I’m a first time customer at Mattress Firm in Lexington Park, Maryland. I was very pleased to talk with Assistant Manager Lexi & Lilly. I had great customer care! They were very knowledgeable and I felt they really cared about my needs. I was treated very fairly and given the best deal possible. I highly recommend Mattress Firm!! Thank you Lexi & Lilly!!
I couldn’t have asked for a better experience. I had purchased another bed a year earlier with Scott as my salesman and he was outstanding. Yesterday Lexie was equally outstanding. What a great team they make. Service was quick, friendly and efficient. I would highly recommend Mattress firm’s products. They stand by their guarantees. The Lexington Park store is the bomb with their wonderful staff.
Lily was super helpful and made the experience so much better than expected. I was laughing so much and found something I love. Cant wait for everything to come in.
Took my mother mattress shopping and our sleep expert Lily was exceptional! She made sure we found the right mattress and adjustable base to meet my mothers needs—couldnt be more pleased!
Wonderful atmosphere and staff member was very knowledgable. She helped me make a smart choice!
Bought two mattresses from this store. Lexi and Scott were very helpful and easy to work with. I received a good deal each time and will shop with them again.
Great experience! Pressure free and the salesman was exceptionally knowledgeable. He was more than happy to answer all of my mattress related questions. Would absolutely recommend.
Very friendly and informative they even stayed late to accommodate. Amazing would highly recommend
Very nice. Assisted me with picking one. Explain the difference
This is my second mattress and adjustable bed I have purchased from Mattress Firm ING Lexington Park store. The entire process went as expected the salesman was very knowledgeable and wasnt pushy! Overall very satisfied with the purchase and customer service we received!
Very helpful and patient. I had my 11 month old with me trying to pick out a bed and they made it quick and easy. Im so excited to get my hybrid mattress and adjustable base. Thanks Scott and Alexis
Lexi was very knowledgeable, helpful and extremely professional. I actually called a few times for assistance and she suggested I came in to ensure I was making the best purchase. She was able to give me all the details I needed to make the best selection and Im super excited for the bed to arrive. I would recommend anyone speak with Lexi and she will guide you in the right direction. She also gave me an excellent deal, thanks Lexi!!
I went there to buy a pillow for my husband and the Manager Scott fully explained every question I had and then some. I also looked at a new mattress and he was very helpful. Would definitely recommend this place.
Jay was super helpful, I’m glad I was able to get my first mattress stress free!
Scott is an awesome sales representative, knows so much about mattress. Very friendly service.
Both sales reps at this location were knowledgeable and assisted me in choosing the perfect bed for my needs. They took the time to listen to my needs and helped me select exactly what I needed.
Lexi is great!! She was kind and professional.
Great place, very informative, good expertise
Jay was very helpful and kind. Also he was patient and stood back when my partner would talk . He pulled all the mattresses I that I even looked at. Checkout went smoothly. The other gentleman stayed out of view but were kind and helpful as well. I appreciate the service, kidness and respect showm me. Thank you!
It was really wonderful working with Lexi. She was very knowledgeable and friendly.
My husband and I stopped into Mattress Firm to look for a new mattress. We were greeted by David. Not only was he nice, but he was super knowledgeable!! He spent time giving us details about each mattress we looked at and took the time to show us the benefits health wise, which I found pretty impressive. We got a great deal, as well!!
Great experience! Scott was extremely helpful in explaining the different features and composition of several mattresses at their store. We easily identified what would be the best mattress for a great night’s sleep that also didn’t break my budget. I also stopped in for their 4th of July sale and was impressed with the savings I received. I highly recommend stopping in and chatting with Scott if you’re looking for a better mattress!
Scott was very helpful and patient with us as we tried many different beds. Great prices with good discounts
Mr. Jenkins well informed and made the purchase very easy. Will do business again real soon. Need mattress for the master bedroom soon.
Lexi was Great! Explained everything we had questions about and provided a great experience in picking out what would work great for us.
Scott was very helpful. He helped me pick a mattress within my budget and for that I was able to purchase 3 mattresses. Even when he didn’t have the merchandise he quickly called another store nearby and was able to get me what I needed. In all less than an hour I purchase mattresses for my home in his store & easily picked them up from the neighboring store.Thankyou Scott
Scott was very helpful with explaining the difference in our options and helping us pick the right mattress for us. Everyone in store was super pleasant.
