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Hells Canyon Harley-Davidson
306 21st St, Lewiston, ID 83501, United States
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Hells Canyon Harley-Davidson
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Jo
Review №1

Very friendly staff here ready to help you with whatever you might need. The dealership is clean and well organized, so it’s easy to find motor clothes or service dept. Compared to other Harley Davidson dealers this one is a little on the small side, however it is well worth your time to stop and grab a shirt and hang out!

Ke
Review №2

They were super helpful. The entire staff plays a role in the process and ensures that you know your new bike. I would do business with them again!

D
Review №3

The service department is fantastic!The service guy took a lot of time trying to help me find the appropriate tire for mu bike. Taking time to educate me on different tread patterns and rubber compounds.Ultimately they were unable to get exactly what was needed, but then they suggested several locations that may be able to help.I will forever recommend their service department as o e of the very best!Thank you Hells canyon Harley Davidson. You have restored my faith in great service.

Ro
Review №4

Picked up a decal and ordered some Hells Canyon chips. Saw my first electric Harley. Very interesting. Still wouldnt buy one based on the 150 mile ride before recharging.

Ch
Review №5

We were on a long trip and needed oil changes on 3 motorcycles. It was later in the afternoon and the service department went above and beyond to take care of us and get us back on the road. A wonderful dealership with terrific people. Many, many thanks!

Ro
Review №6

They found the issue and did everything they could to resolve the problem caused by the previous HD Dealer. They kept me informed of everything they found and what they did.. Honest and upfront. They showed their love for what they do.. Exactly the type of place i would enjoy working..

To
Review №7

Rode over 300 miles today and wanted to get a shirt. Made it with 2 minutes to spare after getting pulled over on the other side of the river. Nicest staff around.

Li
Review №8

They let me in even though it was closing time since they had a bike deal in the works. Awesome store with the nicest employees. If I am ever in the area again I will make a point to stop in!!! Thanks guys for putting a smile on my face!!!

Ch
Review №9

Every person that works in this dealership is amazing. Tara our sales lady was exceptional.

WG
Review №10

They made my purchase experience easy and hassle free. I got exactly what I wanted and they went the extra mile to make it happen. Thank you to Tara and Jacqueline and all the rest of the team. I love my 21 Street Glide Special, and will recommend Hells Canyon Harley to anyone.

Jo
Review №11

I am so happy to have gotten to be a part of the Hells canyon family. I have run into a couple small issues with my bike and they get me a appointment and fix my bike ASAP so I can get out and enjoy it. Very professional and friendly! Again highly recommend this place for all your Harley Davidson needs…

JP
Review №12

Made a stressful purchase day into a fun afternoon! Received numerous goodies, and some for my wife! Meeting Everyone was great!

Je
Review №13

Its a Harley shop, all the cool stuff and its name is even cooler. I was just passing through and ya gotta have a t-shirt saying Hells Canyon. Great people running the place too. 👍👍👍

Ma
Review №14

Nice clean store. Friendly helpful staff. Smaller than expected inventory. Nice 3 wheeler.

Ca
Review №15

Great atmosphere and great service! They really make you feel like family! Every single person i spoke to was amazing.

Ea
Review №16

It is a good places an thay have what I need

Al
Review №17

Friendly, efficient, and fun! What more can I say!

Wh
Review №18

We were in there on a Saturday 3/6/2021 standing at the parts counter waiting to be waited on. Our usual parts person was gone for the day Eric Forest. (Eric has been great to deal with our parts for our CVO) So we tried talking to a different parts person. This guy didn’t care that we had been talking to Eric. He just kept telling us there were no opening anytime soon. We explained we lived 100 miles away and that our parts were in and paid for. We also said, we were not in a hurry. Finally he decided we could unload our bike. Next the service guy came out and was very helpful unloading and getting the bike signed in. He was great to work with Thank you. Tuesday my husband called to complain to the manager about our treatment on Saturday from the parts counter. She made him feel like it was just us. So long story short,, we decided to remove our CVO, parts and all.

Ja
Review №19

Had an amazing experience from the sales staff, service staff ... Everyone was more than willing to do what it took to make my wife and myself happy ...

Ed
Review №20

From kicking the tires until they handed me the keys everyone at Hells Canyon Harley Davidson made me feel like family. Great customer service.

