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Extra Space Storage
4285 N Thanksgiving Way, Lehi, UT 84043, United States
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Extra Space Storage
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De
Review №1

The company I work for has used Extra Space Storage for a long time. They are super friendly and helpful. Highly recommend.

Mi
Review №2

I had a wonderful experience with Extra Space Storage and Irene. She made the whole process quick and painless. Normally renting from anywhere takes soon long and daunting, but not Irene, she had me in and out of there and treated with the utmost respect and so nice and friendly on top of all that.AMAZING!! Thanks Irene!

Ky
Review №3

I originally booked a storage space online and was assigned a spot that wasn’t going to work for me (my boxes wouldn’t fit in the lift). Steve was quick to help me out and reassigned me to a much more convenient space. Thanks to the fantastic customer service, I plan on using this location for a long time. Thanks!

Ma
Review №4

So I usually don’t leave reviews. However, I was so impressed with extra space and how easy of a process it was to rent a space and drop off my belongings. They sent me a text right after I finished online with my unit number and the gate code. They then followed up with a phone call to make sure I know how to get in the gate and where the unit was located in the lot. They also provided a smart map link that allowed me to enter my unit number and see exactly where it was at. Really nice people.

Ce
Review №5

This is THE best storage unit I have ever used. They were very helpful in helping me find the right one we needed and the location was also very easy to find. The process over all was very smooth! I highly recommend Extra Space Storage in Lehi!

Me
Review №6

I set up two storage units and had the pleasure of working with Trent and Irene. They both were so personable and helpful and made the renting of a storage unit a pleasant experience.Thank you for being the BEST!!

De
Review №7

Irene was very friendly and helpful! I talked to, I think Trent the night before! He was also friendly and helpful. They answered all of my questions and showed me the size unit I was thinking about to make sure it was what I needed. Irene also made sure my gate code worked for me. Great experience!

Sc
Review №8

The person I talked to at Easy Space Storage, whose name was Irene, was so easy to talk to and really knew her business. She was very patient and understanding. I would definitely recommend Easy Space Storage for your storage needs. Irene made me laugh which made the time doing business really fly by! Thanks Irene!

Go
Review №9

The areas have been clean and well maintained. We have an in heated area that is in the hallways and it has been comfortable in all kinds of weather. We have never had a problem with either freezing or melting temperatures in the 4 years we have rented the space.

Kr
Review №10

Trent at ExtraSpace has been really easy to work with and communicate with about my concerns and needs regarding storage space. The storage space is large, clean and safe. The location is easy to get to and secure.

Ju
Review №11

They were great and really help get me set up and moved in quickly. As I was on a quick turn they helped ease my mind which allowed me to focus on other items. I will look to them for continued storage needs.

ju
Review №12

The staff there is wonderful....so helpful and easy!The units are clean and well maintained.Its one of the best for sure.

do
Review №13

Clean facilities and helpful staff, do wish there was a little more parking, overall great experience

Ca
Review №14

The staff was amazing to work with and they were very helpful with getting me the storage unit I needed.

Me
Review №15

I absolutely love this place. Trent made the process of renting a storage unit so easy! I highly recommend this place to anyone near Thanksgiving Point area. You cant beat them!

Se
Review №16

Extra Space and who I worked with was very helpful. I have used them for years with no issues. Thank you!

Je
Review №17

We had a great experience this past year at Extra Space! The unit was clean and easy to access, staff was always friendly and helpful, and the property was well maintained and safe. Highly recommend for anyone looking for a storage unit!

Ti
Review №18

I’m actually torn because I’ve liked renting here and the people are great! I’m beyond upset that my monthly rate jumped $31 without any notice!! I receive emails and text messages ALL the time for them, but this price increases was “mailed on a card” !!🤦‍♀️🤦‍♀️ The reason for the hefty price hike? “Because rent and housing prices are going up” 😳 but yet they still offer low prices to get people to move in?!? Needless to say I will not be renting a storage unit again any time soon

Ni
Review №19

Facility is very nice and in good working order. Relatively new equipment, clean spaces, and good storage options for both interior and outdoor garage spaces. Security seems great with multiple password gates before even reaching the locked storage area.This is all offset by the fact that the apparent inflation rate for storage facilities is extremely high. Extra space has nearly doubled my monthly payment requirement over the last five years there. Due to this, it is about to the point where it is simply cheaper to replace the seasonal equipment I store there (skis and tires) every year instead of storing them with Extra Space.

To
Review №20

The manager has been absolutely the best. Alway clean alway on it… Do not Hesitate to rent a unit there. The best I’ve ever dealt with.

Ro
Review №21

Great place to store that much needed junk, I mean treasures, I can’t part with! Extra Space Storage is easy to work with. Should ha e rented sooner.