David, provided several options that fit my budget and taste. He described the order and delivery process as well as the online delivery app. Excellent service.
Marc was very informative and no pressure sales, tried lots of beds to find the right one. Excellent customer service
Angel gave me fantastic service!!! She really knew her stuff, did not do a sales number on me, but really cared that I understood everything. She made sure I got exactly what I really wanted, AND helped me understand what I needed to get the most satisfaction out of my new mattress and make it last, pets and all. And the delivery service was everything she promised - got a call the night before to confirm the 2-hr delivery window, and a call when they were 20 minutes out. They arrived on the dot - only 30 minutes into the 2-hr window, and were very professional, courteous, careful of my property, and efficient. And the best part - I had the best nights sleep Ive had in FOREVER!!! Im highly satisfied and could not recommend a better experience. Do your back and your health a BIG favor - go see Angel at Mattress Firm in Lexington Park, in the Kohls Shopping Center. You will not regret it. And I promise I never met her before I walked in the store that night, Im just so elated to have had such a great nights sleep, and wish Id done it a lot sooner. Thanks, Angel, and Mattress Firm!!!!! 😃
My husband and I went to look and maybe purchase a new bed. Marc Wood was a great help and explained the differences between mattresses I definitely recommend going to see him to purchase a mattress
The Salesman David did a great job of giving me the features and benefits and making sure I got what I wanted.
My fiance and I just left and we are both extremely satisfied. Scott greeted us immediately and made us comfortable. Scott was extremely knowledgeable and friendly, never pressured us to make a decision we werent sure of and listened to our needs and wants. Scott also helped us understand the financing and payment options we had available and saved us more money than we expected even during this big sale. 10/10, would recommend to anyone. Thanks, Scott!
Knowledgeable and friendly staff!
Fantastic customer service by Scott. He was extremely knowledgeable and helped make my buying experience very simple.
As soon as I entered, I was treated with friendliness and respect. I have never purchased an investment mattress before and didnt know what to expect. The service that Mr. Scott and Miss Angel gave to me was nothing short of exceptional. Mattress Firm employees are highly trained and knew the answer to every question I asked. The best experience a costumer can have walking into a store is one that he/she is not feeling like they are being pushed to one item or another. The Mattress Firm employees at Lexington Park allow the customer to personalize their options and give them the power to choose. I have already recommended friends and colleagues to your store and will definitely be a lifetime member!
Angel was absolutely fabulous. She was very knowledgeable and worked with us so we could have a comfortable mattress and a great night’s sleep. Thank you so much Angel.
I first met Angel at The Lexington Park Store, and when I was decided on my purchase, and found where she was working, I went to find her. I have never experienced such gracious, dedicated, honorable, very knowledgeable, courteous service anywhere. Angel helped my Husband and I with limitless effort, we drove to Prince Frederick to see her as she was highly referred to us to go back to her. This Associate deserves a Store Manager position ! She is a great asset and highly valued to serve ALL Customers that enter any and every Mattress Firm location. So nice to have you serve us Angel, thank you for taking out the time.
WOW!!! We were thoroughly impressed from the time we opened the door till we left. We were greeted by Angel which we discovered she was true to her name.😇 She was so patient and informational/educational and caring to what we were looking for and offered us many options in making the right decision. Very professional and sweet, she made it seem we were important to be taken care of and not a number to gain a sale like with other businesses these days. We werent just a number, we felt taking care of like a friend. Even offered us coffee or water. She was very pleasant to do business with. Mattress Firm is very lucky you have her. She definitely seems like she will be a leader if not already!!! Thanks again, well be back and will refer all our friends!!
Friendly, knowledgeable staff that explained everything very well.
Very easy purchase experience. Thanks for all the help.
When my daughter decided to move off campus we realized a new bed would be needed. Knowing the importance of a good night’s sleep, we wanted her to select the bed personally. Should we purchase here at home or wait until we arrived at school? Phone calls to the college town helped us appreciate the local stores did not carry the brands available in Md so we could not shop here and buy there. In addition, delivery time for a bed to be purchased days before the start of the semester was uncertain. We called several mattress shops in Saint Mary’s looking for options and discovered Mattress Firm can ship from distribution centers around the country. Our sales agent, Angel Fleitez, worked tirelessly to help us pick the right bed at the right price available at the right location. It was complicated and a bit stressful, but Angel navigated the process like a pro. I am grateful that my daughter will have a great quality bed in place before the studying begins! If you visit the Lexington Park Mattress Firm, ask for Angel. She will help you “save money and sleep happy!”
