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The Home Depot
7530 Broadway, Lemon Grove, CA 91945, United States
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The Home Depot
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Da
Review №1

Outstanding. Highly recommend getting the Home Depot App. No need to ask anyone where stuff is. The app is easy to use and you can find your parts easily on your own. Also good to build your shopping list before your get to the store.

El
Review №2

Home depot always gonna be epic and have everything you could ever need for almost any projects. Had to buy wall hangers for my wall art

Ge
Review №3

Staff is very nice and helpful at this location, we asked for help from four different employees and the cashier was extremely friendly.

Ch
Review №4

Its a Home Depot... always a good experience.. this one has very courteous and friendly staff .

Mi
Review №5

The Home Depot in Lemon Grove has a wonderful machine close to the front of the store. Its a DIY One Minute Key Machine. Its so easy to use, it literally took one minute, okay maybe slightly longer, but certainly better than waiting for whoever knows how to make keys to get back from their break or whatever took them away from the key machine. The price is $2.98 for one key. It guides you through the steps and makes sure you dont forget your key. New and improved technology is wonderful.

La
Review №6

The store is slowly getting it inventory up. Electrical products were close to out of stock. I own a pool service and repair company. We were just sightseeing this trip. Staff was very helpful. We were in the Appliance section. By the way we went close to 6pm and those who were shopping at that time.... were very few. Nice Ta!

Pa
Review №7

Ive been coming here for years. Great employees,very knowledgeable and friendly. Usually pretty fast service. Lots of parking including plenty handicap spots. Great selections for all your house improvement needs. Very competitive prices. Great gardening section with plenty of ready to plant vegetables, flowers, trees and succulents.super paint and lumber section. Check it out.

De
Review №8

Great variety of building materials, cleaning supplies, plants, etc. Good pricing and helpful staff. Bonus if youre military with a discount!😊👍

Ev
Review №9

Extremely fast moving line to gain entry into the lemon grove store. Kind, courteous and friendly associates eager to assist at every turn. The guy in the paint dept went out of his way to assist me in hardware. I was extremely surprised and satisfied.

Kr
Review №10

Thank you for all the help. The cashier called for 2 employees and little by little 4 more walked up to help their peers. Great team work guys.

Jo
Review №11

Nice place, for items, for projects on hand, but not for disabled persons, to shop for there projects on hand, who are. JY independent and able. Example wheelchair person an able

Re
Review №12

My favorite. Lemon Grove. Find every thing I need to built and repair things for the house.

Ju
Review №13

I go to HD often. On this particular trip, I dont know why, but the help and attention I received made me feel so special! Im not being silly or kidding. I think the name of the person who helped me was Gabby. I actually wanted to ask her why, but my heart became so full all I could do was say thank you.

Ro
Review №14

Good prices and too many options to choose!

Ke
Review №15

The app makes it super easy to find things in the aisles and give a good indication of the amount in stock. I usually figure out the locations of items before going to make the trip faster.

Ti
Review №16

Rented a truck for a quick move of furniture...Staff was great and fast. Had to show ID and proof of insurance. Real simple and fast. I will use them again for sure.

Pr
Review №17

This store is always busy, and carries a solid inventory all the time. Well organized and staff are very helpful all the time. They are experienced in their specialties.

Sh
Review №18

Was in the store today and treated rudely and disrespectful by an employee name of Erika. It was a duplicate purchase of one made in June. I mentioned she could look up the product sku on my pro account last order. Not even acknowledging that I spoke, she went looking for the code at another register, and then another employee offered her his phone he had looked up a code. It ended up being the wrong one, when it was totalled it was a much higher price than I had paid. Again, I mentioned that I had previously purchased the same item on my pro account and to please look it up. She attempted but seemed like she couldnt be bothered with it and went to talk to another person to talk about the item number. A third time I mentioned that I had a previous order and another employee heard and found the order. Erika blew it off and then told a newer employee what to do to complete the order. It still came out higher than previously paid, and I mentioned the military discount we had that was applied the last time. Again I had to mention the previous order and to please give me the same price. She said that wasnt happening because she couldnt get the military discount entered. Finally the multiple employees were able to enter a discount, but it wasnt what I received in the past. I finally asked to speak to the store manage who looked like he was over worked and exhausted. He said he couldnt give me the same discount given last time because they had made a mistake. I need this product and had budgeted the past amount so this was a surprise to end up paying an additional $60. I use to work for Home Depot and would never had been allowed to behave like that employee. Her disregard for anything I said and lack of customer service has caused me to drive an additional 20 miles to a Lowes to shop.