Ga
Review №21

Very nice and friendly staff in a very cool town. This store is a must for some cool shirts and apparel heck who dont want a cool Hells Canyon shirt. The store is at the base of the mountain where a new hill clim spot is being built. Stop in and check them out. MAD.MAN

Ke
Review №22

Outstanding dealership, greeted you and treated you with the utmost respect. Knowledgeable and friendly staff, who were truly interested in talking to you and knowing where you were from. Of all the dealerships we visited, Hells Canyon was the best for customer service and made you feel like a local.

Pa
Review №23

Great people, Great service and they feel like family.Awesome selection of clothing too!

ha
Review №24

Very nice and professional folks here no problems at all in every department

Br
Review №25

Adam the sales manager was very open and professional and responded to my needs in trading in my current HD touring bike and finding my perfect new ride.

De
Review №26

Most amazing Staff ever! This Team rocks and knows how to make their customers feel like family!! They will forever have my service!

Bo
Review №27

They dont have Goldwings.

Pa
Review №28

So I’ve purchased three Harley’s from this place and have always been pleased. But today I’m not so happy. I have a 2017 Harley trike paid $44,000 for it by the time contract was signed. I purchased the extended warranty and Pre-paid maintenance which cost over $3000. Last few years have had back surgery so have been able to ride much. Just found out the 3 year extended warranty ran side by side with the two year factory warranty. What the hell. Why would I need an extended warranty to run with the factory warranty extended means beyond. Then because I was unable to ride it and put miles on it my Pre-paid expired to WOW over $3000 gone like that. REALLY FEEL LIED TO, I EXPECTED MORE YOU GUYS!!!!

ch
Review №29

While I was t there for a bike. I was there looking for help to fix my fire damaged classic. They gave me some great info.

Jo
Review №30

I love the merchandise and people I meet there.

Ch
Review №31

Excellent experience just had a quick question about my bike gentleman came right out took a look and let me know exactly what I needed and how much it was going to be

St
Review №32

Long story short, 60$ for no name tire wasnt an issue. 220$ to mount it was. Ask price of mounting tire before assuming it is less than 30$ like most shops.

Ro
Review №33

Thank you Andy! We got it done! Love our new bike we will always choose Hells canyon for our Harley family. This group works hard for you! What a fun experience!

St
Review №34

Rode all the way from Walla Walla to deal with Adam, Diana and her crew. Amazing customer service, super friendly staff. Will absolutely be back!!!

Je
Review №35

Had a new exhaust put on the bike was fast and sounds great

Sh
Review №36

Very impressed! Nice dealership and will recommend for service or shopping. All staff were friendly. Jack the service manager was very professional and shockingly efficient. Went above and beyond to look after us strangers in need of service just randomly passing thru on a Saturday. Keep up the good work......doing Harley Davidson proud.

Cl
Review №37

Staff is always very friendly and helpful, would like more bike gear and accessories.

Jo
Review №38

They are the friendliest dealership Ive been to and the parts department is the best! Service department has never let me down.

gu
Review №39

Awesome Dealership. They helped me every way they could. !

Br
Review №40

Had excellent customer service from Liz I found what I needed and. Couldnt be happier Thank You Liz

Ba
Review №41

Awesome dealership. The people make the experience. From Adam and Neil showing bikes to Tracy and Jacki making a deal happen to Jack in the shop staying late to get the bike built so you can ride home on a Saturday. If youre going to buy a bike, buy it here.

Da
Review №42

I needed a front tire. 130/80B17 on my ultra. These people charge me $251.95 for the tire and then $84 to put it on the bike. It is a $ 155 dollar tire and an hour labor to put it on. Do not stop here for your service

Ch
Review №43

Great service, friendly staff

Er
Review №44

I just purchased a new 2015 Dyna Wide Glide from these folks and wanted to say it was the most positive and fun experience Ive ever had purchasing any vehicle. During the sales process I was given a tour of the store and was introduced to many of the people who work there including parts, service, and retail. My sales person, the business manager, and everyone else I met was friendly, down to earth, and knowledgeable. These are genuinely friendly people who like to talk motorcycles and clearly care about their customers and customer service. It is rare in my experience to find a dealership like this. What a great group of people.

Ti
Review №45

Best Harley store by far! Friendly staff clean store near racks and very helpful!

