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Capital Pawn - Lehigh
1300 Homestead Rd N, Lehigh Acres, FL 33936, United States
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Capital Pawn - Lehigh
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ju
Review №1

Great customer service especially Victor B! Very friendly and knowledgeable about the different items I was asking about. I appreciate the level of customer service he provided!

Lo
Review №2

Would Not recommend...if you are in a situation where you have to pawn something, go somewhere else. When you pawn they offer to give you text or emails to remind you of your due date, but they Dont! When I went to get my stuff, they charged me extra because it was due yesterday... When I said I never got a text or email, they said Well thats corporate. Then Why offer something youre Not going to do! Just a way to charge you More money when you are already having a tough time.

Ma
Review №3

I typically don’t think to leave reviews but I had to because Marcus’ level of friendliness is a rare thing. They also have some great stuff and the shop is very clean and organized. Would highly recommend!

Je
Review №4

Jorge M. was great! Excellent customer service. He answered all my questions. Helped me with the item I was looking for. I highly recommend this place to everyone.

Ma
Review №5

Always very helpful. Great deals and customer service. Victor was very knowledgeable and professional 5 🌟

Ja
Review №6

Victor B. is the best! My experience at Capital Pawn was made seamless thanks to his knowledge and experience! Thanks Vic see ya soon!

Ev
Review №7

Great selection of games, guns n jewelry. Eric was very helpful on our visit yesterday. He had good knowledge and experience on each item. He had patience and helped my Son w/ his games. Will be back soon!

Ax
Review №8

Victor made my experience super easy. Knew a ton about the game consoles i was looking at, and helped me get the right tv for it. Great customer service!

As
Review №9

So many great things to say about the Lehigh Capital Pawn that I don’t even know where to start! My husband is a firearms collector and we usually frequent the Golden Gate City location since it is closer to our house. We have bought 2 shotguns from them since Christmas but their inventory is currently minimal so we decided to drive 45 minutes from our house to see what Lehigh had to offer. Best decision ever!!! They have tons of beautiful firearms to choose from! The staff is hands down the most friendly and helpful we have encountered at any pawn shop! We ended up putting two guns in layaway instead of the one we had planned on. Mario and Marcus have made us customers for life. Their help was certainly appreciated! Definitely worth the trip out of town!

Am
Review №10

I was greeted promptly as i came in, which was nice. Victor helped me through my visit. He was very knowledgable about computers and i was able to get exactly what i needed. Ill be coming back :)

Ge
Review №11

Friendly staff, especially Victor for helping me out. Definitely will go again.

Er
Review №12

Awsome store had questions about an oculus quest I wasnt sure about and an associate Victor was more then helpful lots of knowledge on the electronics in the store very pleased will be back again!!!

Ka
Review №13

Victor helped me during visit and was super knowledgeable about computers. Great customer service!

PR
Review №14

Great experience with one of the workers named Eric, this guy is truly an amazing employe. Helped me out in a very understandable way, helped me find what I needed in less than 2 minutes! No stalling straight forward to it. Very nice and respectful, I highly recommend this store for your choice.

Rh
Review №15

Its a nice place they always have cool stuff, its not only guns and jewelry which is refreshing. Plus theres this new emo guy working there and hes pretty cute :3

Ar
Review №16

Great place to go for firearms. Got the gun i needed and ammo for great prices.

Ma
Review №17

They are very professional and courteousEvery time I go in there they always have a smile in their face they are eager to help you...my husband has bought a few things from them and me too and so far we have no complaints..

Wo
Review №18

Cool little pawn store with helpful staff. Was assisted by Victor and had a pleasant time!

An
Review №19

Great customer service Jorge help me out to find everything I needed and more thanks guys it was awesome

Jo
Review №20

I came in there on Monday with an old school saga gaming console. Didnt pawn it but recieved ALOT cool info from this guy named Victor. SUPER knowledgeable and has an awesome personality!

Ne
Review №21

Victor helped me out as soon as I walked in the store. I was loaning out a laptop and he was very knowledgeable on the subject and friendly as well. 10/10

De
Review №22

This place is a joke!! My husband went in with some beats headphones that cost $299, they offered him $15… he went in with a Michael Kors watch that cost $200 they offered him $10… A $300 switch lite, they offered $50… are these people insane?!? It’s a JOKE!

Ed
Review №23

Victor (hope I got that right) was very helpful in helping me learn a few things on where to look to buy used games. Thanks so much.

El
Review №24

Friendly staff,very helpful. Definitely recommend!

He
Review №25

Very good service and fair price for items i sold them, would highly recommend, Victor was very knowledgeable!

Ev
Review №26

Victor helped make the process seamless! Overall great customer service.

