It has been a great experience working with Barbara at Spence Monument Co. Obviously a sad time to be going thru but her patience and knowledge and calm demeanor was very welcomed and appreciated. She provided me with many examples and choices. We ultimately designed our own for my parents, melding a few examples and adding our own touches to the final design. Barbara has been great to work with and I highly recommend Spence Monuments if/when you are in need of one.

Our Monument is beautiful and we really appreciate the wonderful customer service we received from Barbara and her staff. Our Family has used Spence Monument for a very long time and always will!

Greetings,Two years ago, I promised Lisa Chase that I would provide a review of my experience with Spence Monument (Lilburn, Ga.). I finally made the time to do that. Feel free to use this review as you deem appropriate. My Father (Felton Phillips, Sr), who passed in 1997, had previously visited Spence Monument years earlier and picked out a dual tombstone configuration for himself and his wife (Eula Sue Phillips). He knew he would probably not be able to purchase the tombstone himself. I took that as a sign that he wanted me to attend to the matter once he was gone. In 2019, 22 years after my Father’s passing, I finally got the opportunity to carry out his plan.I contacted Lisa Chase at Spence Monument in late 2018. She and her staff were very kind, courteous, helpful, and, above all, patient. Without going into a lot of detail, Lisa and the Spence Monument Team guided me through the process even with a few critical adjustments that arose out of miscommunications with some of my family members.The dedication of the Spence Monument Team was made even more profound when during this period, Lisa’s son passed. Yet, while Lisa was enduring her own time of bereavement and loss, somehow, she found the strength and determination to assist me. In so doing, the dream of a dual tombstone at the gravesite of my Father and Mother became a reality.Thanks to Spence Monument, the undisputed highlight of 2019 for me was the weekend of May 11-13. That weekend four events aligned to make the weekend the “PERFECT” weekend. My extended Family celebrated our Family Reunion on May 11, Mother’s Day was on May 12, and my Mother’s Birthday was May 13. However, the greatest event that weekend was when I visited, for the very first time, my Father and Mother’s gravesite with the dual tombstone set in place by Spence Monument.Words cannot express the depth of my gratitude to Lisa Chase and the Spence Monument Team for their professional, cooperative, friendly, and “down-to-earth” handling of a moment that is so deeply personal for our Family.I highly recommend Spence Monument, without any hesitation, to anyone who is faced with selecting the proper tombstone for their dearly departed loved one. Losing a loved one is difficult enough. Having people like the Team at Spence Monument to work with through such a trying time makes that burden a whole lot easier to bear.Thank you, Spence Monument, for being there for my Family. Because of you, we now have a memorial in place where we can go and pay tribute to our Father and Mother. A place where we can pray, reminisce, place flowers, and think about what Heaven will be like. A place at Carter Hill that I believe would make our Father and Mother proud of us and happy that they were remembered in such a special way.Sincerely grateful,Wyatt D. Phillips on behalf of the Family of Felton, Sr. and Eula Sue Phillips

Getting a monument done for your relatives grave can be a daunting task, and its a business that most people would understandably rather not have to deal with. However, after looking for MONTHS, and talking to several monument dealers who seemed to only care about getting paid a deposit, I couldnt be more happy to have worked with Barbara Spence of Spence Monuments. An established family-owned GA company, they are truly professionals and helped my family thru the process of creating a beautifully crafted monument for our departed loved one. Barbara was a pleasure to work with, treated us like family, and even during a pandemic, she went above and beyond to make sure we wouldnt have any issues with the cemetery or with delivery/installation. I cant recommend them enough. Thank you Barbara!

I have always appreciated quality service delivered in a kind and personable way. At a time of extreme sadness, however, receiving that caring, above normal service becomes even more important. Even though the business was officially closed because of the pandemic, Barbara Spence met me at the office to work with me to plan needed improvements and repairs to be completed at our family plots before we had a graveside service for my sister. I was worried that because of the short time frame we would not be able to have this work done, but not only was it completed, but we were amazed at how years old markers and monuments were cleaned and repaired and our whole plots were restored to honor the memories of those we loved. It is hard to describe how uplifting it was to arrive and see that beauty and artisanship on a day that needed that a spark of joy. We will forever be thankful for both the kindness and the craftspersonship that were demonstrated at this time. Perhaps that explains how this family business has been supporting so many other families for so many years.

