I am very disappointed in my experience at this store!!!!!!!! I love Stop &Shop muffins….as I go to Deer Park all the time. I went to this one and bought 2 packs of mixed muffins and ended up paying almost $2 more than the prepackaged box of 4. I queried with 2 supervisor looking people and they told me it is more expensive for the singles because they are FRESHER and because I touched it. So I said I pay extra for touching the muffins and the answer was ‘yes!!!’ They were quite nonchalant about my disappointment and simply said every Stop andShop operates differently. I said I will never come back to this store and they said ‘sorry’. I wish I could give zero stars……poor customer service
This has been our go-to store since we moved to the area a few years ago and have had little to no issues. I love the proximity to Target and allows me to get all my shopping done easily. However recently they have changed the self-checkout area and it seems to be causing issues for both customers and staff. They removed the individual self checkout register lanes with the belts, and exchanged it for a self-checkout similar to Target’s setup with just a small weighted bagging area. It’s also only 4 self checkout registers instead of the 6-8 they had previously. You would think they would be increasing the amount of registers, not eliminating. And if customers are waiting in line now there’s no real place to stand and wait for the small self checkout so everyone just gathers awkwardly in an aisle and takes up room of other customers shopping. This type of self-checkout set up isn’t an issue at a place like Target or CVS where you go in to just buy a few items. This is a grocery store where more often than not you’ll be buying large amounts of groceries! It’s not conducive to have to stack all of your groceries on this small little scale. Previously you could scan and load all your stuff on the belt, and then bag at the end. Now if you try to bag anything to clear up the scale for other items, the register yells at you saying you have to put the items back on the scale and then a store associate has to come over and unfreeze the register. All the other customers trying to check out at the same time as us were having this issue, and the store associate was visibly frustrated with this new set up and constantly explaining the new registers as well. It seems it’s trying to discourage the self-checkout use at all if you have anything over a few items. But it’s not like the self-checkout is explicitly for 15 times or less. There was nothing wrong with the old set up and we greatly prefer self-checkouts to the regular checkout. I know this probably wasn’t the stores choice to change and these types of decisions come from higher up, so I didn’t tank the rating because of that. But it’s really frustrating and seems like the opposite of streamlined. If it’s trying to discourage stealing or missed scans, I don’t see how using Scan-It is any less of a risk of that. But we might have to look into the Scan-It program so I can avoid dealing with this headache every week.
Good variety of fruit selection but I didnt find what I was looking for ie Cavendish hash browns. None of the Stop and Shop stores in that vicinity carries it which is a little frustrating. The only Stop I know that carries Cavendish hash browns is Woodmere store on Rockaway boulevard or Oceanside.
Its always a pleasure to go into this Stop and Shop in Levittown, NY. The store is immaculate, friendly associates and most of all, plenty of sale items available. The meat department is the best!
I go here often. Very well organized and food is always fresh and stocked. A great variety of sales as well.
Needed a couple of basics for the house . Found them right away, made the purchase . All good, done, sold .it should always be that easy. ..
Hmmmm....if you want to run in and out this may be the place to go. But if your looking for better deals and stocked shelves I would plan to visit ShopRite down the block.
Kind profession staff, has the best gluten/soy free items available. BEST coconut ice cream that tastes so much like regular ice cream. Organized organic section, supplies golden turmeric milk(coconut) that ive seen nowhere else.
This was so simple. First I stopped, then I shopped. Amazing how this works
7pm on a Wednesday was a Perfect time to go. The store was empty & they were restocking the meat department 😊
Always loved Stop and Shop, never had an issue!
Most vegan options ive found at any stop and shop in the area
Shelves are stocked and plenty to choose from.
Nice store fresh produce and the fried chicken they sell is simply delicious I kid you not
Great location for groceries.. great selection of items.. recommend for family weekly shopping located in nice mall location
I went to do my weekly shopping on Saturday 3/20/21 at 5pm. The circular states that they had tbone or porterhouse steak for $5.99 a pound. But of course they were out of stock. Nothing new. This isnt the first or second time Ive been there on the 2nd day of a new sale and they were out of stock!! Well I approached an employee from the meat department. I was told that a man was there earlier and snatched a bunch of steaks and I should be lucky they have any food in the store. Went on about wholesalers not supplying them etc. Honestly not my problem. The fact that they never have sale items at the beginning of the week is one thing. My issue is the way he spoke to me. I myself work in retail and have never nor would I ever speak to a customer that way. I left my shopping cart full of groceries and walked out of the store. I took my business to Shop Rite, down the block. Will never step foot back into that Stop and Shop.