Da
Review №46

The people at Hells Canyon Harley-Davidson were all very friendly and helpful. I would recommend this dealership to anyone.

Ch
Review №47

As soon as we walked in the door we were greeted and helped throughout our visit. They were out of some sizes of their t-shirts with the city and state on them, but they are getting a shipment within a couple of weeks.

lo
Review №48

Friendly!🙌

Bi
Review №49

This team understands customer service. Ive ridden a Harley for 11 years, and stopped in at various HD shops in Canada and the U.S.. This time I experienced parts, service, and the front end. All very accommodating. A great team starts with great management. Well done to all!!

Sh
Review №50

Very well organized, well stocked, friendly staff. Service Mngr. Jack Murphy was very helpful and friendly.

Jo
Review №51

The service manager Jack was awsome he fixed a recall on the ABS Brake system that I know nothing about, a Loose grip and fixed the fuel leak I brought it in for in just an hour plus washed the bike. He Explained the fixes and was very helpful . Thanks again I will Definitely bring my bike back for any repairs needed you guys rock

Ca
Review №52

Super friendly staff! If your traveling and heading that way, you gotta stop in for all your Harley needs!

Ch
Review №53

Quite an outstanding Harley-Davidson dealership. I have had nothing but good experiences with them since I purchase my 2017 Road Glide two years ago. I recently had an issue with my bike that was luckily covered under warranty and they were able to straighten it out within an hour. I highly recommend talking to Andy for all of your HD parts needs. Will definitely return to them in the furure.

Sk
Review №54

Nice place. Great discount cloths rack. Place is clean. Good coffee. Awesome staff.

mi
Review №55

Great customer service and Liz knows her stuff

Ai
Review №56

As a RC, very nice store, and friendly staff made are visit just that more wanting to plan are next ride.Thanks to the young lady who helped us, and great personality..your trully a super model..Maybe next time, have a manager special and have them wash and detail are bikes.As we say at L.W.Little love goes a long way.[].RC..LW..chapter

Ka
Review №57

Absolutely phenomenal!! From the smiling faces when you first walk into the dealership, to the last person in sales or service, the staff is professional, caring, friendly, and I could go on and on. We have purchased three bikes so far from Hells Canyon Harley Davidson and it amazes me their attention to detail and making sure your experience is a great one!!

Li
Review №58

Super friendly people. Great prices..good selection..

Be
Review №59

Very good deserves a 10 star.

Da
Review №60

I like HCH-D because its a small enough dealership where one can get well-acquainted with all the staff. Moreover, I have full faith and confidence in their service department...under Jack Murphys leadership and lead technician Darrells years of technical experience, expertise & knowledge. Everyone is friendly and treats customers with dignity and respect--even the owly ones. They do their very best to help get travelers back on the road again when breakdowns occur. Eric Forest, parts manager, provides excellent, efficient service. New store GM Diane is out on the floor greeting customers personally, when shes not too wrapped up in company management. Go to HCH-D and youll see what I mean.

Lo
Review №61

Small selection of motor clothes & even smaller selection of boots. The bathrooms ALWAYS CLEAN! Staff are friendly too.

Ci
Review №62

While out on the road during our vacation we needed work done on the Harley. They just happened to have the part in stock. They got the bike in late in the afternoon and we picked it up first thing in the morning. (Just so happened we were staying at the hotel across the road from them) They have a great group of employees there!

Du
Review №63

Second purchase at Hells Canyon Harley Davidson. 5 star satisfaction! Adam was my salesman, did an excellent job, all the other departments did amazing as well. Thanks again to everyone who helped! Hells Canyon customer for life!

En
Review №64

Best, honest, and most helpful Harley Dealership Ive ever been to. I drove 6 hours just to go to this one as my local Harley dealer try screwing me over twice. They didnt try to sell me on all the accessories and upgrades I couldnt afford. I am even willing to by parts from them and pay the shipping rather than ordering from the local High Desert Harley.

Ti
Review №65

I got my new bike whoop whoop there a perfect 10 in my book

Ji
Review №66

Great place! Love the staff!

Mo
Review №67

This business really cares for their customers. My father unexpectedly passed away and was a huge Harley fan. The Manager Had My Family And I come In take pictures of me with my dads ashes on his favorite hog then let me pick out a free Harley tee-shirt and a collector poker chip and sent me the pictures as well.

