Wonderful Experience! Definitely recommend PROCARE COLLISION for any and all body work and/or paint needed! Angel was the best to work with and treated my truck repairs as if she was repairing her own truck! My truck was 11 months old and in excellent condition before my accident and I got it back from the repair facility in EXCELLANT condition! Very Happy and Satisfied!
June 2020 my car was run into (hit and run) in a parking lot. This is the paint job 16 months later. They said theyd fix it and return my car by the end of the day... I stopped it off before 8am. And called around 1:30 to make sure it was still going to be ready. It is now 7:30, no car, no one answers the phone and I doubt I can rent one this late. Use these incompetents at your peril.
I ran into a crate lying in the middle of the road on I-45 and had the passenger mirror on my 2016 Toyota Highlander replaced at this location. 2 months later the back cover along with a piece inside of the mirror fell off while I was driving. At this point I had moved to Round Rock, so I drove all the way back to League City to get the mirror fixed again. The staff at ProCare were very friendly and did a great job - I got my entire mirror replaced again for free under warranty and I only needed to spend one night in Houston. Definitely recommend this place for repairs!
Got my vehicle in quick, done a good job on paint and body work.
A stupid little fender bender cost me time and money, but these guy did a great job on my truck getting it back the looking great. Stress-free and a job well done.
Great customer service. My vehicle looks great and they helped navigate the process with insurance and getting a rental car. They were very courteous and had my car done sooner than expected.
Excellent job done on my vehicle! Fast, very informative group of people! Great work guys ! Thank you.
Great customer service. They kept me informed via text of the progress of the repairs. Truck ready on time and great job.Would definitely use again.
My experience at Procare was first class. Angel was assigned to my vehicle. She kept me informed all along they way. The work was completed early. My vehicle looks like new. I couldnt have asked for a better experience.
They did an EXCELLENT paint job! People there were so friendly and helpful. I thought it was nice to receive undates with their progress throughout the day. I highly recommend this place to anyone
Everyone here is so friendly! I took my car in because someone had hit my car. I took it in on a Monday and it was done by Wednesday the same week! It was such an easy process. I came, my rental car was already there and all I had to do was leave it there. Everyone was very informative when it came to what was going to happen, texting me to keep me updated and even when I came to get my car they went over what they did. I have to give a huge shoutout to a lady named ANGEL. She was the sweetest, more caring human being. Its not a fun situation when you have to take your car in from an accident and her personality just puts you in a better mood! Thank you ANGEL!! Highly recommend coming here for the best service and quality care!
My husband dropped his truck off prior to the holidays for some minor repair work on the front of his vehicle. There was absolutely no communication from the shop for the 3 weeks that they had the truck. The shop did not complete all of the repairs. In fact, they caused new damage to the truck. When I dropped the truck off, there was damage from a minor fender bender to the front of the truck. When I picked it up, the truck had less damage in the front but also had additional scratches and dings on both sides, and peeled paint on the bumper. Its hard to say what they did to the truck while they had it. Dont go to this shop.
I was highly pleased with the service I received. My truck was repaired in a timely manner and I was informed daily as to the status/progress of the repairs. My truck looked great, handled great and drove great following the repairs. No complaints at all. I highly recommend this shop!
Procare employees are helpful, courteous, and professional. Their work is meticulously performed and repairs are excellent. I recommend them to anyone needing body work on their auto or truck.
Fast, thorough and tremendously professional. I highly recommend Angel. She is an absolute delight to work with.
