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MAC Garage Door Company, Inc.
200 Hinkle Rd, Lexington, NC 27295, United States
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MAC Garage Door Company, Inc.
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Wa
Review №1

On 8/27/21 the torsion spring on one of my garage doors decided it had done enough work and quit! It quit alright with a bang! Being the dutiful homeowner and some capability to make repairs I opted for I can fix this. Started searching YouTube how to replace garage door springs. Watched several and figured I got this! Now to buy a spring! Too long for delivery so on 8/30 I went to MAC Garage Door. The young man at the desk wasnt sure if they had what I needed but pleasantly went to search! About five minutes later he returns with a spring! Comparably priced to what I found online too! Now I return home and start the replacement process! Hah! Hah! Seems my garage door is a low clearance something or other and the spring gets wound the opposite way! Didnt see that in any YouTube videos! Called MAC the morning of the 31st and Roy/Randy? said someone would be out later in the afternoon! Great! At about 1130 Brant calls and says he can be at my house in about 30 mins. Hooyah! Brant arrives looks at the cables and says no need for new ones lets get this done!Thanks MAC Garage Doors! Will most definitely recommend you guys!

Ik
Review №2

From start to finish, MAC Garage Door Company provided professional, timely, and friendly service. Their prices were better than competitors, and their product line offered superior options for the price.The estimator found cracks in our frame of where the garage door goes on the house; I was impressed with this thoroughness, as the other two companies never mentioned the need. This, also, made installation easier on the day of install because they were able to have everything on the truck for the job!From the removal of the old door and equipment to total install of the new door, everything was left neat and tidy without a trace of materials left behind. (If you’ve ever had work done and found nails, garbage, and debris left behind after the job was done, then you can appreciate the importance of how well Mac cleaned up.)Mac employees appear to be really happy with their employment and proud of the job they do! This totally shows in a job well done!Mac was able to get my old door working so that we’d be okay until the manufacturer shipped our door. They scheduled the door as soon as they had tracking for arrival and installed the door the same week!(None of the other companies to whom I reached out could hold a candle to Mac. One of the other company’s estimators actually insulted me, my garage, and my house—that was, also, the highest of the estimates! Another gave the estimate and never even bothered to call back to see if we were interested. Some of my first calls with other companies went unreturned. Those I did reach all had the same sob story about their door manufacturers not able to send their doors for six weeks because of COVID-19 and that once they got the door it could be installed within two weeks.)My brother-in-law had Mac Garage Door Company replace his garage door about a year ago. He highly recommended them! He’s had zero issues with his new door. They love it! I should have only called Mac and never bothered with the other estimates!

Ti
Review №3

I bought 3 doors from mac garage door company. It took awhile to get because of covid. Levi called me every few days to update me on the installation date. That meant alot to me. I knew what to expect. The install when great no problems at all. I added on some things to my doors a few weeks later. On the day we scheduled they was here at 8 am and they called when they was on the way.. very easy company to do business with. Everyone is friendly. Thanks mac doors..

Ju
Review №4

This is an awesome company! We had 6 estimates before we chose, these people are knowledgeable and very professional. The installers were very helpful and answered all of my questions, even providing tips on how to do the best maintenance on our door.

Ja
Review №5

Best garage door company! Customers are definitely number one! Everyone Ive ever worked with there is professional and knowledgeable.

Al
Review №6

Great customer service from the moment I sent an email inquiring info. They quickly reply, visited and looked at my garage for an estimate. Provided details of what was needed and what was going to get done. Received the estimate as explained in writing immediately. This made my purchasing decision quite simple. I contacted them to make my purchase, and there were no surprise hidden fees. My garage door arrive as promise, schedule a deliver date and time. Kept me in the loop about the whole schedule. Extremely happy on their workmanship and seamless install. Thank you very much, highly recommended.

Em
Review №7

Levi and Kyle were awesome and came out right away. My spring broke on my door and helped me be able to use my garage door again as well as were very prompt in answering questions and getting my quote for a new door. The door was installed in a timely manner and the installers cleaned up after themselves and get a great job. The new door makes my house looks amazing. I would def recommend MAC garage doors to anyone.

je
Review №8

Great family owned company. High end products and great customer service I highly recommend mac garage door.

Ma
Review №9

My new garage doors are amazing. They are beautiful and well insulated. I can already tell a difference in the garage/house temperature. Everyone at the company is so friendly and professional. On the scheduled day of installation, the installers arrived on time, worked until the job was complete, and them cleaned everything up. The new garage doors are well worth the investment!

