyed when I called with questions. The service was prompt. I also got the best price. No complaints, only praise.

Ja
Review №53

Very easy to work with. We wanted a new countertop and they had just what we were looking for. My only complaint is that I asked at least three times if they would be willing to send us a sample at the time of delivery that we could bring with us to help choose a backsplash. Each time they said yes. When it finally got delivered they didn’t have the sample and said they probably couldn’t get one. The right hand didn’t know what the left hand agreed to.

Kr
Review №54

We used OOTW for new quartz countertops in our basement and we were very pleased they were timely kept in contact and actually installed about a week and a half ahead of schedule. Would definitely recommend

an
Review №55

Ryan was very knowledgeable and professional. Helped us when we ran into a hiccup on our stock. Would highly recommend O.O.T.W.

Ju
Review №56

They did a granite countertop for me on an island. Its lovely and Im very pleased.

Ly
Review №57

Very nice and professional. Great price on our quartz countertops. Quick turnaround time from ordering to installation.

Ch
Review №58

This is the 2nd time we’ve used Out of the woods for new countertops. They do quality work, are great to work with and make the process very easy. I love my countertops!

Da
Review №59

Great experience. I priced around for new countertops and decided to go here. Stefanie was quick to respond, provided samples, suggestions, and great customer service. The installation process was great. I would definitely recommend.

Ca
Review №60

Countertops look wonderful! David was great to work with!

Pa
Review №61

Absolutely outstanding service. We have done multiple upgrades to our house over the last couple years and have been extremely happy with their service and quality.

Ch
Review №62

Out of the woods did the cabinets when I built with castle creek. The first time was an excellent experience and we still love our cabinets. I got with them to build the same cabinets in the basement to match. Although the design and everything with Rylee was awesome (she’s great with communication, emails, updates, and payment info) the install was tough this time. The install took out a chunk of the face of a cabinet and the vanity panels were cut wonky and the main panel for the side of the fridge is still bowed in about 1/3” and I can see it every time I go down the stairs. They came back and covered things up with trim pieces and it fixed most things, but they could have also fixed the bowed panel in 15 minutes and I would be more happy. They added a corner coverup for the chunk missing on the top which is ok, but for the price of customs cabinets I think I expected a replacement and better quality install. Would I use them again? Maybe because they have the painted cabinets that match the rest of the house.. I would be cautious about the install quality though. I hope I can get them to come back and fix the panel.**Review update** upgraded the stars on the review. I contacted OOTW to see what they could do about fixing the issues and I will say they came through. They built the side panel thicker so it wasn’t wavy and totally replaced the cabinet with the piece missing. Great customer service and I can say that I’m very happy with my cabinets now, they are the way I wanted them and they match the rest of the house. Thank you OOTW for fixing things and I’m a timely manner.

Sh
Review №63

Had cabinets reconfigured with pullouts in our kitchen and cabinets installed in our laundry room. Very happy with the results! Customer service was great and the installation went in without a hitch. Would definitely recommend!

ch
Review №64

Great atmosphere and great people cant wait to work there

Ch
Review №65

I stated exactly what I wanted to be custom and was told, “We’ll see what we can do,” and then they just made the cabinets completely without those considerations. They ran late a few weeks, and when they came they were not the right dimensions! They had to start over, so we didn’t get them for another 3 weeks! Meanwhile, they left the incorrect cabinets in our living room for three weeks while they made the new ones, when they told us they would pick them up the next day. When they were done, there was sawdust in the cabinets and dust everywhere. Not sure if that’s standard practice or not, but it was off putting.

Ar
Review №66

I am very happy with the cabinets and countertop I ordered from Out Of The Woods. Beautiful craftsmanship!

Br
Review №67

Ryan Warner was patient helpful and all around Fantastic!! Everything was great until installation with multiple mistakes and little things!

Jo
Review №68

Stefanie was very good to work with. The granite countertop looks very nice, and we were pleased with the quick installation.

Ji
Review №69

New kitchen granite countertops. Removal of old, installation of new. All done in a very professional way at a fair price. Could not be happier.

Ro
Review №70

Out of the Woods was very responsive. They came and measured very quickly after talking with them initially. The countertops were done and installed within two weeks. The installers were fast and did an excellent job. We also found the price for our granite countertops to be better than any others that we contacted.

Jo
Review №71

OOTW was very professional and responsive. We just had them put granite in our existing kitchen and they were awesome to work with. Unfortunately we paid to be able to work with them to determine the final template before the granite was cut, but it accidentally was overlooked and the granite was cut without our final input. We requested one of the pieces to be recut because it was from a piece of granite inconsistent with the overall slab. Fortunately there was enough remnant to do so. I appreciated that the edge I wanted was not an upcharge. The same edge at another local company cost extra, so that was a perk!

