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CNC Auto Service
551 Pleasant Hill Rd A-1, Lilburn, GA 30047, United States
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CNC Auto Service
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Ca
Review №1

Checked brakes and found them fine. Aligned the car so the new tires would last. Fast, reasonable and honest mechanics.

Ja
Review №2

Only place I trust in Georgia so far with my car. I was without a car for a week moving my car between two shops that wasn’t able to fix my car. Until I found CNC online, they fixed my car in one day. they are family own and very professional

Do
Review №3

I never write reviews but I had to sign in to explain my experience with CNC. I came in at 9AM to get my car serviced for a misfire. I’m not completely car illiterate so I know the s I was the first customer to arrive at the shop. They told me I would have to pay $490 diagnostics for a new throttle body, 1 ignition coil and a airflow malfunction. Which is strange because I came to this same location 6 months previous and got a new throttle body and had a airflow malfunction. When I brought this up to the customer service woman she said that those parts needs to have maintenance every 6 months. Also strange because Ive had this car for 5 years. After standing watching my car for 7 hours with nobody working on my vehicle when the time came for me to pick up my son from daycare. When I asked for my vehicle and said I would come back the mechanic immediately became defensive and told me I can not get my car back for a couple days even though the CS lady said it would be done in time for me to pick up my Son. When I told him I had to go and to just put it back together he got in my face and said Dont ever tell me what to do and walked away. After speaking to CS I threatened to call the police and he told me he would put the car back together but never come back again. After I got home I discovered my front hood will not stay up. I have pictures of them working on it with the hood staying up so sometime between them putting my car back together and me leaving my hood magically lost all hydraulic power. In order to receive my keys I had to pay $120 for diagnostics. When I asked for a physical copy of the diagnostic summary they told me that they could not provide this. After asking for a handwritten summary, because I paid $120 and didnt receive anything, they gave me a paper with some charges. The charges on this paper did not equal what they quoted me. THIS BUSINESS WILL LIE AND TRY TO UPSELL YOU. MECHANICS WILL HAVE YOUR CAR SITTING WITHOUT WORKING ON IT FOR HOURS. Paid $120 and waited 8 hours and nothing has been done to my car .

Se
Review №4

Step-Daughter bought car and was pleased with service... But needed a better or faster reply when calling ...

Ju
Review №5

Theyre all right I mean I let my car sit there for a while didnt get an update I called them they had it the next day ready.

Li
Review №6

Great customer service! They always get the job done and for a great price too !!

Ma
Review №7

They replace my engine with a rebuild engine and I called and told Jose that the truck was leaking oil and he said bring it backand idid,i brought the truck back and dropped it off for 2 weeks to CNC,but they didnt fix the problem drove the truck back to my home and it has been sitting every since and it has leaked oil onto my driveway. I will call Jose again and request that they fix my truck the right way I paid a total of $5700. For their service

Me
Review №8

Got my brakes done here - super easy. The staff is really nice and patient.

Ni
Review №9

April and her Husband are the Best...Fair price and Fast service

Ad
Review №10

José is so rude and disrespectful. His service is horrible! If you have to continue to take your car back and forth when he clearly doesn’t know what he’s doing. On top of that he sells you cars that don’t even work!

sa
Review №11

Always have a good experience here and great prices🙂

Vi
Review №12

They seem to be very knowledgeable. Their rates are also reasonable which helps greatly.

Ri
Review №13

Good people!!!In my opinion, If you are looking for a real shop CNC is your place.

Ma
Review №14

I just visited today for emergency tire repair.. had 2 nails in one tire.. they had me in and out in 15 mins.. I have bought used tires here in the past. fast and friendly customer service..

Ph
Review №15

Fair prices, friendly staff.

Ch
Review №16

My wifes tire blew down the road and I took it off and brought it to them and they had it replaces in 20 min for cheaper than any place Ive been. Thanks to Jose and the rest or the crew

Ve
Review №17

They did much better with customer service

ce
Review №18

Dont go here they would lie and mess with your engine so you can keep coming back... I took my truck there they swapped the whole engine and a month later was leaking took it back and they said it was the engine sealers. Smh.. I took it to a trusted mechanic and he said the bolts where loose.. never agian.. dont recommend this shop..

Aa
Review №19

People here dont really fix your cars. Went here for oil change and claim they changed the oil but light came on and took it somewhere else and said it was never changed. Also took my wifes vehicle here in 2017 to change power steering pump twice and both of them went out. Called to let them know in 2019 and said the warranty expired! Turn around if you can and they keep changing management! wonder why.

Ka
Review №20

Family owned, very transparent, and fair pricing.

el
Review №21

Great experience. prices are very reasonable.

