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American Tire Depot - Lemon Grove
6994 Broadway, Lemon Grove, CA 91945, United States
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American Tire Depot - Lemon Grove
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Be
Review №1

I needed 4 new tires and didnt have very much time to wait. This team got me in and gave me a great price on my tires and alignment. Im glad I chose to stop in today. Thanks Guys!

Do
Review №2

The men that run this place are 10/10 with service. Doesnt waste time and doesnt try to pry you for anything more than you need. They treated my Audi A7 with very expensive wheels with absolute care. I rarely leave reviews but it was a good enough experience to where i will gladly do one. Dont need anymore Discount Tire. Will start to come here.

Pa
Review №3

I called and spoke with Johnny and he was able to quote me on two new tires. This morning I met with Chris and he told me about a deal for four tires and an alignment with oil change. I was pleased with their customer service, honesty and how quick it was done. Thank you very much!

Ve
Review №4

Henry helped me out in getting new tires & an alignment on the fly! Called ahead, he listened to what I needed and solved my problem quick. Did not have to wait long while they worked on my car. Thanks again Henry!

Wy
Review №5

First off, Chris and Henry are some stand up guys. Its always awesome to do business with folks like that. Needed new tires on my Rover and after install ran into a slight issue. They were straight up and handled it right off the bat. I cant recommend this place enough. Just in the fact that there was zero dodging from them about the issue that did arise. They just took care of it. Thanks Fellas, much appreciated!

An
Review №6

Professional and very friendly staff. I came in for a low tire pressure due to worn tires. They gave me a very fair price for tires and alignment. Service was fast, friendly and effective. Thank you

St
Review №7

Great prices, great products, great customer service. Had my car in and out of there with 4 new tires with alignment on a Saturday morning in a little over an hour. Worthy of getting a quote before getting tires from another shop. Will return and refer to others.

re
Review №8

Gave me a great deal on all four of my tires when I only came to change 2. Very quick also. Was only there for about 40 minutes in total. Wasn’t pressured to do more than what was needed. Definitely will be back!

Es
Review №9

Best tire service place I have been too since I’ve had tire issues or simply need a replacement. I was warmly greeted and explained my different options. Thank you for having such genuine customer service and being mindful of my time I set a timer and they finished replacing my tires in exactly 40 minutes 😊

Ra
Review №10

They got me in same day for service. The technician was a true pro, he took great care with my wheels. I had asked him to remove and replace the lugs using a torque wrench instead of the impact gun(Ive had problems in the past wit my lugs). He had no problem doing this, even though it took more time.I would definitely recommend these guy for any tire related service.

Se
Review №11

Amazing folks work here! They are professional, courteous, and know their stuff! I gots great deal on four new tires. Highly recommended.

Bo
Review №12

Great crew at the Lemon Grove location. Worked with me as a Veteran and made sure I received the offered discounts. Highly recommend these professionals. Thanks Team!

De
Review №13

I am a long standing customer for at least 6 years and in that time I have been treated well, but this crew of mechanics Christopher the manager and Henry went above good customer care and is well appreciated, with all the work they did and a fair price I was out the door in less than 2hrsThank you guys for the service!

Tr
Review №14

This place was awesome they gave me a courtesy ride home and back my car rides like a new car and I greatly appreciate all the guys over there at Lemon Grove Americas Tire Depot I highly recommend them, two not only go get their tires there, but they do break work and other work and my car had other work and they did an excellent job they worked with me on the price I highly highly highly recommend them ... sincerely Tracie Santos Smith

Ja
Review №15

These guys were absolutely fantastic. I came in for a patch on my tire and Carlos got it patched within an hour and wouldnt let me pay a dime. He told me that it meant more to him to have a happy repeat customer. I highly reccommend using their services, they are good honest people.

Al
Review №16

My experience here was pretty wholesome. This shop is busy, which you need to understand to get the most out of it. The workers here are getting it done, so they might come off as rude or short to you, but they also have customers on the other side of the coin who want their service done quick.Don’t come here if you think you’re royalty and think your request as a customer is more important than others. Do come here if you’re looking to get a decent deal, and have a few days or hours to spend waiting for your vehicle to get done. Yes, my only gripe was having to come back twice because my tires weren’t in yet, but I was in the area, and I got them at a better deal than I could anywhere else.

