I had an old AC system replaced by Northside, furnace, coil and condenser, who did outstanding work. Not only were they incredibly thorough and professional from the very first assessment with Chuck, which included a proper heat load calculation, but they made improvement suggestions, planned to reorient my equipment in the attic and were extremely competitive on price. The installation crew was friendly, professional, communicative and blew me away with their creative install that passed inspection 2 days later. I took bids from 4 local companies, 2 took no heat loads so were disqualified immediately and the other sized properly but wasnt competitive on price. I wont hesitate to use or recommend Northside in the future. This is my AC company! 5 stars!
We needed our AC looked at and finally bit the bullet to call. They had someone out there within a couple hours! The guy was Extremely nice, professional and helpful. He fixed the problem and had everything cleaned up within an hour and a half! They gave me a heads up call so I could put my dogs up which I really liked! The office people were very sweet as well! Highly recommend calling them for any problems you have with your unit. Definitely using them again if we have any problems in the future!
My elderly parents’ AC went out. Found Northside via Google search. Called & left a message. Tim called me back within 10 minutes. I explained their situation and he was at their house within 45min. Diagnosed the issue, repaired it, & had cold air blowing once again in no time. He really saved them. Good dude and fair pricing. Would definitely recommend. Thanks Tim!
Kameron was great! Informed and educated me on all components of the AC system. Highly recommend him!
Tim came out and did a repair on our AC on the same day that it went out. In less than 2 hours, our system was back up and running and we were comfortable in our home again. Northside installed our AccuClean AC unit in 2016 and they have done a wonderful job with keeping it running well. I recommend them to anyone in need of HVAC assistance. Their prices are fair and they are professional and courteous.
Tim came out and diagnosed the air conditioner issue quickly. He had the part needed on his truck and the repair was done rapidly. Tim was very nice and explained the entire situation in a very understandable way. Thanks for all your help!
I’ve been using Northside for all my AC and Heating needs for 12 years. Josh came today for the routine maintenance at our new house and I was impressed with his professionalism, knowledge and demeanor. I’ll be asking for Josh to return and continue to recommend Northside to everyone I know.Also, shout out to Kim in the office. She’s awesome in every way!
Great service after the sale. Middle of June and Company got to me next day to look at an issue. Tim was a fantastic guy and very patient explaining the issue and solution. Very pleased.
Tim is amazing, super nice dude. Came out on a Saturday. Quickly fixed the problem. Very fair price. Highly recommended.
Kameron not only showed up early but was super friendly and helpful!! Great service 10/10
Had tech come out for consultation about room being hotter than house, no issues with unit. Charged us $230 just to close vents throughout the house with no technical suggestion. 2 days later. Our blower blades came apart and locked up the motor. Needless to say, we went without AC (no response to their 24hr hot line) due to this negligence and now need to fix something caused by the extra pressure.Do not recommend this company. Spend your money else where.
Service was performed by Sam Hoffman, Sam was very professional got right to work let me know what he was going to be doing .he serviced both the units in my house identified an issue with the return Plenum that I need to address . I was very pleased with his Communication to me and his thoroughness . hope he services the units next time thanks Grady
Sam checked both of my Units and afterwards we sat down and went over everything that he did and what he found. Sam made sure I understood what he would suggest I consider repairing and all the different ways that I could do this. Sam was very straight forward and very honest when we discussed all the options and I felt very comfortable with his professional “down to earth” no pressure demeanor. My units are pretty old and I plan on letting Northside replace this older unit after Sam & I went over the Pros & Cons of such a decision!!With Service employees like Sam I will always call Northside to be my A/C units Service company!
Sam was our technician. He was very professional and thorough in his communication with us. He build our confidence in him by being transparent and keeping us in the loop. He never hesitated to answer a question and made sure we understood. THANKS SAM
Highly recommend Northside A/C! Al and Sam were at my home today for maintenance and inspection. Both were professional and courteous, while being efficient and timely. They recommended repairs prior to an outage emergency with different options available to me. Good communication, and I appreciate that!
Josh was very responsive!! Even though it was 11:00pm!! Texted his eta & arrived as promised. Professional & knowledgeable! He got our unit up & cooling quickly! So thankful for their 24hr service in this Texas HOT June weather!!
Tim came out promptly to fix our AC. He was so nice and professional and did a fantastic job. Would highly recommended this company. Very personable and fair with pricing.
Kameron is fantastic! He always comes in, and is so attentive and kind. We are SO thankful for all he does for Orangetheory Fitness.
Dependable, Honest, Only people I ever use. Tim does a great job!!
AC is not getting cold enough and I called north side. Josh (technician) came out and checked the unit. He is very professional and know what he was doing and found that unit was low on Freon. Performed a leak test on an oily part of the insulation but it was good. After topping off the Freon he found it was the loose valve and tightened it. The ac is running cold now. Thank you Josh and Northside.
Tim and Josh were great! They did an amazing job. Took their time and went over every detail. Very satisfied with their hard work, hope to see them back again.