An
Review №22

Be Honest!!! Thats all ANYONE asks!!!Owner allows father to quote prices that are incorrect.Owner was extremely rude and did not honor his fathers quote.Owners father does not speak English wel so why have himgiving quotes? Would never go again and would not advise anyoneto go here. I now go to Total Appearance since for all my work and mods. He respects me and Ive had no problems. Theres no malice here, I am giving MY experience. I want nothing more but to support private business. I wish CNC the Best!

Ka
Review №23

Every time I come here there is an issue about the amount I have to pay. They will quote one thing, confirm it and then change it regardless to not adding on services. They pretty much make you feel like it’s your fault that it’s changing and there’s nothing you can do about it.

Li
Review №24

I was referred by a friend to CNC automotive. I have to say it was a pleasant experience. I have to shout out Kevin one of the mechanics, he was polite and very helpful. I would definitely recommend this shop for repair service. I brought used tires in great condition and they were able to put them on without charging a lot of money. Thanks guys.

He
Review №25

I have been coming here for years and have had services done and tires changed and has always had pleasant experiences. I was referred here and have referred people here. The staff is extremely helpful and store is a very relaxing atmosphere. I would recommend this to everyone!

Do
Review №26

It was great good people

Ma
Review №27

Good, Honest and Hard workers! They tell you exactly what your car needs, cost and time! Cost or prices are also very good compared to other places. I personally recommend this shop and and Im confident to have my car services taking care of with them! Nice work guys.

Ju
Review №28

Ive had my car worked on here and it turned out great! I have recommended family members to come here, and they loved it. The way they charge you is not as high like other Mechanics or low as those that say they know about cars. They speak English and Spanish which is a plus. Great work and friendly staff.

Me
Review №29

Friendly and timely service. Been here multiple times and referred some people, never a complaint. Fair prices. Great staff.

T.
Review №30

Greece is so very helpful. She met me at the door and took care of everything. I was in and out faster than promised. Ill definitely be back for all my tire and service needs 5 🌟 Service

Ta
Review №31

Hi my name is Joi. All the mechanics were awesome and reliable with honest prices. I am a mother of 5 and i appreciate everything that has been done. I will recommend anyone here !

Re
Review №32

I’ve been coming here for a few years now and they never disappoint! Always get what I need done in a timely manner. The receptionist is very welcoming and always makes sure your wait is smooth.

Ti
Review №33

Best shop ever they are professional and reasonable prices. Great customer service. My whole family comes here and I send my friends. If your not coming here your paying to much. Come give them a try I been coming here for years.

Je
Review №34

They were able to fix electrical issues with my truck. Awesome, no complaints.

Ab
Review №35

TOP NOTCH SERVICE!!Oscar will scan your car and he will take his time to tell exactly whats going on and he would fix it for me. The entire staff is friendly and courteous!! Good team. Take your car there and you will leave with a peace of mind!

AL
Review №36

Excellent place, they help you solve your car issue the fastest and cheapest way. Great service!

Su
Review №37

Don’t go to CNC unfortunately they are just like every other auto company; they service my car for a tune up Jan 3 & then took money from me to do the same thing Mar 21. I sat there for 20 mins before they cut the music off to even acknowledge I was there & when I go back for a solution they tell me it’s my fault,

V
Review №38

These guys really want to help. And they are one of the very few shops working till 9 p.m. Today they agreed to wait for me becase I had a flat tire and my wife delivered a baby and was at the hospital. I had to make it there. So they fixed it, really fast and professional. Great experience, highly recommended.

Ra
Review №39

I have been going to these guys for a few years now and I recommend them to everyone that I know. So many things to list about them like prices, customer service, quick service. Great place, anyone with having car problems this the place to go to.

Yu
Review №40

Great experience.. provided beautiful service very friendly and understanding . Business handled in a timely matter. Will recommend! 5⭐️

st
Review №41

This place is amazing anything you need for the best price! They do anything and everything with a motor!

Au
Review №42

Great service. Great used tires.. And offers more services that I didnt even know needed to be services.. Awesome business!!!

Ga
Review №43

CNC was the tow service Progressive sent for my motorcycle flat tire. They got to me quickly, and did and excellent job of securing my motorcycle. Jesus was very thorough and took his time. Excellent service. Thank you.

Br
Review №44

They’re awesome! Great prices and wonderful staff! I’d recommend this place to anyone.

Ke
Review №45

This place is horrible for used tires. I purchased 3 tires on October 14th and have had to replace all 3. The last tire literally lasted a month and a half. I have purchased used tires before from other places and have never had this problem. Each tire had a slow leak. This last shop I went to stated that they may not have sealed it properly but this company does not have warranty on their used tires so beware. I would also like to note that I had them do an alignment here as well so this should not have been an issue.

