Great store!!! Everyone is extremely helpful and I learn something new about my phone almost every time I go there. Never had an issue and I’ve been using this store for all my Verizon needs for 5 years
I prefer this location because it is in my town but as I continue to pay my bills here the miscommunication has affected my ability to pay on time I’ve always showed up on time to pay but these last few times have not been the greatest unnecessary fees new people who don’t know how to properly work the computer and just overall unsatisfied customer would like to let my voice be known and how I feel about this location and how it could be doing much better like the Hanford store there should be no reason for this kind of service and lack of communication…
Friendly service. Answered all my questions.
KAYLIE is the best in the west deserves a 2 week paid vacation.
The lady helping me was fast and to the point! I didnt have to sit around at all...she was very polite and answered my questions with detail...I would recommend thatpeople go to this store
Staff was friendly and attentive! Thank you
The greatest service I’ve ever had 10/0
They were extremely helpful and patient.
Went into the store today to purchase a new I watch series 6. Anna went above and beyond to make sure I purchased the right one for me! She explained everything very thorough and I will definitely be back! I love Verizon.
Anna was very professional and obviously very knowledgeable on the working details for I Phones. I got a new phone and it was not set up correctly so she was able to go through and correct all the issues... Thank you very much Anna.... this phone was about to meet its fate with a hammer!!👍
Amazing service was very helpful and knew lots of ways to help would recommend to go there believe his name was Jesse
Very organized and they have the phones and the equipment I wanted so my visit was very fast and worth the trip!
I could not have asked for better customer service. Definitely go to Xavier! He is awesome.
Horrible atmosphere and the women who calls her self a manger I don’t know how she has a job there she should be demoted or fired this store will go under.
Quick, easy, and very helpful
Xavier was amazing! He listened to me on what I was looking for, showed me affordable options, explained things clearly and was all out super nice.
The small town feel that makes you feel like a valued customer. Got the phone I wanted with them ensuring I was getting the best deal. They helped multiple customers with all there issues quickly and effortlessly. I highly recommend them from buying a new phone or questions about your current phone.
Great experience! Xavier was very helpful and knowledgeable. He was easy to work with and not pushy.
Just wow! CHARDAI was very professional and patient. And I loved that she didnt just try to sell me anything. She took her time to explain everything thoroughly and really made me feel at home. I told her that I will have my sister come up here because i love her service. I will definitely be a returning customer of hers.
Anna was Friendly, super knowledgeable and walked me through how to use my new device! I would highly recommend this place!
Chardai J. was very welcoming and helpful from start to finish. She was able to help me find a phone that fits my specific needs and wants. Pleasant smile and professionalism to match.-Very Satisfied Customer
Excellent customer service provided by miss Ana their new store manager.I appreciate her looking into my bill and fixing my issue and still helping me get the tablet I had wanted for over a year now. Thank you Ana and Russell cellular o recommend this location and her. I will be back.
I want to thank Xavier for his service He is very knowledgeable in his job .
I came into the store this morning and Chardai was absolutely amazing! Worked perfectly with what I wanted and wasn’t ever pushy. She had me in and out of the store in no time with the exact phone that I wanted!
Hands down the best customer service I’ve experienced in a Verizon store. Maria was not only polite but very knowledgeable and she answered all of my questions. I highly recommend this location to everyone in the area.
Chardai was our wireless specialist and she was extremely helpful. Very professional and knowledgeable. She was able to resolve our issues and met all of our requests. She even stayed after closing to finish assisting us.Thank you Chardai!
I had a really good experience at this store. The customer service was very good and everything was explained to me very well. Very Transparent. I recommend coming into Russell cellular.
Marco and Chardai were wonderful. They were very professional and thorough in assisting me setting up my new device and tablet. They were nice, helpful and made me feel secure with my purchase and doing business with them.
Worst experience of my life. I ordered a phone and when I went to pick it up the salesperson said it wasnt in stock. She then tried to sell me a used phone for almost twice the price. This was after making me wait for more than an hour. I called Verizon Customer Support and they told me that they shipped a phone to the store but the store that would be arriving overnight, but the store neglected to inform me to try to make a sale.
Their new store manager Ana was amazing help with an ongoing issue I had with my bill and my Verizon account. Helped me to stay with Verizon. Has excellent customer service.
Chardai J. was amazing !! She was the only one in there with 4 customers making sure everyone was doing okay as well as assisting. She had great customer service and an all around very nice person. Loved her !!
The staff was beyond helpful and made sure we were set up with everything we needed. best service i’ve gotten at a cell phone retailer in a long time!