I’ve heard a lot of good things about this shop prior to taking my vehicle there for repairs but it wasn’t til I actually had my own experience with the team there that everything that I had been told was true and some.I feel that the energy level and professionalism from the team at this shop is one of a kind.They are very respectful and concerned about you and your vehicle and will go the extra mile to make sure your vehicle gets everything done to it that it needs to get it back in perfect condition...Also they are very thorough with following up and keeping you updated on the status.Most importantly the timeliness of the repairs was amazing I was originally told by my insurance company it may take about 2 weeks before my car would be ready and ended up receiving a phone call from the collision center that my vehicle was ready to go a week after I drop it off, which blew my mind!Once I picked my vehicle I was amazed at how new and clean my vehicle looked I couldnt believe it. I would like to thank the bodyshop manager Mike, the customer representative Natasha, the 2 adjusters Tristan and Everett and also the rest of the team there at Pro Care Collision who help provide excellent customer service and bring my vehicle back to life! Definitely recommend them for all your car care needs.
Very professional with our Geico Express claim. Everett Hunter was professional and explained the process in detail and the staff was very freindly. Our enterprise rental was ready and waiting for us and very clean. Thank you for a great experience and excellent work!
My vehicle was damaged in accident. USAA recommended Procare for repair since close to my resident. I could not be more satisfied with their work and professionalism. Angel my representative was awesome. My car looks like new money thanks to them. Highly recommended.
Great Customer service! The Window fell inside of door on my sons truck and Micheal and his staff fixed it right up. In and out in a day! Couldn’t ask for better service and price. Thanks for a job well done!
Awesome customer service experience
Fast, easy and great service. That simple
They have fixed my vehicle two times now. Angel helped with both and was absolutely AMAZING!! Didn’t have to worry about anything at all and got daily updates on my vehicle.
They are very professional, the front desk lady was very patient with us since our Insurance took many days to deliver the payment. Highly recommend for any repairs.
Very friendly, quick got in dropped my truck off, rental was waiting for me there. Started working on my truck quickly and then sent me progress pics so I could see what was going on. Very cool people.
Great body job done on my car and great friendly office staff.
I was very, very impressed with the body repair and paint that was done on my Toyota. Everette and his staff did a great job! Thank you
First day job was told the vehicle was finished which wasnt andnwas also told to bring in at 8:30 am to be first tonhabebthebjon completed theybdidntncomlletebthe 1st time 6 hours later truck still hasnt been touched and been getting nothing but excuses from the sales guy Everett and then he was very unprofessional raised his voice and said it is was it is youbhave to wait this job he explained said 3 to 4 hours and I was the first one there and he proceeded to tell me more excuse on why why trjcknhasnt been worked on I will never take my vehicle there again as they give you the round around with excuses also I need to pick my kids up from school that was the main reason to getting it there early and now Im stuck trying to find help to pick my children up. Absolutely unprofessional and they dont keep their word onnwhatbitntakednandnhow long it could be before your vehicle is ready. Completely disappointed and dissatisfied with their approach with being business professionals
Tristin handled my service. Customer service and professionalism was beyond expectations. Mike and his staff will take care of you. Big or small, Fogle collision is your next stop.
Darren did an awesome job communicated the progress of my car. And repaired everything I complained about. I will definitely bring car back
Excellent choice to get your vehicle taken care of very formative on the progress as they go along with your vehicle will recommend five stars
Let you know when they get it done
They did an awesome on my car. The staff is friendly and greet you. Angel is very friendly and professional. Nobody else will work on my car except Fogle Collision.
Such a great experience. A+ customer service and A+ work on my vehicle. Everyone at Fogle is amazing, however, Darren is the best! He takes good care of you!
Enjoyed bringing my cars her for any body work. Takes great care of my car every time
Friendly service and great work on my car.
Everything was great with my repair but the two extra items that my advisor told me he would take care of was not completed. Touching up a scratch on the door and the removal of a small dent on the driver door. I know this was extra but he said he would take care of it. The work completed was great and they got my truck out of the shop on the day they promised.
Mike and his staff are absolute studs. Perfect customer service. If there is an issue they will do everything possible to fix it. Next fender bender I can guarantee they will get my business...
I LOVE this place! If you want great customer service and auto repair then this is the place! Angel ensures that everything is done perfectly and that customer service remains key to your experience! I will continue to use them for all my automobile needs!
