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Carquest Auto Parts - Jacks Auto Parts
3687 Hwy 11 East, Lenoir City, TN 37772, United States
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Carquest Auto Parts - Jacks Auto Parts
Comments
Li
Review №1

Very rude and terrible customer service. I don’t know how this place is still in business. Was told “this ain’t Walmart” .. I don’t understand what Walmart has to do with anything? Oh well. I’ll gladly give my business elsewhere.

Cr
Review №2

Very helpful. Sold me what I needed and gave advice for doing the job correctly. Thank you for excellent service.

Ne
Review №3

Jackshave always been very respectful to me and my family . Very helpful . Thank you Jack for being here . God bless.

da
Review №4

Jack was very helpful and went above and beyond to locate the correct part I needed. I called in looking for a crash sensor and Jack grabbed a few he had and had them waiting for me when I arrived. We matched up part numbers and off I went. Great service.

Sk
Review №5

Looking for a radio for my SSR and they had one at a very reasonable price

Ja
Review №6

I called them to ask about a rearind for my Toyota. They said they had 1 . I asked if they would inspect it to make sure the bearings were good before i drive 3 hours to get it. He acted like that was an unreasonable request but said he would call me back in a few hours. The next day i called them back he said i wouldnt like it & he didnt have anybody to load it. I said I could load it. Acted like he could not be bothered to show me were it was. I guess the customer is just a bother!

c
Review №7

Youll always be greeted with a smile and the best all around parts people in the business. Just doesnt get any better

Ka
Review №8

Fantastic!! I was very happy with my experience. I dont have to much to say, its a parts store. So I was a bit out of my element. But the gentlemen who were in there were very helpful and very polite.

Ja
Review №9

Some of the nicest people to deal with

Be
Review №10

The owner is one of the rudest people I have ever met. DO NOT WASTE YOUR TIME driving to this place unless you want to be treated like trash. I called for a part and was given a price of $200 and told to come down in person to negotiate which they would do as it was a used part. So I made the 30 minute drive and while there was told I would have to pay $300 for the same part and was then very loudly told BYE, Have a Nice Day while I was in the middle of talking telling him that wasnt what I was told on the phone. To that he said Well thats what Im telling you now I was not rude to this man nor confrontational but was met with nothing but hostility. Save yourself the trouble and go some place else.

Ru
Review №11

Good place to shop for your autog parts needs. Personnel is very knowledgeable and helpful. Recommend highly.Rudy.

De
Review №12

Great people friendly service and reasonable prices! Jack jr. Wss super polite and created a welcoming experience will make the 30min drive to buy from there because of service and how they treat their customers!

Ro
Review №13

Good used parts at affordable prices. I recommend to all my friends.

We
Review №14

Great service and a great group of folks.Family owned business.Myself and my dad have done business with them for at least 40 years.

Ji
Review №15

Great place to get your new and used parts

We
Review №16

Great people and great service!!!!!New and used parts are available.

Ke
Review №17

They call me Mustang stud when I walk in.

Ch
Review №18

Sold me a rear end with warped axle, told me to bad and would not make good on deal stay away from this crooked business any good review is done by owner

Th
Review №19

Keeps best quality parts

An
Review №20

Quality new & used parts

Jo
Review №21

Friendly and helpful

Ja
Review №22

Always can get me what I need

to
Review №23

Always going out of their way to help you

Ro
Review №24

Expensive

ja
Review №25

Customer does not tell truth

Information
3 Photos
25 Comments
4.4 Rating
  • Address:3687 Hwy 11 East, Lenoir City, TN 37772, United States
  • Site:https://carquest.com/stores/tn/lenoir-city/5873?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2018-03-08&utm_campaign=cq-ind
  • Phone:+1 865-986-3561
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–12PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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