Mo
Review №27

Had a Great experience Took out my loans and everyone was smiling in a great environment awesome capital pawn

Ma
Review №28

I don’t know what these others people saying but they are awesome I always find what I need and and I get more best in Lehigh

Di
Review №29

VITORY WAS AN AWESOME GUY HELPED ME OUT ALOT AND TOOK HIS TIME WITH METhank You Victory

Ma
Review №30

Best pawn shop you will ever go to! If you haven’t been there, go check them out. Guns and ammo section is amazing.

ma
Review №31

Victor was a great help. Helped me find what I needed.

Am
Review №32

Best pawn shop by far !!! Marcus helped me find exactly what I was looking for and more. I will definitely be coming back.

Ju
Review №33

Always ready to help! Inventory is always up to date. Recommend an i will be back!

Xa
Review №34

This pawn shop was great. The customer service I received from Mike was exceptional. I love the fact that he could speak Creole with my mother and he found exactly what I needed. I would definitely come back to work with him again.

Du
Review №35

I purchased a new game system and Maddison was very nice and helpful 👍

Aj
Review №36

I went there to check out some fire arms and jewelry has a very good variety and a very good customer service they really know.how to talk and make you feel welcome especially that one young man Eric hes very kind and funny I feel like hes one of the best encounters I ever had with any of the employees at capital pawn

Pa
Review №37

Victor B was great, very knowledgeable in games and computers and very pleasant to talk to

Ro
Review №38

Mario, make my experience so easy, geat people there

Je
Review №39

I went into the store the other day to look for some tools. When I walked in a nice lady by the name of Patricia was there to greet me and asked me if I needed any help . She helped me with everything that I needed and had great personality It was a great experience because of her capital pawn of Lehigh is my favorite pawn shop. I will recommend capital pawn of Lehigh to all my friends and family 👪

Je
Review №40

I had a great experience at this particular pawn shop and everyone was very helpful and professional. I will definitely continue to do business here.

Bi
Review №41

What a great gun selection they have and very good prices! I will definitely be coming back and doing business here.

Ma
Review №42

Came in and got exactly what I wanted by this guy name Victor. Super handsome guy and great with sales!!! 😘

DI
Review №43

I’m so happy with the experience at this shop . I will be going every week to purchase ammo Strictly from here . They were very patient and polite. Much respect from the employees.

Ad
Review №44

I’ve dealt with multiple pawn shops before but this was by far the best. I came in and Mike helped me politely and I was able to get a fair deal. I’ll definitely come back again

Ke
Review №45

The costumer service was excellent Marcus the manager help me out I’m very impressed I would highly recommend capital pawn Lehigh acres

Es
Review №46

Víctor was very helpful! Great customer service!

Hi
Review №47

Madison, Ray, and Patrica were all such great help. They all attended me perfectly and help me with all my concerns.

Ro
Review №48

Had a great experience. Everyone working there is very friendly and helpful.

Or
Review №49

Victor B really knows his stuff!

Ne
Review №50

It was an amazing experience at Capital Pawn. I can in with questions on an item and a staff member by the name of Mike made sure that I was taken care of and satisfied. The customer service here is second to none!

Da
Review №51

At the capital pawn of Lehigh acres all of the employees were very helpful and caring. I was greeted as soon as I walked in the door and they made me feel very welcomed. They had just what I needed as well. Great costumer service!!

da
Review №52

Hands down the best pawn shop I’ve ever been to. The customer service is great and Mike was especially helpful with any questions I had. They have a great selection of items, ill definitely be coming back.

an
Review №53

Everything you need for outside yard work

Wh
Review №54

Went to trade in a few things and got lots of great information on the most effective way to junk a car. Very thankfull to the capital pawn staff.

Ar
Review №55

EXCELLENT Customer Service! I encountered my time there with Manny and he was an extremely cool guy. Everyone there made me feel welcomed and comfortable. Thank you!

Ty
Review №56

Great guys here knowledge and friendly, buy your guns and ammo here you can’t beat layaway on a fire arm good selection of tools too.

Yu
Review №57

Good prices. Patricia is always very nace.

Da
Review №58

Great customer service! Mario has great firearm knowledge and was very helpful in helping me find the perfect gun! Definitely will be recommending this location to any friends/family!

le
Review №59

Great place with awesome prices and customer service 👏

El
Review №60

Awesome staff! And great prices

Ch
Review №61

Great customer service, employee Eric was very nice and helpful.

Ra
Review №62

Had the Best experience definitely coming back

An
Review №63

I love this place!! Great customer service. Patricia is always very nice.

Ri
Review №64

Honestly a wonderful and kind experience. Having walking around all day looking for something to cheer me up, they’re great prices and customer service wowed me. I couldn’t actually believe it was a pawn shop. More like a cool Walmart 😂. Each Employee was helpful and gave their utmost honest opinion on every item i asked (and i asked a lot). For those in the area, i highly recommend this glorious Pawn Shop.