T
Review №19

**EDIT: additionally, the employee who called me to process my return hung up on me.*the worst Home Depot. Purchased two items and they SOLD THEM to SOMEONE ELSE before my contractor even got there. The customer service desk was completely unhelpful and inept. Just go to Fairmount instead. This store is a joke**See Shellys review below--- this is indicative of the employee behavior at this store.

Ti
Review №20

Doing returns… we decided to walk around and discovered the 2nd floor ‘Back Stage’ it’s all clearance!! Mark downs up to 80% on 4 pairs of shorts all designer labels! Not sure whether I should let this secret out …. ?! Checkout 2nd floor Back Stage Macys Clearance!

Ti
Review №21

Lemon Grove Home Depot. I love my new Refrigerator and 5 cubic feet chest freezer. Great Customer Service.

RJ
Review №22

Home Depot is... well, Home Depot. Usually, they have at least one or two choices of most things and the staff knowledge is usually hit or miss, but this particular visit to the Lemon Grove location I have to give mega props to Shay, who after hearing her depth of knowledge helping another customer (which was not an easy or common situation, that she nailed it spot on after walking the guy thru with the proper questions to decipher what he was trying to explain), she was able to help me come up with two possible tweaks to properly solve my own not-so-common plumbing issue. She knew the store, the products, theyre location and had the type of knowledge that really only comes from experience. In any case, she was knowledgeable, friendly and extremely helpful (saved me a decent amount of coin, too!). Never underestimate the expertise of a lady in such cases guys, she knew more than most guys I know who practice the trade!

ex
Review №23

I went to the roofing section. I was there for 20min. I looked up and down the adjoining lane. NO HELP!!! The nice man in plumbing tried to help. Now I have to make another trip 🙄

Ha
Review №24

I used to think they had everything, after these past 3 days, I see they are limited in their variety of a lot of things. That really surprised me. I used to really depend on them for anything related to hardware. Lowes seems to stock more than Home Depot now! Oh well...

Bi
Review №25

My buddy wanted something they didnt have. Saved him $. Good thing. It was frivolous

Jo
Review №26

Great place to pick up home repair parts and equipment

Ni
Review №27

The closing manager, Will, and the other staff on shift bent over backwards to help me in my time of need. The store had been closed for over a half hour when I came by, and they reopened a register just to make sure I got my equipment back in time. Tools also worked perfectly, could not recommend a better rental service.

Jo
Review №28

My home Home Depot has What it should have and runs smoothly as it should run......... No wow factors tho.

Je
Review №29

Very messy! So much stuff displayed on front ailes, near cashiers areas, theres also people in lined. Its hard to go through n not safe especially for handicap people.

Pa
Review №30

The staff was helpful and spent a lot of time finding what I needed

Ai
Review №31

Friendly service, good products, we buy everything for home improvements here

Jo
Review №32

Been going here for years. Helpful staff. Only problem is they are out of stock on items too often.

Ja
Review №33

Jenaya and Cameron in the garden section deserve employee of the year or something special. They went so above and beyond trying to help me find a resolution to a bug problem. I brought the bugs in a bag and they tried their best to help me identify them. They were so understanding and asked thoughtful questions trying to help find a solution. They gave me a recommendation for a spray so hopefully it works! 10/10 customer service. I came in stressed and angry and their efforts helped me feel more relaxed and in control of the situation. Thank you Jenaya and Cameron for the amazing customer service.

Jo
Review №34

I rate this way because to get service at the pro desk is so hard I dont understand how HD thinks that wasting Pros time is good for business everytime we stand in line and no one is helping we are waisting time doing nothing while associates are talking to each other.

Gr
Review №35

Well what can i say, the last few special orders ive made have been very frustrating! They dont communicate with the customer, they dont take accountability for their mistakes and give you the runaround. The only reason im giving 2 stars is because the only people that were helpful where they guys working outside, helping me load my order. A huge thank you to them! But to be honest the home depot is getting worse.

Os
Review №36

A young associate named Nick gave the worst customer service Ive ever encountered. He has s fresh mouth, very condescending and his overall attitude was poor at best. Also, he had trouble keeping his mask up and he didnt seem to care. I asked for a manager and conveniently he or she because no one knew who was in a meeting.

Ju
Review №37

They are fairly well stocked. Found all I was looking for and more. Given assistance to get merchandise to my car. Was parked all the way at street. Very pleSed.

ro
Review №38

Excellent service and give me for a damage box thank you

Mi
Review №39

Well what can I say? Home Depot is Home Depot where ever you go it doesnt change much from store to store. Always great service and they always try to help you so i give them an A for effort alone. This Home Depot is my home store. Ive been coming here since they put it here! I love it! One of my favorite stores of all time!

