Omg never waiting so ling for prescription been waiting since 10 am Tuesday now Wednesday 12.14 medicine not ready how is my daughter going to get better with no medication

Poor customer service they can’t even tell you how long it’s going to take for the prescription to be ready and when you do get a time it took them a full hour after the time I was given. I also tried calling ahead of my been there and they keep hanging up on me.

Worst pharmacy ever, they have enough employees in the pharmacy but no one could even answer a call about a new RX. I called the #3 queue 9x and still no one picked up.i called the regular store queue and was picked up in 1 ring the lady greatly apologized about my eating my lunch hour for nothing. They should get a life and get a job SOMEWHERE ELSE.

Love this Rite Aid. Easy to get to from the main street and lots of different products including scooped ice cream.

Had an appointment for vaccine and have been here almost an hour and still have not been seen.

Was waiting to be seen for over an hour after my scheduled appointment time. Half of that time there was no one else even in the waiting area. What’s the point in making an appointment if they won’t see you at the scheduled time?

7th time I have called the pharmacy today and no one will answer the phone.

Worst customer service at pharmacy.I called today and after 20 minutes on phone line and no answer just keeped on hearing machine over and over again and being transfer. Finally just hung up. Even when you go there they either dont have anything ready even when you tell them you got a text they act like they dont know what your talking about.

Bad Customer Service. The girl at the pharmacy had a attitude she seemed irritated. And the other girl at the ice cream bar was rude too. First time coming here and I don’t think I will come back will continue to look for a new pharmacy for me.

Worse place to pick up Medicines. They couldn’t get my son and I prescriptions ready for days and days plus it takes forever also

It is possible that my one-star rating will be only temporary, but right now, I am quite upset with this Rite Aid. I have been filling my MANY prescriptions for MANY years at this particular pharmacy, and the one time I need my medication the same day (to treat severe pain), I am told the pharmacy is “backed up” and cannot fill my prescription until the next day. This is unacceptable and makes me want to change pharmacies, even if this means driving to the next town over.Update: July 2020- Ive changed my rating to four stars because my overall experience at the Lemoore Rite Aids pharmacy has significantly improved since I first wrote this review. The in-person customer service has been much more friendly and efficient, whether it is at the counter or the drive-through. I am very pleased with this change and hope it continues (to a five-star level).

Horrible customer service their pharmacy is the worst. I miss Kmart pharmacy.

They do not fill your prescription until you are physically in the store. It takes hours to get a simple prescription. Terrible service.

My husband uses rite aid all the time. He has never had any problems. I think the people writing most of these reviews are impatient and rude. Everyone wants everything fast n quick n sometimes you just have to wait. Thats life!!! Things some times happen that the pharmacy has no control over. What happened to if you dont have anything nice to say, dont say anything at all?

The stuff up front on sale always gets me. Thrifty ice cream is a plus

If I can give them 0 stars I would! My prescription was ready for a whole day and I called at night for them to tell me it’s been ready for pick up, like when where y’all ever gonna call me ?! UNBELIEVABLE!!!

Very courteous staff. They could use more help during peak hours

Clean and good prices but some items should be lowered

As far as the pharmacy is concerned it’s the WORST I’ve ever had to deal with. One star is even to much

About the worst customer service ever and double high prices they want you to buy for their products and there are expired pharmacy makes you wait at least two days or more for medication and also when they serve you ice cream they’ve made me wait 30 minutes and he just laughed and said well we’re busy like they were doing me a favor so I Walked out!This place is the-worst Rite Aid I ever been in! Unprofessional staff and manager.this place not recommend !

Pharmacy services has been improved. Now they have good service. But if you dont have good insurance to pay for your medicine, dont yell at them.

Would leave a 0 star rating if possible. Every time i have to get a prescription they never have it or say to close to closing this is at 4pm. They dont call when its ready and as im writing this ive had to redial the pharmacy 6 times. Its for testing strips and a blood glucose monitor, stuff you literally dont have to make. The person i spoke to said it be ready tomorrow morning. I mean come on this is ridiculous. After this incident, which i have called customer service on previous problems, i will be moving my insurance information to a pharmacy that can actually deliver on medicine and equipment.

Worst customer service of any Rite Aid Pharmaceuticals I have ever in countered. They make mistakes then expect the customer not to get upset. I use the drive in for convenience and the last two visits they screwed up my prescription and after waiting in line for 15 plus minutes they tell me to come in the store and wait even longer because they have to make a change in their computer. Then when I ask them how this happened they get rude and tell me to come back later. What a joke. I highly recommend you do not use this store. This is my last time after using them for over 15 years. Calling corporate tomorrow to complain but I am sure they won’t care.

