The staff here are far more knowledgeable and asked far better questions than I was expecting. I needed a headset with a microphone that wouldnt pick up background noise that I could wear all day for conference calls. I tried 4 different sets from Amazon, Best Buy, and Staples (without asking for help). None of them worked well. When I went to return the headset at Staples, the guy working there asked a bunch of details about what was wrong. As I was buying other stuff, he found me in the store and told me about a pair that was on clearance that he raved about, even gave me a warranty. The headset is as good as he said. Best Buy and Amazon just took returns and said nothing. I definitely appreciate the customer service here. Its great they accept old electronics for recycling too.
Amazing Customer Service by Henry. I was in a super huge rush and he quickly helped resolve my issue and assisted me in printing out the needed items. I cant thank him enough and the overall courtesy and professionalism in this store. Great job!!
I stopped by and the staff was very friendly, extremely knowledgeable on a wide range of topics, and patient—my overall experience as a customer was a pleasant one!The genuine customer service this location has really sets it apart from the other competitors.Thank you!
Didn’t catch the name of the young guy who helped me with your printing services today but he was so in assisting me with the best paper to use for my specific needs and super kind in general!! So happy with the service and how my prints turned out as well:)
After my experience today I believe this location deserves five stars. They maintain the default functionality of a Staples location and I went there today to print documents and purchase a writing pad. I called ahead to ensure their printing services were online and the woman who received my call was very kind, upbeat, and helpful. I arrived and the printing process was easy and intuitive. I checked out with the writing pad I needed and the lady at the register was very upbeat and polite in the middle of a rainy, icy day. I left very satisfied.
Superior Customer Service!! My Girlfriends father needed help with copying a very important document and the team member went above and beyond! I wish I had gotten her name to tell the manager that she deserves a promotion!
A decently organized, decently staffed store overall. The clearance section was stocked with multiple items that were still full price;not just stuff on the wrong shelf by accident, no, there are hooks stuffed FULL of full price merchandise. An employee also told me they cant price check anything thats clearance. You have to check out with the item to see its real price. Dont even bother looking in the clearance section.
This store is full of people who have absolutely no clue what they are doing. Trying to re-order a purchase I had with them and were of NO help at all. On to FedEx to try and find someone helpful.
Super nice staff. Everyone there was so helpful and accommodating even late in the evening close to closing time. They did my wedding programs and went above and beyond with the printing when I was in a time crunch.THE BEST!
I have always liked Staples for their excellent prices, selection & customer service. Additionally, the manager in this store is just icing on the cake. He is extremely helpful & resolved any issues I have had.
Bought a laser printer and toner. The General Manager, Bethany I think, helped me and did a great job with price matching the item I found on Amazon at 110% no less. Great experience and I will be back.
Poor experience with the lady in the printing department. She wasn’t pleasant and had an indifferent attitude as I asked questions regarding printing from a Etsy file I purchased. In the middle of placing my order she stops to check out another customer which I didn’t mind but she could have at least excused herself. I was appalled by the level of customer service I was given.
I came here to ship a package using UPS and the first thing was that it was much more unnecessarily expensive than using USPS. Secondly, they do not handle the packages with care whatsoever. The product I was sending out was completely messed up by the time the other person received it. Extremely disappointing. Will not be shipping from here again.
We went there to print some copies and after paying we realized the receipt said $22.03 Express Guarant. We went back and the employee NEVER told us about this surcharge. I asked the employee where does it say here on the counter or ANYWHERE that there is a special fee for printing paper and the employee says “OUR CUSTOMERS KNOW ABOUT THE CHARGE” R U KIDDING ME?! I told her that you cannot assume that. This is ridiculous. Never coming here again. POSTAL CONNECTIONS IN LANSDOWNE CHARGES ME VERY CHEAP PER PAPER (instead of .75 it’s .49) AND NO 22 DOLLAR SPECIAL HIDDEN CHARGE. I’m going there next time.
This has always been a great store taking care of my printing needs.
I was there for 35 minutes no one was there to help me with my copying need. Finally when the lady name Lisa came she wasnt helpful at all. Very unprofessional staff and non courteous people. I will never go back again.
Good deals before school starts, they still have a lot of binders, etc. Well organized and clean. 3 cashiers and self checkout helps a lot.
My brother ordered a notebook for 1 hour pickup. We haven’t heard back about pickup time and it has been over 1 DAY. Call them fast.
Nice store, very helpful staff and huge parking lot.. it deserves 4 star review
Good store. I found all of the school supplies for my kids
Shipping here isn’t customer friendly. Unlike other staples they require you to purchase both the envelope (vs providing ups envelopes) over and above the shipping cost.
I dont know, geek or dork but I love walking around in there looking for something I might need at any point. Just like Lowes/Home Depot.
Clean store, helpful staff. Unfortunately they dont stock what I needed on this trip.
Worst customer service. Hung up on and yelled at twice simply calling to look for school supplies. Rude staff.
I frequently go to do small print jobs and their customer service is great
Great place to get your supplies.
Found exactly what I needed
It is a pretty solid office supply store. Though nothing particularly stands out as above average.
Terrible customer service. I went in and every employee had a scowl on his/her face.
Attempted to have a landscape workbook bound here twice. They dont seem to understand what bind it on the left means. Both times they bound it on top. And thats not how books are bound.So if your print job requires something tricky, like landscape format, go somewhere else.
The lady in the printing area have no idea of customer service, and about computer knowledge.
Love going this place. Seeing is believing!
Hallo I went to dis place they no give BONELESS PEZZER
Nice, friendly service, wonderful deals
It was a very good experience for me
Very good store.
Easy to see the sign from the main street.
Clean and fully stocked
Always takes forever to checkout...
Great representatives!!!!
It was nice