An
Review №17

Great customer service. Very promptly with their service, quick n efficient. Highly recommend and will definitely be back!

La
Review №18

I got new tires and alignment done on my Prius. Carlos (the manager) gave me the Best deal.😀 Carlos is very accommodating, very welcoming, professional and very fun to be around . The team did a great job and Carlos made me feel like part of the family.Definitely will recommend!

Ma
Review №19

Carlos helped me right then and there. Came in needing my tires changed. got 4 new tires for a better deal than going to the dealer and paying double the price. Great friendly service, theyre really there to help you with your car needs

Ed
Review №20

Carlos got me a better deal on tires and was able to fit me in with no appointment. Very personable and makes you feel welcome. Will definitely be back and recommend to friends.

Jo
Review №21

Be aware of this shop !! They do not do their job right ! I used to take my car to this shop for regular maintenance until one day I decided to change the business because of their rude manager ! I found out from other mechanic that the oil filter was tooo dirty and possibly never changed at that place ! I always used to go there and they always try to sell their tires despite the fact that my car tires were fine ! I don’t know how they have high rating here ? They deserve a zero for dishonesty!

ir
Review №22

Had no problems, just went in for a tire repair and it did not cost me anything, plus the person I dealt with was pretty cool

Si
Review №23

I asked for a price match online, and they called me within minutes, beat the price, and arranged the appointment for the next day when the tire came in. The tire came in early the next day and they called me to let me know they could get.me in now if Id like. Went for my 4pm appointment, and was in and out within 20.minutes, well pleased. I have used American tire depot before, but when they were at Santee, still the great prices and level of service.

Ma
Review №24

Everything was fast and easy, the people were very polite.

Sa
Review №25

Carlos is very friendly, experienced, knowledgeable, and helpful. The prices here are very reasonable and affordable. I will definitely be returning in the future.

Tr
Review №26

I had an appointment, still had to wait. But other than that the service was great.

Sh
Review №27

Super friendly. Showed me what else I needed besides 4 tires. Service was also super quick!!!

Ed
Review №28

They took care of me! Great service, great price and in a timely fashion. Thank you Henry

Ny
Review №29

I appreciate the great service at American Tire Depot! They were quick and kind and very informative. They answered all my questions, helped me find a great deal and they kept the atmosphere light and fun too. Going to come back for my alignment in a little bit too. Chris was so professional and kind over the phone and Carlos was funny and helpful too. Thank you both for saving my whip.

ja
Review №30

Great customer service! & great tires !

Ha
Review №31

I ordered 4 tires that were not in stock and they were delivered to the store the next day and I received a call in the morning letting me know tires were in and I could come in earlier than my appointment if I wanted to. I was also getting an alignment as well. The guys who put my tires on and did my alignment were hustling and working very hard. It did take longer time than expected but the shop was very busy and they were trying their best. I was in no rush so I sat back and relaxed. I will definitely be back.

re
Review №32

Carlos helped me got back to road with his excellent service in taking care of my needs, He referred me to the best person specialized to fix my cracked rim /wheel, he also gave me a good discount for military family . Got my car done at same day, Best of all his crew Christian provide the best customer service . This location is the best and has the most friendly employees . 5 star is not enough for this location they deserve at least minimum of 10 star ⭐️ ❤️❤️❤️

Er
Review №33

I always have a pleasant experience at American Tire Depot Lemon Grove. From the moment I called asking for prices, the day I went in to ask more questions and finalize my purchase and to now. The price I was given couldnt be beaten and I chose to add the 3 year plan that included rotations and alignment. Customer service is always nice and work is done in an efficient manner. Today I was helped by Carlos and Chris and they were both respectful. They kept me updated with my service and were professional. I will always reccomend and continue to have my car serviced here for tires. Thank you!

Fr
Review №34

I appreciate their effort on getting back on the road safely.