Av
Review №22

Great facility and staff! The facility is always clean and well maintained. Trent is great, very helpful and friendly. I highly recommended this location even over others that are closer to where I live.

Sa
Review №23

Trent was so helpful with the whole booking process and it has been a breeze moving all of our stuff into storage. I highly recommend extra space storage!

Tr
Review №24

MULTIPLE MICE CAPTURED IN UNIT RUINING PROPERTY!While renting a unit here we had several items ruined by mice chewing on them and leaving excrement EVERYWHERE. The main guy was somewhat helpful but whoever was in the office July 24th 2021 was quite rude and abrasive and basically said it wasnt her problem.We suggested they let the other renters in G area know about the mouse problem as they got in through the gaps between units.Were working with the insurance that is included while renting but overall not impressed at all.

Se
Review №25

The storage place was really cool and convenient I was helping a friend move in and they were very knowledgeable in getting me access to the unit with her permission it was very fast and easy the manager he was nice.

Da
Review №26

Very easy to set up! Trent was super helpful when I had things that were too heavy for me to carry he was morning than willing to help. I highly recommend this location for storage.

Al
Review №27

They are really on top of things. I immediately got a call after purchasing my unit. Provide all the information I needed. Very helpful. Units are very nice.

Jo
Review №28

Excellent customer service, the people working there are friendly and very helpful. The facilities are great, all of our belongings were kept safe, clean, and dry. I have had bad experiences with other storage places, but this facility is awesome. I highly recommend it to anyone that needs to store their belongings.

De
Review №29

We have had multiple units over the past 3 years with business and personal storage needs and have always received the best service. The units are clean and accessible, the staff is friendly and helpful, and the location is so convenient. I absolutely recommend the Thanksgiving Point location.

Mi
Review №30

Dont rent storage space here until you read the lease contract completely. They advertise how to store wine in their temperature controlled units. I wanted to store dehydrated food in sealed metal containers. They advertise that you can store motorcycles in their containers. However, their contract says if you store food or any toxic substances (gasoline in motorcycle tanks) they can confiscate it without notice and dispose of it as they wish. It is a very onerous, one-sided contract, in general. I could not take a chance and rent from them. In my opinion, their advertising is very feel good type promotions but their lease contract reads like inmate prison regulations. This is false advertising in my opinion.

Ce
Review №31

Easy process with good deals. Clean quiet and I feel safe with my belongings being held at this location. 10/10 would recommend! My family members have also gotten storage spaces at this location as well :)

Ja
Review №32

Awesome customer service and very timely. Thank you.

Bi
Review №33

Signup/registration was simple and fast, the facilities are clean and secure, and the location was great for my needs. They have very competitive pricing and were very proactive in making sure I had the best experience I could with them. Will definitely use again when I need to!

Pa
Review №34

Super easy to setup and super helpful. They were friendly and professional. I highly recommend.

Mo
Review №35

Great service and a very clean facility. I feel safe story my items here and would recommend them.

Xa
Review №36

The staff here is awesome we have a business storage unit here and a personal storage unit couldn’t be happier

Ke
Review №37

Trent and Irene were extremely friendly and helpful in getting our business set up with storage after relocating from Seattle to Lehi into temporary office space. The hours are great, location can’t be beat.

Sh
Review №38

We are so so SO pleased with this place!!! Trent the manager is the most personable and great individual! It’s always a pleasure to come to our unit, which we come to often!! Irene is also a sweetheart! They watch after and take care of this place so we’ll! Every time I’m here they walk by to check in with me! We will always use extra space for storage!!

Jo
Review №39

Good place but they raised the rent about 30 percent out of nowhere. I wish they did something to lock in your price long term as it’s not easy to move stuff from one unit to another. I’m kinda just stuck paying more.

Gr
Review №40

Always clean and tidy. I get some packages shipped to them and they just place it in my unit for me. Pretty handy! Pricing seems really good and you can get a larger unit here for less

Pa
Review №41

Coral helped me out and she was fast efficient and really helpful.

Su
Review №42

Extra Space in Lehi has been easy to work with and out belongings have remained safe. We chose this location because the facility was clean and secure, and because the cost was lower than other comparable storage facilities. We have stored our extra belongings there for several years. My big complaint is that the cost has increased every year at an amount that seems quite significant. I am working very hard to clear space at my house so I can get my belongings out since I know the cost will continue to go up.

Vi
Review №43

Very courteous service; timely communication with billing, etc.

Ja
Review №44

I was always fairly indifferent to storage units, figuring that one was the same as another, but Trent at the Lehi location went above and beyond to help us. The house we were buying fell through at the last minute. He helped us find enough space to fit everything from our house. When it came time to move out of the units a few months later, he pro-actively canceled the auto-pays on the units, so they would not go through, and when I asked for a broom to clean up some of the remnants after we moved out; he told me not to worry about it, and he took care of it. Very impressed and would recommend to anyone.