Maria is an absolute blessing! She got me back up and working again! Great customer service, very honest and professional. Will definitely recommend others to go see her!
Marco was the one who helped us out, He has provided us excellent customer service, the team in this store will have an answer for u, for any problem, definitely Marco is the reason we switched to Verizon, thank you for all the knowledge and excellent customer service
Maria is one of the best! Very helpful, attentive and professional. Thanks for all your help, keep up the amazing work you do!
Chardai J. greeted me with a big smile and willingness to help me with my problem. I already had been to a tech in Staples and the Geek Squad in Best Buy. I wanted to transfer past pictures from my phone to my recently purchased Kindle Fire. I had been told there was nothing that could been done because the systems were in compatable.That didnt phase Chardai and she was determined to find a way. She even consulted with her team mate Marco who also was willing to assist. A half hour to 45 minutes I now have the pictures where I want them on my Kindle.It is employees like this who keep me with your company since my original corded hand held in a bag.
Excellent service and support .. the staff is friendly, took the hassle out of purchasing new phones and adding a line. highly recommend you go here for any Verizon needs
If their was more stars i would rate it better than 5 thanks to Maria A she is so friendly an patient and lets me know everything i need to know plus more she is the main reason why i continue to go to the store she’s the best i highly recommend going their! I was one of her customers in hanford but since she moved to the lemoore one i make an extra trip just so i can be taken care of by her. Go check this place out and don’t forget to ask for Maria *shes the best* Thank you so much maria!!
Chardai provided me with an excellent experience at the Lemoore location. Her and Marco were so helpful. They thoroughly assisted me with all my needs
I visited the store in Lemoore and purchased a plan and phone. Chardai J was ery helpful and patient with me and answered all my many questions. She made the whole process very easy.
The team work at this Verizon stores outstanding service quality is definitely better than I can write it Maria was especially kind in helping me since Im not really littered in the new computer age I would highly recommend this store and I will come back
Chardai J, is awesome! Fantastic customer service, impeccable attention to detail. Very polite and thourogh.
It was a great experience! I would definitely recommend this store. The customer service was great and I couldn’t have asked for a better time taking care of an upgrade. Thank you Gina!
I went into the Lemoore Verizon store looking for Maria. She’s very welcoming and making sure I get what I need. That day I went in looking for internet service, she did show me a tablet and a device that I can carry anywhere with internet. I walked away with a trade in and a new phone because she offered me a great deal that I couldn’t walk away from! I can see why Maria is a store manager!! Maria even helped me put my screen protector and new case on. Anywhere that Maria is located I will go in there personally just for her. She is great and very helpful! I highly recommend to ask for Maria! I always walk away 100% satisfied. Thank you Maria for your great service!
Very satisfied with customer service!! Marco is very helpful and outstanding!! Very patient and helpful!! He definitely deserves a raise!!
The manager ana managed to help me and help others she has great customer service. Coming from a manager myself and knowing the works shes doing great. I recomend this location and working with her.
Just want to say thanks to the wonderful staff working at this location annaline and marco great customer service was fast and very simple happy with my service i recommend it
My experience at Verizon was wonderful. Chardai, Marco, and Analine are amazing. Thank you!
Chardai, the best Rep at Verizon in Lemoore. She has wonderful customer service. She is thorough, diligent, friendly, and the perfect representation of someone who knows how to be human and interact with customers.
Thank you Anna for helping us better our service plan and still manage to add a Tablet for my wife!!!
This morning I came to the lemoore Verizon/Russellcellular store and the store manger Analine was great!!! She was very friendly and helpful great personality. Seems like she really enjoys her job. She answered all my questions she really took her time to explain everything to me, she literally help me set up everything from my phone, Apple Watch and even went out side an set up my Hum for me.. I will definitely tell all my friends and family about the service today.. Great service is very hard to come by.. Mrs. Analine is just great thank you sooo much!!!
Just went in for a question and they were able to answer that for me as well got me a great deal on a iphone 11 pro max, im happy for the great savings that marco gave me his awsome with annaline she is amazing and help as well i truly recommend this location didnt know we had one in town.
What wonderful help Chardai provided. Learning to use a smartphone has been difficult but Chardai, on multiple occasions has been helpful, patient, professional, and has given benefitting recommendations. Thank you Team Lemoore!
Maria is always helpful and completed my needs.
Chardai is phenomenal! Best customer service around! Patient, kind, knowledgeable, helpful, and all around amazing! Make your appts with her!