Me
Review №46

I used the same Mechanic for 15 years, Until I came across CNC, excellent work, in a timely manner. Prices are fair. I would recommend them to all my friend and faimly

Sh
Review №47

Very good customer service. They kept me up on the status of my car and the pricing is reasonable, unlike a lot of other auto mechanics. I will be back!

La
Review №48

I have brought my car here 4 times in the past 5 months because MY ENGINE IS OVERHEATING! Every time I have gone here, they tell me a tube is broken/disconnected. They can never tell me the name of the tube initially, but they can always assure me it is not the same tube they just fixed. I brought my car here one evening, someone looked at the engine [thats overheating] and said I have an oil leak. when I picked my car up almost 24 hours later, they only did an oil change and replaced another tube. When I asked about the oil leak I was informed they did not check it and they do not have time to look at it today, but I can drive my car for a while without any issues because it is a slow leak...DO NOT WASTE YOUR TIME OR MONEY BRINGING YOUR CAR HERE!Literally the worst auto service I have EVER had in my life!

CN
Review №49

Great palace to take your car. Under new management. We take the time to listen to what the problems are and go from there. Treat you like family and make sure your stay is flawless.

Ja
Review №50

Great fast service! Got a great deal on a pair of used tires for my ride. Ill definitely be back since its so close.

Vu
Review №51

I cannot praise more to this establishment since they have done far more exceedingly than any other auto repair shops that Ive been doing business with.Ive been here many times and every time was a pleasure. My mind is worried-free when Im here with any of my cars issues. Theyre very friendly to do business with and are sincere in what they do.Please keep up the awesome work, CNC Auto Service. Am looking forward being your long time customer. :)

Re
Review №52

I love this place! Fast,friendly service. Ive been coming here since they opened! Best on the Northside of Atlanta

Ro
Review №53

I had my fuel pump replaced and a new starter block done by CNC had no problems or anything and the price was very competitive. Really good shop.

Ef
Review №54

Nice,clean, fabulous service and costumers service excelente, Thank you Franco for explaining everything what my car needs,I recommended CNC.

Ja
Review №55

I have been coming to CNC for tire mounting and today I went to diagnose a vacuum leak on my Mustang. Their staff is always personable and they know their stuff. I will keep coming back for more.

Co
Review №56

Brought our car all the way to Piedmont, SC.Really nice people. Very quick and reliable. Would for sure recommend.

Jo
Review №57

I came to CNC auto service on my way out of town and was helped by Gris and she was very nice, professional and friendly. They had my tire on within 15 minutes and i was out of the door! Thank you again CNC! I will be back!

Ka
Review №58

I went here October 14th to get 4 used tires and a wheel alignment. Initially the experience was good and the staff was friendly. I left my car there and called after leaving to ask if they could do an oil change as well and they said yes. I picked my car up a couple hours later and they had not done the oil change. I was pressed for time so I just paid for the tires and wheel alignment. The next day I woke up with a flat tire and they were closed. I wasnt too upset just a little annoyed because I had to change the tire myself. I took my car back to CNC on Monday October 16th and after almost an hour, they were done replacing the tire. My only ask when they took my car to the back was to put my spare tire back under the mat. When they gave me my car back I asked ... hey did you guys put the tire back under the mat? The man said Yes, we took care of you dont worry. Here I am almost 2 weeks later trying to put groceries in the trunk and what do I see. A dirty tire on top of my clothes/books that were in the trunk :( . They did nothing right!!

La
Review №59

Great customer service, reasonable prices, and terrific auto work! Been a faithful customer for three years.

ch
Review №60

Front desk clerk was very helpful in accommodating my husband and I. She speaks English very well and kept us informed about what was going on with Ill issue with Ill car.

Pa
Review №61

Amazing service.

Em
Review №62

These guys took care of me quick with no hassles! If your like me with a lower car and needing an alignment this is the place to be. Anything car related this is the spot.

Tr
Review №63

This is hands down one of the best tire and oil service in Lilburn. I recommend anybody to come here. Franco and girs or awesome people. Great customer service

De
Review №64

If you wanna give money away for no reason, here’s your place

Mi
Review №65

Customer service is completely ridiculous, and the employees are not courteous. I took my Accord in to see why it was leaking coolant, and one of the mechanics tried telling me that I needed to purchase an upper radiator hose for $200, and he would also clean my battery terminals for free. I ended up going to Auto Zone, purchasing the hose for around $10, and installing it myself with a pair of pliers and a flathead screwdriver. Moral of the story: seek an honest mechanic that will actually tell you the truth about your car, or pay higher prices for service because you dont know any better.

