I had to get my brake light fixed yesterday. The young man and the Manger were both super nice! I am disabled and they went above and beyond to help me make sure I got what I needed. It was a great experience and nice to know that some people really do care about their customers. Can only give 5 stars but it was a 10+ experience.

I love coming to this store and dealing with Santi! He’s so patient and helpful and friendly. He knows what he’s doing! He never rushes me out the door, he always takes his time with me and makes sure I am fully taken care of. He’s always so happy to help and goes above and beyond for me. I’ve been to this store several times lately and every time I make sure he’s there because he’s the one I go to. I will continue coming to this store because of him and seeing him. He makes my day better every time. 5 stars for Santiago Parker!!

The manager is SO kind and helpful and friendly. ☺️ Knows his work well and does a great job at it!

Lost a plug wire on my motorcycle. Its a custom wire, store manager helped me find a fit until new came.Great bunch of guys here.

Health took great care of me and took the time to sort through our batter issues even when the lines backed up! Could have easily moved on to someone else. Great service!

They were very handy and helped me switch out my battery and were very kind!!

Thank you Anthony S at Lincolnton store! I needed a new battery for my equinox and he was very helpful, polite and professional. He changed my battery out for me and did a great job. Even had to look up where it was lol. Anyway he deserves a raise!

Very helpful. Excellent customer service

From out of town and needed a battery. Santiaqo (spelling) was very helpful. In addition to testing the electrical system, he installed the battery in a professional manner. Would go back there again if needed.

Good prices and helpful people

Excellent customer service. Santiago Parker was extremely helpful and courteous and very knowledgeable. Definitely recommend coming here if you have car issues.

Like every where right now, they appear to be understaffed. Its easy enough to find what you need without help. Wipers, oil etc. But you have to wait in line for 15 min. One guy swamped at the register, another guy trying to stay hid in the back parts shelves and another guy out of uniform doing something behind the counter. Not knowing how it all works, seems like the guy in the back should help out and the guy out of uniform should go home or put his shirt back on.

The only reason Im giving them 2 stars is because the lowest man on the totem pole was the most courteous and helpful. I had to return some brake pads that werent the correct ones.. the manager dealt with me personally.. and I must say he was rude arrogant and down right unpleasant. Then I had to pay an extra 12 buck for the right pads. But what got me was he tried to pad my bill wish caliper lubricant.. without even asking if I wanted it. Thats bad business .

Went for a battery test because of starting problems in my Audi on 7/31/21.Employee Santiago Parker helped me through the check and purchase of a new battery.Very professional,polite and quite knowledgeable about my needs and did an exceptional job installing the battery.I left a very satisfied customer.Very satisfied with the help,the cleanliness of the store. Great job folks.

I have had a lot of problems with my K-1500 Chevy Silverado I came to Autozone in lincolnton North Carolina and every one here has been extremely helpful each time they are always polite and will go to the extreme to help you out most importantly store 0491 in lincolnton I have got to give a hide shot out to HEATH THE SUPERVISOR HE HAS BEEN EXTREMELY HELPFUL EVERY TIME NOW I HAVE THE NICKNAME K-1500 every time I walk in lol he is a awesome supervisor and very detailed to customer satisfaction

Very friendly and professional service. Gary was very helpful and showed me different options for the part I needed after making sure it was the correct one.

I called & asked if they did diagnosis checks. I was told Yes & to come in & they would help me. So, I did just that & the employee told me they dont do that because of COVID-19. I was upset that I made a trip there & received no help. So, I went to OReillys across the street & I recommend everyone to do the same.

I come from a non mechanical background, so I dont know much anything about vehicles... These guys are super helpful. And I appreciate they dont laugh at me when I come in and ask the dumbest questions! 11/10 would recommend!

The new store manager is awesome and the atmosphere in the store is better than it was before. I will be back to this store.

Santiago changed out my battery super quickly and was so helpful!!

Santiago Parker was very helpful with my car and helped us get what we need when we needed it everytime we went and he was happy to do it with a smile on his face.

My names is pauline several times Ive been here I was giving the wrong part I took everything off my car just to have to take the part back for the right one Im giving 5 stars for one reason. (Santiago) he is the only one thats has giving me the right part first try. He is super friendly and he tries really hard to make sure its the right one. He has even used a Measuring tape to make sure for me that the part will fit. He will let you know if it might not be the right part so you can make the decision to purchase or not. Best service Ive had so far. He should be best employee of the dang year.

Call and stay on hold for 20 minutes so I hung up and am taking my business to OReillys

Santiago Parker is the best. He works hard at ensuring the customers are well taken care. I can’t say enough. Thank you!