Horrible pharmacy service. Last month my daughter had an ear infection and we had to wait two days for her antibiotics because they said they were short staffed. This month my son got bite by a spider, yesterday couldn’t get medicine because they said they were closing in an hour. Today they said tomorrow because they are short staffed. Rite aid does not care about children.

Called the day before at around 4pm to confirm they were ready for pick up. When I got there the next day at around 8pm I still had to wait over 45 minutes for my prescription.

The staff is understanding and kind, i was able to find what i needed easily. I did have to wait for my medication, but i wasnt the only prescription they had. They did it fast, concidering that there was alot of people dropping off. Great store!

Every month this pharmacy messes up my husbands meds. Every single month he orders his meds and every single month they mess them up...I now have been waiting for 3 days for a prescription transfer. Ive called twice, the other pharmacy called to no avail. I called again and they literally told me well we dont know the phone number or name of the pharmacist...its in the same town...you truly are going to make me get this info for you??? How do you think I got your phone number? I looked it up!! Done...we will not be dealing with the incompetence that is Rite Aid Lemoore anymore...

Prescriptions never ready, photo self serve never works, they never answer the phone, poor customer service.

Mom has a new blood pressure medication that was prescribed by the Doctor Last Tuesday morning, September 20. I have been calling since Tuesday and nobody is answering phone calls until today, Friday, September 23. They finally answered the phone and a male staff said that they did not receive the prescription and itseems not on my Momsaid profile. So I Called the Doctors clinic if they did not send the prescription. And the Doctors clinic said they did last Tuesday. I called Rite aid again and a female staff answer and she check my Moms profile and medications are there. She is not very helpful that is why I ask for the manager. Pharmacy staff has no professionalism and no proper customer service. Pharmacy staff argues with me when Im explaining my situation and giving them insurance informations. Its a blood pressure medication and what if my Mom will have a stroke because we did not receive the medication after 4 days. Im not going back to this Rite Aid.

While the retail employees are helpful, the pharmacy itself is incredibly slow and unreliable. Our prescriptions usually arent ready when we are told they will be, and oftentimes not until the following day. We just decided to change pharmacies after dealing with this on several occasions.

I Love it there great school supplies and everything you need! Although its a little pricy its worth it!👍

I want to give this less stars but it wont allow negative stars! Worst pharmacy EVER! My sister called in all her meds for refills over a week ago since then she has gotten the run around. 1hr here, tomorrow morning there and even a 30 min. She waited there for that 30 min that turned into an hr. When she went to speak with someone the lady asked her who told her it would be 30 mins?.. My sister is not to go off of her meds. She is experiencing withdrawals and I blame this pharmacy. They should know that you cant just stop taking meds!!!

Worst place to pick up medicine.worst customer service.

Store staff is great, the pharmacy staff leaves A lot to be desired not customer oriented or professional at all, should audited at very least

Pharmacy is the worst! They always take hours to do what was promised in minutes, and I have made multiple return trips for prescriptions, seemingly from a lack of interest in their jobs and the patients.

DO NOT COME HERE!!!! WORST PHARMACY EVER!!!!! I have been coming to rite aid pharmacy for a few years and they have never had any of my prescriptions ready on time. One time it took them 5 days to fill my prescription and they still charged me full price!!! The only reason I have not switched to a different pharmacy is because my insurance is only accepted at rite aid but if you can avoid coming here you really should look for a different pharmacy!!

It took 3.5 hours for them to fill my order. Dr. Order antibiotic and inhaler obviously I was sick. They were out of my inhaler staff was rude the pharmacist tells me give me 5 dollars please seriously Im never setting foot on another rite aid..

This place is straight garbage i will be changing pharmacies my medicine is never ready on time its always ready days later and they absolutely never answer the phone horrible horrible place

If I could leave a negative star I would. The pharmacy is the slowest at filling any prescriptions. I dread when I need medication. Unfortunately my insurance requires me to use this pharmacy or I wouldnt.

Excellent. Family atmosphere.

Terrible ! My medicine is never ready when they say and when i call they never awnser .

Very nice and polite

Nothing like feeling like an inferior customer because you took the initiative to get out of your car and walk into the pharmacy.

Pharmacy with great service

Understaffed to say the least.

Rite aid

SLOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I HAVE NEVER BEEN TO A PHARMACY SO SLOW, THEY TAKE FOREVER ON EVERYTHING.