Ch
Review №10

Very professional company. Gave and accurate quote with competitive prices. The give an accurate installation schedule, and they show up and complete the work quickly and neatly. The garage door is high quality and the motor runs quietly and smoothly. I have already recommended Mac to a friend!

To
Review №11

I have never received the quality of service, from any company, as I did from any other company. I had added insulation to my garage door, which added weight, and broke the springs prematurely. New springs had to be selected to carry the additional load. The mechanic went to a local distributor to pick up temporary springs, and returned to install them, so that I had access to my garage over the weekend.On Monday he returned to weight the door. The new springs were determined, and the mechanic went to the distributor, picked up the new springs, and installed them. This was accomplished, and I was only charged the standard installation, plus the cost of the springs. MAC is beyond fair, and the quality of service is 5 star.

St
Review №12

Levi was excellent to work with during the entire process. Design, options, pricing, scheduling of installation, payment and of course, the prompt and thorough gentlemen who actually completed the installation (great guys)! I would highly recommend Mac Garage Doors for your next repair and/or replacement!Thanks to you all!

Da
Review №13

We had 2 old garage door motors and had purchased two new ones at an auction but upon inspection the MAC Door Tech found they had parts missing. So, instead of charging us to put new units in, he took parts from the new ones and got the old ones working. They just charged for 2 hours of labor. We were IMPRESSED. They got here when they said they would and were extremely helpful.

Me
Review №14

Fast, Friendly and best of all quality work. Mac Doors diagnosed the problem and did a safe and effective temporary fix while the new door we wanted was on order. Could not have asked for a more straightforward resolution. The technicians were very knowledgeable and lightening fast.Thank you Mac Doors! 10/10 recommend!

Be
Review №15

Todays service is just one of a few times that we have called on Mac Garage doors professional services!As a full service RE Brokerage there are several eventful opportunities we run into as we serve our clients needs. So its very important to have service vendors you can depended on!!!With that stated, Im please to share that with the team at MGD Co. whenever weve needed their services. They have been courteous, friendly, and professional as they listened to understand offering and explaining solutions to resolve the issue faced. Then prompt in completing the requested task needed!From full garage door removal and replacement to servicing and realignment of the wiring for the pulley system. If you have Garage needs theyll definitely get it done!Team MGD Co. your team and service has always been top notch and for that, we will continue to recommend and call on you for our Garage door needs!Thanks again for another great experience!

Ma
Review №16

Good service. Would use them again. Really like our new systems. Unfortunately metal from garage door they removed was left on ground and punctured tire on car. Only thing falling short of 5 stars.In follow up, representative called me after reading review and apologized offering to pay for tire repair. Honest mistake they owned up to...good company!

Ad
Review №17

Nothing but the best! Nice people, showed up on time and went straight to work. I had to get them to come back out and do my weather stripping, I called they gave me no problems and scheduled the appointment! Great company, great customer service!

Mi
Review №18

Great experience.Showed up when they said they would - both for the quote and labor. One of the doors had a small scratch during the installation and the technicians pointed it out to me stating that they would order a new panel and install it for me to make sure that I was happy with the result.Higher quality products for around the same if not less than competitors.

He
Review №19

Punctual, professional and knowledgable service reps. Prices and quality were very good. Would recommend.

Ke
Review №20

MAC Door Company installed 4 garage doors and openers on my new pole barn style garage. I mainly dealt with Levi throughout this process. Great experience from sales to the installation crew. MAC did exactly what they said they would do and on time to do the install. Doors look great and install was completed neat and professional. Very pleased, would highly recommend MAC Door.

ch
Review №21

Top notch owner and employees. I have had them do several jobs for me and couldnt be more impressed. Danny is fair and provides great service. One of the best companies I have dealt with!!!

Tr
Review №22

All the guys at Mac garage doors are awesome. Ordered and and had the doors up and running within 2 weeks. When they installed the doors, they were efficient and made sure everything lined up and worked properly, even fighting off the wasp that was after them. I love my doors and would highly recommend them!!!

Pa
Review №23

This company was easy to work with and very helpful when answering questions to help me understand the process. Once we ordered our doors they were installed promptly and they look beautiful and function very well.

Ka
Review №24

I cannot say enough great things about Levi and Mac Garage Doors! Not just the cost, quality of installation by Johnny and his son, but the actual time spent troubleshooting my situation. The care, concern and rapid response is deeply appreciated and they deserve the 5 star rating!!!