Nice work. Very pleased. Michael was so helpful.
I had a great experience with Mike, Mellisa Jordan and the entire team at Fogle Collision Center. They offered to pick up my damaged car, kept me informed along the way, and did a phenomenal job repairing my vehicle in a timely fashion. Let this review serve as a testament for anyone in search of a reputable collision center that goes above and beyond to ensure each customer is taken cared of.
My car was brought here after an accident. I was expecting the usual car repair shadiness, but not here! This place, mainly Everett, was very straightforward and professional. They did a fantastic job on fixing my car and I cant thank them enough! I highly recommend this place!
I can not be any happier with my experience here, I had a minor fender bender which required the replacement of the front bumper cover, a fog light and a few other components, I dropped my truck off Thursday morning and it was ready the next day! They had to paint the bumper cover which I was a little concerned about the paint matching and sure enough the paint matches perfectly, the insurance had aftermarket parts on their estimate and they got everything from the dealer, they did not use any aftermarket parts on my truck, not to mention they completely detailed my truck! I am very very happy! Thank you so much Michael Olivo and Everett!
So I dropped my car off for a estimate and repairs on 2/10/2020. Since then I recieved phone calls and texts updating me about my car. My car was ready for pickup 2/17/2020 and looking great. Melissa and Jordan were great helping me with everything. Also the my car was super clean inside and out.
Mike and his guys did a great job repairing my Mazda 3, and the repair was completed quickly. Ive known him for years and hes a professional in all sense of the word. If you are looking for reliable, professional bodywork on your vehicle, take your car to Fogle Collision in League City.
Excellent service, timely repair work, and friendly staff!
Mike is awesome!! Any questions I had he answered them. Super nice guy!! Gets things done quickly. Won’t take my car anywhere else but here.
I cannot say enough good things. Angel was the nicest human being I could have hoped to interact with. She looked over my car with me, set me up with a ride to my rental car place, kept me updated through the whole process, and stayed late to let me get my car. The customer service here is phenomenal. My car was also washed and waxed and they cleaned the inside! My car has never looked so nice. 1 million thank yous to the folks at Fogle and especially Angel.
Clean spacious lobby. Very professional personnel.
Darren and his crew did and awesome job the 1st and 2nd time. Very helpful and made sure I was happy, and got the work done. Thank you guys 😊❤️😍.. will definantly be back cause I have a few personal things to get done and let Mr. Darren know that Im waiting on my email for my estimate...lolLoveMs. Hardy
The guy did nothing that was asked of him. Do not take your car there they are only interested in the check they get from Geico. He didnt even fix what was wrong with the car. Do not go without the claims adjuster. It sucked!!!!
I was very satisfied with the service at Procare, everyone was very professional and did an awesome job repairing my vehicle, I would definitely refer Procare collision to my friends and family.
I just got my car repaired last week and Im very happy with the service! They were fast and did a great job. Jordan was very professional, courteous, and took care of everything for me. I would highly recommend this place if you ever need to get your car fixed.
I’ve taken my cars there two previous times with wonderful results, so when my son had a scratch on his car, we went there first for an estimate on how much it would be to fix the scratch. Jordan was more than helpful and actually took care of the scratch right then and there in just a few minutes. When I asked him how much the repair would be, he replied that since it only took a few minutes to buff out the scratch, that it was on the house. My son and I were so surprised and happy! Excellent customer service, nice, clean and well stocked with snacks and drinks in the waiting room, and great results. We will continue to be Fogle customers.
Good work.
Excellent Service ! 5 star and 2 thumbs up !Highly recommend them to everyone who wants superior workmanship and professional staff to take care of you car ! They made my experience stress free and kept me informed - I am very satisfied that the work done on my car is perfect and new again ! Happy customer !!!!
Excellent
These guys are awesome. Sent my car in for hail damage and now it looks just as new as I bought it. They stayed in touch with me every step of the way. Absolutely no hassle. Highly recommend.
