Great customer service. Wendy was really helpful and really nice. Love her service. Recommend people to come here to store their stuff

I came to buy some boxes and found exactly what I needed. Wendy was great helping me get all those boxes out and into my car. Thank you!

Wonderful experience Tiara was very on it I’m impressed.

Very unsafe place bad or poor customer serviceDont want this place Im Leaving for good!!!!They charge you for everything and you never find tthe manager Wich its a flash to think about it twice.

Like another user posted the area feels unsafe. The check in was fine and I had no problem using the elevators or getting my stuff into my unit. I tried to rent a space at the el segundo location but it was double the price for the same amount of space, I’ll probably keep an eye out and see if an opening pops up over there as I felt much more comfortable there.

Renting storage w Wendy was easy. !! I loved the customer service and the special on the prices public storage had! Thank you Public storage making my move easier!

Great overall experience with this location! Wendy called to assist me with my move-in a few days prior and answered any questions I had. Upon my arrival for my actual move-in day I met with Tiara. Tiara was very helpful and accommodating with my move-in. She was extremely professional and she addressed every concern I had. She also offered other services and product such as couch covers, moving blankets, etc. Very pleased with my experience here! (P.S. I strongly recommend everyone get insurance for their items, $15 a month .. can’t beat that!)

Wendy is amazing! She is super nice and made everything easy. Same-day sign-up and move-in! Awesome, thanks Wendy!

Process was simple and the manager Tiara was very helpful. The moving carts were available and made it very easy for us. Location is right off the freeway and easily accessible.

I just want to say Wendy at the front desk is amazing and she left me with a phenomenal experience she was very polite she gave me a wonderful tour she was honest had a good time now I have a storage unit thank you so much public storage/Wendy !!!!

Great service and it was a fast and easy check out. Wendy had me signed out in less than 10 minutes. Thank you for your help!

Great for a fast and easy drop. Really friendly staff.

Wendy is great! .They need to send Wendy some help though! How is she suppose to watch the front desk to give ppl the keys, clean the whole storage facilities and take a break with no one else there to cover for her!

Went to this location looking for picture boxes, They did not have any but they had a lot of other packing supplies

Ciara at this Public Storage location was extremely helpful: She showed me the space one day, then walked me through the contactless contract on the phone while I was online. She was very patient and made it easy for me to complete the contract. Thank you Ciara!

Since I will be moving soon I stopped at this location to get help to make my move easier, Tiara was very helpful & helped with the questions I had

These ladies are awesome. Best service ever.

This location the employees make me feel very at ease to store my belongings.When I was trying to manage a unit I rented and was confused with some information I was previously told from some other guy, Wendy and Tiara were like experts and explained everything perfect and understandable. Thank you ladies.

Excellent service.

Always a pleasure when stoping by came in for a brief second I had a few questions all was answered well

I heard about this location from a friend when arriving here I was greeted with so much kindnessDefinitely would recommend this location

Even though I’m always late making my payments and I sometimes give the girls working here a hard time they are always so very nice

Super simple in and out process with the manager Tiara, very professional, fast and pleasant no complaints here!

After 7 entire years I was able to store my stuff at this location until I got my own property. On the day of closing the account that I will reopen because of the airport proximity, Wendy, the attendant, was of a great help! Everything went smooth and paperless! Im definitely coming back for business needs. Great place to store your stuff. Safety and security come with a price.

Great location!!! Always clean kept!!!

Needed some supplies for my business last minute and Tiara was great, very professional

The area of this storage unit felt unsafe. There were homeless people wandering around the facility. There was a possibly homeless guy in the facility as well. He was inside a unit lighting a cigarette. I informed the front desk and she left to talk to him. She was very busy and had to deal with that. Why he is not removed I have no idea, maybe he will be. In addition, someone moving out bullied me into moving my car so he could have the more ideal location. One of the two elevators was broken so everyone was fighting for the use of it the last hour before closing. This bully was screaming at me and using profane language. He had no mask on and was yelling and spitting in my direction. Again, I told the front desk and she said I did not have to move my car, but this guys friend got within 2 inches of my bumper with their Uhaul so I moved so they would not scratch my car. I seriously was going to call the police but I only had time to get our load moved in. And these guys hogged the elevator and were super aggressive and how can the one employee that is there deal with that? The day prior was not better. That day, we were trapped in the broken elevator for about 10 minutes. The facility itself is fine. Clean inside, well lit, etc. I tried to find a phone number to call the corporate offices to express my dissatisfaction. It seemed impossible to get through. The automated system redirects you back to the facility where you are renting and then they dont answer because they are with customers inside the facility. I will be looking for another storage location. This was one of the worst experiences I have ever had. I gave 2 stars because the employees were very nice and helpful. I was afraid for the young woman to be working there alone. That was the main reason I wanted to call corporate. For that matter, I was afraid for the young man that was there the day before. If I wasnt already half moved in, I would change facilities now. The elevator situation was terrible. It is super slow to begin with, so with one being out of order, it took about 20 minutes just to get our turn and then because they close at 6 pm, everyone comes after work in the last hour. The clerk suggested 6 am. No thanks, I will be changing facilities as soon as possible. What a hassle. I am shocked at all the positive reviews. I just dont see it.I am now adding that I did change facilities before we were all moved in. After 3 or 4 days of the elevator still not working we decided to change right away. We were not able to get a refund for the first month but as they had a promotion, we were only out about $36. It took about 9 hours to transfer items from one unit to the other as I had to do it in my smallish SUV, multiple trips. Best decision ever.