Ir
Review №66

The service is grate ! The front lady is friendly and the mechanic is really good ! They explain everything and always took a good care of the car !

Ja
Review №67

Great staff git grrat used tire deal Franco was very knowledgeable and great Car person. The receptionist was nice as well

Wi
Review №68

My car was towed to their garage and they did an excellent job on my vehicle. Everything was good including their mechanics.

M
Review №69

Went in for a check engine light and one of their guys left a dent on my car. Now they are saying, they refuse to fix it. DO NOT GO HERE!

Pl
Review №70

They have great service for everyone, really smart mechanics working there, great place keep the good work up guys

th
Review №71

Really friendly.....100% with it.....really good at any type of vehicle..... from the engine to the electric side....affordable used and new tire....just like taking my car there....anyways thats my new spot......

De
Review №72

Was just told it’s my fault i called for a quote about a service i paid for in Jan, although you would think if they saw that in their system they wouldn’t TAKE my money again? WRONG

ri
Review №73

I recommend this company cnc auto services for your attention and service at the time of addressing me to explain in detail what has my car take me to the part of the workshop where you can see what they offer me to replace and solve the problem of my I sincerely hope that you follow in this way good luck to this company CNC AUTO SERVICES

La
Review №74

Very nice people and always done on time work is very good number 1 spot in Gwinnett county

Ma
Review №75

This place is a RIP OFF !!!!!They are very friendly & helpful.But, BECAREFUL. Because they will claim to have fixed the problem & they DID NOT !!!! Then, when you go back to them to claim THEIR ERROR,They wont give you your money back nor finish fixing the problem.Complete IDIOTS !!!!

Ra
Review №76

Great Service. They get here on the ETA they told me and fast service

Se
Review №77

This place was so friendly to let me know my problems with my car and their prices are amazing...💗💗

La
Review №78

Great Service 2nd Visit To Them & Ill Definitely Be Back For Future Service.

Ro
Review №79

These guys are not qualified they dont specialize in Honda. I am so disapointed because they made me spend almost 800 and left my car worst than it was. They were only guessing and wanted to charge me extra 700. I took my car to someone that works with Honda and paid 30. please be consider with your customers.....

iv
Review №80

Friendly atmosphere, timely and thorough repairs. Basically a one stop shop, they carry semi and full synthetic (5w30 full synthetic) for oil changes, tire patching, new and good deals on used tires, engine troubleshooting. AMAZING place to come to, especially if you drive rideshare (uber/lyft) just ask management.

cl
Review №81

Great work, good costumer service,I definitely will come back............

Da
Review №82

This map guide is truly accurate.Thumb up

cr
Review №83

Great and friendly place to come get your car serviced at!

An
Review №84

Great service!! And great prices!! Gris has great customer service!

ju
Review №85

Great place to get new and used tires great customer service

Ja
Review №86

Great auto services Jose and staff amazing

Tu
Review №87

Did not like customer service.

He
Review №88

Usually have tires in stock and always reasonable prices.

Ke
Review №89

PREMIER CUSTOMER SERVICE AT ALL TIMES. THE QUALITY OF THE SERVICE IS EXCEPTIONAL AND VERY FAST. VERY PROFESSIONAL SERVICE AND GREAT QUALITY WORK FOR AN AFFORDABLE PRICE WHEN COMPARE TO POPULAR SHOPS.

Di
Review №90

Good prices on tires 3rd time purchasing here.

Er
Review №91

Excellent place,Excellent customer service and good prices

Jo
Review №92

Fast and friendly service, would recommend anyone to have their car towed with CNC

Kh
Review №93

Good customer service and great job, resonable prices

Ab
Review №94

Nice service and cheap prices compared with other shops.

Ri
Review №95

Best service in the world but only by my friend Oscar rest are garbage

Sa
Review №96

1st time i went they took 3hr to change 2 tires and 2nd time they took 40min for someone to attend me..

Na
Review №97

The best service for car problems and fast work done!

De
Review №98

I got a oil change and it was very fast service .They will continue having me back for services . Thanks to gris she helped me a lot !!! :)

Mi
Review №99

Always great service.

Co
Review №100

I called about two tires, Mgr. told me he had both and the price $48 per tire. After driving 15mi, thet tell me they just sold the tires!!! I also told them the flat was in the trunk and the take off the wrong tire!!!!

Information
50 Photos
100 Comments
4.2 Rating
  • Address:551 Pleasant Hill Rd A-1, Lilburn, GA 30047, United States
  • Site:http://cncautoservice.com/
  • Phone:+1 770-925-3106
Categories
  • Auto machine shop
  • Auto electrical service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car repair and maintenance
  • Car service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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