Rude people. Dont watch who they cut off or almost run over. Nasty attitudes except the Greetings man at the front door. He was nice.
Last week, I was traveling from Mississippi to Atlanta when I realized after stopping for supper that I had a headlight out. It about 6:45 pm and I called the Leeds auto center. Marcos answered the phone. I explained my situation and he said we close at 7, my GPS had me arriving right at 7. He told me to come on any way. When I arrived Marcos, Aaron and Jake all assisted in trying to help me buy the correct bulbs and install them. Apparently it is very difficult to install headlights on a Jeep, but they tried for right at an hour to replace the bulb. I appreciated greatly their willingness to try to help, especially at closing time and they are to be commended for their customer service.
The worst service, slowest registers, made up reasons for no self checkout and the service desk says they canβt check you out because it wouldnβt be fair to all the people who have to stand in line so long. So if they have to have a bad experience then you should too. Great logic for a place that could care less.
Walmart was not as well stocked as Sams club today. Looks like the store is transitioning to more seasonal items. Excited to see whats coming in very soon. Store still had all the basics but it looks like some Halloween and early fall products are coming.
This store seems to never have enough employees per customer. And if youre lucky enough to find what you need by the time you get ready to check out you either have to got to have cash and stand in a mile long line or go stand in a two mile long line to use a card at self checkout. A store is big as Walmart should have more employees more registers should be open to have over 200 people at one time shopping in your store but only have three cashiers is a problem
All staff that my husband encountered was either unfriendly, rude or just stand-offish. The entire experience was just negative. Even by Walmart standards (meaning we dont expect good customer service at Walmart), it was subpar!! Fortunately we dont live in the area and it was a one time drop in. I look forward to my family never having to go there again.
They only had one side of self checks out open. No cash accepted at any self checkout. They only had 3 registers open. 10 to 20 customers per line. I called the store. Spoke to an employee at customer service. Explained to her the lines were out and management needs to be told so they can open more registers. She said that she would let them know after waiting another 10 minutes I left my shopping cart at customer service. Others had left their shopping carts in mens fashions. Why have over 30 registers if only 3 are going to open? Why have 2 ends if self check out when only 1 side is going to be open and why do self checkout not accept cash? I know my $200 shopping cart is only a drop in the bucket...but they lost $200 of mine today.
All Walmart are pretty the same! This one is bigger and its where Im staying right now! This time the employee were really nice!
Clean store. Shelves well stocked. Friendly. Masks being worn. Cant ask for anything more.
Friday afternoon shelves were empty, not a good time to grocery shop if your looking for freshness and everything stocked well. Shelves contained (0) Gatorade or poweraid top to bottom yet pickup orders were running Gatorade from the backroom to the cars ....All staff were running pickup orders and nobody to even stock the regular milk ...
Its great if its not alot of people and if you can find someone to help you
Smaller store, but Iβve never had any issues with the staff or cleanliness.
Pretty good bunch of folks. Cleaner than most and more pride in their job than most. Great place to park for a few hours without hassle. Thank you.
As usual they said things in my pickup order were out of stock and I find that hard to believe for it to be such a large store. But I dont go inside anymore since the pandemic hit last year. I order online and pick up or since Im a W+ member I get free delivery to my house from the store. I take advantage of that sometimes. But with all of the storms and rain lately I dont want my groceries left on my porch which can get wet from the rainstorms.But I feel like I dont have very many choices here in Leeds. π€·
Out of many items I went specifically to get. But check out was very efficient and friendly. Publix keeps better track of its stock with more selections it seems. Walmart seems to be very haphazard about keeping up with stock levels. I keep saying Iβm done with Walmart so maybe itβs time.
They always have what I am looking for. I dont like ringing up my own stuff especially $300+ worth of groceries.
It has its moments but still a viable place to shop for a deal, check out the clearance area located in the store. Never know might find a great deal on the last item they are selling! ππ―πποΈποΈ
I went into the store to pick up 5 items. I got them and went straight to the self checkout registers. When it was my turn, I was told that I couldnt use cash. If I had cash, Id have to stand in line for one of the 2 registers that were open. They were both backed up into the clothing section and all the customers had large quantities in their carts. I complained that at least one of the self checkout registers should be set up to take cash and was told that they had a money shortage and couldnt get change from the banks, which is a lie. I checked with the banks and they all confirmed that there is no shortage. When I asked if they could open an Express register I was told 8 employees called in so they didnt have anyone available to open one.Just one more reason to shop at Target and Publix!!!
They have decent clearance items. werent stocked very well in the fresh fruits/veggies dept.
They had what I needed. It just takes incredibly too much time to get checked out. Almost no cashiers because they want you to use the self check out. I dont work wt Walmart. If they want me to check people out, they need to pay me.
I was surprised to find that this Walmart Super Center offered a good bit of products that several of the other Walmart stores do not. They have more varieties of products in their Health and Beauty Products and in their Home Goods section too. I wasnt able to go in every area of the store today, but I will be returning to take a longer and better look!