The most horrible collision service I have ever had will never recommend to anyone. Truck was in body shop 3 weeks got out today 7/3/2020 wrong dodge 3500 sign put on it, truck was dirty and dusty they didnt detail it at all. Piss poor work done on my truck !!! JUST RE- CHECK TRUCK AGAIN TODAY ON 4TH OF JULY 2020 THEY PUT THE WRONG DOOR ON MY 2011 DODGE RAM TRUCK AND THE DRIVERS SIDE HEADLIGHT WAS NOT REWIRED THE RIGHT WAY REPLACED LIGHT BULB STILL WONT COME ON WAS IN PERFECT WORKING ORDER WHEN THEY RECIEVED TRUCK THE WORSE COLLISION SHOP EVER!!!!
This body shop went above and beyond for us. Even drove my car home and dropped it off. Granted, I live a couple miles away, but I couldn’t get to their shop before they closed and they were so generous and gracious. Very polite and easy to deal with.
Excellent costumer service & honest work with a life time warranty to back it! I highly recommend Fogle Collision.
I recently had to go through Fogle in League City to repair my car as I had been hit on my way to work! I was so frustrated by the whole situation, but Jordan at Fogle made everything about the situation better by keeping me informed and also getting my car back to me (in perfect condition) in a timely manner! Him and Michael were always so informative and really made sure to get my car back to working how it should! I would recommend this place to anyone if you need collision work on your car!
DESERVES NO STAR!! I chose this place because of the positive Google reviews, but I wouldnt recommend this to anyone. Just realized when they took the piece off to fix something they broke the clip but they did not replace the clip that they broke they put glue on it. Now I have to keep popping it back in place. if they know they broke something why didnt they fix it before they gave it to me instead of putting some gummy glue on it? & I had to bring my car back because they didnt seal my window fully. When I drove you could hear the air blowing into the car like the window was down when it wasnt.
Absolutely phenomenal service. I had the pleasure of working with Angel and she was very thorough with her service to make sure everything was taken care of. Definitely had my fair share of body shops but this one definitely takes the cake. Had a claim through my insurance with them to replace my trunk and they went above and beyond to get the vehicle done in a timely fashion and also cleaned it thoroughly before returning it. I didn’t except this so I left a few personal items in the back and while other shops typically don’t bother if there is so much as a napkin on the seat they placed them in a bad and cleaned it anyway! Definitely would use them again. Friendly staff all around!
My Mazda Dealer quoted me $1500 for a repair, I took to Fogle Collision Center for a inspection. They found nothing wrong and just need a alignment cost $60 dollars. Not only saved me over $1000, they cleaned my car, and it is spotless. Angel also touched paint on the minor scratch. Their honesty won my trust. They are going to be my repair shop now. I appreciate them very much.
Fogel Collision Center repaired my car after a major collision in 2015. Just this year (2020), I took it back because a place they painted was peeling. They repaired the paint at no cost under their warranty policy. They didnt question me and I didnt have to convince them to do the repair. They just looked at the car, and my paperwork, and agreed to the repair, which was completed in a week. They even threw in a free bottle of touch up paint (a six year old car, so I can use it).
God forbid you or your family is in a car accident, but if it happens count on Fogle to make it a little easier. Their team will take great care of your vehicle and keep you informed start to finish. The manager greeted me at the door and asked the most important question Is everyone okay? Once I dropped left their I knew I was in good hands. Customer service is key and Michael is leader that see your car comes back detailed and like new. Thank you Fogle for everything!!!!
A great experience with Bill Fogle.My truck was stolen (which was definitely not a great experience) and they made the difference .Michael Olivia the manager personally took care of me and went above and beyond the call of duty.The paint job was excellent and they worked with me, they are Accredited with All State (my insurance company) which cut down on the BS .Would also like to give a shout out to Tristan and all of the guys in paint and detail for there excellent work would definitely recommend them
Very friendly and knowledgeable, very quick repairs and daily updates!!!!
