October 28 2021 i had a surgical tooth removal. I was told my prescription would be ready at this cvs in an hour or 2. I arrived an hour later. My prescription was not able to be filled because of insurance reasons. That was fine. I had been to the ER previously and had gotten a script to hold me over until the extraction. No problem the pharmacist told me it would be ready for pick-up monday the 1st. Here we are thursday the 4th. I went to cvs to pick up my script and in the drive-thru was told i would have to come back in 45 minutes to an hour because it wasnt ready. When asked why i was told we are short staffed and backed up. I explained to her i dropped this prescription off a week ago. I was then told we are short staffed i dont know what to tell you. I then proceeded to park my car and go inside to talk to the manager. I was greeted at the pick-up window explained my issue and concern and was told we have a 5 day wait we are short staffed. I told her i want the manager and was directed to a person named linda. After explaining that my order is not ready due to staffing i told her 7 days is unacceptable. She tells me i can have it ready in 10 minutes. So i tell her the drive thru lady told me 45 minutes. I get well the drive thru takes longer. I expressed that im never using this cvs again due to the incompetence and i told her 7 days to wait for antibiotics is unacceptable. That long of a wait for any med is unacceptable. I stopped using this location due to this type of incompetence and i see there is no change. Will not see me back here.

Somebody needs to Retrain Jo-Jo from pharmacy. Super super super rude for no reason. Been going to this pharmacy for years and have never had a bad experience until yesterday. I understand being short staffed and busy but no reason to take it out on customers

CVS pharmacy employees are INCOMPETENT!!!!! Not just at this location, Auburn location, too!!!Cashier forgot to use my coupon for ClaritinD 24hour. She cancels the transaction out. In doing so I was unable to purchase it again, bc there’s a limited quantity allowed for purchase! It was a 15 day supply. In the system it doesn’t cancel out a wrong transaction. NOW I AM UNABLE TO GET MY MEDICATION FOR ANOTHER 15 DAYS!!!!!!!!!! INCOMPETENT!!!!

Have everything I needed the pharmacy workers were quick and courteous

I called to have my Clopiogrel refiled and they refilled Clindsmycin instead. The Medicine I requested is a heart medThe one they refilled is an antibiotic. Wow!

Always have great experience at cvs

They have cheap butt cream.

Ok ok

Its c v s what do you expect.

Not to much different from Rite aid. O walked in an headed for the bathroom, did a check and came back out. Walked around the store a bit and have no complaints. The store was Clean, the workers are nice, and well dressedHappy new year. See ya around.

Always take the time to explain any questions I have n make sure theyve explained it n that I understand. I wouldnt go to another pharmacy unless it was an emergency. Thank u for making sure all my needs are taking care of

Went to drive thru. Two cars ahead after waiting a bit went to 2 nd lane only to be told ro go to other lane canister was broken. After waiting 5 mins gave my name and computers shut down because it was 8! Not impressed they had about 6 people running around in pharmacy and i left without my meds! I was there before 8

Our family has been part of the CVS family for well longer than a decade. Rodney is wonderful to us and knows us by first name when we call or he has to call us. I have tried other pharmacies and the lack of personalized service has always brought us back here. We now live in West Gardiner and still travel to 446 Sabattus St CVS to have our scripts filled. No better pharmacy in Lewiston or surrounding area.

Very helpful staff at the pharmacy helped me find the item I was looking for and explained the differences between similar items. Also signed up for CVS rewards which saved money.

Very nice big clean store. Has everything. Nice employees

Convenient, polite also competitive prices. I prefer CVS pharmacy to others in the area

Prescriptions are always filled fast and accurately. The drive thru is also a real plus.

I went there to pick up my meds and 1 was wrong had someone elses name on it i am.so glad i read my lables before taken my meds.

The service in / at the pharmacy was disgusting, we waited in line only to be skipped by a Luke who was very rude. Wouldnt recommend going unless you have 2 hours to wait.

BEST SERVICE IN TOWN

Its a goodplace to go shopping! There is lots of deals

They are amazing

🙏👍😊

Good service