Ca
Review №68

Great store, nice people. If you are interested in buying a motorcycle this is the place to go.

Da
Review №69

Round 1:My problem is with the service center. I had an issue with my bike, made an appointment two days in advance and ended up sitting in the store for over 7 hours without the main problem being resolved. Oil leak was fixed, which was significant.Round 2:Appointment made two weeks in advance. After sitting for one and a half hours I was brought to the back to speak with the mechanic. He asked me if I was aware of a specific problem....the main reason I was there, which was made known upon making the appointment and again when arriving...5hrs later, bike is running great. So the work is solid, but make sure you set the entire day aside.

R
Review №70

Ok, heres the situation. At the Hells Canyon Motorcycle Rally (epic btw) and needed new highway pegs for the Harley. Stopped in to their remote showroom in Baker City, no luck. HOWEVER, they brought them in from the main dealership for me! WAY above and beyond. Thank You All at HCHD!!!!!

Ke
Review №71

Easy to work with group of folks who clearly know what theyre doing. Selection is killer, staff is excellent, and the bikes are plenty - what more could you ask for?

Jo
Review №72

A great Harley dealership. Very helpful and friendly people. Stopped by when we were passing through Lewiston.

Je
Review №73

Very nice shop very friendly staff definitely stop by if around

Jo
Review №74

These people take care of our Veterans. They also employ Veterans. The quality of service at this shop is superior. Thank you all.

Ca
Review №75

Great associates in store! Fun place to visit!

Ke
Review №76

Extremely service orientated! Jack in service is the greatest service technician to work with that exists.

Ja
Review №77

A totally amazing experience!!! Traci, Diane, Adam, Chris, and Jackie are wonderful!!! I hear Jack is too, but he was MIA!!! 😂

De
Review №78

Just had my Street Glide in for service at Hells Canyon Harley. Excellent service, parts and friendly faces!

Da
Review №79

A wonderful place, it feels like home there!

Jo
Review №80

Friendly people Jack is great goes out of is wait for the customer Even after hours came up the Hill to help me get home

Z.
Review №81

Excellent sales department! Knowledgeable and friendly staff.

Al
Review №82

We stopped to salivate over the bikes. They had a BBQ going for their customers and free bottle water. Go give them a visit.

Li
Review №83

This place ROCKS!!!! I can’t wait to come back! Everyone here is amazing, honest, and seriously cares about their customers. They go above and beyond for sure!!!

Na
Review №84

Great people in here, all questions were answered. Great place to do business with.

ma
Review №85

Very cool store but still cant believe a simple t-shirt was $46. I walked out empty handed but enjoyed looking around and the staff was very friendly!!

Li
Review №86

I needed a longer hair sleeve, was taken right to the display and she pointed out the pros and cons of each!Very helpful and friendly!

Aa
Review №87

These people are the greatest. Kind polite fast. Excellent service.

Re
Review №88

Just window shopping. Cool bikes for sure.

Kr
Review №89

Unbelievable service! We needed an item at the last minute and all the other stores in town were closed. Although they didnt have what we needed to buy, they lent us their personal one and Adam brought it to where we were! I would give 10 stars if I could!

St
Review №90

Very Friendly Staff! Everyone works hard to make sure you feel comfortable and are happy with your purchase.

Ke
Review №91

Dropped off bike for 35K service.

Sh
Review №92

These folks are family. Hand to god, best experience every time I go there.

Am
Review №93

Awesome 😎

Ja
Review №94

Great people always ready to help.

So
Review №95

General manager of the clothing department was very helpful in helping me pick up a helmet! And she is beautiful too!

Ro
Review №96

Excellent sales staff, very knowledgeable, definitely worth the ride to do business with them

Ju
Review №97

Always friendly. No pushy sales

E
Review №98

Good people.they make me feel welcome even though they know Im not buying anything. You can find deals if you look too.

Do
Review №99

Very helpful looking up and cross referencing old and after market parts

Mi
Review №100

Super friendly staff.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:306 21st St, Lewiston, ID 83501, United States
  • Site:http://hellscanyonh-d.com/
  • Phone:+1 208-743-7433
Categories
  • Clothing store
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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