Manager Michael went above and beyond his responsibilities to ensure my complete satisfaction after I had situations regarding repairs to my vehicle. He was very friendly and help
Excellent work, excellent customer service.I highly recommend them.
Great experience. The claim set up, speed, and customer care was more than I expected. In an unfortunate event like an auto collision, the last thing you want is more stress. Fogle made it easy on me, and I will be back. Id recommend anyone to this establishment.
These guys are amazing! Ive used them a few times through insurance and theyve always been professional and efficient. Most recently I brought my car in for some minor damage. They impressively had me in and out in 15 min completely fixed up. You couldnt ask for better service!
Fogle Collision in League City is the very best!! Thank you Jordan for the professionalism and great care you showed us!We are now back on the road again!
Great results speaks volumes
They were super nice and professional. And if you get there early enough you might get lucky with free cookies. Yum
I had my Tundra repaired, the work quality, interaction with the personal and the professional way they handled the job made the whole experience very pleasant..
Did a great job!! Had my car in and out quick. Qhen I picked it up the also detailed it. Thank you so much.
The desk lady was very nice and polite. But after you get passed her the rest of the customer service is horrible. Rude and very unprofessional. I was looked down upon. All I did was ask for an estimate. I was very polite the whole time. Apparently that was a huge problem for them to do.. a big inconvenience for them. The first day I showed up to get an estimate they told me to make an appointment so I set one up with them for the next week. I showed up at my appointment and was asked why I was there. I told them Im there for an estimate that I was scheduled for. I was then told they are not doing any shop work today and they are not going to touch my car at all. Needless to say, I never got an estimate, wasted my time, took off work early for nothing.. so lost money in the process. I will never suggest this shop to anyone.
All around professional dont rush these guys let them do their thing and you wont be disappointed
Want to thank ANGEL MOYA FOR HER COURTEOUS AND EXPERTISE SHE DEF KNOWS THE BUSINESS...
Honest work, great experience!
I gave birth to my baby boy Austin Alexander Brown while Fogle was repairing my car. The car was done but I was still in the hospital. Alonzo delivered the car to my house to accommodate my situation. So while I was delivering you guys delivered. Thanks Fogle Collision!
I had some repairs done to my rear bumper at Fogle Collision Center and it looks brand new again! Quick, friendly and professional service! Its not your typical body shop. They have a very nice waiting area with drinks and even fresh baked cookies! I recommend anyone who needs a body shop to Fogle. Thanks again!!!
Thank you Michael Olivo and staff. Veteran friendly, kind, fast, and perfect work. Michael went above and beyond to help me with a very small ding in my new vehicle. Michael, the manager, offered to touch the spot up and have me back on the road in minutes. I was in a rush to paint my dinged door before the high humidity in our area started rusting. He could have price gouged me as I was in a tight spot with my beautiful new SUV, but he offered to do the work for a shocking low and painless cost. Personally I think he noticed my Marine Corps/Iraq veteran stickers on my rear window, and wanted to do something extra for a veteran. Thanks Michael and staff. You have a new loyal customer in me. I am telling all my veteran friends about this great shop and I will bring all my vehicles that need body and paint work to Fogle in League City from now on.
Fogle Collision Center is TERRIFIC! Ive had the unfortunate experience of getting into 2 front-end collisions in the past 12 months and both times Angel was my advisor and expert in the situation. She not only remembered me from my first accident, but took just as WONDERFUL care of me as before with daily updates and responses to my questions. Plus, my car was ready 8 days earlier than anticipated!!! I love this place and trust nobody else with my Sentra.
They did a great job on fixing my Mazda 6. Professional. Great communication. Wish I could give 6 stars!!!
They do very good work and are way better than most body shops. Derek went out of his way on my vehicle and seemed to work closely with the members of the shop crew making sure a timely delivery and a satisfactory job.