Cooked food was not fresh and was not prepared right and I was over charged. I will not shop at that one again!
Definitely the place to go when looking for the normal stuff you may need around the house. But I wouldnt call to ask many questions about inventory because they dont seem to like having look for things or track something down in the store.
Almost as convenient as the Springville Walmart. Service is really good, everyone is professional unlike the Pell City Walmart.
Walmart doesnt take cash anymore. WHAT? always only 1 register open unless u go thru self checkout. Might as well get delivery
Not friendly real rude needs better management never has what I need .poor business.
Ms.Shirly, in fabrics, helped me get All my yardages!..her little scanner kept kicking her out, she persisted and got it done.bless her! I appreciate her and the team members having a cheerful attitude and winning work ethic!
Great directions..its wally world what else can you say.
Used Walmart pick up yesterday for the very first time...I must say, I was impressed, The Patels are doing a great job
This location is actually not an awful experience. The cashiers are friendly, the lady in the money center was helpful and friendly. The lines werent wrapped around outer aisles.
I used the curbside pickup for my grocery order. The employee that loaded up my groceries was very polite and she had me on my way in less than 5 minutes and saved me an hour of my time from having to pick out my groceries on my own. This is a great service to utilize that Walmart offers.
Love the Store but it could use more employees to help people get back on there feet!
The last 3 bags of dog food Ive bought from here were bad. 2 different brands. 2 different dogs. 2 of the bags my dogs refused to eat. One bag actually made my dog sick with the runs for days, 200$ at the vet. They must not be storing the food properly.
Staff was helpfulClean organized storeGreat experience
Good peeps and no one hassles u
Easy to get in and out friendly service
Willy world is Willy world..everything good as usual
George, at Walmart in Oxford, Al. is a friendly person and a knowledgeable worker. I look forward to seeing him whenever I visit Walmart.
Nice folks, able to get in and out much quicker than other locations
Walmart, it saddens me to know this store just aint the same, Ive been coming here and trading with this Walmart since it first came to Leeds, AL.. some 40 years ago.. its my store, 95% of my check goes through here, even paying my bills, thats why I can say 95%.. not just me but my Dad too, he lives with me, were both disabled and usually WalMart would lend a hand, especially to my Dad, Disabled Veteran.. Kenneth F. Cline US ARMY, 1952.. Korean and Vietnam.The Girls use to make him smile and talk with him and he just loved them, but not now, it had totally changed, like I brought back an item and the said they couldnt read my receipt, I payed cash, they gave me gift card, ahhh, I was so mad, I spent over 3400 dollars that month, Feb-March, anyway, Im just discussed..
Always have what I need and mostly clean.
Very nice well stocked Walmart. All the employees I have dealt with are very helpful and professional
I just dont like to go to Walmart. I got preferences. You got preferences. What does it matter?
I just love Walmart fishing and camping supplies and how low of a price they are
Out of everything. Lines backed up down through clothes
This Walmart is pretty good. Not the best but better than most. The shelves were well stocked & the store clean and neat. There needs to be better check-out options.
It is convenient and staff are very helpful.
Auto care changed our windshield wipers,They are great! Quickly, friendly, and promptly. We were just passing through and needed to get back on the road!I give them 5 star
The employees are sweet and helpful
They were great in the middle of the night we arrived no reservations and they found two rooms for us. Clean rooms great location.
This Walmart is never really well stocked. It always looks like it was picked through after the Apocalypse. Reminds me of Kmarts from the 90s.
Wal-Mart always has exactly what you need.
I use the eye care center Every time I need new glasses, the staff are really nice to deal with and will help you with your needs. Keep up the great workπ
In and out no issues this evening.
Got my covid-19 vaccine easy walked right in didnt have to wait
Horrible hostile staff towards customers. They do not want cash paying customers. They refuse to take complaints seriously. Clearly they are way too big as they dont seem to think customers matter anymore. Thirty plus minutes just to check out cause we only had cash to pay.
Not enough check out lines open. And self checkout can be a hassle some times.
Long lines. Real slow checking out
This is a good Walmart.One of the better in the Birmingham area.Stock always seems good, selection is always good too.Hoover may have the best Walmart in the area, but the Leeds Walmart is always great, especially if its close to you.
Great prices, good place to shop.
Friendly staff, plenty of open lanes, with self checkouts. Bakery items fresh as can be and an awesome deli as well.
Shelves empty. Not enough cashiers
A good place to shop but Walmart has gone way up on their groceries. Taking advantage of this small town which I think is very selfish and disrespectful to the people that cant afford any groceries.
Very nicely maintained and shelves fully stocked. Courteous host at front doors, couldnt ask for a more comfortable experience, especially at Walmart!