Ever since the person got killed, they have made a lot of changes and upgrades.
Good store. Medium sized... not as big as some, like the one on Montauk Rd in Copaigue. Generally clean and well stocked, sometimes a little low or out of advertised sale items by end of sale week Thursdays. If you need to shop using a scooter, its hit or miss... theres usually 1 of the 2 available, but not necessarily charged up. Especially from 5pm until closing. The employees in this store are mostly friendly and helpful though; a big plus. Big shout out the the tall guy who wrangles the shopping carts in the parking lot. He once volunteered to look for and kill a big bug that flew into my car.(He saw me practically jump out of the car and came over). Its my regular, go to store for Stop and Shops.
I have been using this store since it opened nearly 20 years ago. I like the quality of the products and have generally found the staff helpful and friendly. But I no longer feel safe shopping there. We shop there quite late to avoid crowds and there is always at least one shelf stacker who insists on wearing his mask on his chin,. He rudely defies requests to pull his mask on and has even ignored his managers requests. If the store management had the slightest regard for the health of its customers, its employees and for New York State laws, this guy would have been fired. If they allow this behavior in full view of customers, I shudder to think what goes on where customers cant see. I will never return to a store that has such flagrant disregard for the law and the health and safety of the community.
Customer Service is amazing. Staff is super nice! I had a cashier named Trinity and she was super helpful. Thank you
Very disappointed by Stop and Shop. Their prices are consistently higher across the board than other similar grocery retailers but the biggest disappointment was their dismal excuse for a deli department. We came on a Saturday afternoon to get a few items for dinner, we made the mistake of deciding to use the Cold-Cut Kiosk to order our 1 1/2 pounds of roast beef and 1/2 pound of American cheese. Simply enough, right? Wrong. We placed our order, entered our cell phone number and went to grab a few other things we needed despite all the prices being too high. We returned to the deli section 20 mins later with everything we needed but we still hadnt been called to pick up our cold cuts. The line at the deli was growing and it seemed like they forgot about the kiosk orders and were only serving people who came up and took paper tickets. All told, waited over an hour to get our cold cuts and that includes over a 40 min wait after my phone received a text that my order was ready for pick up. It wasnt ready, nor were about a dozen other kiosk orders ready, even though announcements were being made that these orders were ready for pick up. To make matters worse, there were 2 men left cutting cold cuts after 2 other men walked out from behind the deli counter and never returned. (I guess their shifts were over). Total disregard for the customer is pretty disturbing when it happens in such a supposedly modern and well stocked store. They couldnt put a few more people in the deli dept to take care of orders? Someone in the deli couldnt call the store manager and let them know they need help in the deli? No contingency plan for a busy day? Shame on Stop n Shop, and lose that weird freaky robot thingy that wanders aimlessly through your store. Never again for me
8/11/2021Updated reviewThis is an update on my 5 star review, the low rating this time being no refection on the considerate, ever pleasant kids who usually work the Customer Service desk and other venues here . I only come here once a week, primarily to shop for item priced fruit ( mangoes, grapefruit, bulk oranges ...) and perhaps once or twice a month for frozen . For several years we used North Shore Stop and Shops after hikes ( Target Rock, Sagamore Hill, etc. ), but having found the kids here incredibly accommodating, started looking forward to a quick stop here ....... Now, I had wondered why the Yelp rating ( I realize that this is Google ) was so mediocre, and why a rather morose, mirthless, sixtyish entity always hovered around the CS window in an apparent management position ( a position invariably held by cheerful young people at most supermarkets ) ; I FOUND OUT LAST NIGHT . I did my usual simple shopping between 8:30 and 8:45, and the kid at the CS window, someone I didnt recognize, insisted I lay out all my fruit on the counter ( when was the last time they cleaned it ? ) . The rather forlorn sixtyish woman kept clocking me, and when I went to a regular checkout, she consulted with the young cashier about me ( at 66, Ive better things to do than steal mangoes ! ) . This entity overrode the cashier, insisting I lay the fruit on the conveyor, which I refused to do . She at first insisted that I has 5 grapefruit in the bag I hung in front of her nose, until I twirled it around repeatedly, making it crystal clear that there were only 4 ( Im not kidding, folks ) . Displaying the bag of mangoes was slightly less dramatic ; I assured her I had 7 and not 6 ; that seemed to satisfy her .......... After this grossly insulting behavior, my weekly shopping here will be limited to monthly, and only household items that wont go in my fridg . As to why such a person works the night shift at a supermarket at her age ..... Well, with such personal skills, who else would employ her ? She can now feel important for an evening....................... ORIGINAL 5 STAR REVIEW : This review is long overdue ! The kids who work the checkout registers and the customer service desk are the sweetest, most accommodating, patient crowd in any supermarket I know of . They make it so much easier to take care of the most necessary task....food shopping.... during these stressful times . While there are other supermarkets almost as good, and the place does have its flaws, the pleasant tone here is a notch or three above every other market from Hicksville to Massapequa . Our thanks to the kids here for making life a little easier !..........Location & Hours
Terrible selection of gluten free products. No Amys gluten free pancake mix in the store. Shelves look totally disorganized and messy.
