I cannot say enough great things about Lee, Lee, Eric and their team at the Lexington Goodyear store.We drove down to Aiken SC to pickup a beautiful used boat and tow it back home to Akron OH. Less than an hour into our 10 hour return trip 2 trailer tire treads separated. I called from the side of the highway and before I could limp the trailer to their store, Lee had already returned from the distribution center with 2 of the 4 tires we needed. They got us taken care of quickly and back on the road - now safely on the best tires made.Professional. Courteous. Knowledgeable. Caring. And willing to go the extra mile to help a family in need. Thank you!
This location is great! Friendly and helpful staff. Fair priced and great work done. Will be back! I also highly recommend to friends and family.
Very unhelpful. Just basically we can’t help you. Went down the road and got everything taken care of with ease.
Ive always had great service at Goodyear. They take care of our car tires and oil changes as well as the tires on our boat and camper. They even repack the grease the camper axles. Great team here in Lexington, SC.
Went into Goodyear couple of days ago for oil change and to get a part put into my car got in and got out very quick enjoyed my time
I had an absolutely wonderful experience going to Goodyear in Lexington SC. The service manager, Lee, was very knowledgeable with where the technician, Lee, was on the repairs on my Honda CRV. Goodyear was in contact with me often through the process, letting me know what the costs were before doing the work. I would highly recommended Goodyear for any of your automotive needs. They do excellent work and their prices are more than fair!
Lee, Carlos and the entire team made sure we were taken care of and treated like family. Great quality tires, fair prices, excellent staff. Highly recommended
I come from a family of diehard car enthusiasts. My father owned 42 cars in his short lifetime (From Corvettes to Porsches and Ferraris) and he only had one mechanic. My wife is the daughter of an expert mechanic/NASCAR crew chief and grew up in garages. To say we are critical of mechanics is an understatement. After I had a negative experience at NTB, I started looking for a mechanic elsewhere and stumbled across Goodyear. Eric, Lee, and the rest of the guys at Goodyear are incredible. Aside from being highly skilled mechanics, theyre good people who do everything within their power to service your car at a reasonable price.Ive been going to this location for over a year and recommend them to anyone who needs a quality mechanic. They have worked me into their schedule at the last minute any time Ive needed them to. Check a car were thinking of buying while were on a test drive? Theyve done it. Need a last minute oil change before heading out of state on unexpected road trip? Done that too. They will do anything and everything to repair your car and save you money in the process. I needed a brake job this morning and they worked me at the start of their day today. On rare occasions, an issue has arisen that was beyond the scope of what theyre able to do in their garage. And on those rare occasions, they had another trusted mechanic they could refer me to.I cannot speak highly enough of Eric, Lee, and all the other guys at Goodyear Lexington. They are amazing mechanics who are looking to assist customers with their mechanic needs without ripping people off. And I will continue bringing my cars to them for many years to come.
Gave a fair price on a set of tires for our Ford Escape. Only slight negative was that it took 3 hours install time. Very friendly and helpful and will use again.
I can not say enough about the excellent customer care I received at good year. What would normally be a simple job turned into a nightmare because of what other shops had done. The store manager Lee Thomas went above and beyond to help us get everything straight. Marcus and Rob spent hours correcting the problem and offered us a ride to get the correct parts we needed. Im amazed and very thankful for their help.
Always great products to offer along with exceptional service. Highly recommend!
Being a female, taking a car in to be serviced is always frightening. Lee and all the employees never make me feel that way, and will answer my 1000 stupid questions. Would highly recommend.
I have been going to this Goodyear store for two years now and I could not be more pleased with the courteous, friendly and professional service. Lee and his staff take the time to explain everything the car needs and I know they are also looking out for my wallet. It is not easy to find an auto repair shop you can feel comfortable going to but in my book…this is one. Thank you Goodyear!
I had a no-stress, pleasing experience with the staff at this location. Even though I arrived before hours, they quickly arranged to fix my tire stem problem. My tire issues were trivial but the the technician treated it as if very important. His work was excellent, and he offered to check pressure in all my tires and put the spare back in its place under the truck bed. His attitude was superb that early in the morning and his shop area was clean. Some days later, my wife tried them out with an A/C problem and they showed the same customer care and service at a reasonable price.
Very good service and very knowledgeable staff.
Very professional and courteous. Everyone willing to help and take the time to answer my questions. 5 star service and swirl. I will take my vehicle there again.
