Opened a trundle bed and found this. Employee I reported it to didnt seem bothered. Sanitized my hands and walked out. Just foul.Oh, and that is a blood stain in the lower left hand corner.

Great staff, very clean and good prices! I love this store!

As far as I know this is one of the last good retail stores in the Lewis/Clark Valley apart from Walmart and not everyone wants to drive all that way from the Orchards for the stuff they need or wait for a package in the mail. Its small and compact, but packed with so many household essentials in a convenient location. Id love to see this place get more business.

Called about a fan. Employee was very helpful. I managed to get the last fan during a heat wave. Thanks big lots.

Found what I wanted,and got checked out fast

Friendly and helpfull associates. Thank you for the fast friendly service.

Lots of empty shelves but it is clean and service was good.

Sometimes the shopping is great and sometimes its just ok... Constantly changes with their stock!

Purchased a table online and called the store to ask to hold it until a certain date, they said yes that that wasnt a problem. I get a call a week later saying the manager has told them that I have to pick it up the next day or they are cancelling my order. Instead of trying to work with me on it after being told false information, Im given an incredibly short deadline with no apologies or anything like that. Absolutely poor customer service, will not be buying from them again.Id like to add that the employees Ive talked to have been great. However, Management seems otherwise.

It was okay. Glad they were open, alot of stores in the area wasnt.

Solid selection of basic goods and some good quality furniture. They post a mask required policy, but dont enforce it.

Not as many items as there use to be. Felt empty.

I looked all over town and nobody had the storage bins I wanted...then I found them at Big Lots. Big Lots always seems to have what I am looking for.

Fun store, great variety of items. Great] prices

The store is pretty sparse for merchandise, I like shopping there but dang they need merchandise.

Walked by 2 employes who seem to be unaware of< customer service is job one>

I went to Big Lots in the evening on 4/17/21, I was treated pretty rudely. I was charged for a full size sofa, when I had bought a love seat. They told me it was the same price & werent even going to look into it. I became insistent someone look into the pricing, because it didnt make sense a love seat would cost the same as a full size couch. Thats when I began being treated like a problem by the staff. A woman helped to cash me out. She was obviously aggravated by me. She resentfully checked their sales prices and found there was a difference in pricing. She didnt apologize, but took the difference on another purchase I was making. She didnt give me the option of having the funds refunded to my card. I could tell I wasnt going to get anywhere with them so I gave up and took the discount. The womans tone was passive aggressive. Im a loyal customer of Big Lots and I enjoy shopping at their store. I have bought furniture, home décor, groceries, and supplies for work. During this encounter, I felt like telling the staff I would no longer be shopping there & neither would my place of business, which is a large company in Lewiston. But I didnt think they would have cared. Later when I got home, I called Big Lots and asked to speak with the manager, his name was AJ. He was just as indifferent. As I told him about how I felt, I heard him sigh. Wow. When I was done saying what I had to say (in which I tried to give her the benefit of the doubt, maybe it had been a busy day for her, etc) all AJ had to say was Well we made it right for you so.... NO apology, NO empathy. He was just a dismissive and passive aggressive as his cashier was. I dont plan to let this go. Im going to call on Monday and maybe speak with a more customer service- oriented person. If you plan to go to Big Lots, just be aware their closing shift refuses to handle their customers concerns well.

Can usually find a bargain on the end isle of food deals 👍

Always find odds and ends in this store, stuff I dont need but I like so there goes my 🤑 money 💰.

Love the app free stuff, love the redo of the floor plan

Was happy to find item we wanted in stock and quick service

Nice clean store. A little high on the cost of the furniture.

Nobody works on the floor so its frustrating having to wait in the check out line to find a price of an unmarked product.

The guys there were helpful and pleasant. Thank you Brandon for going out of your way to help as well as suggest the rewards program and Thomas for being wonderful in checking me out as well as signing me up for the rewards program

Cute little small town store. Friendly and reasonable prices. Please support them. When we move there we want them to stay open. Whooops........gave this review on wrong place. I meant this review for Pomeroy foods in Pomeroy Wa.

There was a lot of stuff on some shelves but other shelves had nothing on them. Really great deals but affordable

Great prices and helpful employees!

Shelves were empty

Always find what I need and then some❤ great prices and fun hoilday things highly recommend alittle bit if everything

Walk is with a list and found everything and more

I do NOT hate this place! I was saddened to see some of the shelves empty or nearly empty. Like so many businesses, they are struggling to keep their doors open!