The onsite location staff was courteous at all times (on the phone and in-person). Wendy at the front desk was helpful and professional. The only thing I would like more is longer accessing hours. Overall, the place is clean, easy to get to, and my experience was a positive one. I recommend using this Public Storage location.

Wendy was very helpful to make sure I had all the necessary details to select the right unit - very easy tour and check-in process too!

Wendy was very thorough and professional explaining the process of renting storage space. I think people that does a great job should be recognized. Her demeanor was warm and representative of one that take ownership of her job. Thank you for having such a great representative for your company.

Tiara was nice and friendly. I was looking for packing supplies hare and she was very informative and helpful. I recommend her service and she’s very pretty

They are excellent in there been real good to me!!!

Tiara was very helpful and informative and answered all my questions

Great experience

This location is always clean, Happy that I helped my my mom choose this location for her storage needs .

The young lady in the office always has great customer service ..Great location !!

Always come to this location to make a payment the young lady working is always so welcoming

I came in last minute to move out my business. Wendy and Tiara helped me to pick a right size storage and put me in the system quickly. Entire process was very smooth. Clean and secure facility!

I’ve looked around for storage unit . I ended up taking my stuff here for excellent customer service. The young lady was so nice and answered all my questions. I believe her name was Lindsay or Wendy. Definitely going to recommend this place. 👍

I really appreciate Tiara’s customer service skills. She was very friendly and explained all the fees, and cost very vividly. Making it clear what I was getting and what I paying. She also has a very cool laid back vibe. Thanks Tiara for helping my move so much easier!

Tiara was outstanding! I was able to rent my space in a short efficient amount of time. Dorian helped me figure out my gate code and answered some lingering questions I had. Great place to store, I would definitely recommend this location.

Tiara is always helpful & Explains very well any questions or concerns I may have .

Great experience. Smooth transition. Made the move much easier!!

It is always a pleasure when stopping by this office, Tiara always have good customer service .

My office is near by came to just to buy boxes staff was helpful and friendly

Having never used a storage unit before, I decided to come in for information on pricing. I was greeted by the most polite employee named Wendy. She made sure all my questions were answered, and I left with a positive experience of this location. Thank you.

I needed a small storage unit for the Law Firm I work for, and made a reservation online in less than 5 min. Went to the location days after my reservation (got inside the office at 2:25pm) Wendy helped me out and took me on a tour of the unit (with another potential renter that was in line) took her time to explain everything clearly and headed back to the office to close the deal, and I was out of there with the keys to the unit and code by 2:49. Very nice, efficient, and helpful.

Wendy was awesome! She was very sweet and helpful with setting up a storage space for me. She was very patient and informative, she guided me all the way and answered all my questions.

“I came in to purchase some mattress bags and boxes and was greeted by a young lady, I believe her name was Wendy. She was very helpful and has great customer service skills”

The service here Wednesday 2/6, by the young lady at La Cienega was Excellent, Friendly and Thorough. She was helpful and knowledgeable of the processes and procedures. She referred and showed me a more efficient route to the elevator closest to my unit. WAY TO GO!! Briana from the sure located at 108th and Prairie, my original choice, was able to assist me better by locating the bigger and better unit for my needs:(10 × 10@ $170 /mo, $57 move in fee- including $1 promotion, $24 admin fee, plus insurance and lock purchase)!Teamwork is everything in Customer Service and these Reps proved that. I highly recommended this location.

Tiara was excellent

Great storage unit. Super affordable and great helpful staff (Dorian + Tiara). Will use anytime I need storage in LA.

The young lady at the front desk tiara was very helpful. Was only looking for packing supplies and will definitely be a returning customer.

I received excellent customer service from Ciara pandemic very experience

Wendy made my first experience with PS quick and painless. Very friendly and accommodating. Very clean facility and professional service

Wendy was a great help to us today.She was very knowledgeable and informative in the units she showed us. Very friendly and knowlesgeable.Thank you for making our choice very easy!!!

Excellent service. Went in for a couple of questions and was greeted by Wendy. Very helpful staff, clean facility and willing to help. Made myExperience enjoyable

Oh my goodness this facility is fantastic !!! Great prices easy access and all the amenities one could need! Super fast and easy rental process done in safe and covid conscious conditions -

Came in to ask for prices on boxes and was greeted by a nice lady with great customer service thank you

Walked into this store to inquire about prices for storage. Both Wendy and Tiara were very courteous and knowledgeable in the services offered by public storage. I will definitely come back to this location. Thank you

I picked this location because its near the freeway and in between my job and home. When I arrived the workers were really nice and helpful. Thank you.