Just got my truck fixed and they kept me up to date with everything they did to it and explaind everything so that i can understand what was going on, honestly i cant thank them enogh for all the help they have given to me in fixing up my truck
Professional, Prompt, Personable Service! May be luck, but they (Ash) took care of me sooner than expected. Nail in my tire, baby daughter in the car, took my information over the phone, had me all set in no time. First time customer, but will be back.
Great place, we moved to SC and have come here for all of our car needs. Lee Thomas has always been there and has always exceeded our expectations.
Many thanks to store manager Lee Thomas and his staff for being very kind and helpful!We were traveling through Lexington and got a warning on low tire pressure. A nearby gas station had an air pump that could not address the issue.When I stopped at Goodyear Lee was extremely kind and had his staff fix the issue with no charge. Thank you very much for helping me and my family!!
Lee the service manager always takes care of what I need to get done!!
I have used Goodyear in Lexington multiple times. Always great service. Would highly recommend!
Went to have air put in my tires. They got to me right away and was very friendly and even made sure my tire light went out. Highly recommend
The staff at the Goodyear in Lexington treat me like im family. They are always friendly and knowledgeable when it comes to helping me get my car back on the road. I will be a lifetime customer there.
Following a traumatic experience with our local NTB my husband ended up at Goodyear. My father was a NASCAR crew chief in the 60s and 70s and a lifelong mechanic. Finding true, knowledgeable mechanics is a rarity nowadays and finding them with ones who have a conscience is almost unheard of. The guys at Goodyear have been a godsend. Theyve done everything they can to keep our car running (My husband is a personal/rideshare driver and weve put 100,000+ miles on our car) and to save us as much money as possible.A couple days ago, we ran into an unexpected issue and they did everything they could to keep the car running on short notice until we can order parts. My husband just got a call to drive a client out of state and was concerned about the temporary fix on the car. Spencer, Robert, and Eric kept the shop open on the 4th of July to more permanently resolve our issue and enable my husband to confidently take our car on an almost 1,000 mile trip.Every decision theyve made regarding the maintenance on our car has been done so with the priority of keeping our costs low and the service quality high. When they havent been able to resolve something for us in a timely manner, they contact another trustworthy mechanic and refer us to them for additional assistance.In a time when customer service is a conveyor belt mentality, its nice to know we have neighborhood mechanics who are willing to take the time to service our car with detail and accuracy. They believe in taking the time to do the job right the first time. This is a great garage with a fantastic crew and we will be returning to them again and again.
Lee Thomas and the crew at the Lexington location got me back rolling quickly.
I had an 11:00 appointment yesterday. I showed up at 11:00 and was told it would take about 1and 1/2 hours even with an appointment . So I walked around for 2 hours only to return to see my car where I left it. I was told that I was next and it would take an additional 45 minutes. I ask for my keys back. I wasted 3 hours of my day. I did not ask for a specific time, I ask what they had available. There was no apology or comment what so ever, they just handed me my keys. Terrible service!!!
Such a hardworking polite staff. Got me in and out quickly. Very pleased with how nice the staff was and the job they did on my oil change!
We have all four of our family cars, plus my mother’s car serviced at Goodyear. They are always very professional and friendly. We are very happy with the service they provide.
For the last 3 years, this autoshop has been our familys go to for oil change and everything automobile....and.I go there for the times when my car tires needs to be checked....and the employeesare more than willing and friendly to stop whatever they are doing whenever possible to extend courtesy service such as putting air in the car tires.....for free!
After waiting on triple AAA to come for 1.5 hours because my battery was dead and then they state they didnt have a replacement for my car. I got my car to the Goodyear dealer and they promptly replaced the battery! I cant thank them enough!
Horrible service. Rude employees that don’t know how to communicate with each other. Was told they could fit me in right away only to get there and told it would be a 3 hour wait.
Came to get my tire fixed because my tire light was on, josh figured out it was just the winter cold air! filled up my tires at no cost! And very polite! Will return when I need tires!
Excellent service friendly staff recommended shop to anybody.
Ordered set of 4 Goodyear Assurance Maxlife tires online and scheduled appointment to have installed. Called morning of appointment to confirm. Showed up early for appointment and told they had the wrong tires from the wharehouse. So, I took time off from work to make appointment and their response to not having the correct tires was only - we are not the wharehouse. I can understand the negative reviews I see relating to customer service.
