Brian was amazing! He was quick, explained everything, was endlessly patient, and got us fixed up in no time. They are now our go-to for A/C services. Highly recommended!
Matched lowest bid with the same equipment and were done in one day. Very professional and clean.Bryan was awesome!
My A/C wasn’t cooling. They were prompt, diagnosed the problem and had it fixed in a reasonable time. The technician did a thorough diagnosis because it appeared to be caused by a power surge. He was concerned about ensuring it was in top condition when he left and wouldn’t experience any other issue. To top it off, the professional, quality service was reasonably priced.
We love Maxx AC & Heating! Always on time, efficient, top quality and super friendly service. Quick to help when in need, and helpful to have a consistent and dedicated technician. Thanks for keeping our home well cared for.
These guys were great. Up front and honest about all the options. Very helpful and thorough. Would recommend.
Spoke to them at 9am and technician (Allen) was here before 11am. Turned out to be a blown capacitor. Fixed and cooling in 15 minutes. Did a quick check of the rest of the system and washed down the coil. Incredibly positive experience! They have earned my trust!
Came out early on Saturday and made repairs quickly.
Second time using these guys and they are knowledgeable and cost effective.
Came out within 2.5 hours from my call on July 4th! Got things cooling off quickly. The tech Julio and the person who took my call were both very friendly and helpful.
Very excellent service along with professionalism. Bryan is a great technician who is friendly and has great work ethic. I highly recommend using this business. I certainly will for future AC business!
Maxx AC was extremely responsive to our weekend call and provided us with multiple options to fix our issue. We decided to install a completely new unit and the installtion team was thourough and efficient.
Easy to schedule and was right on time for service. the receptionist was very friendly. The service tech arrived on time and was done with the job within 30 minutes. Very knowledgeable.
Very professional, clean, and did not loaf around, he trouble shot the issue then fixed it.
The Tech came in with his shoe covers on & Covid Mask on…..& was on time, he did call first as he wason his way. John was knowledgeable & took care of our problem.. nice guy!👍
Allen came out after hours masked up, friendly, knowledgeable, and ready to solve the issue. The repairs were quick, efficient, and very welcome. I felt safe with Alex in the home, and my pups really appreciated the A/C when it kicked back on. I felt he was financially honest with me and The whole experience was just appreciated. Called Maxx A/C again for routine maintenance. Allen was here again and he is just personable, quick, and upfront. He is a true asset to the business.
Good customer service. Have been using these guys for several years now to service my ACs
Although the news I received wasn’t good. It was expected. The Technician John was professional and gave me a honest evaluation and advice.
I found the technician to be the most thorough, knowledgeable, and polite. If Maxx A/C performed the recommended repair, I would have hired them. I will definitely use them for yearly, scheduled maintenance of my systems.
They assessed the problem today, the day I called. They will install a new system tomorrow. Very professional service, and competent technicians
Listened closely to the details of our issue, checked the system thoroughly, found the problem, made the necessary correction. Improvements were evident almost immediately.
Excellent service. Polite, qualified young man. Will request Allen next time 👌🏻
Installed air cleaner to improve air quality . Reduce air allergies.
We called after hours yesterday and Josh walked us through a reboot which got us through the night with AC. Then Allen came and made the repairs this morning, all was done in less than half and hour. We really appreciate the fast an efficient reply. We’re so happy to be cool again! Thank you to Max AC, you saved us!
Allen Penny is very knowledgeable and skilled. Allen did an excellent job in analyzing the situation and making the repairs. Excellent service.
I always get the help I need. Their technicians are always well educated, professional and knowledgeable. They are good at finding the root problem and providing solutions. These guys are not auto-mechanics - they will not try to sell you things you dont need
The technician, Brian, was very polite, professional, and friendly. He checked our two units thoroughly and did a good job in our opinion. Maxx Air is a good AC company but expensive, more expensive than peer companies in my opinion and that is disappointing. I wish I could always call them and know that the quote on equipment or maintenance would always be very competitive. That is the one downfall. Other than that they are responsive and have done good work. I would recommend them.
Tech was courteous and informative about HVAC unit.
These guys came out on a Saturday and were so nice and professional! Would definitely use again!
Called back. Were very thorough checking my ac unit. Explained everything. Great service will use them in the future
Great service. Bryan was great and very professional. Absolutely recommend them and will definitely use them next time.
