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Journeys
5 Gateway Mall #204, Lincoln, NE 68505, United States
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Journeys
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Ju
Review №1

Great shoes, cool employees that are ready to help and start a conversation, and a fairly good selection of shoes to choose from. I recommend always trying the shoes on though; a lot of people I know have had sizing issues with Vans in the past.

De
Review №2

Most awesome sales associates ...great place for all sizes & pricing

Mi
Review №3

Ordered shoes for my grandson on December 1st. got 1 email about the order. Saying thanks for your order. So, I know that with Christmas right around the corner, delivery could be delayed. December 11th I called the number given on the email contact. The customer service representative said the shoes were back ordered and were arriving at the store December 14th. Because I had no emails, this is why I called. I also tracked the package from the email, it said unavailable. I asked the customer service representative if I will receive the shoes before Christmas, she said YES. SO...I....WAIT... December 21st I call again. Again, no email or update about the shoes. Only the one email thanking me for the order. This customer service representative said the original date on the 14th for the back order was subject to change. The shoes were still on back order and I would not get them for Christmas. So.... why wouldnt your company send me an email stating the shoes were on back order in the first place ? That would have at least given me the option of canceling the order and actually purchasing a pair that I could have given my Grandson at Christmas. Completely understand back ordered items and delivery problems. Not keeping your customers informed is a huge fail on your part. HUGE!! I will wait for the shoes. This is the one and only time I will shop with journeys..Hopefully you will look at this and fix the problem for future customers.Sincerely, Michelle

Me
Review №4

My daughter really wanted the Vans slip on shoes, they just didnt work with her foot. The lady working had helped my daughter find a similar design on a shoe that ties, which ended up being the right one. Unfortunately they did not have her size in stock. We were able to order it on a Saturday afternoon and got it 3 days later shipped to my choice of home or the store with free shipping!I love the honest costumer service and quick turnaround!

Je
Review №5

They were wonderful and very helpful!!

ni
Review №6

The shoes here are wonderful. They have a wonderful set of staff too. I got my first pair of Vans and they found me the right size. Still wear them to this day!

Ja
Review №7

Awesome but needs more south pole brands for men

Na
Review №8

Good place for kids/young adult shoes

Da
Review №9

Didnt expect to buy anything but walked in and knew an employee which was awesome. Looked around at great deals and prices and colors that I needed so I bought 2pair. 👍

Al
Review №10

Journeys is my go to place when I want something diffferent! I usually make a deal with one of the cashiers if hey have my size (13) in the particular show that Im wanting, I buy it! Im always happy that salesperson are so professional and welcoming! The manager (Corey) greeted me and wanted to know about my style and things! He had some killer style! This location NEVER lets me down! Anyone should go pay them a visit! I walked away with my first pair of Birks and Im LOVING IT!!!

Sh
Review №11

I bought some timberlands and the lace broke on the side of them in the first month and they returned them and gave me a new pair. Great service!

Jo
Review №12

They use to have decent skate shoes back in the day but the stuff they carry now is lame as hell.. maybe Im just getting old.

As
Review №13

Very limited selection and for the same boots or shoes you can find them cheaper at other stores. Staff doesnt even greet you or try to assist you.

Lu
Review №14

Hey, listen, were talkin about shoes here. Journeys has a pretty good selection of shoes and I personally like the place a lot.

Re
Review №15

Excellent customer service

Je
Review №16

Fun shoes!

Ju
Review №17

Helpful staff.

El
Review №18

Kind staff (:

Ca
Review №19

Unique gifts

Ka
Review №20

Nice!

Cr
Review №21

Awesome

Information
2 Photos
21 Comments
4.1 Rating
  • Address:5 Gateway Mall #204, Lincoln, NE 68505, United States
  • Site:https://journeys.com/store/JOURNEYS-Westfield-Gateway-Shopping-Center?utm_source=local&utm_medium=local&utm_campaign=Google-720
  • Phone:+1 402-465-4335
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:12–6PM
  • Sunday:11AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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