Clean, well stocked, check out on do it yourself pay lane, lady was very helpful and pleasant. Customers were courteous too. :)
The bottle room needs work
The staff is friendly and knowledgeable. Making my visiting efficient and productive.
Excellent service and complete food selection. Reasonable prices and discounts
Clean, self checkout, safe
I shop here often, the store is clean masks are required.they encourage people to sanitize carts and hands and offer wipes at the entrance. The social distancing is very well enforced so I felt safe and everything went smoothly.
Wow so many sales in the store. Loved it
Great storeFriendly & very helpful
In and out very quickly
The best one in my area in my opinion.
My preferred grocery store in Mineola/Carle Place. Large selection with reasonable pricing. Currently they are rearranging the layout which confuses the established shopper.
Very Clean, Well stocked, Friendly and Helpful employees. I will shop here again and so should you. :-)
Great vegan and plant based products compared to the Merrick location.
Nice spot.
They are much better than the Stop N Shop down the road although I still dont really trust their meats. Why cant buy a individual roll during the day? I wasnt dressed to the T the other day and a employee at the register decided to judge me when I asked him to type my card in the computer considering the chip on my card was broken
Such a friend their parking lot was plowed I always nice in the store
They did not have what I wanted so I just left the store.very disappointed that I had wasted my time driving to the store parking my car and going into.the store only to find out that they didnt have what I wanted to buy so as a result I had to go elsewhere for what I wanted
Quality of meats are much better than a few months ago. Not very crowded and things seem nice and fresh.
Good store. Fairly clean. Has robot driving around. Will continue to come here until Skynet activates.
There infested with roaches.. really bad. At night park by the handy cap spots on the side of building and you will see the ground moving..because of so many of them.. I go to levittown stop n shop now..
Stocked and i love the self bag price gun. In and out no line and rebaging
The Killians website said I could buy some here. They didnt have any 🙄
Excellent customer service
Great location, good service and prices
Clean, Well Stocked, Employees were Helpful and well trained
So much cleaner and better staff than East Meadow.
Bethpage location a pleasure. Found what I needed in heavy volume.
Always a good experience.A well run store, Friendly helpful staff, quality goods priced right.
Always have everything we need at fair prices
Great customer service here.
Handicapped people dont seem to be welcomed here. 2 electric carts that are never plugged in and getting help to place things up to the check out level is a big no from the cashers. They stand around talking and this includes all the female managers. Bad attitude and high prices.
Very organized, clean, and easy to find items.
Like to shop here because its convenient, but shoprite prices and sales are better
Rude customer service on phone. Attendant immediately hung up after she answered my question. I had a second question I didnt get to ask but no worries, I wont be shopping here now.
I went on a Thursday afternoon and it was not too crowded. Staff was very available and store was decently stocked. I couldnt find the clearance bin which I like to browse through. Im not a fan of the robot, at this location and all locations.
Clean organized and I dropped the phone in the parking lot customer returned it to the desk and I got it back nice feeling in Levittown
The last two times I was there, stock was very low throughout the store. They were different days of the week, and different times of day. The self-scan system is a convenience, except when it breaks down in the final aisle of your shopping trip. The store layout is bizarre, all the produce scales are on one side of the department, so you have to walk back and forth if you find what you are looking for. The products arent group together in the aisles in any logical order, which means you end up searching multiple aisles for an item. Yogurt stock was low, as was soy milk and frozen vegetables. The best stocked section of the store appeared to be ice cream. In the bakery, there is a self serve case of muffins clearly labeled, buy 4 and save 4/3.99, and because of the scanner failure, we brought those to the register to be scanner by an employee. They scanned at $5.36--the cashier informed us this had been the case all day. The manager was called over to remove the item from my list, as I refused to provide at that price. When informed that the bakery case indicates a lower price, there was no offer to charge me the lower price, just a shrug.Shrugs seem to be the employee communication of choice, when listening to any complaints or comments by the customer.In the future, Ill avoid this particular store.