Ry
Review №40

Everything you expect from your local Home Depot with good customer service, especially Antonio. Hes helped me multiple times, even with smaller things like finding a flatbed cart.

Se
Review №41

Costumer service very bad, I have to wait for 30 minutes to be help,I ask couple of home depot workers and told me to wait for 5 minutes,and nothing until Cristina got to my rescue and help me and lesa that 5 minutes,home depot thanks Cristina another way I will give you a 0 review.Thanks Cristina you are the best,im enjoyng now my makita nailer.By the way have Cristina to help the other workers on a Costumer service training,because they need it very badly.Thank you Cristina...

Da
Review №42

VeryExtreamly busy storeBut lots of good employeesJust found one who needsTo go home. And not comeBack.Shortage of carts. They needTo police the carts. I saw oneGuy trying to sell his cart toAnother customer...Thats messed up...

Pe
Review №43

Kevin!! Good customer service!!meet and beat home depot price from dixieline....

A
Review №44

Its a place where people can find a lot of things for DIY or professional home repair or remodeling at competitive affordable prices.

Ag
Review №45

Good location. This location is super business. Parking lot was full. Plan accordingly. Saturdays seems to be the busiest day.

Jo
Review №46

Very good over all, just couldnt find what I was looking for a specific mandrel for a Dremel tool

Ra
Review №47

Its a home Depot. They are all pretty much the same which is a good thing.

Da
Review №48

Other than their prices going up quite a bit on certain items, like for instance the small bucket of 3 pool tablets from $22.99 to $34.99, I was Surprisingly pleased with their service.

Ch
Review №49

This is my local DIY shop. Compared to the few other Home Depots I have been to, the service here is exceptional.

La
Review №50

I went to home Depot yesterday and two of the employees are really helpful answered every question and was happy to help one of the name is Angelique Vargas and the other one name is violet 😁

Ke
Review №51

I like this Home Depot because he don’t change where stuff is all the time and there is more staff than other Home Depot‘s.

Ra
Review №52

Great customer service 93% of the time they have the items in stock

De
Review №53

Paint department was great. Very helpful ladies working there. Countertops dept sucked. I was completely ignored.

Ti
Review №54

Same as all the other home depots. Highly recommend it

Sh
Review №55

In and out. No problems at all

wa
Review №56

Oh my goodness, what a deplorable place. very dirty, unkempt, and cIuttered. There were absolutely NO employees available to help or answer questions, and everything on the shelves was covered in a nice layer of dust. There were pallets of goods crammed in the aisles, so much so that it was impossible to safely navigate my way through. Way to go, Home Dumpo, way to go.

Da
Review №57

This trip was to pickup lumber and screws for my daughters IKEA cabinet, but my House is full of appliances bought from Home Depot. Salesman and delivery crews cant be beat!

Ro
Review №58

Employees know their sections so they can take you quickly to what you seek. Always a good choice especially if you need some help.

An
Review №59

It was great. A very satisfied customer here. Im going back tomorrow.

Or
Review №60

Quick grab, pay, and go.

si
Review №61

Its always great to work with the Pro staff who make the process easier on all our renovations!

Da
Review №62

The Plumbing Department associate impressed me with his customer service, and knowledge in Plumbing. Cooper, I believe his name is. Hell make your Plumbing Projects feel like walk in the park.

An
Review №63

Home depot here is always stocked and have way more items here to purchase and or look at. I think because of its location, and nobody really drives out here but either way its very nicely stocked 👌

ma
Review №64

A employee named Juan Caro was really helpful never had a great customer service like I did today. He deserves 5 stars 🌟

Ph
Review №65

Its the last room to be painted. Yeah. Stopped by to pick up two gallons of paint and I was the only customer in the paint line. I was in and out in a flash. What a lucky Tuesday this has been. Hooray Home Depot.

Ma
Review №66

Pickle jar! Dont go if you wanna pick up chicks.

Li
Review №67

Always great for DIY home repairs. Great ideas for a new look!!

Da
Review №68

Home Depot, again, did not disappoint. I needed a man-made (see artificial) X-mas tree, some lights, and lo and behold, they had the perfect tree for me. My daughters were sad I had not gotten a tree, so just a week and a half before Christmas I went to HD hoping they would still have Something. The pickings were sparse, but Exactly what I was looking for was still available. So daddy happy because daughters now happy.