Et
Review №25

I moved to Advance NC from California. When I got here, I had outdated garage doors that were hardly functional. I reached out to Carolina Garage Door, and was met w/ a great deal of disappointment--so, I moved on to another service provider (who wanted my business). What I got was so much more! They made replacing my garage doors a smooth process. I had a professional come to my home quickly (bringing samples), who was knowledgeable, friendly, and courteous--no high sells pitch! I was able to pick out my door, identify type of glass wanted, and receive a bid w/in a short period of time. Doors were installed quickly, and I had no issue w/ long waits, delayed return on calls, etc. Unlike Carolina Garage Door, this service provider was open to coming out to my home quickly-- and, beyond that, I felt like more than just a customer. They stand behind their work--

Ro
Review №26

MAC Garage Door Company is top notch. They always do terrific work with great products. Danny (owner) is always ready to help the customer and has the customers best interest in mind, commercial or residential...

Br
Review №27

Awesome Company to work with! They are very Professional and Friendly! Came out the same day I called and gave me a free estimate. They listened to what I wanted and gave me several options to choose from! The install was done in one day! Great install and cleaned up after themselves! Would Definitely recommend this company to anyone looking for a new garage door! I Love my new garage doors!

pr
Review №28

All I can say is, these people are the BEST, repaired my garage doorand it is working so good, no effort to open at all.Polite and super nice people, only took a few minutes to get the job done !I will always call Mac Company, happy with the repair bill, also !

Ja
Review №29

I have used MAC Garage Door on several large industrial projects as well as smaller commercial jobs. Their service is always the same. The culture in the construction industry has changed. There are very few vendors that offer great pricing and excellent customer service. MAC Garage door ALWAYS provides both! No matter big or small, MAC Garage Door service is my go to Vendor for all things door and material handling related.

Ro
Review №30

Great customer service, great quality, very satisfied, and will be recommending to everyone I know!

Ro
Review №31

Best garage doors installed by the best company. thank you for a great install. never knew new doors would be this nice

Ge
Review №32

I had a great experience from beginning to end of the project. The installation process was conducted in a timely manner by a very courteous, and professional staff. I highly recommend MAC Garage Door company.

Za
Review №33

These guys are great! I was considering using another company in Lexington, but out of necessity of immediate repair found MAC Garage Door online and gave them a call. They came out the same day to get our old door secured and gave me a quote on a new system that I could not refuse! Much better quality of product and pricing than the other company had quoted! I would highly recommend these guys for any of your garage door needs.

To
Review №34

Levi and the gang are VERY responsive, which is somewhat rare these days. Love the doors and they were quick to come out and adjust one of the brackets holding the tension bar spring and replace a bad sensor on the opener (on original opener, not installed by Mac Door). When/if we build again they will be the first Garage Door Company we call.

El
Review №35

Everyone was so helpful and easy to work with. The door quality and style were exactly what we needed. The door is well insulated and beautiful.

To
Review №36

This company is very good at what they do. Second time I have used them no problems at all

Bu
Review №37

Very good customer service. Timely returned phone calls, appt scheduled within one week. Great employees!

Ju
Review №38

I would highly recommend this company. I got a quality door @ a great price and the customer service experience was excellent from the initial meeting through the completed install.

Me
Review №39

MAC Garage Door is an excellent company to work with. Could not have asked for better service from Kyle and Levi. Would definitely use them again if the situation arose.

S.
Review №40

We love our garage door. It looks great and insulates well. Before buying the new door, our old garage door had been serviced several times by MAC Garage Door Co.. We were so impressed with their great customer service, thats why we chose to buy the new garage door from MAC. We would highly recommend them for garage door servicing, repair, or replacement.

Cy
Review №41

Great customer service. Fast and efficient. Garage door looks wonderful and is very quiet. Nothing left behind to clean up. Highly recommended.

Ke
Review №42

MAC Garage Doors has provided garage doors for our newly constructed homes for years. They are prompt, reliable and professional. We are very grateful to know the good folks at MAC!

Sh
Review №43

Mac n his boyz responded fast and with the utmost in professionalism and expertise to replace my broken 16x7 garage door and to get it back aligned and working like new! Cant beat these guys! Top drawer!

Li
Review №44

MAC Garage Door did a wonderful quality job! Levi worked with me even when I changed the design two times. This company is geeat to work with. Very impressed!

To
Review №45

This is one of the few companies that I have ever had the pleasure of doing business with. I love my new garage doors and will be happy to refer others to them in the future.

Do
Review №46

The best to deal with all the guys at Mac doors are very professional I will only do business with Mac doors

Ro
Review №47

Over the weekend I came home to a garage door that wouldnt open and found that one of the springs were broken. Based on the various reviews I called Mac Garage Door Co. on Monday morning. They and were able to send a technician the same day to clamp the spring so I could use the door and also verify the replace spring that was need.Fortunately they returned on Tuesday and completed replacement of both springs and tuned the garage that now works better than ever. I thought their price was a little high but I didnt do any comparison shopping and I think most things are expensive.The technician was very informative and efficient. I would definitely recommend and use their services in the future.