Pa
Review №72

Im in love with the countertops, we chose the Calcutta Maywood and I am very pleased with our decision. They are absolutely beautiful. The only reason why I didnt give them a 5 star review was because of the time it took for the installation. It took 3 separate visits for the install within a 3 month time period. The reason was that the back splash was a 1/4 shorter then the laminate back splash (needed to be covered). They were able to salvage a majority of what was left over in our slab to recut a back splash to cover the laminate back splash but when they came to install they didnt have enough to finish one bathroom. That took another 4 weeks, till they were able to come back and finish the install. All in all they were great to work with and the sales representative was quick to respond. I love the finished product and would definitely work with them again.

Pa
Review №73

Out of the Woods designed and built our cabinets, they have come back to make adjustments, add cabinets, add cabinet doors and change a counter top (granite) for us. Every time they have done anything for us it has always been top notch people and service.I would definitely recommend them for any cabinet work that needs to be done.

Ja
Review №74

Can’t recommend Out of the Woods enough! I have worked with other cabinet shops and the one thing they all have in common is very bad communication. The whole process with Out of the Woods was exactly what they said it would be and every question I had was promptly answered. Great quality, beautiful cabinets. Loved working with Rylee!

To
Review №75

Overall, the experience was good and the counters look good installed. However, the process of the installation was not great. We updated our counters and sinks in the kitchen and bathrooms. We changed the style of sink in our kitchen, which we were lead to believe would be seamless, which it was not and required a lot more work. Also, when we scheduled installation we were told they would be at our home at 2 PM. They showed up at 11:30 AM without a phone call and we had to rearrange our schedules to accommodate. Everyone was friendly during the process, I believe the installation process has some issues that needs to be figured out, as far as information provided and notifications.

Me
Review №76

After having a negative experience with another company on my last house project I decided to try Out of the Woods. They were fantastic to work with-super responsive, good products and were able to do the project sooner than expected. Having done a number of home projects I cannot stress enough how important timely communication and staying on schedule really are!

Li
Review №77

I selected and ordered new granite counter tops, from the showroom to installation was awesome. The price was right and my counter tops were ready in a week! I highly recommend anyone check with Out of the Woods for your kitchen upgrade needs.

Ch
Review №78

OOTW was great to work with. We had a mixup on a recent job that was professionally handled. Moving forward I have complete confidence in this group. They will do the right thing in a reasonable timeframe, and without the fuss. Thanks OOTWs.

Je
Review №79

Terrible experience. Their idea of customer satisfaction doesn’t exist, only if it meets their threshold. All could have been avoided if we were aware they had a “select” cabinet. It was thrown in my face numerous times I didn’t pick their best wood so I have to live with whatever they gave me. Wood had dozens of knots you could see through or fallen out leaving large holes. Their own installer said some of the doors should have never left the shop. Again, I would have paid for the upgrade if I was made aware. Terrible product and reminded every time I go in the kitchen.

Tr
Review №80

Out of the Woods did a great job of replacing our old laminate counter tops with granite. Beautiful counter tops installed quickly and the process was easy.

Me
Review №81

I only gave four stars because the woman we worked with at the beginning ended up leaving before we finalized everything and the cabinets and countertops were installed. We were not aware of a measurement issue until later. With that said everyone else was amazing to work with and the cabinets and countertops are amazing. We are very happy with how everything turned out.

Am
Review №82

The best part of OUT OF THE WOODS was the response when there was a concern or problem. They stand by their product and want the customer to be happy

Ju
Review №83

Not only did they beat the price of the big box store significantly, but we even added mitere edges and window sills and still saved money! They were amazingly quick and professional and gave us estimates quickly. Ive already recommended them to several friends.

Je
Review №84

They installed a granite countertop for a small vanity. Every step of their process was easy and well communicated. I highly recommend them for granite countertops.

Je
Review №85

My experience with Out of the Woods was at a professional level and I would highly recommend trusting your projects with them. They operate with integrity and their products are high quality!

El
Review №86

We had Out of the Woods do our granite countertops in our kitchen and were very pleased with the customer service and the product quality. They got them done faster than I expected, which was awesome! We’d use them again.

Va
Review №87

We were pleased with the quality of the product, however, they gave us information that was not correct with regard to wait time. We were told two weeks lead time and when we went to order we were told 13 weeks. This caused us a problem with our tile installers.