Tim called to let me know he was on his way. Quickly diagnosed the problem and got me up and running. Very personable. Typical of Northside employees.
Frank and Jose did an amazing job on our new AC installment. They were super informative with all that would be done and got it all done in a timely manner. Highly recommend their services!Thanks for helping us be prepared for those hot summer months ahead Guys!
Service was excellent. Technician (Derek) was great. He was very knowledgeable and kept me well informed on what was going on. Costs were reasonable.
I had three companies come out and look at the job I needed to have done. Northside was the only one that I felt was honest. Other companies said I needed to have things done that didn’t need to be done. Al was friendly, on time and trustworthy. I will use Northside from now on!
Tim did a great job, very thorough. It was clear he knew what he was doing. I was very happy with the service.
Sam did an excellent job assessing our air conditioner. He was knowledgable and polite. I will be asking for him to service my air conditioners in the future.
Sam was extremely professional & polite. He explained everything & wasn’t pushy at all. I will request him again!
Had to have both units on our home replaced in less than a year apart. These guys did a great job!! They were fast and thorough. Definitely use them if you are looking for a great company!!
Tim came out on time and solved our issue. He spent time finding out what was wrong with our condenser and it was under warranty. He ordered a replacement for us and will install soon. Great service!
Tim was our service provider today and did an excellent job. Efficient, on time and through. We have used Northside for years for installation of new units, repair of existing units and system checks, always with this experience. We highly recommend them.
Kameron is always super efficient and fixes all of our issues! We can always depend on him no matter what. Keep it up!
Tim was very personable and got to work without delay. He clearly explained what was wrong and our options for the repairs. We will be calling on him again.
Josh was quick to respond. He sent numerous texts for his ETA. He was polite and professional. 5 stars all the way.
Kameron and Sam were fantastic. First time in our office, and its like theyve been here a million times. Professional, prompt and very thorough! Would highly recommend to anyone, whether it be residential or commercial!
Josh was awesome. Found our leak in minutes, showed me a video of it so I had confidence the problem was found, polite but didn’t waste any time. Thank you Josh!
Sam was very professional and very efficient. He explained everything thoroughly and left no questions unanswered. If you need a technician, ask for Sam.
Tim and Terry replaced a unit and repaired a unit for us!! They were very professional and on time. Got us up and back running in no time. Highly recommend them!!
I recommend Josh. He was great! Explained to me in detailed all the things that’s going on with my air conditioning units. I highly recommend him.
Kameron came out to help us and take a look at our AC/Roof leak issues. The guy is as thorough as they come. He held the ladder, I held the ladder..team effort. Like circus performers. We investigated and determined that the leak was most likely not coming from the duct work and most likely coming from the roof. Highly recommend Kam the Man.
Josh was efficient, diligent in finding the problem, and informative. I appreciate his work ethic.
Tim came over for the maintenance checkup and was awesome. He found a couple minor issues that he was able to fix today which was great since the heat is on its way. He made sure he included my membership discount too. Thanks Tim.
We had a bad experience with one technician but management made it right and they have been great ever since. Terry Young was very professional, honest, and thorough with his explanations.
Tim took care of my house today. Very kind and super thorough. I have used Northside for my business and my home for many years now. I trust them. Always quote within reason.
Josh was very helpful! He even helped fix a decoration within the classroom that I couldn’t reach. He was super friendly and even answered some students questions as he worked.
The best HVAC tech (Josh) and company I have ever dealt with. Took care of our ac problem when another company (A#1 AIR) could not but yet they (A#1 AIR) still charged us. Thank you Josh and Northside Air Conditioning for getting our home nice and cool again. If I could give more stars,I would. Costumers for life!✭✭✭✭✭
Al was super fast to come to our rescue today! Somehow, our thermostat was locked and it just said permanently holding so even though it was set to 68 the temp in the house was 75. I just had surgery Monday so all the meds Im on and what my body I going through has me overheating. I wanted to cry.i was so frustrated, but AL saved the day. He knew this thermostat like the back of his hand and fixed it faster than I could say please and thank you! He was understanding, thoughtful, and even took some extra time to explain a couple other settings by answering my bazillion questions.We love this company and they always come through with amazing service, but if you have a chance to, ask for AL! HES THE MAN!
Sam was very thorough and professional. He explained the condition of my equipment and gave me options for upgrading and keeping the system in good working order.
Tim and Josh were very professional, Very informative, Very Fun. Yeah, AC repair can be fun.
Kameron (tech) was great. Very helpful. Will definitely use again. Found my go to HVAC company!
Tim did an amazing job today! We have always been fans of Northside AC and appreciate their honest and friendly service! Keep it up!
Josh and sam where so very helpful and so kind! They came on time and made my business cool down in a gif! Would recommend to my grams if she ever needed someone! They are 💣💣💣
Josh was amazing! He was very friendly and professional! He was respectful of waking into all my classrooms. Made all my staff feel comfortable. Definitely a great experience.