Bought oranges among other foods a,d when I we,t to eat one it was dried out. I hope the next one I try to eat will be better otherwise back to the store ugh.The c.c. I had just used at another store was being declined. the person who looked like he didnt know what he was doing kept entering as a debit card and not a cc. The manager had to come over to show him how to to use the cc machine.
Very satisfied with the stock available during the recent events. My usual supermarket anyway, but very pleased with my visit this afternoon.
This store has shelving workers at night who do not use their masks while the store is open. I have complained repeatedly but nothing seems to change. Worse yet, some of these employees become hostile if you ask them to put on their mask.
The store was clean, well organized produce section and the line setup was done well, wasnt overcrowded
Stop and Shop for me is a quick stop for something we need as it is literally around the corner or forgot to pick up somewhere else. Their prices are on the higher end for the same products I could buy up the road at other grocers.
Clean store well lit and organizedPlenty of cashiers for check out
Very clean polite workers as always and very helpful!!
Only 2 cashiers on Saturday morning! ????
Stop & shop management is letting people walk in with no masks on at the Levittown location. This happened on 3 different occasions these people walked right by management and they said nothing to these people or asked them to leave. This isnt a safe place to shop.
Nice store good selection of forks but what a stinky bathroom pee yew
So happy been waiting for vanilla coke for so long. Staff is very very nice andvhelpful and polite!
Pay attention to your sales, coupons and prices and stop and shop will serve you and your family well when it comes to food shopping also one of the most organized super markets. All the stores are very well laid out and easy to shop..
Typical S&S. They have a nice florist section, which I dont think Ive seen in all stores. The bakery is pretty good too. They have nut free and gluten free options if your in a pinch!
The female cashier was so sweet and professional 😍
Fresh produce. Usually find what Im looking for.
It is a well stocked store with amazing products that you can never find anywhere. Prices are fair. Will be back.
They are fully stocked with almost everything. Store is always clean, and the vegetables/fruit fresh. The staff are always friendly and willing to help and answer questions. Always pleased whenever I visit.
Great selection
Love this store.
Check weekly for very good specials
Clean and well organized store. Friendly staff. Good prices and products. Has its own parking lot.
Always shop there. Every person working there has such a pleasant attitude.My one complaint would be lack of baggers. At 82, bagging is not my cup of tea.Overall, best place to shop for meat, produce, cold cuts and every day sales.
Cant thank the bakery enough. They do all my kids birthday cakes and they are ALWAYS beautiful and delish, always a talk at the party and they always want seconds. Thank you, thank you ❤
I like to go to my most local Stop and Shop. Good selection of fresh foods, lines not too long, and friendly helpful staff. I am even recognized and friendly with some of the people who work there
Great shopping trip, if you can call grocery shopping anything but a routine task, LOL !They have some terrific sales this week and I like how they have the most popular cold cuts presliced, fresh, and ready to pick up !
Convenient to shop..just wish they stocked more products..like Yoplait yogurt to name one.. never seen to find products once bought on a return visit.
Quick and easy.
Nice Neat store
Great store. Lots of variety and quick check out
Great store, always stocked and fresh. Prices are high but normal for Long Island. Managers are always around and never too far away. Great sales when they do have them
It is a well stocked store with amazing products that you can never find anywhere. Prices are fair. Will be back.
This is one of the best stores in the Stop & Shop chain. It is much cleaner and better maintained.
Great store. Prices are fair. They have a large selection. Produce is always fresh, deli counter is always full, sometimes its a little slow.
Excellent clams. Excellent people working here. Good atmosphere. Owner plays Jimmy Buffett and modern country music to a crowd of seafood lovers while displaying seashells and starfish on the walls and tables. A true gem of Wantagh
Everytime I need Vitamin water its always in stock. If its not in the normal isle then look down the sales/bargain isle.When its not there go to the information desk to get a rain check. Especially when theyre on sale.
Always reliable!
Not the best. Rude employees.