Ne
Review №45

Extra space helped was very helpful for what I needed. Great service

Br
Review №46

Ive had a fine experience. I tried the option to do the full rental online, but it didnt work properly and a reservation was made instead, which required me to wait an extra day to move in. However, customer service was very helpful and I wasnt actually pressed for time, so it wasnt a terrible inconvenience.My unit, though it seems a bit smaller than what the rental stated, is a lot nicer than Ive used with Public Storage in the past and the hours fit more with my needs too.Overall a good experience with move in and with the unit, so far.

Em
Review №47

The manager was knowledgeable and friendly in helping me set up my reservation. Can’t wait to get things moved in!

Al
Review №48

I’ve always had a great experience with extra space. Super nice guy, friendly, very helpful.

Pa
Review №49

We were greeted by Trent today. He is very friendly and provides prompt service. He wore a mask which was great to see. He showed us our storage unit and offered to answer any of our questions. The facility is spotless and secure. We were able to fill out the forms with him on the phone. It was easy and convenient. He was clear and patient with me even though I was having a bad connection. If you need a storage unit, this place and Trent won’t disappoint!

Ho
Review №50

Trent was above and beyond amazing and patient. He went above and beyond to make sure that my needs were met first! He made sure everything went so smooth. He was even able to communicate via text message with me and talk me through everything on the phone. Smoothest storage rental transaction ive ever had, and I’ve done a lot of storage rentals. Would Highly highly recommend this place and this staff.

Je
Review №51

I’ve had nothing but good things from here. They’ve answered any and every question I’ve had. And they are easy to work with. I’ll be with them till I’m done with needing storage

No
Review №52

I have had such a good experience with Extra Space Storage . They have helped me when I lost my key to my unit . They have been very understanding when I was a little bit late . They are priced very affordable. I would recommend anyone to use this facility if you need a storage place . They are kind professional and understand . Sincerely Linda Klemm a very satisfied customer

Ch
Review №53

They are very friendly and helpful. The units are clean and well maintained. There climate controlled units are very nice. I would refer everyone there.

Je
Review №54

It was really easy to start my rental online. I picked out the size of the unit & paid online. Within a few seconds of making my payment, I received a text with my gate code & unit #. Just the other night I was dropping some things off to my unit. I ended up killing my car battery & had no choice but to leave my car there & come back in the morning. I was almost sure theyd have my car towed. I was very surprised at how sweet & understanding they were. She was so amazing. I would definitely recommend this company, especially the Lehi location. Thank you for being awesome! The best Ive been treated by any company EVER! LOVE YOU GUYS!Jen, Lehi

g
Review №55

Great service. Clean. Professional.

Ni
Review №56

Alway charge me the wrong amount, I don’t know what is going on. Super disorganized.

Kr
Review №57

We needed temporary storage following a move and service was excellent.

Al
Review №58

We had three storage units for 6 months here and had a great experience! Everything was hassle free, clean and easy to access. Not to mention the manager was very nice and always willing to help in anyway. Would recommend!

Br
Review №59

Very friendly and outgoing staff. I had 3 phone calls so far reaching out making sure my experience was going smoothly. Lock waiting in unit for me when I got there. Other storage units make you buy one. Nice and very convenient thanks!

Ch
Review №60

Great storage. Clean, organized, service is generally great. Security is all around all the units.Thier prices slowly increase if you keep your units for a long time. But just work with the staff to see if you can get the price back down. 5 stars if I didnt have to keep checking on my unit price increases.

Je
Review №61

My stuff feels safe here and this place is clean and secure, definitely no riff raff happening here. Been storing stuff here for over a year and Im glad to be a tenant of their storage rental service.

Ro
Review №62

Spoke with Irene at Extra Space Storage and she was extremely helpful and a fun person with whom to have a conversation!

as
Review №63

I was looking for a storage unit and extra space was able to help me out. They sent me the agreement via email and went through it all over the phone with me and it was quick and easy and it was so nice I didn’t have to make the trip to their office to do it. The storage unit is really nice and the manager was so kind and easy to work with. I’m glad I chose to store with extra storage.

Lo
Review №64

Easy process They were quick to return my call and help me pick out the best space for my needs.

St
Review №65

Really great service!! Awesome place!

Za
Review №66

Great staff, friendly and helpful. The units and building are kept clean and secure. They were definitely more affordable than other units I’ve rented and definitely recommend you use Extra Space.

