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Life Storage - Leander
10201 E Crystal Falls Pkwy, Leander, TX 78641, United States
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Life Storage - Leander

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Lo
Review №1

Yes this place by far has been a great place. Tanya was very helpful and is very knowledgeable and helps in ways I could not have expected. Very friendly atmosphere, I WOULD RECOMMEND This storage facility

JJ
Review №2

Life Storage Leander I highly recommend . Tanya Morris the manager there has been a huge help and has made the moving experience a little less stressful . The storage units are very clean and a # of sizes to choose from, the option for inside air conditioned units and they have everything from boxes, to locks, carts and online reservations ! Ideal location as well. Thank you Tanya !!!!!

Ke
Review №3

Kimberly is the absolute BEST. She understood my needs, knew I was desperately searching for a storage place nearby, & she followed through on her promise to call if she had any availability. She and her staff go above and beyond (she helped me when my key broke in the lock the next day!!). So happy to have my things safely stored here!

Gi
Review №4

Kim and Tunya are wonderful! They are prompt, courteous, and helpful. I thoroughly recommend.

TE
Review №5

I have a storage unit at this facility and it is always so nice and clean! Tunya and Kimberly have great personalities and are always helpful! If you need a storage unit this is the place to go!! Thank you Tunya and Kimberly!!!

Jo
Review №6

It’s been a great experience having a Storage place at this location for over an year now. Just recently I was at my storage and moving things in and out in this Texas Hot 🥵 heat, they came by to check on me to see if everything is OK and offered me some water,cold water at that, it was perfect timing considering I didn’t bring any drinking water. It’s good to know that Life Storage has employees like them,who care about customers well being and to save the day. I t been great to deal with tunya and Kimberly. I would highly recommend friends and family for future storage space.

ke
Review №7

Tanya was super helpful. These girls that work here are truly exceptional!

AK
Review №8

The Tanya & Kimberley team @ Life Storage #8004 represents among the highest levels of customer service I have experienced. They are a fantastic duo representing a fantastic organisation! They provided Great customer support from beginning to end of the rental process. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary, detailed enough for us to make informed decisions quickly. Their attention to detail was par Excellence!!. They are a fine brand Ambassador for the company Life Storage #8004 on E. Crystal Falls Pkwy. Their humility and the respect shown further reinforce their genuineness. I will recommend them unreservedly..

Li
Review №9

Life Storage in Leander was great. Thank you Tunya for helping me today.

Ka
Review №10

Kim and Tunya were welcoming, friendly, and helpful - especially since I reserved the wrong unit for my needs. They accommodated me immediately. The units are clean and sturdy.

Di
Review №11

Fantastic Organisation!! Great customer service from the time I set foot on their property until I left.Kimberly Monger my Rep was truly awesome....She was friendly, upbeat, sincere, caring and very professional. She had such a passion for her job which translated to pure Excellence.She truly cares about what I needed and she went above and beyond to make sure I had ALL the info required to make the right decision on renting one of the units.Her attention to detail was superb and very impressive......She is a fine Ambassador for Life Storage #8004.Fantastic Company....Excellent Customer Service.....Efficient Process....Clean Facility....RECOMMENDED!!!

Ki
Review №12

Working with Kimberly was the best experience Ive ever had with any storage company. Kimberly proactively helped at every opportunity. The unit and facility was clean, accessible and secure. Great company, great people.

Mi
Review №13

Kimberly and Tunya has been very helpful!

St
Review №14

Kimberly was amazing! Such a great experience and wouldn’t go any where else :) great customer service and very knowledgeable! Highly recommend!

Lo
Review №15

Life storage In Leander is hands down one of the best companies Ive have dealt with. They go above and beyond in every single way from customer service to cleanliness of the units. I highly recommend Life storage and will never consider doing business with another storage facility again! Thank you Life Storage!

Be
Review №16

Kimberly Monger was so helpful and kind with great advice and attention to detail.

Si
Review №17

Absolutely the best storage in this area, excellent customer service and units!

Ha
Review №18

This location is really wonderful!Discreet and secure.Especially the staff, go out of their way to make sure that your experience is a good one#shout out to Tunya & Kim,for being life storage rock stars!!!!