Wow! I worked with Angel and she was amazing!!! She was so easy to talk to very nice and caring!! I first came to her for info on bunk bed mattresses for my sons. I had been shopping around with the info she gave me, went to another mattress store and there was an okay mattress but the price looked great. The next day I went back to Angel and she worked me a GREAT DEAL on a GREAT set of mattresses and matched that great price from the other store!!! She really took care of me and my family and allowed me to understand what I needed vs. just a cheap mattress! Definitely recommend this place out of all the other mattress stores they have the best customer service!!Thank You Angel!
We were very impressed by Angel. She was knowledgeable, patient and kind to us as an older couple. She explained every version of mattress and did not use high pressure techniques to purchase. While she worked with us she made sure other customers were not ignored. Angel was very thorough with the paper work so we would not be surprised by anything related to payment, warranty or delivery. Would absolutely recommend Mattress Firm and Angel to friends and family.
When walking into the store, I was greeted by Angel. She was very kind and polite. She was very knowledgeable about everything that had to do with mattresses. She was able to guide me towards a mattress that fit my needs physically and financially. She got me set up with a payment plan that fit my budget and found me a refurbished item that brought down the cost even more.Due to certain circumstances I had to set up my delivery to be weeks in the future. She knew the reason for this and called to double check that the date was still going to work. It was a great thing she called because the date had to be pushed back. Another reason why this girl is amazing!Lastly, when she called, I had a payment question and she was more than happy to call the company and ask them for me. She called me back a short time later to answer my question and confirmed everything.Angel was an amazing sales person and did everything in her power to help me find the best mattress for me. She had the answer to every question I had.I would reccomend this store to anyone that needed a mattress in the area. Angel will get you set up with the best mattress for you.
I recently told my sister-law to go to Mattress Firm because I know the Company would take good care of her. She went to the 46300 Lexington Park Village way, suite 110 and found, Ms.Angle Fleites and she could not say enough good thing about how impress she was with her help and guidance in finding the perfect bed for her. Angle made it so easy and we are telling all the family that are located in or near Lexington Park Mattress Firm to go see Angle I was glad she did.
Would highly recommend anyone to buy sleep necessities at this store. Incredibly knowledgeable and will educate you on different options available based on your needs physically and financially. Very friendly service!!!!
Ive been searching for as long as I can remember to find a pillow that 1) Doesnt give me neck pain in the morning, 2) Keeps my head cool, and 3) Doesnt need to be layered with multiple other pillows when I sleep. I tried a bunch of different options and started to think that perfect pillow wasnt out there. I decided to try mattress firm one day, and spoke to the lady there named Angel. She understood my concerns and pointed me to a few options that all have there own benefits. I found a pillow that sounded pleasing and I have never slept so good! This is definitely the place to go when your nights sleep isnt going as should! Thanks Angel!
David was wildly knowledgeable and offered expert answers to every question. Thank you, David!
Had a great experience! Angel was extremely helpful and knowledgeable and helped us find the perfect fit for our needs! She was very honest and very good at explaining every detail! Highly recommend her!
Angel is friendly and warm, and the best mattress sales woman we have had so far. She made us feel comfortable, and asked us what level of interaction we wanted. She was knowledgeable, knew the science behind it, and we didn’t feel pressured. Angel was matter of fact, and spoke simply about the features and differences in the mattress. Angel got our sale and will in the future too.
Very Friendly service. Jim and Angel were very accommodating, and gave us a great deal on the bundle package. Expertly trained and were able to answer any question we had. Thank you. Cant wait to receive our new bed!
David was very informative and helpful. He made the selection process simple and calculated. Can’t wait to sleep on our new bed!
HIGHLY RECOMMEND!! Scott was so informative but not pushy. I really felt he wanted us to get a bed we were happy with. Splurge and get the pillows, theyre worth it! We bought a Beautyrest Black hybrid, our first King size. So far its amazing,I wake up feeling so rested and I have a lot less pains. Well definitely go back to Mattress Firm LP when were ready to buy another. Thanks Scott!!