I selected Maxx to replace my HVAC (Dec. 2019) for three main reasons: (1) a friend referred me, (2) they offer a premium brand (Carrier), and (3) we were able to work out an agreeable, off-season price, in advance. Maxx arrived on time to all their appointments. I was especially pleased with the crew they subcontracted to put in the larger system components (AC, furnace, coil) on the first day of the install. The owner, Ric, was good about staying in contact with the workers throughout the process on each appointment. The new Carrier system is great, and I feel confident that the work was done right.
I have never worked with a more professional and service oriented AC company. It is a pleasure to work with them!
Maxx did a great job for us
Technician (Allen) was very courteous and helpful. Explains things well. Helped diagnose and fix a few issues efficiently and at reasonable cost.
Weve owned our house for six years and have never had good A/C comfort despite relatively new units . . . until I found Maxx A/C and Heating. After spending significant time studying the duct set-up and rebalancing air flow, it feels like a new home. Good service, good people. Give them a try in Houston.
Our unit is old and has been hit or miss lately and I thought it was time for a replacement, but looks like we can get a few more years out of it after Allen helped us figure out our issue today. After he made a few repairs, our unit has not shut off anymore and is running smoothly.
On time, professional, and honest.
We called Maxx A/C when we were out of town, and our house sitter informed us that when she came to the house, it was 90 degrees. We have two older pets and knew that they couldn’t handle another day like that. We called Rick at Maxx A/C at 8pm in the evening, and he had someone out by 7:30am the next morning working with our house sitter to figure out the problem. The technician fixed the problem, and we returned home to a cool house and happy pets. They were definitely there for us!
Scheduling was done promptly.Allen, the technician, called to let me know he was on the way. He was on time, polite, and competent. He resolved the issue and took time to explain things to me.I highly recommend this company!
Maxx A/C & Heating is great! Their work is top-notch and reasonably priced. The technicians call to let you know when they will arrive and stick to that schedule. Zach did our work this time, and I couldnt be more pleased. He explained what needed to be done and why, and he was quick and thorough in completing the work. In the past, Josh has worked on our units (many times after hours without complaint) and has always gone the extra mile. Maxx AC & Heating takes customer service seriously, and I highly recommend them.
Outstanding customer service! My AC quit working in 95 degree 100% humidity weather. I called Maxx at 8am and by 1:30 the technician was at my house (within the promised timeline window!) . In 45 minutes he had identified and fixed the problem. I would highly recommend Maxx AC. Very few companies offer such phenomenal customer service anymore.
We have been customers of Maxx AC & Heating since 2014. We purchase the preventative maintenance coverage from year to year. The customer service desk is always very helpful and kind. I really appreciate the email notification explaining who the tech is, with his picture, and when the tech is on route to our location. The technicians are always courteous and knowledgeable, and arrive as notified. Any problems with our unit are fully explained and options given. Maxx AC & Heating is definitely 5-Star, and we fully recommend their services.
Maxx AC does our seasonal AC maintenance and recently did the repairs on a bad valve. They did and always do a great job. The technicians they send out are always very knowledgeable, thorough. My husband and I are always confident and pleased with their services.
Made an appointment for spring inspection. Tech didn’t show during window, didn’t call. I called and had apparently been forgotten. Rescheduled for two days later. Tech called with 30 minutes notice, arrived on time and did the inspection. No attempt to upsell me anything, which I appreciate.I’ve been with Mac for many years and hope to be for many more.
Maxx installed a new variable speed A/C system in our two story home in April 2018. With two thermostats it works well to set upstairs temperature different from downstairs. The crew were polite and professional and finished the work in one long day. They returned to make adjustments when requested.Maxx has been servicing our HVAC needs for over twenty years. We are very pleased with the company.
Real professional, on time and very efficient.
Good experience.
Technician called and showed up on time.Efficient, polite, capable and completed all repairs in a very efficient manner.I highly recommend Maxx Air for home A/C services, both immediate and long term.
Great service
Install dehumidifier
Maxx AC/Heating is great! They were very easy to schedule with and got me on their schedule the same day I called. Randy and his team did a great job at our house and explained everything thoroughly. Would recommend to all!
The owner Rick is very very attentive. I would highly recommend Max air.
Arrived promptly, Polite, professional and explained what he was doing. Allen was very nice and we had a very good experience.
John did an excellent job!...rw
Larry B. Was prompt, professional and explained the repair thoroughly. He had our A/C back up and running in an hour!
I had a great experience with this company. I have friends who do commercial ac and they told me all the bad things that companies try to do to make money of the customer. Not these guys. They came out on time and did exactly what they said they were going to do. They never tried to sell me a new unit or replace parts that did not need replacing. These guys went above and beyond their means to make sure my house and my wallet stayed cool. I will never use any one else but Max ac and I would recommend them to anyone. Thanks guys for a great job. I called Maxx now its time to relax.