The store manager looks like Keanu Reeves.

Nice to have Big Lots here,with so many of our stores closed you might find what you need here.

Awful service, I purchased an item that had several on the shelf, the price on the shelf was 20.00 at checkout it rang 22.00 checker pretty much said oh well. I told her she better remove the other items or change the price

No reason to rate any less. Big Lots a long-time favorite. Competitive prices; great moderately priced furniture, cashier service outstanding.

Very helpful. Ran out of Christmas supplies too quickly.

Bought a kids activity set every single piece broke within the first 5 min of playing with it

Service was good but shelves were fairly empty.

It was kinda scary to be honest it had that Kmart feel and you know what happened to them

Good deals,but never seem to have the same items as the online ad. Bare shelves.:(

I was greeted at the door and asked if I needed any help. I did because it was the first time Ive been in this store. Loads of stuff and the prices looked decent. Ill be back.

Great customer service. Found more than I was gonna get

I loved their Buy One Get One 50% Off deal! Was able to get the curtains for this huge window for WAAAY cheap!! Everybody loves them! I will be back to finish up the touches of dark blue in my living room! So many things you guys have at such great prices! 😁

I shop here fairly frequently. Pretty good deals. Not sure what theyll carry at any given time. Seem to have good employees especially manager. Toy section not that great, but neither are other stores. Seasonal stock is good.

Always good deals

Interesting place.

Clean employees were exceptionally helpful

Love to shop here. Always SO HOT in the store. Friendly staff and most things very reasonable.

I used to love this store and would recommend it to everyone but now they have this one cashier that pushes the big lots cards too much. I dont shop there much anymore because of him.

Big, clean store. Employees were friendly and helpful.

You can get some good deals if youre prepared and know your prices.

Wow. I am going to go back when I have more time. I didnt know they sold such wonderful couches, beds, and mattresses. Many other departments with great prices.

The employees are always friendly, best price on 2lb. canned nuts, and a lot of other items. Big Lots! Big Savings!

Redoing the aisles so hard to shop

Good store for great bargains. The store is neat and clean.

They had good sales on Easter items. Josh on checkout was fast, accurate and pleasant.

Always a fun place to go. Great employees, clean store and decent deals. Must go check out!

Great seasonal stuff

Always clean. Variety of stuff. Can get a lot of what I need and can spend a lot of time browsing through the aisles.

Friendly and helpful staff, and some really good deals. Highly recommend checking in out yourselves.

Best prices.

I have been to this store location in Lewiston many times and it seems like every time I am in the store, I see the same two Female managers talking down to the other employees, calling themNames, rolling their eyes, walking away annoyed, and even acting mad when customers have asked for assistance. I am not sure how this place remains open or how people continue to work for this location.

Bought 2 different living room furniture sets both broke down in 3 months.. Their products are garbage, their customer service is even worse. Will not ever have my business again

They are so nice and say hello to you when you come in

Fairly good selection some good prices some fair.

I love the store friendly staff very clean and helpful

They rarely have any stock in this store.

I love going here! Friendly and inexpensive.

Delightful Store! Offer quit a bit for way cheap. Totally recommend.

Staff are always friendly and helpful. Always find great deals.

Too warm in this store.

I can almost always find just what I need & theyre so fun and helpful!

Very nice clean Place everything you can think of but it was different from what it used to be

The employees always greet as I enter the store. The prices are decent and the shelves are stocked accordingly.

Great service..cashiers very sweet

Only store in town with table cloths of size I wanted. Good service also

Good prices

Fairly decent variety of wet and dry goods

Clean store. Lots of merchandise to choose from. Checkout was very awesome!

The feel of a store thats barely staying in business

Mediocre prices with a mediocre selection of products.

Love the fact you can buy there then make payments to own

Good prices. Dont have a large varity of items.

All around good store

Clean & organized compared to others Ive visited in Spokane area.

They have lots of inexpensive stuff. And my wife found some authentic German pickles which she hadnt had in a while

I shop here sometimes

Lots of empty shelves

Helpful people. If buying furnishings as for Crystal she is great.

Very helpful staff. Not crowded

Amazing prices and great staff

Love this store

Okay prices, not a large inventory

Great place and great prices!! This place has a little bit of everything!! Check it out!

Very good store and friendly staff

Good value buys and very attentive staff over all a very nice little store.

Great selection and price. Friendly workers.

Needed more help thay where just standing there

Hard working people you have there.

Is always my go to store but have noticed some of their prices are getting really expensive compared to last year and year before