How can you go wrong with a local, southern-bred company thats been in business since the birth of Stone Mountain. This is a very personal task that will result in a life-time of respect for your departed ones.....I trusted Spence to make this happen, hoping to honor my Mom proudly. They didnt let me down and provided a beautiful headstone that actually makes my family smile instead of feeling loss and sorrow. Personal attention, status updates, delivery and very fair pricing makes me very happy that I chose and trusted Spence....so should you.

From first ordering to receiving our monument for our precious loved one Max, we were truly satisfied and more! The whole process went smoothly and efficiently! We actually received it before the due date, which was great! Barbara and her assistant are such humble, compassionate, kind, caring, hospitable and friendly people. It was a pleasure to meet and work with them. My family & I are more than satisfied with the monument for Max. It truly represents him & its an awesome and beautiful piece. We all appreciate everything Spence has done for us and Im sure my brother loves his monument & is resting in peace for eternity. The monument is a masterpiece and we love the simplicity & detail of it. We definitely recommend Spence Monument Company to anyone who needs a monument! Also, the person who installed it did a perfect job! Thank you Barbara! Much love!

I am so please with my parents monument. Lisa worked hard with us to make sure we were happy with the final product. My grandparents monument had settled after 30+ years and had sunk and was tilted. They did such a good job elevating it and making it level. Thank you again Lisa for everything.

Barbara Spence at Spence Monument Company was a dream to deal with. She is compassionate and understanding, which is extremely important when dealing with the burial of a loved one. The monument we wanted for my mother needed to be custom made to match my fathers monument from 1949. No easy task. They bent over backwards to get it exactly right and they matched it perfectly! We couldnt be happier. And the gentlemen who did the installation were masters at their craft. Perfectly executed and so nice too! I highly recommend Spence Monument company to everyone in need of their services.

Spence Monument Company did a fantastic job creating a small Roper monument for our family plot replicating the larger monument on the site.Lisa took the time to understand what we wanted and was wonderful to work with.The gentlemen who installed the monument and markers were professional. They did a great job resetting and leveling all of the markers.

Working with Barbara Spence was such a pleasant experience, even though I was planning my mothers funeral. Barbara made an unbearable situation bearable. I loved the fact that you could make interest free installments. Very seldom do you meet business owners that really care about the customer in todays economy. I purchased a companion marker for both of my parents burial site. The end product was excellent. My family complemented me on how wonderful the marker turned out.I also purchased an additional marker for my grandfathers grave that had previously been unmarked. The result was so professional looking. THANKS SO MUCH BARBARA!!

I love working with Lisa Chase... shes your lady to make sure things are right for you... I was told the bronze wouldnt be in for 8 weeks and was back in 4... It is so beautiful and I definitely would use this company again... I love having a face to talk to instead of ordering the bronze online myself... I had the pleasure of meeting the owner, Ms Barbara and really enjoyed her company... they are super affordable and allow you to make payments at your convience... they havent ever sent me a bill or asked me about payment... I cant wait to get everything finished and paid for so I can get my fathers headstone set and send a picture of the finished product to Ms Barbara with a thank you note... (If you get to see this then, Thank you ladies for everything youve done for me and making my fathers passing a little easier :) )

First class operation all the way. Delivered my headstones a month ahead of schedule. A pleasure to do business with. They really put my mind at ease in such troubled times. Thank you Spence Monument.

I have paid this company upfront $450 to engrave dates and my mothers first name. I was waiting around 3 month instead of 2-3 weeks promised by Barbara Spence. During that time they did not respond on my numerous phone calls and emails. Finally the contractor called me that he is not able to do the job, because of an error made by the company which produced the monument, he advised me to contact the company and ask them to do the job. I contacted the company and the next day they took the monument, corrected the error and engraved the name and dates. Because the Spence Company did not do the job I requested the refund. Spence replied that they paid the money to the contractor and so I am not in title to the refund. After my arguments that Spence Monument Company did not do the job and is not in title to take money I received $150 stating Final payment. This company took from me $300 for a trip of the contractor! Its a rip off. The Contract I have made with this company did not require any compensation for a trip.

Barbara Spence is a blessing! Having the Spence family make a matching marker was the easiest part of laying a parent to rest. Exellent craftsmanship is a given, the best part is having Barbara there to handle it the right way.

Lisa Chase has been helping me for many years. I totally trust that she will always see that work is done accurately, timely and at the best cost available.

Beautiful stone, a work of art.