Will never use Maxx Air and Heat ever again. They installed new system in new construction and the TXV has already clogged. Of course its just months out of warranty. They quoted $1200 to fix it. Sent a written quote...over $600 of it was the TXV. That TXV is $120 bucks local and online. Two other techs agreed it was the TXV but both said the only way its clogged only two years old is that the system wasnt properly evacuated at install. Basically they just purged the system but did not evacuate the system. They obviously just trying to hit home runs on charges. I had the valve replaced for $450.... but did have to pay Maxx Air bill of over $200 just to check out their poor work to begin with. REPLY: This isnt the only issue with Maxx Air and Heat. Original system design was incorrect and was still under warranty and Maxx Air did nothing to rectify the situation. Wanted to charge more to fix a design issue they created. It was quoted high as well. You can compare prices all day long but the quality of the service has to be there to justify higher cost and Maxx is not on par with reputable competitors. This NEW install has had nothing but problems. They do not back their product. They dont try to remedy the situation...dont even check to see if parts are still covered by warranty. Been in the construction business for over 30 years and by far Maxx AC & Heating is the worst subcontractor I have ever dealt with.
Technician did a great job. Had a commercial and residential PM done same day. Would rather your company would take the initiative to call and remind the customer instead of waiting on our call to you.
Very Impressed! I called Maxx A/C for one of my rental homes. The duct work was in need of a quality company to clean the mess of many years. There crew was on time, neat and friendly. The office staff provided me with a reasonable and competitive quote. Thank you for a job well done. I highly recommend MAXX A/C .Carol FedakProperty ManagerMarketplace Homes.
My AC went out in July, and it was 85 degrees in my house at 7 pm in the evening. There was a tech at my door at 9 pm at night and he stayed and fixed my AC despite it being so late. I was very grateful they went above and beyond to help me.
I have a complicated house to heat/cool (areas of very high ceilings), and Maxx A/C figured it out (after another company messed it up). They are also very responsive to emergencies—usually same day.
I called this company today and spoke with Bill. He was very professional and helpful. I will definitely be using this company for all my AC and heating issues!
The people here are not people of their word. They WILL screw you over without remorse. I would rather bring my buisness to a crack head than use these people again....at least then I would know where my money is going.
Came out late on a Sunday night tip take care of us. Thanks so much!!! Highly recommend!
Research before employing this company. I experienced open and non-caring dishonesty. A slam-bam-thank-you-mam attitude with no regard for customer service or satisfaction. If this companys representative had not been hired by my builder, I would have run them off the job site. I will not let them service the units they installed in the future, as I would not trust anything they said or did.
Stay away from these people! They are a bunch of highway robbers! They charged $96 for service call. They wanted $1,075 to replace a circuit board on my AC system. My AC is by Goodman/not top of the line system!. I contacted another AC company, they charged $69 for service call and less than $400 to replace the circuit board. I dont have problem with businesses making money. I do have problem when they try to rob you! Mr. Owner, that is not how I would run my business. People, stay away from these people.
The owner Kenny is a rip off artist!!!! Stay away!!!! My husband was working for him on a new jon and Kenny decided he wanted it done faster so brought in a new crew. Its been 2 weeks and called because we didnt get his check and the guy said he isnt going to pay him for the 2 FULL days work he did! His reason being was because he decided to bring in a different (larger) crew and because he had to clean the driveway because my husband parked his truck there.......
Bill M. showed up today and from the moment we started talking, I knew he was looking out for our best interests. Outstanding customer service - patient, helped me understand our HVAC system better than I did before - which I appreciate. Took his time and was very thorough! YAY for us! YAY Bill!!
Technician very knowledgeable and courteous.
Maxx AC is always dependable, stand behind there work and prices are good. Used for many many years
Great Service, friendly and on time.
They knew what they was doing. Very professional.
Extremely professional and knowledgeable. I really like working with this company.
Great service, excellent servicemen! Reliable product!!!
Great price, and service.
Fast, professional and reasonably priced. They found the problem, ordered the parts and was fixed the next morning.
Outstanding customer care and promptness! I needed help on short notice, they squeezed me in within 24 hours, and always keep me in the loop about their work.
Great people with solid products!
Came out the same day for an A/C check up. Awesome service, fast and reliable!
Excellent service
Good people working
Friendly, courteous, and knowledgeable!!
Came on short notice, very professional!!!