Je
Review №88

Unfortunately, my cursed vanity was doomed from its inception. It began with lost paperwork in a deep dark cabinet. Then when created and installed, the granite counter top had a chip in it and the sink was installed crooked. The feet, that I told my husband I had to have, were not painted all the way. I spent a week trying to figure out what was going on with the installation of my mirror. I was told by multiple people, Brandon and Jared, they would get back to me about the mirror and didnt. I then found out a week later, after I called again to inquire about my mirror, that it had been broken and another built in its place. I was told when my mirror was installed, theyd fix the missed painting on the bun feet. However, the guy installing the mirror wasnt informed about fixing the paint job. The granite guy who was supposed to fix the crooked sink, and rock chip, was supposed to come at the same time as the guy who installed the mirror. Unfortunately for my cursed vanity, the granite guy didnt show up and didnt let me know he wasnt coming. I then contacted Out of the Woods again to clarify the mix ups. I was told the granite guy would be coming later that evening. The granite guy showed up but with a terrible attitude and was very rude to my husband. Again, unfortunately for my cursed vanity, the granite guy attempted to correct the sink, only to replace it with another crooked sink and chips all over the inside of my vanity. I now am the owner of an expensive vanity with a crooked sink and a mirror that wasnt painted evenly. I began this unfortunate tale in April and finally gave up in August. At this point, Im just done with trying to fix this vanity. It seems like the more I want this vanity fixed, the more it resists my desires, for it is cursed.However, if you’re already in the middle of a project with them, I recommend only conversing with Robert. He is the single greatest person I worked with. He showed up at my home promptly and went above and beyond to make sure I was happy when he left. That single star is for him and the wonderful customer service he gave. Hopefully, your projects are not as cursed as mine. Good luck to those who use Out of the Woods.

Sc
Review №89

Im a home builder. Ive using Out if The Woods exclusive for over 10 years. Home ranging from $450,000 to 3 million. Ive used them twice on my own home as a new build and recently as i remodeled. They just keep getting better. Quality, turn around time on tops and service.

Br
Review №90

We had a really good experience with Ryan. He helped us find the counters that would go well with our cabinets.

El
Review №91

Absolutely love their work! And they were so great and patient with us while we made all the decision, and continually went back and forth! They really just cared enough to make sure we loved our cabinets!

An
Review №92

Our countertops are Absolutely gorgeous! Ryan helped us every step of the way and the installers were very skilled and friendly. I highly recommend this company and I’m very satisfied with their craftsmanship and finished work. Highly recommend!

Ke
Review №93

It was a great experience right from the start. Everyone was friendly easy to work with, and on time. They were polite and quick to install our new laundry room granite countertop and it looks fantastic. Highly recommend this company.

Na
Review №94

Love our bathroom vanities and mirrors! Out of the Woods did such a beautiful job & the communication with them was so easy. They are quick to fix anything we werent 100% satisfied with which means a great deal as customers! I would highly recommend them!!!

Li
Review №95

I decided to go with this company from looking at the reviews. Ryan worked with me for 2 months while I tried to make a decision on a granite countertop for my kitchen. He was very patient with me. Then it finally got done and I love it. They also did a small job on my own cabinets to put crown molding and toe kicks. Everyone that works there are super nice and knowledgeable. I definitely recommend them!

Al
Review №96

Beautiful craftsmanship and very helpful team. I would definitely work with them again.

Em
Review №97

I highly recommend Out of the Woods. They had the best selection, pricing, and customer service of all the vendors I looked at. As soon as we chose our countertops, they were quick to template, fabricate and install. The finished product looks great!! All the people I’ve worked with from sales (Ryan) to installation have been professional, courteous and easy to contact and communicate with.

Sp
Review №98

I was in a jamb and these guys helped me out! I now have beautiful cabnets installed in my house and I couldnt be more grateful to these guys. My house flooded my cabnets were ruined, and when I turned the the guys and gals from Out of the Woods they went above and beyond to help me. I couldnt be more pleased!!!

Sc
Review №99

My wife and I are building a new home. We have been working with Ryan and Brandon over at Out of the Woods for our Cabinets. There was some miscommunication about the color of our cabinets and when they were installed they were not the color that we expected. We contacted Ryan and he immediately set up a time to meet with us at our house. Ryan and Brandon met us and we went over our concerns with them. They were quick to offer solutions to us and help make sure that we loved our cabinets. The solution came at an expense to them (even though the problem wasnt necessarily their fault) and they are helping correct this for us. I am very impressed with their professionalism and timely response to our problem. I would highly recommend Out of the Woods.

Li
Review №100

Great company to work with! They helped us find the perfect countertop for our island! They were half the price of another company. Professional and quick!

Information
98 Photos
100 Comments
4.7 Rating
  • Address:1720 W Gordon Ave, Layton, UT 84041, United States
  • Site:https://ootwc.com/
  • Phone:+1 801-336-4153
Categories
  • Cabinet maker
  • Bathroom remodeler
  • Cabinet store
  • Countertop store
  • Kitchen remodeler
  • Woodworker
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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