I called the sales Department Spoke with a salesman named Justin. Told him I wanted purchase a new machine 270T. Was told they have a brand known with 4.5 hours on it. I am homesick the sales man Justin told me he would go check out the machine which he did got back to me perfect condition so we made a deal and I purchased that I sent a truck to go pick it up the salesman he followed the truck driver back to my house and Naples FL All on videotape when they unloaded the machine the door did not open from the inside the home machine with scratch all over it 14.8 hours on it the track was ripped open The door had a big scratch in it which led right to the rubber molding around the door and rip that open also all on video I was shipping this machine to New Hampshire where I live. Salesman Justin talk to the owner which I have on text message and voice recording they would replace all the damage parts they would drop them off at my house I could take the parts up North with me The truck came and took the machine up North once the deal was funded. Would not take my calls anymore was called by the service department which was arguing with me telling me theyre not fixing anything Service manager hung up on me ! And if I wanted to bring it to them they would inspect it & Warrant The damage items . They knew the machine was already On the way to New Hampshire. I have text messages and recordings saying everything is covered the owner has approved.Now Im stuck with a damaged machine and they dont even take my calls worst company in the world I & calling corporate the Better Business Bureau and getting my lawyer involved stay away Badd badd company 😒 Stay far away! Also I have a picture of it advertised online for 0% down & $875 Per month! They did all the paperwork. I get called by the finance company four days later after delivery. My payment is $1049.00 Per month. I am a resident of New Hampshire it is a non-tax state! False advertisement. Don’t go near that place you’ll get ripped off just like what happened to me.
Quality equipment, great prices, insightful and helpful staff! Highly recommend.
TERRIBLE SERVICE. MY MACHINE WAS DROPPED OFF FOIR TIMES AND STILL CANNOT FIND ISSUE. POOR CUSTOMER.SERVICE. PHONE CALLS ARE NEVER RETURNED. I DO NOT RECOMMEND THIS PLACE.
Called location looking for parts for my 2011 520-50 new parts guy Ernie was great to deal with. Sent me all the information I needed
Poor service. I called for some info and in return got a jerk that is obviously not happy.