Michael Ochoa really helped take care of my new BMW . He kept me in the loop and took a few extra days to make sure it came back to me looking brand new! 10/10 would recommend to anyone looking to repair their vehicle.
I am so lucky to know a guy like Mike Olivo over at Fogle Collision. Recently when my daughter had someone hit her car I called upon Mike to help. He knows his business, knew that time was of the essence, and handled everything smoothly. I had to go out of town while this was going on so knowing that Mike and his team were on top of it was key. Excellent job and wouldnt think of using anyone else.
I love this place and will always tell anyone that need body work to go here. They took care of me and my car and always kept me updated with how my car was doing. Thanks for all you awesome help.
Thank goodness got an appt right away and car looks brand new cleaned wand washed inside and M out too
Lots of great guys and girls Tristan was amazing will 100% go back to them because of his service.💯
I took my vehicle in for some repairs from a tire on the road and the experience was very smooth! The staff was always warm, friendly, and accommodating! They did exactly what they said they were going to do, in the amount of time that they projected, and they called to keep my updated on the progress. I would recommend using them.
Quick to help and gave a good price. Cannot recommend them enough!
Exceptional customer service throughout the entire office! Took my car in for an estimate and was treated as if I were the only customer there. The foused attention and concern was highly appreciated as I was frustrated since I had been dealing with my insurance company for two hours prior to arriving at Fogles.The lobby area was cozy, nicely decorated, and there were snacks, water, juices, and sodas in the refrigerator that customers can help themselves to.My car was ready on the day they told me. She was freshly washed and looked like she was ready for the showroom floor.Thank you Fogle Collision Center of Clear Lake for your exceptional services.
Super fast friendly service from the initial visit until the end. I got my 2019 White Honda Accord serviced on, from a collision that my car required a new front bumper, headlights, and inner exterior parts and repairs to the back bumper. The insurance company of the person whom damage my car wanted to use cost efficient use parts on my brand new car, but Fogle Reps made sure I got all new Honda parts on my car. After four days my 2019 Honda Accord looked like it had never been damage. All new Official Honda parts and custom pearl white paint was all appropriate. The service I received from Fogle was outstanding, they treated me with respect and listen to all my concerns and answered all my question, they ensure me that my car was in good hands and that they where Honda certified. They didn’t discriminate against me due to race, sex, or even age but as a value customer. I received updates through txt messages about the process and status of my car everyday. When they where finished with my car, not only did the clean and detailed the outside but also the inside of my car, I felt as if I was getting a new Honda Accord all over again. I can’t say it enough how amazing Michel and Everett and the entire Fogle Family were to me, even assisting with my rental car process. I definitely recommend their services to all.
The customer service was exceptional, i didnt have rental on my insurance so I stressed to them i couldnt be without my vehicle put a couple of days and they held up to that they stayed 2 hours after closing time to make sure I went home with my vehicle and the work they did to my vehicle was magnificent.
Quality work, great customer service
Fogle Collision Center did an AWESOME job on my repairs on my SUV. I called Fogle after my accident and I called Fogle and spoke to Mellisa who was very professional as the rest of the team there at Fogle! Thank you Everett Hunt and Mike Olivo who took care of my SUV. My car was put back together and was very DETAILED and CLEAN when I picked it up. What a GREAT TEAM at FOGLE Collision Center.A Happy Satisfied Customer!!
Terrible! Terrible! Terrible service! Made an appointment and took my car there for one of there so called “free estimates.” Fogle agent didn’t even walk up to the car and survey the damage. Granted it was cold outside with a slight drizzle, but agent should have at least walked up to my car. Instead, the agent looked at my car parked in the parking lot from the front door of the office, and informed me from the top of her head, it was going to be about $3,000 - $4,000 worth of damage. Nothing written on paper, I guess that was their so called “free estimate.” By the way, this was the League City location. Needless to say, I’ll never be going back there.