Co
Review №19

This location is always so clean and the managers are always so helpful and ready to assist if I need anything. They really do go above and beyond and I’ve had such a great experience as a customer here!

la
Review №20

Wow Kim really help me out very nice and didn’t mind showing me the unit the storage units really clean and the price was great if anyone looking for a good storage I recommend this is the place for you thank you Kim 🙏🏽

Me
Review №21

Staff very friendly and accommodating. Had a good experience. Had a little difficulty when redirected to on-line rental. Selected the wrong unit by mistake, but staff assisted in getting corrected. Was a little misled in prepay discount 3 mo vs 6 mo prepay, but all in all a good experience. Would recommend.

Mo
Review №22

This place is amazing! Staff Super friendly and always letting me know if I miss payment so I may pay before due date, sometimes life just gets away with you. Super clean, always, always. The biggest thing is how safe I feel there. I go without my husband and early am alot of construction people there picking up stuff from their units! I even had a gentleman help me get something down once. Great place, thank u

Ka
Review №23

Fantastic, easy, well lit, clean, roomy! Friendly, helpful, knowledgeable folks in the office and on the phone. Price cant be beat! I highly recommend Life Storage in Leander!

Sh
Review №24

Easy to rent, incredibly clean, friendliest storage staff I have ever encountered, went above and beyond for me multiple times! Highly recommend!

Mi
Review №25

Super clean, very affordable and Tunya made it very easy to sign up. I used one other place in the past and Life Storage Leander is far superior. I would highly recommend Life Storage in Leander.

Me
Review №26

Life storage in Leander has been the the only storage facility I have ever used. A little over a year ago I walked into the office completely unaware I would not only be there 1 month leasing a 9x7 unit... I would still be there today! Life throws some unexpected shifts now and again and I will forever be grateful to the woman who is simply absolutely heaven sent. From the first day Tunya has gone beyond what her job requirements are and assisted me not only on an employee to customer level but she truly has made me feel so thankful that I picked Life Storage. You just do not come across many people who have what Tunya has. She is kind hearted, selfless, hardworking, & just genuinely loves her job and all the customers that come with it. I will never recommend anywhere else but Life Storage in Leander. THANK YOU TUNYA! 😊

Ma
Review №27

This place is affordable as well as clean. Front desk lady was informative.

Jo
Review №28

Im not easily impressed, however, I was totally impressed with Tunya and Kim. Life Storages first line of defense. They were very easy to talk with and very informative. This storage facility offers nice cool temperature controlled buildings. On a hot day I just want to go to my unit and just sit there! The 24/7 surveillance is comforting. The extended access hours is a real plus! Super easy to get in and out. What a gem!

So
Review №29

First thing our family lived for over 28 years in the same home that being said this is a new experience for us selling our home then storing our furniture. We were very fortunate to ask LifeStorage’s Kimberly and Tunya for help.Every question and concern was answered by them, always cheerful, ready to assist.

Ma
Review №30

Such a great place to do business with. The staff is extremely nice. Kim helped me out with all my needs, answered all of my questions, she was just so friendly. The facility was super clean. Ive never been to a place like that, that was so clean. I would definitely recommend using this place to store all of your valuables at.

Ja
Review №31

This place is great! Not only was it super easy to get a space online but the property itself is really nice. Clean and easy layout. Kim was a gem to meet! I had a problem with something and she came running to help! I can tell she really cares about her customers. If you need a storage unit this is definitely a place to be! #proudcustomer

Da
Review №32

Kimberly in the team at Life Storage was a blessing. I was looking for a climate controlled facility, clean and with easy access and the team was able to provide. The paperwork process was super quick and all done on my mobile device.I certainly recommend this company and the staff at Life Storage Cedar Park.

Am
Review №33

Great experience with the workers there. Courteous and friendly! This is the best storage center I have ever done business with.

Mi
Review №34

Awesome storage facility! This is a fairly new site, very well maintained, neat and organized, and secure. The office staff are exceptional. Both staff members were friendly, informative, and helpful. They both took their time to help me with what I needed and were very hospitable. I will definitely be coming back in the future!