El
Review №65

Great video game selection and better prices than GameStop

jo
Review №66

Nice service! Thanks Victor!

We
Review №67

Friendly employees great service

Mi
Review №68

Great storeVery friendly and professional.

Ke
Review №69

Victor was very nice and helpful

Ja
Review №70

Best place in Lehigh for video games and the staff was s very knowledgeable

Co
Review №71

So far I have only been in twice but I can say both times the staff was extremely helpful and on point. I came in a little before they opened and they were able to tell me they had what I needed in stock. So I could come back and pick it up. When I walked in they already knew who I was and were ready to check me out quickly. They answered any questions I had and informed me on something’s I didn’t know. I highly recommend this store. I searched all over and they were the only place that had the ammo I needed in stock.

I
Review №72

Great customer service and very helpful staff.

Pe
Review №73

Victor helped me with my video game needs!

Rh
Review №74

Great store love the energy of the employees! All so helpful.

Bi
Review №75

Great deals, and costumer service

Ji
Review №76

Ive been there several times and I have noticed that they can become extremely busy very quickly, but Ive never experienced a situation where Ive felt ignored. Yes, Ive had to wait, but Ive always been acknowledged. Otherwise, Ive watched staff welcome everyone as they enter the store. Ive had conversations with the owner on down and everyone has been helpful and attentive. With respect to gun safety, Ive worked with a number of staff and not encountered that personally or witnessed it. (Thank goodness.)

Ro
Review №77

Great experience, see Mario if you want any questions answered about guns !

Ar
Review №78

Awesome place to buy jewelry guns, ammo. Best price in town Marcus, Many and the rest of the crew are all very helpful and treat you like family! Kudos to all the staff!

Fr
Review №79

Extremely friendly staff that are always willing to help!

Ri
Review №80

Eric 5 star

Jo
Review №81

Working with Marcus Bernknopf was really easy and made me a great offer. Will be back to do more business again!

Sa
Review №82

The people here are awesome. Very helpful and knowledgeable. Will definitely recommend.

1s
Review №83

Love this place! Marcus is really knowledgeableabout the products and super friendly.Wouldn’t go anywhere else.

mi
Review №84

Was in the shop looking and a lady who works there grabbed a pistol and walked to other side of store with it and had the firearm pointed right at me as she walked by. Obviously the store owner doesnt require firearms safety for employees or teach it to his employees himself. I highly recommend it. I was rhwre at 1220 to 1240 today if youd like to look at video footage of your employees firearm handling.

Mi
Review №85

Madison was very helpful

Pa
Review №86

They always help us out when we need them!

Id
Review №87

VERY HELPFUL STAFF.

Qu
Review №88

Great people and good selection of items. Will recommend.

ki
Review №89

A lot of tools and stereo equipment. I’d guess 6 staff members. I spent about 15 min looking at tools and found what I was looking for. Went to the register with my debit card in hand and visible. Waited 10-12 min. And was never acknowledged, very rude. I’d suggest if your white, you should probably consider bringing a Hispanic friend and you will be acknowledged and served. I proceeded to go to pawn shop up the street and was greeted when I walked in and found what I needed.

Ja
Review №90

Great experience! Marcus was super helpful and answered all my questions. Definitely will go back!

Ca
Review №91

Always friendly and fair

Je
Review №92

My name is Jesse and I love this place! Everyone there makes you feel like your part of the family. I personally buy a lot of things there on the regular and def recommend capital pawn to everyone if you want great service and quality items for less !! this is the place to go . Ask for Brie she is Da BOMB!!

Ra
Review №93

Mario did an excellent job helping me shop around

Al
Review №94

Mario is nice !

Er
Review №95

Best pawn shop!

Jo
Review №96

Down to earth people. Nice Store.

Pr
Review №97

Jorge was awesome help

Ro
Review №98

Manny was great to deal with, thanks

Si
Review №99

We went in there really just to shop around, because we enjoy going to the pawnshops all across the country. Madison did a great job on showing us around and providing really great customer service. She treated us so well it was almost like being taken care of by family thank you so much for having such an awesome team member.

Se
Review №100

The staff up there is WORLD CLASS and can help you with WHATEVER you need. Best pawn shop BY FAR in the area!!

Information
57 Photos
100 Comments
4.8 Rating
  • Address:1300 Homestead Rd N, Lehigh Acres, FL 33936, United States
  • Site:https://capitalpawn.com/
  • Phone:+1 239-303-1680
Categories
  • Pawn shop
  • Coin dealer
  • Diamond dealer
  • Electronics store
  • Gold dealer
  • Gun shop
  • Jewelry repair service
  • Jewelry store
  • Loan agency
  • Tool store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
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