Floor Mart replaced the carpet in my master bedroom and it was a great experience.Lisa the sales consultant was very helpful and communicated all the information to me in a timely manner.Installing crew did a wonderful job, professional, polite and left my home very clean.I will definitely use them again.I highly recommend this family owned company.
Great customer service. They stand by what they sell. There was a problem with the product and they took it back with no hassles. My parents floors look great. Cant thank Lisa and all the others enough for all that they did for us. We will definitely be back.
Weve done a total renovation and have purchased all our flooring here. Enjoyed the Professional, prompt and caring service. Installation done to perfection. We love our floors.
Lisa was very helpful and knowledgeable today by helping me choose flooring!
Best place in town to save money on all your flooring needs. The people there really do care about you and your needs.GREAT customer service!!
I had a great experience with them! They were so accommodating even with my 2 year old little crazy person running around. The final cost was even cheaper than the estimate. They are very professional and I wouldnt trust anyone other than these guys in my house!
Working with Floor Mart West is one of the best experiences I have ever had. They go out of their way to make sure that the customer is happy. Their response time is the quickest in the industry. I can not imagine getting carpet from anyone else!
Very good place to get quality materials and installation for a reasonable price plus the employees are super nice to deal with
Friendly, knowledgeable, helpful. This place & staff is amazing! !
Large number of samples available for consideration and helped me quickly review options and price ranges.
Excellent family owned business!
Used them for several years and that relationship means nothing to them. They will forego your future business over a few dollars. No customer loyalty.
Very integritous company. Family owned and they always treat their customers like family.
Told my carpet would be here in 2 days... Ended up being over 2 weeks. Even worse, I had to call and check on it.... when they told me it was in... and had been in. They just never called me to come get it.
Everyone that I have worked with has been super kind and courteous. I appreciate the professionalism.