Great customer service! I would give a 10 out of 10 if possible
Charmaine is absolutely amazing. And the store is a great environment!
Super fast, Super easy and very friendly workers.
One of our best experiences in store customer services. Shan-Eque the store manager was amazing and most helpful with everything. She was friendly, helpful, and stayed as long as needed to help us out. THANK YOU!
Dalton was very helpful with getting me set up with new service. He explained everything well, was very friendly, and has good customer service.
Gina was amazing! She walked me thru my new phone setup and was incredibly patient the entire time.
Gina was super helpful. The Lemoore store was out of the lgv40 phone that I wanted ..today being the last day of an awesome promotion she went on to a version site where she could see which store might have one. She found one in Selma which is approximatly but felt bad because of the distance for me to get there. I assured her it was no problem. Which made her feel better but was still appologetic .She has a great personality and very helpful . I will definitely return to Verizon for upgrades and future items.
Great service. Was very helpful and very informative . Would recommend to anyone.
Best deals in town. Super patient. Loved my experience with Shan-Eque and her team. Awesome team in the Lemoore store.
I am a 64 year old USMC Vietnam Veteran and have never felt more respected, nor have I had better service than what I was given at your Lemoore CA store by Shanique. Not sure how to spell her name but she is the most wonderful person, her customer service and kind heartedness was truly the best I have ever experienced. Thank you for having such great and caring personnel
This is the first time Ive actually walked out of the store knowing exactly what was going on instead of feeling lost during the whole phone buying process!! In the past, Ive always felt confused and somewhat unsure of purchasing my phones. Shan-Eque was extremly easy to work with due to her easy going personality, her professionalism and knowledge of her job. I never felt pressured, given an ultimatum, nor felt as if I was just another insignificant customer. She made sure I walked out of the store with all my questions answered, she explained everything to where I could understand, and I walked out confident and would recommend anyone to go to that particular site.
Awesome service from the Lemoore team! Alexis, Shan-Eque and Dalton are amazing. They will help you with the most patience possible. Highly recommended
Shan-Eque was very helpful and well knowledgeable on promotions. My experience was premiere and I plan to make this my regular location. Very happy with my customer service and products purchased.
Mrs. Shan-eque Dawkins was an exceptional help to me today. She helped get me exactly what I needed and went above and beyond to help me get the best price possible.
The most amazing service! Awesome team in Lemoore. Shan-Eque is 👍
Shan-eque Dalton and Marquise are the Steph Curry Klay Thompson and Kevin Durant of Tele Communications
Its the best store i have ever been to. Great service.
The most amazing patience and service. Met Shan-Eque in Hanford and came all the way to Lemoore to complete my upgrade. Awesome team, keep hiring people like Shan-Eque and her team for a successful business and experience.
I went to the Lemoore location and spoke with the manager there Shan-Eque. She immediately assisted me with all my technical issues, with ease and precision. She knew exactly what to do and removed all the viruses and issues from my phone. I will definitely be going back there to get my upgrade. She was very friendly and professional and answered all my questions with patience. I see why see why she is the manager. Keep up the good work you are doing, you make coming to Verizon very worth it. Will recommend everyone I know to go there. Thank you Shan-Eque Dawkins.
My experiences with Verizon in the last several days have been very positive. Mrs. Shan-Eque Dawkins in the Sierra Handford/Lemoore stores has a very positive, professional and helpful demeanor.Its people like Mrs. Shan-Eque Dawkins that make having Verizon a pleasure.
Enjoyed every moment. Shan-Eque helped me set up my new phone yesterday when a previous Verizon store wouldnt help. She was very patient with me and didnt even charge for her assistance. Because of how courteous she was, I came back today and purchased another device. This will most definitely be my Verizon one stop shop. Shan-Eque and her team are the best. Thanks Shan-Eque
Chardai J. Was amazing and very helpful
Super, the best, knowlegeable,patient,clearVery helpful and lucky I am to be tutoredBy the best you have. Dalton was the representative that helped me.
Staff was amazing. And went above and beyond. #Verizon
Half these reviews are written by the sales person.
Gina was very helpful, explaining my new device and features.
He helped me as soon as I walked in and found what I was looking for! Thanks
Shan-Eque was the absolute BEST!
Great job helping me super happy
Love Maria she’s amazing💕
Stephanie in the Lemoore store was amazing. Very patient
Incredibly helpful, Shan-eque was the best!
They were very helpful and patient .
Had a great time, learned a lot, and the people are super nice.
My experience was nice here, as it always is.
Sux