Dirty rotten. Quoted me a price, did the work and when I went in to pick up my car, they charged me close to $150 over the estimate. The next day, my car started overheating to the point I had to pull it over and let the engine cool multiple times getting home from work. I took it back and they claimed there was an enormous hole in my radiator and it needed to be replaced for over $400. We took it home and let a mechanic friend take a look. The radiator was perfectly fine. He told us they probably drained it to give us a reason to come back. Its been over 6 months since then and Ive never had another issue with the radiator. I would never step foot into this crooked establishment again. Dont give them the opportunity to cheat you.
Terrible customer service.Mr Lee is very rude .I don’t recommend it
Staff are rude not friendly at all -they need to learn some customer service manners!
Customer service is terrible! I called them to ask them about my tires warranty. They didnt want to give me any info AT ALL!. they wanted me leave the car for analysis. I lost a day of work because I had to leave the car so they can take a look AND GIVE A BASIC INFORMATION ABOUT WARRANTY, SUCH AS IS STILL VALID OR IF THE HOLE I HAD IS INCLUDED... Guess what? the warranty had expired! why they couldnt let me know that over the phone before I lost a day of work!!! Horrible experience!! prices are super high and they dont have any consideration of the customer!
Very polite staff got me 4 new tires and a oil change and gor me in and out quickly
So grateful for the manager Lee, for getting me an oil change so quickly. He is an honest man who is helpful to women and doesnt try and RIP them off which alot of companys do.
So after my initial review, I was contacted by and met Lee, who went above and beyond to make this experience right.....the initial cost was refunded and we were given a coupon for a return visit. This was more than I was expecting! Thank You!
I called and explained that my car is at a mechanic shop to have a lug nut removed from a tire that is flat. I explained and explicitly said my car is immobile. I talked to Eric the “manager” about my situation I said I was coming to get a tire to fix the flat and come back to buy 4 more tires so he would have sold 5 tires to 1 customer. Totaling $700 which he lost because when I had talked to him he DID NOT say I couldn’t bring a tire out the store so I could fix my flat tire. My Fiancée wasted time going to his store by making us believe we could get a tire. I called him after being informed about not being able to get the tire all he had to say was “well that’s your problem.”Wouldn’t be surprised all these 5 stars were generated from the store from fake accounts so they can get customers to come in due to the “spectacular” ratings.Shoutout to NTB for being 5 minutes from this shop and being able to get me a tire in 10 minutes.
Absolute Joke. Rude employee. Crazy expensive. Told me to go and pick up a tire at another location. That’s your job you fool. Don’t go here
Great people. Fair prices Great warranty.If you need it fixed? Then this place is for you. No back yard techs working here buddy!
Excellant work and fast service. They always call if something besides what youre in for needs attention.
If I could choose zero stars I would. Went in on a Sunday, with a screw in my tire. Waited in the lobby for a good 10 minutes. One of the employees walked in and slammed paperwork on the counter and walked out. A couple minutes later another employee waked out from the back and asked if I needed help. I explained what was wrong, he said he could help, I asked if it would be the guy who just walked out, counter guy gave some excuses as to why the guy was mad and told me it would be between now and 7pm before I could get my tire repaired. Very rude. I walked out. Went to Firestone, they have pleasant customer service and got me in and out. I will never go to goodyear again!
They told me that Honda did not recommend anything less than full synthetic for my 2017 car. I showed them the manual that said conventional oil was recommended but synthetic COULD be used but they refused to budge. They just wanted to charge another $25.00
Took my wifes car here to have a tire put on. Tire is fine but the dent on the side of the car that wasnt there before they are claiming they didnt do it. But dont you think I would have seenit since I just put a spare tire on right before?
I came in to have my car serviced, they were polite, professional, and in and out within 20 minutes! This is the place to take your car in Lexington! Will def be back!
Terrible terrible terrible I have no words to describe how rude they are, manager Lee thought he was going to solve my problem but I just found out that he is more rude than his employees
Mechanic cant not fixes brakes and ac
Took care of my flat while I waited in less than a hour... very happy with their customer service and friendliness!
Last March I had my ignition coils malfunction and they needed replaced. They charged me for four coils and four spark plugs and only changed two of each. I paid $597.69 for a half completed job. Stay away! They will rip you off!
Lee makes this place worth coming to. Lee is a great people person.
I had an oil change. Great job.
Was calling to get a oil change and tire rotation and Mr. Lee was rude! Smh
Great group of guys, friendly, professional and NICE!
Quoted my husband $49 for an oil change but charged him $71 when they were done. Will never go back again!
Have friends that work here and have always been well taken care of in a great way
Good reliable service
Always courteous and helpful
Good people here.