Shop here often. Glad they have added more checkout lanes. Sometimes, its not easy to check out a lot thru the self checkout. Some items out of stock. Employees do a good job, friendly and helpful. I appreciate their good attitude. Im sure their job has not been easy, especially this year, but they seem to remain cheerful and work together well. Customers do notice all these things and it makes a difference and makes you feel more welcomed when the atmosphere is good.
Check out is slow. The workers look tired. The shelves were empty.I would work there if they allowed stools at the registers or if greeters were also allowed to sit.Many people prevented to work just because of arthritic knees, hips and backs.
They are out of a lot of stuff and have long lines for cash check out
A normal Walmart, a lot of stuff for sale and just a few checkout lanes open. The self check out lanes will not accept cash.
Not a bad Wal Mart except only 2 registers open.
Unknowing to me there were torn labels off items and the cashier wanted me to go and look for the price until I ask where was his front team lead. Poor service very poor.
All buggys out in parking lot, nobody is getting them in the store, stocking boxes every where, out of so much stuff!! As usual no cashiers, no bags and still had to self check out!! Of course card only no cash registers open. I mean at least hire people that need and want work!! Its getting worse and worse every time I go!
The food was very good
Great, Like many others.
Fairly good location. Itβs one of the busier ones and often times out of many items. Staff is friendly.
I went to the eye doctor and they was the nicest ppl Ive ever met
Always out of 4 of 10 items. Self checkouts closed. Only 1 checkout .
I found exactly what I was looking for which always puts a smile on my face!
Worst Walmart in the state! Everyone in that place is lazy. They dont stock the shelves and most days they only have 1 register open. RIDICULOUS!
I order groceries at least once a week from Leeds Walmart; but I hardly ever order late (after 3PM) pick up. The first time I did they were busy (I get it) I sat in pickup parking for over an hour. This last time; my order was supposed to be ready at 3pm. At 2:45 I got an email that said it wasnβt ready and not to head to the store (ok I understand; busy) at 4:30 I got a text saying my order was still in process and they would send me an alert. At 7pm I called. They said βyour order has been ready since 3pmβ. Who wants food (especially meat or anything frozen) thatβs been all over the store and sitting in the back for 4 hours. So I asked them to cancel my order. Youβd think that would be the end of it but NO! At 7pm I got an email about substitutions. Why? When my order was canceled. At 9pm (6 hours after) I got an email saying my order was ready. (Ok so maybe they have to finalize it to cancel it idk. I let it go). The next morning my order was still ready for pickup. So I called back. Lady answers and I ask to speak to OGP. It rings and rings I gave up (I had other stuff to do). I called back about an hour later and got sent all around the store until I just gave up again. I remembered seeing a different phone number than the store number posted at the pickup parking so I googled it. These Ladies KNOW what they are doing. She answered I told her everything; within 2 minutes she had my order canceled and my money on its way to be refunded. So while Iβm not happy about my experience; I will continue to use OGP (only before 3PM).
Store is never stocked and half of what you are looking for is out of stock
It took this long to call, be transferred 3 times, be asked what do I want 6 times, me to pull up, park, walk inside, stand in line, talk to a rep, and be told that they didnt have my debit card in person by the person that answered the phone and put me on hold for 20 minutes. When I hung up we both looked at the hold button and watched it go out and she said you were on 1 no I wasnt I can see my own number on the ID. I hate Walmart and if there was anything besides it I would go there first but there isnt for what we buy. (28 minutes if you cant see the attached photo)
Employees not wearing masks, multiple customers not wearing masks and showing no fear of being told to put it on or leave. I will try to make time to go other places until a time that it is safe to go out without a mask in public. Because Wal-Mart obviously is not going to enforce their own rules.
Electronic dept. Need to keep good supply of laptop accessories.
I only went here because it was really close but as always Walmart employees look at you stupid when you ask a question for help
Usually can get what you need and get out. Selection is getting better. No issues
Pharmacy staff are wonderful
Wal Mart is Wal Mart everything is in disarray in the produce department. Lots of empty space and fruits missing.
Im really sick of mostly self checkout lanes being whats open and maybe two attended check out lanes. When a store loses customer interaction they start to lose customers.
Excellent service! The pick-up lot was full, but everyone worked together to get the orders out as quickly as possible. Highly recommend Wal-Mart Leeds pick-up service.
This was a great Walmart it was stocked it was clean they should go and show the people at Eastwood and the Hueytown Walmart how to keep things stocked and neat and organized
Lady that brought out order was very kindShe also packed grocerys in a good way for travel !!!
Some staff act like they really hate their jobs
Everything was fine in and out and a good time
Fast and east with good in and lots of good sales
The manager in leeds Wal-Mart is a rude, and a joke of a manager. Maricia is the manager during the day. She is a black woman, short in height. Real B!@tch. She wont be working there for long corporate making a surprise visit. Hope she sees this review.
Everytime I go in on Monday morning around shopping 9 or 10 am they only have 1 maybe 2 lines open Im thinking about shopping all the time at plubics they may be a little higher on prices but they have excellent customer service and thats a lot to me also employees are sometimes not real friendly