Er
Review №35

I started with this facility when it was Cubesmart and I loved it! About 18 months ago, they changed over to Life Storage. In that time period, my rent went up about $50 a month. The previous owner always had someone there, regardless of lunch or anything to assist customers and they were amazing. However when I asked about moving in the middle of the month, I was informed I still had to pay for the full month, even if I wasnt there, and apparently that was funny to the other person on the phone. There used to be an abundance of carts. At least a few for each building but now there are three which you have to hope someone is in the office to let you check one out. I luckily have found a Cubesmart and paying half of what I was there for more space, still climate controlled and I have asked them repeatedly if they are selling just to make sure. Oh and lets not forget the one time we were there and it seemed to be a popular place as a lot of people were there. When we asked what was up a lady told us they had just rented from the one off 1431 and Sam Bass when they were told a month later, as the owners/management knew for over three months prior, that they had to move because they sold the property. Lastly, the gate at this one hasnt worked for over a week.

Ja
Review №36

The actual storage units are fine. I have no problems there, but....the gate seems to be broken at least once a month. Its been open all week because its currently broken right now. The units are good though.

Co
Review №37

This is by far is the best storage facility I have stepped into. My transaction was super quick and effortless. They made sure I would stay hydrated and were available to help in the office. They wouldnt accept a tip so a review it is. Great job

ci
Review №38

So easy to rent and the units are very clean and well lit. The Staff (Kimberly) was very informative and I can see us keeping our Storage unit for a very long time. I would highly recommend.

Am
Review №39

Nicely lit at night. Gated and locked up securely. Clean and enough room to move in and out of.

Sa
Review №40

Daniel and Tanya were just great to work with. Their facility is very clean, organized and they are friendly. You can’t beat the prices either with such a growing area! Thanks guys! O

Sh
Review №41

We needed to get a storage space on a Sunday, and no other place was open. I expected this to be to my disadvantage. It was a lucky occurrence for me instead. The space we got is fantastic. Big, bright, clean, and very accessible. The staff was wonderful. He gave me a full tour and took his time explaining everything and showing me where everything is. I am thrilled with the product and service!

Mi
Review №42

Kimberly was GREAT, made everything easy. There are a lot of details in a move like this, and she really lowered our stress levels!

Am
Review №43

Working with CubeSmart was excellent! I had a very last minute move of an entire floor of our house for some remodeling, and I got real people on the phone right away to talk me through the process. When I showed up on the move day Michael was friendly and helpful, he didnt even mind my crazy babies running around and helped entertain them while I got everything squared away. The price was less than I expected. Everything was clean. I highly recommend this location and Michael!

Tr
Review №44

Great rates! Cheaper than anywhere around the area. Very nice and clean facility. And the person that helped me ( Hailey i believe her name was ) was very helpful, fast, and courteous. And also had a good sense of humor! The whole process was very easy and fast.

Ch
Review №45

Clean and nice facility. The front desk guy Max is very out going and always puts a smile on your face. Prices here are reasonable too!

Aa
Review №46

Excellent Customer Service! Ashley walked us through all the options to make sure we got the correct size storage unit at the rate that fit our budget. CubeSmart really helped make our cross country move as smooth as possible. We highly recommend them!

An
Review №47

Michael is exceptional. Incredibly patient with my children while I tried to organize my unit. Walked me through every step of the way. He personally showed me my unit and all the nearby doors, checked my gate code and made sure I had all of my information. *Note, the facility is incredibly clean and kept in good repair.* My very energetic two and six year old were absolutely crazy and Michael handled it with grace, even going so far as to give them a colouring book. I am very excited to finally have all my things in a storage unit nearby and my initial experience with this Cubesmart location has been fantastic.

S
Review №48

CubeSmart in Leander is the most impressive storage facility I have ever come across. It looks and smells like new and their customer service is phenomenal. What seals the deal is the amazing value they provide with move-in specials, 24 hour video security, and packing supplies you might have forgotten about! They have inside and outside units of all sizes so call them first and save yourself some time.

st
Review №49

Very helpful and friendly staff

Jo
Review №50

Raul called me ahead of my first visit and was very cordial and answered all my questions. I arrived with a number of boxes and Mike greeted me and helped me quickly handle the paperwork and escorted me to my new unit. It was a straightforward and smooth process. The facility is very nice and new and is a great location near where we are moving.Thank you CubeSmart!!

Je
Review №51

Ive used storage units in the past and this by far outweighs any other experience. The unit was very clean and free of any kind of bugs. The access was easy to get in and out. I utilized an inside 10x30 unit. They provide a cart to use which helped a lot. Most of all, working with both Michael and Raul was a pleasure. This comes with a strong rating and i wouldnt hesitate to utilize this local business again.