This location is always Well kept & clean, The young lady in the office is always kind & professional.

The customer service was beyond impeccable! These beautiful people aspire to truly help you get the best deal for your buck! I would recommend them a thousand times over! If your looking for the cheapest and most efficient storage in your neighborhood go with them!

Dorian and the team here were amazing! They were very accommodating and Dorian made the process as EASY as possible, which is important to many students like myself. Great prices as well.

I have had a unit here for over a year and just got another one. The young lady that helped me (Tiara) was extremely patient and understanding while being professional, and very thorough with the information and made me very comfortable. I assumed that she was the manager, but was mistaken, although she should be..I would rent from and refer her to friends and family anytime. Very people oriented.

Came here to pay a bill & tiara was very nice. Excellent customer service !

Great location. Tiara & staff are always so helpful.

Ive stored my things here for a little over a year. No complaints whatsoever. The mamager is very nice. Her name is Tiara. The other employees are helpful also whenever I come in as well.

Thank you Tiara for such good customer service. Clean location and plenty of push carts available. Thumbs up for sure!!

Great costumer service... love my new move in special deal and the size... hope this price last me long at least for a year... 😅

The ladies were very helpful! Tiara and Wendy are always available to assist you with your storage needs! Clean and easy accessible buildings!

The Storage Staff Dorian is amazing!!!!Professional and personable.This Storage facility is well maintained and the rates are very competitive.I definitely would encourage utilizing this location for your storage needs!!!!

Dorian and Wendy were amazing. I was able to see and rent my unit in a short amount of time. My interaction was short and sweet. They were nice and knowledgeable of the property. Thanks you all.

This is the best storage in town!! The staff is super helpful and friendly. The place is clean and they even have restrooms you can use. The prices are more than fair too, the best around by far. I highly recommend this Public Storage location, Ill definitely use them for all my storage needs.

Great Public Storage location. I had many doubts in getting a storage unit, I had checked other storages but none peaked my interest. I had many questions walking into this place all of which the lovely worker Marlene had the answers to. She was extremely helpful in explaining all of their policies and requirements very clearly. Marlene had the best patience and was very kind. I am very grateful to have walked into this location when I did my long search for a storage unit came to an end thanks to Marlene.

Great service. Dorian was friendly and understanding. Tiara is always polite. Best storage unit in Los Angeles

Never rented before....came here because my friend told me this place was cool Turns out this place is awesome quick and easy fast service.

Great location, I have rented here for years

Really recommend this location for all your storing needs

Can in to make a payment Wendy is always so very pleasant great conversation always 😊

I love this place service is wonderful enjoy using this place as a storage thankyou Tiara

Excellent service A++

The staff is friendly and the property is extremely clean. Great service.

My experience here has been amazing. I am still currently renting a space.

Dorian & Tiara were absolutely wonderful. This is my first time using a storage facility in America, and they made my experience memorable. They were pleasurable, and knowledgable. Thanks for the good time ladies.

Walked in to get a storage yesterday and it was the smoothest rental I have ever done, I walked in and found the right size that I needed thanks to Dany and Kass

I recently lost the home I was living in and I needed to move my belongings out as soon as possible. I decided to go rent a storage unit yesterday and Marlene helped me through the whole process. She recommended which storage would fit my needs. It was very busy which is why this review has a five star because she was able to help every customer there while still giving great customer service. Thank you Marlene for making my move so easy.

Great service employees are very friendly.

Great service!! I would highly recommend this location to others. Karolyn was super helpful and was great at answering my questions. She was very friendly and was very attentive. Easy move in and move out!!! No problems at all!

Wendy was great when we arrived. Was very informative

Julissa made our renting experience very pleasant and not at all uneasy. She is very nice and friendly. We were extremely happy with her. She was not pushy at all, and at the same time helped us and answered all our questions in a very professional manner.Thank you! :)

Great location. Efficient, super friendly and helpful staff. Roslyn and Valarie were exceptional. I had storage unit for very short time, but for sure will use again once I need it.

I would like to give Wendy more Stars, she is amazing!🤗😇😇

Wendy was great! She helped me find what I was looking for and was very friendly and easy to work with.

Employees are really nice and helpful.

Wendy and tiara are great you should have them represent your company everyday while they do need a day off but they did do a great job and I really do appreciate all the hard work that they put into getting me and thank you very much

Great customer service from Dorian. She helped me and was very nice throughout the rental process. Great place to store.

I have been renting a storage area for almost one year. I have had a good experience. The staff are always friendly and helpful. The facility is clean and neat. I have never had a problem keying in or keying out of the facility. I would definitely recommend this storage facility to my family and friends.

Excellent service.💋💅🏽

Wendy was very helpful and friendly. You can certainly tell you loves her job and shows it.