Super friendly and professional, came out really quickly!
Kameron was quick to repair my a/c and was very friendly. Best service ever!
Josh was very cordial and knowledgeable. Very thorough in describing the issues and the solutions needed. Would definitely recommend!
Kameron is amazing! Makes our studio cold and cleans after himself! Very outgoing and over all amazing energy!
Tim was awesome! He came at 9:45 pm with water leaking from our attic AC unit! He rebuilt the drain line and added an automatic shut off for any future problems! Thanks Tim and Northside!!
Josh was extremely professional and on time. I would definitely recommend them in the future.
Al was great! He was efficient and clear in what needed to be done. Performed service with a great attitude. I appreciated him a lot.
The staff is great! They are very polite, professional, and efficient. Kameron had our broken A.C. working again in under 30 minutes!
Shaw came over to the studio after working all day and into the night to service a emergency situation with a/c. He diagnosed the problem and fixed it correctly. Couldn’t be happier with his work.
North side air was great! Kameron came to our building and was quick and friendly and explains to our staff what he is doing to help us understand!
Tim P. was great. Took a while, but THANK YOU for sticking with it and figuring this out. You rock!
Kameron called me ahead of my appointment to discuss my issue and set an expectation for when he would arrive. He was right on time. Before he started any work, we talked about the services that would likely be required and what they cost. We also talked about what I was trying to accomplish with this service call. The call resulted in my unit once again operating normally for a price that I considered to be a great value! I am super happy with Northside and Kameron, and will not hesitate to call them again when I need HVAC service!
Kameron was so helpful and awesome during his visit with us. I would highly recommend him
Tim was fantastic and super helpful! Would definitely recommend
Al was amazing!! He was very nice and professional, he took pictures to show us what was wrong with our AC and thoroughly explained everything. Make sure to ask for Al! He was very nice and helpful!
They went above and beyond to make sure we were taken care of. Prices were reasonable and the level of service was bar none.
Fine young man named Kameron came in and fixed my ac . He was so professional and respectful! I would recommend him to ANYONE !!
Tim did an excellent job! Was very knowledgeable and courteous.
Jeremy, was great today! Came over quick. Always does an excellent job when he comes out!
Kameron was very professional and took his time making sure we were taken care of! Awesome company!
Josh did a great job and I recommend him and Northside for their annual air and heating maintenance plan. They are on time, professional and do a great job for me twice a year!
Great Company. Josh was very knowledgeable about the system. Highly recommend Josh and Northside for all of your HVAC needs!
Josh did a great job! Took Josh 5 minutes to diagnose the problem and repair! Great work.
Joshua Bassinger is an amazing Tech! He knew just what to fix and was so nice and helpful explaining what was wrong to me! Would for sure request to have him as my tech again!
Kameron was awesome, great service and knowledgeable
Josh did an great job looking at the system and spending time both explaining and re-explaining to me. He went above and beyond by looking throughout the attic at our system. Thank you, Josh!
Tech Tim came out today and was amazing. He was thorough, patient with my questions and gave honest recommendations.
AJ has been out a few times to our location and he has been helpful and informative each time! He lets us know whats going on and what exactly needs to be fixed!
Highly recommend Tim and Northside. They were on time, affordable efficient and great customer service by Tim. Thank you for taking care of us.
Kameron did a fantastic job today servicing our system today! Thanks for great service!
Kameron was great and very helpful. Professional service. Would recommend 10/10.
Kameron was very professional and fast! He got all our systems working great so that the studio stays working properly for all our staff and customers!
Kameron was super helpful and quick with his maintenance! He was super informative and got maintenance done quickly.
Tim came out and kept the animals cool!!
Tim did a great job, very helpful, knowledgeable, friendly, helpful, efficient Tim was Great 😊!
Tim did a great job, he got here on time and was very enthusiastic about the work.
Alastair was professional and took the time to show me the issues he noted and answer my questions. Great customer service by the company and the techs.
Excellent work! Josh and Al are professional, friendly and fixed everything for us. Highly recommend.
Josh did an amazing job and was very friendly. I highly recommend Northside Air Conditioning.
Tim did an awesome job - very professional! Definitely will request him again
Northside’s Tim and Jeremy were on time, knowledgeable and efficient. Answered all our questions. Get more technicians like them!
Tim was extremely knowledgeable and helpful, he took the time to explain the services done and recommended maintenance.
Tim did a great job - thoroughly explained everything about our systems and was very easy to work with!
Great customer service and knowledgeable staff. Jeremy was very helpful.
Kameron was great, so informative and professional, thanks for all you did!
We are being serviced by Northside Air, Joshua Bassinger in particular. he is outstanding - on time, professional and most important, knows what he is doing, very experienced in all of our units - we have three different manufacturers.
Jeremy, Kameron, and Joshua have awesome costumer service! They arrived on time and got straight to work! Looking forward to future services.