Sh
Review №35

Excellent customer service and rapid service. I will definitely recommend this place to family and friends.

Ta
Review №36

Great customer service the staff was awesome.Carlos was very helpful and friendly . First time coming here and wont be the last.

ro
Review №37

Great customer service and prices. Will be coming back as a regular customer!

Ni
Review №38

Its clear that management really cares about the work and creating a good experience for the customer. Carlos was exceptional and the boys are quick to work. Ill be giving them my business from now on.

Ka
Review №39

I was having a valve job done on on my Dodge truck in the service plaza where American Tire is located. I told him I was going to see what type of deal I could get at American. As I entered the shop, Tony was just finishing up with a previous customer. I explained to him what I was having to the truck and the timeline. First, I got a better deal at American than the last time I had tires put on at Discount Tires. Their prices were higher, and I still had to take it somewhere else to get it aligned. I told Tony if he could keep it under a$1000, Id be happy. He said he could beat that easily. The price was fantastic, and they finished the work before the mechanic started working on it! Im very pleased with their friendliness, their professional attitude, and just caring about their customers! Thanks!

Ch
Review №40

In my search for 4 new tires I called 4 different shops before calling American TireChristian was the one who answered and got me a quote that was the best out the door deal out of all the shops I called and it included an alignmentWhen I got to the shop he upheld the quote he told me on the phone, told me the time frame, was done super quickly and efficiently and I was on my wayBefore I left they also told me recommendations that I will need to do on my vehicle but it was not necessary for another 20 to 30k miles..I extremely like the honesty and friendliness of this shop and I promise Ill be back for my future needsThanks again to Christian for your awesome service!

Sh
Review №41

The staff took great care of my needs for new tires and it was very affordable..they went above and beyond even though it was a busy Friday afternoon..can’t thank them enough!

Ca
Review №42

These guys are awesome. Chris and Carlos hooked me up. Amazing service, great prices and quality maintenance and QUICK!! Go see these guys, now!

Ja
Review №43

Carlos the manager was very helpful and super nice! Great service here!

Pa
Review №44

Excellent experience from start to finish! Christian was knowledgeable, friendly and helpful. Carlos was great. Highly recommended

Do
Review №45

Was quoted $80 to swap four tires from steelies to alloys which is half what Discount wanted. Dropped them off the next day with Christian and 30 minutes later was out the door for $80 as promised. Very busy shop with hard working guys. Will use them again for sure.

Ea
Review №46

Great customer service. Would highly recommend

Ma
Review №47

Great first impression! Fast service and honesty!

De
Review №48

Overall my experience with this location was good. The price on their web page is much lower than their price at the store. They honored the web page but the two price systems 1.) either need to be in sync or 2.) the store needs to offer the prices from the web site. The tires on the web site were available at the store but the store did not have them and had to order them. Not certain the reason for this confusion but in the end they shipped the tires in and honored the price. I know the retail environment is difficult but I would also share with the desk team that relationships are everything and you only get one chance to make them.. Make the most of it.

St
Review №49

Very friendly. I had my tires done in Chula Vista back in June but I needed to get rebalanced today and it was free and I went to Lemon Grove so it was really great to be in the system and go to any locationAug 11, 2021 Went to see them again today. Turned out I only needed 2 tires and they were honest about it and didn’t take advantage and try to sell me 4. I appreciate the honesty. They gave me a great price too. The whole staff is friendly and helpful I love the lemon grove location. I’m going to stick with them for all future needs!

Ro
Review №50

Great customer service, reasonable prices, Carlos explained clearly the products and services his crew would be performing.

Da
Review №51

Over all i liked getting service done at american tire depot.. Christian and Carlos took very good care of me and were very professional and knowledgeable about the work they do....thanks job well done..

To
Review №52

Very knowledgeable and friendly customer service

M
Review №53

Fantastic experience and the cost was the best in SD! I’ll be back for all our “rubber” needs! Thanks Carlos for the great service!

Wi
Review №54

Ive been a long time customer of American Tire Depot....the prompt service, attention, and courtesy received was very impressive.....I often referred this location to family and friends.