JP
Review №48

Great doors great experience. Great price...highly recommend

Ho
Review №49

Had a question and needed a part and the guy here was both helpful and friendly! Thanks

Ro
Review №50

MAC Garage Doors is a great company with great service. I use them for all my garage door needs, including my own house. Love these guys!

Ho
Review №51

Weve had several issues over the past year and used other companies. Wish I had called MAC Door sooner! They resolved the current issue and fixed things that had not been fixed properly by others. Friendly and knowledgeable staff. Ill never go anywhere else.

Cu
Review №52

The family at Mac Door has taken care of many of my clients (as a general contractor) as well as my personal home. They are always my go to for all overhead door needs. We are always met with professionalism and honesty. Thank you to Danny and the whole team.-Chris

Ch
Review №53

Stopped by to see about getting coil type door springs replaced for 2-car garage. Came out and measured next morning, came back and did repair following morning. Set it perfectly and I can literally open the door easily with one finger they balanced it so well. End bill was under estimate - what contractor ever does that? :) Replacement springs look like they are much higher quality than what I had. I went with them because of recommendation of person I work with. He said they did his work fast, for reasonable cost, and right the first time. I had same experience.

Te
Review №54

I am well pleased with Mac garage door. They are prompt in returning phone calls and scheduling is very easy.i would recommend them highly.

Sc
Review №55

Timely and professional. Can do the most complex jobs without calling in subs to help. I can recommend without hesitation.

El
Review №56

I had a great experience, from the start to the finished installation. The guys, I dealt with was great! Im pleased with the doors . Thanks, MAC Garage door Company!

Do
Review №57

The install guys did a great job. The sales team treated me well. I would highly recommend this company.

Ge
Review №58

A+++ Installation and service. Beat everyone elses prices too! Upgrade to liftmaster jackshaft opener you will love it.

Da
Review №59

They were such a kind awsome company would recomend them over and over again

Ma
Review №60

My initial call to Mac Garage Door for my garage door problem was handled very professionally. The team that was sent out to handle my problem was on-time, solved the issue in a timely manner, and showed great customer service. The team even serviced and adjusted my other door. Mac Door will always get my business!

Ji
Review №61

Excellent service, on time and super nice. These guys know what they are doing.

Ja
Review №62

We are very pleased with the work done. Very nice guys & friendly installers!

Ev
Review №63

Timely and polite. Very knowledgeable.

Pa
Review №64

Came to American concrete pumping installed garage door .. took the old one out installed new one .. awesome great service .. very affordable.. ... very clean .. no mess at all .. overall 5 ⭐️⭐️⭐️⭐️⭐️

Jo
Review №65

Great product great service been using mac door for 15 years

Jo
Review №66

Great company with great products. I highly recommend them.

bo
Review №67

Very professional and some of the nicest people you could ask for, I would definitely recommend them to others and I will be calling back for any problems I may have. Very reasonable prices.

ma
Review №68

Great doing business with, on time, good product and good price.

Ta
Review №69

Great company! Great service! Great prices!

Br
Review №70

They came up with a good solution for a unique situation and its worked out great! Theyre a pleasure to deal!!

Ca
Review №71

Quick fix for service and programming new car to openers!

Jo
Review №72

Brent quickly conquered a problem with our door openers that other local door companies couldnt seem to fix. THANK YOU Mac Doors!

wi
Review №73

Your staff member are the best at what they do in service on garage door.

Mi
Review №74

Excellent company to work with. Professional and friendly installers!

Je
Review №75

Great family owned company!!

Pe
Review №76

Looking for the best company with the best products and people for installation and maintenance services of loading dock equipment? Youve found it.

Jo
Review №77

Dedicated to the absolute best quality material and workmanship. An exceptional company!

St
Review №78

Always go above and beyond what is expected of them. Very knowledgeable and helpful on all aspects of garage doors.

Ca
Review №79

Great group of professionals!

Da
Review №80

Prompt, professional, and knowledgeable technicians.

De
Review №81

None better than Mac.

Ri
Review №82

Great service

De
Review №83

Professional and personable

Information
21 Photos
83 Comments
5 Rating
  • Address:200 Hinkle Rd, Lexington, NC 27295, United States
  • Site:http://macdoor.com/
  • Phone:+1 336-731-7849
Categories
  • Garage door supplier
  • Door supplier
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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