Ja
Review №52

Great staff very accommodating helpful very happy with my experience

Da
Review №53

I had to store my furniture in this location while waiting to move into a new home. I worked with Mike and I cannot thank him enough for making the storage part of my move stress-free!The facility is clean, well-lit, storage units are clearly marked making it easy to navigate, I always felt my unit was secure as there are plenty of cameras watching the units, and I found the prices very reasonable. I spent more on buying boxes than I spent on my storage units.Another plus for me was the billing system for SmartCube sends receipts via email which helped me for tracking my spending without having wads of paper in my wallet.I hope I wont have to move again anytime soon, but when the time comes to move again - I would choose the Leander CubeSmart location in a heartbeat.

Ko
Review №54

Great customer service!! Cindy and Tunya were amazing

Ka
Review №55

I was in need of a rental to stage our home and Hailey knew exactly what my needs were. She presented as kind, enthusiastic and and extremely knowledgeable of her job. I had a storage unit reserved within minutes. I was so impressed its not only the facility but with Hailey. I left KNOWING I would return to confirm my reservation.

Li
Review №56

I knew I would be cutting it sort of close on closing time, so I did all of my information online. I call at 5pm to ensure someone will be able to assist me, no answer. I show up at 5:30, and they’ve locked up for the night. Posted hours are until 6 everywhere. Super frustrating

Ta
Review №57

This place is great. Wonderful management adds to the sense of security.

Ad
Review №58

Ive rented here before and its the friendly and professional staff that keeps me coming back. Also coming from a mover/truck driver background, I can really appreciate the fact the aisles give ample space to maneuver a tractor-trailer and anything smaller. It looks like they might have done some staff changes but it doesnt look like theyve missed a beat in doing so. Im not saying that because I think the girl who did my paperwork is hottie. Id say so regardless.

Do
Review №59

The staff was wonderful to work with, Hailey was great she took me in and was able to answer all my questions while getting me in and out very quickly! I had a great experience with their wonderful customer service and would recommend them to anyone looking for affordable, safe and clean storage!

El
Review №60

Weve been using this facility for several months now. From day one, Hailey at the Leander location has made sure everything goes as smooth as possible. Weve received great customer service and will continue to use this facility for our storage needs.

Sh
Review №61

Needed a cube..Hailey is so great. Explained availability and what they have to offer...all is awesome. Super friendly...clean and safe property.

Ja
Review №62

The Hill Country thrift store is at this site also, great prices on everything and the people are awesome, thank you HCCM!!!

De
Review №63

Daniel was very professional, made my transaction go super easy. The place was very clean and organized!!

Mi
Review №64

Very clean. Security is their top priority. Haley was very helpful in explaining everything and gave us a tour of the units before we made our decision. Very easy, streamlined process

Ph
Review №65

Best one around the area by far

Cl
Review №66

The process was great. Brianna did a fantastic job. Thank you for the great customer service.

An
Review №67

Staff is extremely friendly and helpful. Had a great experience. Would use again and or recommend.

Be
Review №68

Very frustrated with these people. There was a mix up with my account, it has been over a month and still no solution, no phone call, no email, nothing. Every time I call and ask for information about my account being fixed they say that I will receive a callback then no one calls me thats happened at least 8 times now. Starting to feel like I need to move storage units before I lose everything in my storage

KI
Review №69

CubeSmart assisting us by having excellent storage unit available to our convenience.Thank you CubeSmart!From: T&T

St
Review №70

Showed up and the front desk showed me around and was very professional and courteous. My cube was i though going to be tight but after getting my belongings in I still had more room.

Tr
Review №71

Ms. Breeding is very sweet and knowledgeable and made my Sunday a lot easier!! Hope you had a good rest of the day Hailey!

Br
Review №72

I had moved all day. I was tired, dehydrated, and wasnt watching the clock. When I tried to leave at 10:03 the gate was locked. The owner was in his private storage shed and watching and snickering at me for 10 minutes while I tried to figure out what to do. There wasnt any signage regarding this scenario. Finally he came out and gave me a demeaning lecture about the time and how I should have known it would be closed. My wife set up the storage unit so I want Informed. If he was concerned about costumer service he could have offered to help me out right away instead of smugly watching me suffer and then loading his power to let me out of the storage unit. I will not be using Cube Smart again.