I did not plan on purchasing anything, as I went with my friend who needed a mattress. I listed while Ms. Angel (the asst. manager at this location) spoke to my friend about what she wanted to feel the mattress do for her lower lumbar and how shed know she was in proper spinal alignment (Ive never heard of such a thing). It was very informative to listen to and watch, and though I myself did not need a mattress, I took down notes for future reference. She was so pleasant to work with and answered all of our annoying questions. (We had many lol.) I ended up purchasing a pillow from her for now (which also by the way, has a process of its own to make sure you are in proper spinal alignment, she called it pillow fitting me, and its cooling with a warranty of its own!! So neat.) My friend is thrilled with her experience, as am I, and Ms. Angel will be receiving any future business to come from either of us! Thanks again Angel!
Walked in and was kindly greeted by Angel. She was with 2 customers helping them finalize everything. I had to wait quite some time after I knew what I wanted for her to be finished as she was the only employee there. She did fine and that is the only reason I dont give it 5 stars. Very helpful and very accommodating.
I went to this location about 2 weeks ago and spoke to the manager Angel Fleites about buying a new queen sized mattress for my room. I had a budget in mind and did not want to go over it. I expressed my concerns to her and she was super understanding. She mentioned 0% financing and I applied for that and was able to get what I wanted with small payments per month. She was very knowledgeable about all the different mattresses and made it really easy to pick the right one. I recommend this store and their service.
My Fiancé and I came in and met with Angel. And her name is so fitting! She was SO kind and SO knowledgeable about her work. She gave us an outstanding deal and answered every question we had. We were on a time crunch and she worked quickly with us, but extremely thoroughly! We explained what we wanted and what we were looking for and 30 minutes later we were walking out happy & with a brand new mattress purchased!!! The establishment was very clean, mattresses as well. Angel is amazing and will be receiving any future purchases and I will point everyone I know towards her! I give her and this mattress firm location a 10/10!
Angel is amazing. We went in just to look at mattresses and left purchasing a new mattress and base. She worked with us on pricing and even stayed after closing. Thank you so much I will be referring all friends and family! -Taylor and Benjamin
Very friendly and extremely helping. Will not let you leave with the wrong mattress. They are completely content with working with you till you find the right one. In my case, Angel helped me choose the right mattress. Anyone who leaves will be content with any purchase they make.
Great service, knowledgeable team, happy customer. These guys are great. If youre looking for a mattress, this is the place to go. They even got me to purchase one of those adjustable base things. Never would have thought to get one on my own.
If you looking for a new mattress, this is the place to go. Scott is one of the most knowledgable mattress sale people i found during my search for a new mattress. He knows everything about all the different brands and can help you find what you are looking for. He will work with you to ensure you are 100% satisfied. Save time and go to Scott first. Hes that good. Read the other reviews and you will see they all say the same thing about Scott.
My husband and I bought a king mattress from this location last week. Nicholas helped us pick the best mattress for our needs and our budget. He was knowledgeable about the different products and what would work best for different kinds of people. Great experience, definitely would recommend!
Hello Everyone!!!My daughter and I just bought the best mattress ever at Mattress Firms! Angel our rep was AMAZING!!!!! It has never been so easy to purchase a mattress. Perfcect mattress, amazing service, comfortable night sleep equals priceless! Thanks Angel!!!!❤
This was an incredible experience! Angel was extremely knowledgeable, she helped me find the perfect mattress, and was very patient with me. She answered several questions I had. I even got a pillow (which i’ll be sure to take it everywhere I go, its so comfy). The store is in a great location too, and it’s welcoming! Before you go anywhere else go to this Matress Firm first, I promise you will not be let down.
I recently paid a visit to my local Mattress Firm and was pleased with the whole purchase and delivery process. From the moment the sales person greeted me with a pleasant offer to explain all of the features and advantages of todays mattresses to answering all of my questions. Armed with the knowledge obtained from the sales person, it made my mattress and box spring selection simple and quick.
Amazing experience, very smooth, stress free!!!! Go see Angel!!!! She helped me find my dream mattress, all while explaining everything in detail, from what kind of mattress I really needed for my back, and what the billing would be like. Great experience, thank you ANGEL!!!!!
Angel Fleites helped me find the perfect mattress for me! I would definitely recommend this place if want to get the best sleep of your life!
Angel the salesperson was extremely knowledgeable and very helpful in helping us choose the right mattress for us. The delivery crew was right on time and very efficient. Excellent in all respects.
Just purchased a new King memory foam mattress and our salesman, Scott was great! The service was very professional and quick. Scott was so knowledgeable and very helpful. Would recommend!