Lu
Review №69

I love this Home Depot its my favorite very fast and reliable customer service

Ru
Review №70

Very very helpful older man in the lumber I dont know his name but I know that he was there this morning older men I appreciate all your help thank you very much like always Home Depots number one for all you need

Mi
Review №71

The Behr representative is great.

Gr
Review №72

Only used the gardening section. Not too crowded at 6:30, but very crowded around noon when we returned for more material. Price and selection was very good.

Ke
Review №73

Actually had a great experience. Just asked a random associate walking by a question and he turned out to be very knowledgeable about what I needed and was a great help

Ki
Review №74

Great materials. Great prices. Amazing customer service!!!

Mi
Review №75

I found exactly what I needed for a home improvement project. The people helped me find the right material and cut to fit me needs.

al
Review №76

Good place to buy construction stuff!!!

Li
Review №77

Prompt and courteous service at return counter, no hassle.

Ka
Review №78

The employees were super helpful and assisted me with my return without any hassle. Thanks again!

Ar
Review №79

Best thing about 2020 is that they opened these HUGE new stores where you can buy EVERYTHING you need for home and garden! Why did it take so long to put all this under 1 roof? BRILLIANT!

Ke
Review №80

It was hard to find the cheap fertilizer. Couldnt get any staff to show me where it was - few probably knew the inventory. Typical $HD

Sh
Review №81

Whats to say, its Home Depot, ya gotta love em!

Ed
Review №82

I love Home Depot there is no way youll go there and get out without buying anything unless you dont have cash or credit I mean empty pocket.Service help available if you call anyone he will definitely come and help you. The parts you need to buy not too high not too low very reasonable.. for me its an awesome place.

CR
Review №83

Had one of the items I needed but out of the other

Je
Review №84

Employees are always helpful. Checkout was amazingly fast. They always have what I need in stock m

Ch
Review №85

Please dont look for me in this store. Just let me get lost and stay lost until my legs and back give out. They keep their shelves stocked. They are willing to help you when you ask. They have almost everything. Oh yeah, they also honor their word when an item is mispriced. The cashier kept apologizing about ringing up a different price(correct price) from what I saw(mismarked price) that I wanted to pay the correct price, but she said she had to ring up the price I saw. I am a gadget person, DIY person and a craft person. Home DePot is one of my Favs.

LE
Review №86

An experience I will not forget. The other day I was shopping with my dad and he was at check out. The cashier Cartini and Brenda were polite and courteous. They took their time in explaining to my dad how the Home Depot reward system works. I appreciate the dedication to great customer service.

Da
Review №87

I love to shop at Home Depot! But today I saw a construction truck parked in a Handicap parking space right in front on the entrance. A Home Depot security guard walking around the parking lot walked right up to the truck, turned around and kept walking without checking to see if the truck had a Handicap Placard or License plate, which it didnt. That is not customer service on the part of Home Depot.

Pa
Review №88

Very helpful and friendly staff

D
Review №89

Check out well managed. Clean, busy, needs staff that keeps shelves stocked.

Ge
Review №90

Lots of stuff here but if your buying an appliance right now they are 3 months behind on back orders. We Ashers, dryers, stoves, and fridges.

Jo
Review №91

This is my favorite location because it’s 10 min away from home and has plenty of stock on electrical and garden supplies.

Sc
Review №92

They missed me :)

An
Review №93

Very friendly service n helpful..

Da
Review №94

Really busy, nobody was there to help me,, so I have to ask to another client about what I was looking for. Also there was a long line for self check out and only one cashier. There where 4 empty cashiers pro (I dont know what is that)

Na
Review №95

Great place to work

An
Review №96

A year into a pandemic and they still dont have contactless payments. For a company as large as Home depot that is utterly unacceptable. Completely unacceptable

Io
Review №97

Nice store, very well organized and in top of that well trained customer focused people

Yv
Review №98

The Home Depot in Lemon Grove is a mess. Completely disorganized, minimal help and needs help. Try Home Depot in El Cajon or Santee.

Pa
Review №99

Go early when they open this home depot is the busses one no parking

De
Review №100

I like the look,maintenance and displays here at this home depot. I also like the customer service here at this location and how its workplace safe here. I like that theres materials for every home improvement projects here. And I like the self check out here. And the fact that theres a gardening section here,nice.Overall,4 out of 5,good stock,good display and good customer service.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:7530 Broadway, Lemon Grove, CA 91945, United States
  • Site:https://homedepot.com/l/Lemon-Grove/CA/Lemon-Grove/91945/659
  • Phone:+1 619-589-2999
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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