Ja
Review №73

B McGhee was a special agent! She went beyond our expectations. A really good experience obtaining a storage shed !

Kr
Review №74

AnnaMarie and Haley are phenomenal to work with. Easy, smooth and so pleasant. Thank you!

Li
Review №75

Excellent staff. The customer comes first. Very polite agents. A welcoming experience.

Ma
Review №76

Very clean spacious storage, friendly helpful staff.

Jo
Review №77

RATS! Literally. I have used various storage facilities for years. We store a 5x10 unit filled with Halloween and Christmas decorations and the other place I used has NEVER had an issue. We put our stuff in Cube Smart storage while we were building our home for about 6 months because it was only a mile or two away. When we showed up with the moving company the day we closed on our home, there was a GIANT RAT coming from the next unit over. This was devastating. We paid the movers extra to put everything in the driveway and open it so we could make sure we didnt have an issue. But, we still have so much in storage and have been dreading going back for it.

Ed
Review №78

Very east to work with. Clean facility, easy access. Great people working here and very helpful.

Sa
Review №79

CubeSmart Self Storage had great customer service and really fast setup of a unit. Storage facility was also very clean and welcoming from the office area to the units themselves.

Bo
Review №80

I just rented my second unit from these guys. Excellent, friendly, professional service. Highly recommended.

LA
Review №81

Initial setup was excellent. Later as I setup my auto pay, management worked well with me to resolve matters and all hes been smoothe ever since.

Mi
Review №82

Cubesmart is THE PLACE to use! Raul is the most gracious person I have met in a while and you will appreciate doing business with him. Thumbs up to Cubesmart!!

Br
Review №83

Great customer service, smooth process. Ashley was great!

Da
Review №84

Great experience. Storage area is nice and clean. Gate works good.

Mo
Review №85

Great experience. Shelbie worked with me to determine the right storage space required for my household goods. She showed me multiple units and assisted me in selecting the right storage unit for me. Shelbie is an absolute professional and a tremendous asset to Cubsmart. Thanks for your assistance, truly appreciate it.

Re
Review №86

Mareshah Pettocini, her home store Copperas Cove. Mareshah provided the BEST customer service. It really helps when someone shows they care!!What a storm we had her in Leander the day I was at the Crystal Falls CubeSmart location, Mareshah offered to help me.So nice of her, but I wasnt moving anything at that time, it was the thought. Hope to see her again!

De
Review №87

Easy access, super friendly staff, good rates, and very accommodating! Highly recommend!

In
Review №88

I was shopping around for a storage place I recently moved to Leander and the best service I received was from cubesmart from the phone call to the actual sign up, it was easy, affordable, clean and great customer service and perfect location the manager is very helpful I recommend this place to anyone looking for storage

Ev
Review №89

Best Price in town.Best Service.Best Place in town

R
Review №90

Great experience. Great staff. Easy process

Ju
Review №91

Awesome sign up process, exceptional customer service. I got a great spot and could not be happier!

Br
Review №92

Great customer service, very clean facility and lots of storage unit options. We were in and out within one hour with everything setup!

Me
Review №93

Quick and easy customer service!

Je
Review №94

Very clean facility and Hailey was very helpful, friendly and professional!

Ro
Review №95

Great customer service and very knowledgeable of the services provided. Hailey works like she is an owner.

Le
Review №96

Very friendly and helpful staff. Clean and easy to access.

M
Review №97

The customer service is great and the location very clean all that at a very reasonable price!!!, could you ask for more?

Al
Review №98

Facility is clean. front desk Hailey was helpful in getting the right size unit and actually getting my 2nd unit next to my 1st.

B
Review №99

An initial problem with our gate code but it got fixed. Everything else was great.

Br
Review №100

Friendly, informative, decent prices and great customer service. The property was very clean!

Information
61 Photos
100 Comments
4.6 Rating
  • Address:10201 E Crystal Falls Pkwy, Leander, TX 78641, United States
  • Site:https://lifestorage.com/storage-units/texas/austin/78641/8004-in-leander/?utm_source=google&utm_medium=maps&utm_campaign=GMB-TX-8004&utm_content=website-link&howheard=IGB
  • Phone:+1 512-259-1103
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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