Da
Review №55

Carlos was extremely professional and knew exactly what I needed at a very good price. Both Carlos and Christian were very helpful and understand customer service. I always shop around when I need tires for my four vehicles and ATD always has the lowest prices, together with great customer service they can’t be beat!

Ha
Review №56

Fast, honest and efficient. Great prices and well informed staff. They even took the time to put the spare tire back in the tire well and replaced all our beach gear back in neatly! That’s great customer service!

Iv
Review №57

Arrive at American Tire Depot in Lemon Grove with a nail in my new tire. I was greeted by Christian, who was very friendly and professional. I was in and out with a patched tire in 20 minutes. I would recommend this location 💯

Ch
Review №58

This spot is always a winner!No matter how many personnel changes Ive experienced over the years.Quality work, professional attitude, courtesy, yep...an smile. Dont shop for a bargain spend a few more dollars and have work done you can trust going down the road with your family the first time.

Mo
Review №59

Pretty great shop. The manager or owner works with you. He’s a great guy.

Ma
Review №60

I purchased new tires from here for my lifted Jeep JL not too long ago, in the process one of my tire pressure sensors did not work properly after. They had to issue ordering a new one and replacing it and throwing in a complimentary alignment. Awesome management!!

Sa
Review №61

After taking my wifes RAV-4 to 2 different places for an alignment nobody could fix it . So I took to American tire depot they checked it, aligned it, and test drove it something the other places didnt do . They nailed the alignment their customer service is 5 stars I HIGHLY RECOMMEND!!!!

Ki
Review №62

Awesome service, great price! Service took 15-20 mins. The manager very nice and honest. I am a woman so I always worry about getting taking advantage of, but no worries at this SHOP. I highly recommend.

Ji
Review №63

The guy at the counter was super nice . The price was great. And they were quick. my only negative thing is they have no air conditioning in there waiting room and it was a hundred degrees outside today.

Ar
Review №64

Great set of guys Cristian did great service to my car .. thank you cristian very much

Bi
Review №65

Very good experience, thanks Carlos for getting my wheels aligned asap! Called in before I went & he said there was a deal going on & that I could come right in and get it handled within the hour. Easy, no hassle, and price was good!

Er
Review №66

Very happy with the service and the prices

La
Review №67

American Tire Depot is a good place to go to get new tires. Their customer service is off the chain, all the employees that work there are so professional and courteous. I had a hole from something stuck in my tire and they fixed it with no problem. This place honors their warranty they dont play games they just get the job done.

Ms
Review №68

Carlos was very friendly and extremely helpful, his personality was chipper and I appreciated all the help he gave. I got a wheel alignment and oil change.

Ke
Review №69

In and out in under an hour. Carlos and crew took care of me. Price was great. Customer service was stellar. Was a very pleasant experience.

Co
Review №70

Really awesome staff, they did a great job and were very accommodating.

Lo
Review №71

Edgar was very quick and informative about the whole process. I needed new tires, shocks, tire rotations and an alignment. He took me in with no appointment and got me out within 2 hours. Quick answers and service.

Jo
Review №72

Get your tires done here. Just do it.I was stressed to the nines planning a wedding and forgot to tell ATD that I had put the spare on after blowing a tire. When I realized that theyd replaced a perfectly good spare and the blown tire was still in the trunk, I gave them a call and explained the situation. Came back, they found the spare theyd taken off and put it back on FOR FREE. Also, it was like 20 minutes till close. Shout out to ATD for a small miracle!

br
Review №73

These guys went over and beyond to help us out before we went on a road trip. Highly recommend these folks!

Ha
Review №74

Friendly customer service from Christian. He gave me a great price for my alignment and got my car in and out of there in less than an hour.

Ro
Review №75

Chris was helpful in getting a couple of tires and had good communication throughout.

Ja
Review №76

Great customer service, the store manager Carlos will go out of his way to help anyone out as much as possible.

Ry
Review №77

Always getting my alignment done here after wheeling the heck out of my truck. Good guys, honest and that is why i keep coming back.