Ro
Review №67

Renting a storage unit was easy and painless, even though it was a rainy day, moving was easy and fast!

jo
Review №68

Awesome staff n clean units. Just off freeway so easy access

Ma
Review №69

Trent the store manager is super friendly. This is my first time renting out a storage unit ever. He made is easy, quick and fun! This is will be my go to location when it comes to renting out a storage unit. Thank you, Trent! Appreciate all you do!

Gi
Review №70

Amazing customer service!

Ni
Review №71

Fast and friendly. Price is good too.

Jo
Review №72

Best storage and employees Ive dealt with. Very professional.

Co
Review №73

Great facility and location. Storage unit was clean and accessible and I never had a problem accessing my stuff. They were helpful and flexible and Trent was very friendly. Will use them again if I ever need a storage unit in the area again!

Al
Review №74

Friendly, quick, easy to work with and very responsive and helpful with any needs or questions.

Ma
Review №75

Contracts were all signed over the phone. Super easy and fast. Irene was extremely helpful and very friendly. Highly recommend.Closing out the account was simple with 1 quick phone call. Would absolutely use again

Ri
Review №76

Great staff and always very clean!

Ni
Review №77

Renting here was a dream. Trent took such good care of me, and was a breeze to work with. Definitely a top choice establishment!

Je
Review №78

Very professional and transparent. Always quick to respond to questions and looking out for the best interest of the customer.

S
Review №79

Great experience at this location. Trent really makes things much easier...

M
Review №80

Staff is super nice and friendly and as a single mom I especially appreciate the payment reminders each month! :)

Jo
Review №81

At Extra Space Storage Trent was great to deal with and very knowledgeable

Da
Review №82

Excellent place to store. They watch out for you. We are moving out of State so we cancelled the unit. The process was easy. Thanks Extra Storage Space.

Re
Review №83

This place has been great to work with. It’s safe, secure and the management been really helpful.

Sh
Review №84

I was looking for an affordable storage unit and I was able to complete the application, set-up, and payment all within 20 minutes. I’ve got my code and everything ready to start moving stuff in! Very happy with the service.

Ya
Review №85

Was one of the easiest and pleasant process ever! Cleanliness is high on my priority list and the facility is immaculately clean! The manager was very informative, thorough, professional yet very friendly. I highly recommend this location!

Hi
Review №86

We had no problem getting the unit! Prices are fair and they have great customer service! We were able to do everything over the phone which made it so easy! Thanks Irene!

J
Review №87

Store employee was so nice and helpful! Trent I do believe was his name and I felt like he actually cared! Hence this review, He let me know all the details and repeatedly said the words just call me if you have any problems or need a couple extra days and he would work with me. First time I felt good about renting a storage unit, usually folks are kind of mean. Thank again Jason S!

Ny
Review №88

This was such a fast and easy process. I was able to do everything over the phone, which is so important to me in these uncertain times. the space was clean and easy to find. I’d highly recommend this facility.

DD
Review №89

Very professional. Very easy to sign up online. Very affordable!Almost as soon as I signed up I got a call saying my unit was ready.

Hu
Review №90

Great service, very clean.

Sa
Review №91

Very responsive. very clean. free lock was a surprising bonus. loved that they called me to let me know all of the details and what to expect before arriving, this helped for a trouble free experience while there.

Ma
Review №92

Great facility, very clean, easy access. Extremely helpful manager who called me the day I started my rent to make sure I had everything I needed. Great place.

Sa
Review №93

Amazing experience and the customer service was amazing. The manager and staff are super friendly and always ready to help

Li
Review №94

Easy rates and easy access. They keep the units clean and clear for access.

GU
Review №95

I RECEIVE AN SPECIAL ATTENTION AND HELP TO RENT MY SPACE, I ALSO WILL PAY LESS FOR A A PLACE IN A WONDERFUL BUILDING

ja
Review №96

Convenient, clean, easy access storage facility. Trent was extremely helpful, patient, courteous, and clear in guiding us through the booking process to acquire the best unit for our needs. We highly recommend this facility.

Ry
Review №97

Best storage unit in town. The manager Irene is super friendly and helpful!

Sp
Review №98

Very easy to rent and set up online. The manager is very helpful and friendly. Very nice facility.

Ma
Review №99

Easy to setup thanks to Trent. Due to COVID they have to do everything online and Trent takes the time to walk you through everything. Location is well maintained and secure. I would use again. Trent is the best!

Be
Review №100

Irene was amazing to work with! The prices are amazing and she treated us so fairly. We are so happy to be here and know our stuff is safe and secure! Amazing facility! Clean and Irene is so friendly!

Information
38 Photos
100 Comments
4.8 Rating
  • Address:4285 N Thanksgiving Way, Lehi, UT 84043, United States
  • Site:https://extraspace.com/storage/facilities/us/utah/lehi/1000000376/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjExOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 801-766-3332
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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