What am amazing shopping experience I had the other evening at your store. I needed a bed for years finally I decided to go look . Your salesperson Angel was so helpful and listened to my concerns about my back. We found the right mattress and moveable frame. What a pleasurable experience. Go see Angel for your next Matrees, she listens and cares
Salesperson Scott Richardson was very helpful and very knowledgeable
Very well experience. Learned new stuff about mattresses. They are very respectful and they are willing to help you with your needs. Will definitely come back if I need another mattress. Highly recommended.
Spoke with Angel Fleites and Scott Richardson. We bought two mattress that day. Angel dealt with me and Scott dealt with my wife. They are both very knowledgeable and very customer oriented. When mattresses were dropped off, we received a courtesy call the day prior reminding us of the delivery date. Date of delivery, we received a call stating they would be at my house within 45 minutes. Sure enough, they showed up right on time.
Scott was an absolute delight. He was so knowledgeable and did not rush us one bit even though we took him past his hours. Always helpful and polite. And when we were delivered a broken frame he was quick to help us exchange it within an hour of receiving it. I was not a mattress firm fan after my previous experience (bad salesman in jax, florida), but Scott definitely won us over this time.
Courtney was awesome! She showed us a great mattress in our price range. EZ financing and fast delivery!
So I walk in having done some research for a new mattress, I’ve never bought one and I just moved in to an apartment so I need one. I knew minimum about mattress other then I’m confused and I’m about to drop a lot of money on one. So I walk in and a women by the name of angel approach me and greats me to the store, she’s very polite and she seems very different from the rest of people trying to sell you stuff at store. any question I had she give me an answer. she’s on point with her facts about the mattress she sells, she’s the wizard of oz of matters, and it’s amazing to think how can she know all this, this is the type of person to YouTube on informational videos about mattress but better because she’s in person, she was able to get me a head up box thing the box that moves ur head up and down that’s worth $500 for free witch is amazing, in total I paired $740 for everything that would of cost me about $1500 that’s huge savings, IF U NEEDD A MATTRESS SEE HER SHES AMAZING. Do yourself the favor and get what u want for the price u want.
David was super helpful and knowledge to help me find the perfect mattress!
The service I received was top notch compared to other places I looked at, and they made the process quick and easy
Angel Fleites provided excellent customer service and price. Highly Recommend!
The staff are nice a young lady helped me and was fast and friendly . I will shop here again and send my friends.
Just purchased a new queen set and beautiful platform bed today. Scott was able to answer my million questions and help me find a great deal!
It was great. The people were nice and the beds are comfortable and at an amazing price
Angel gave me a wicked deal on a awesome matress! Great experience, will reccomend to all friends!
Very knowledgeable sales rep!
Excellent customer service! Scott was very helpful and knowledgeable! Highly recommend
I had an AMAZING shopping experience. Angel was very professional, sweet and very helpful. Great quality to match the great service. I am very empressed! I was a little indecisive at fist but all that changed once I walkes through the door .Highly recommended! Angel helped me find a matress within my budget that was still satisfyingly comfortable. You guys can definitely expect more business from me in the future.P.S. Id give Angel a raise. She is absolutley remarkable!
Great experience.
I had the most memorable time there. I have never set foot in a Mattress Store so this was a new experience for me. My sales person Nick Jackson was fantastic. He put us on different mattresses. I learned alot about the different types of sleep and what certain mattress can do to help you sleep better. I have a hard time sleeping so i learned certain things. I believe my current mattresss a big cause of me not sleeping. Nick took his time and gave us lots information. He had a great knowledge of all his inventory. This was best shopping experience i had ever had.. if you shop there definitely ask fir Nick
Service was amazing and quick. Really helped us on the price to match our budget.
Just worked with Angel in the LP store. She was very helpful and knowledgeable of the different products and pricing options.
I am new to the area and was looking for a mattress for my first apartment and Scott M Richardson welcomed me by helping me find the best mattress for a great price. Thank you Scott!
Great store and Scott helped me out a lot
The asst manager helped us immediately. Super easy experience!
We where from out of town, buying a new mattress. They where very helpful and explained everything very well.
Had a big help from Angel, i didnt realize how much information they study and review to get you the right bed and the time time they take to help you find it.
Great sale. Great service.
Excellent service from Angel.
Fast, easy and friendly staff and service
Great service, quick and easy.