De
Review №78

I really liked that they didnt come back to me with a shopping list of stuff I should get done. I also liked that the technician came into the lobby to explain what they had done and what they found. I was nervous because Edgar had an Evans Tire shirts on and I will never go to Evans again. Took a star off because parking is difficult and they were a little expensive, but overall Im happy.

Di
Review №79

At 1st we had difficulties due to lack of communication. Finally we found my online application and order. Then disagreement with price and arraignments.But the on call manager decided to accept the order as recorded by their online staffing.From there things went smoothly. I appreciated the service; very congenial and authentic for remainder of service.

In
Review №80

Great service. Great prices. Highly recommend

Wi
Review №81

Carlos was very helpful and corteous. I will be back for business.

Pe
Review №82

Carlos was very helpful with the service for my m3.

G
Review №83

This place is great! The employees are very respectful and answered all questions and concerns I had. I feel as though they went above and beyond to make sure I was satisfied with their service. I would recommend them for quality and speedy service. Thank you guys and keep up the great work.

As
Review №84

Edgar has always greeted me with the best Customer Service and quotes for my cars. I have been going to them for years and appreciate there expertise!

Mi
Review №85

Good service. Decent price. The only reason for four stars is that I had to ask the tech for my valve stem caps.

Ja
Review №86

Great customer service.

Ni
Review №87

My rims got scratched from them being changed not happy at all, the guys were friendly.

ke
Review №88

Really good service. I came in for a routine oil change and they did it quickly and I got a free tire rotation out of it. Im glad I came to this shop.

Wi
Review №89

Great shop. The guys were super helpful. No pressured upsell like other places. Ill definitely be back.

ar
Review №90

HELLO CAR ENTHUSIAST DO NOT TRUST THEM WITH YOUR PRECIOUS VEHICLE! I’ve had my 2017 Mustang for a couple years now and taken care of it like it was my child. Never had a scratch, but when I went to pick it up....it was dented and some of the paint was chipped! My heart broke and I started crying!! And if you’re wondering if they gave me a discount the answer is NO. I’m never letting them put a finger on my car again and if I were you I’d take my car far away from this place!

Ch
Review №91

I went to AmericanTire Depot to get my Tires rotated, I didn’t have an appointment and I was able to get right in and was provided excellent customer service.

An
Review №92

Good for cheap tires. They also look around to tell me what I need to get done for my car. A 4 star as I like the services Gamma I believe her name was telling me about tires deals and how she can set the order up for me and appointment and gave me an estimated and stuff. I told her Id call back but unfortunately she was probably on a break and this is why I couldnt give a 5 star as the guy has no clue what deal I was talking about a told me best to go online find my tires and make an appointment there. But online gave me a different quote and still the guy insisted I go online and figure it out. So I couldnt be bothered and went somewhere else where they were ready to help me.

Ke
Review №93

Chris and the guys were great!Thanks guysKevin

Da
Review №94

Good prices ...Edgar cool guy will help you and give you the best price

Je
Review №95

Excellent job. Good prices. Will definitely use again.

Ja
Review №96

Just an update. I spoke with the manager and after I kind of yelled at him for a couple of minutes. I was upset. He never raised his voice to me and was nothing but polite. He calmed me down and explained the things i was upset about. They took my tires off my car to rotate tires for free. This was not made clear to me. He made it right and he did it on the same day as my visit. He was great. Thank you for taking the time to listen to me and to make it right. Great customer service.

Fr
Review №97

Quick and Great service, very Professional and friendly. Will bring my other vehicle to this location.

Na
Review №98

Great customer service called and asked if could come in early got me in and out in a hour

Ma
Review №99

Great customer service. Thanks carlos!!!!

Je
Review №100

Carlos and his team are fantastic.

Information
96 Photos
100 Comments
4.5 Rating
  • Address:6994 Broadway, Lemon Grove, CA 91945, United States
  • Site:https://americantiredepot.com/store/Lemon-Grove/?utm_source=GoogleMyBusiness&utm_medium=Website&utm_campaign=Lemon_Grove
  • Phone:+1 619-698-5410
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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