Definitely very bad attention, I think they have no staff, there are always different people attending. They attend lazily, they do not care if the phone is ringing insistently and if they are talking on the phone they do not care about the people who are waiting at the counter. The attention is very bad

The store manager Santiago Parker is so helpful and friendly. I will continue to come back because of him!

Ordered online and picked up in store great experience

The web search does not take you to a site that I can enter my vehicle and search for a part. It is confusing and more pain than it is worth.

I had to run in today to pick up a thermostat for my car. Every single employee was maskless. Two of which were managers. When customers walked in wearing masks not a single employee bothered to pull up their mask. Even though there is a HUGE sign on the door stating everyone must wear one. Obviously they DO NOT CARE about keeping their customers safe. It’s not like we’ve been in a pandemic for over a year or anything.

Ive been able to get what Ive needed here. So they got car parts and whatnot and tools and stuff so if you need that kind of stuff well here you go.

I needed wipers,the young man was willing to put them on for me,it was time for him to be going home but he still took the time to help me

Absolutely the best customer service I have ever had. Multiple trips to this store with the manager Dillon and his staff. Everyone was both professional and courteous. Still get that hometown neighbors feel at this location. A+++, I won’t go anywhere else.

Was not busy. One customer besides me. Almost 10 minutes waiting for a cashier and then had to over pay for a quart of oil.

Had the part I needed, had it at the counter for me.

I had a battery replaced and it turned into a job, the store employee worked very hard, even tho it was very hot, he never complained and spoke politely, while apologizing for the delay. I was very impressed with his determination and his manners and courtesy during the install! Thank you

The gentleman I worked with there was very polite and SO helpful! One of my brake lights were out. He helped me find the type of bulb I needed and even helped me install it!!! Awesome service 👍

Good ppl clean no masks though

Employees are always courteous. Very knowledgeable staff.

How can you hire people who knows nothing about cars?

My corvette battery was under full replacement warranty. Autozone check system with car not running, insisted battery is good and alternator is bad. Knowing car wil not run long with bad alternator, which I told the guy. He still tried selling me a alternator. So I took to advance auto in lincolnton nc. They recheck systems. Even sold me a expensive battery at huge discount to help me out. Autozone owes me a battery for a 2001 c5 corvette. Ill most likely never get. Done with autozone. Advance laugh said you cant check output of alternator with car not running. Figure how to make power with no energy source. Your rich.No problems with car since.

Amazing service great prices

Not my kind of place the employees did not have mask own obviously little concern for each other or their patrons .. I have a choice so I wont go back.

Great service and very friendly

All the business I do at AutoZone in Lincolnton? Never again they just lost a valued customer and probably more when Im done

Theirs times i can get the part i need for my car but at other times i cant get it so i have to shop around

A great name for a vehicular parts store.

Bought a Coke Zero here and the expiration date was February 2020. Over a year expired! I didnt realize until I took a drink of it unfortunately 🤢

Hot guys lol

Good parts store; friendly knowledge staff. Found just what I wanted...

Very good experience. As always thank you.

Great service from the guys there with getting a new battery installed. Very friendly and helpful.

Hey its AutoZone, Great place to pick up something to get that weekend job done. The staff were very knowledgeable and helpful. Its was busy but staff was still friendly.

Loved it cause they have any car parts you need and also accessories as well.

I went to get an oil filter and some oil for my car. They didnt have the gallon of the oil I needed. I ended up with a heavy bag of 5 single quarts of oil. But all in all my experience was good. The staff was Knowledgeable of my needs.

Good store for auto parts

Nice store. Employees are helpful.

Knowledgable staff. I visit and buy from this store constantly. Changes managers a few times however,they keep getting better ones each time.

I stopped at AutoZone in Lincolnton, and bought an item. The guys there were very nice and helpful.

Called in before I went by salesperson told me that the item I wanted would be at the front desk when I got there nobody knew nothing about it and I guess it was the manager could have not been more rude or disrespectful enough that Ill never Grace the doors of that place again

No masks by any staff, no social distancing at all, and no one offered any help. Staff didnt want my business.

Great auto part store for great prices. Will price match local competitors. Friendly and helpful employees. Go above and beyond to get you everything you need the first time.

They got what you need.

Always willing to help

Great service, install battery at no charge ever hard to get to they did it in about 30 minutes I dont think I could have got the battery out every tight fit. At 72 years old this was a blessing

Great prices for auto parts! They are cheaper than Advance Auto Parts. Sorry Advance but its true. Friendly service and very knowledgeable.

The reason for this bad review we had to have our car jumped started and they care enough NOT to come to your rescue. If they at all cared about their business they would come. And sad thing is it wasnt even a mile advance close to them CAME!!!!! Please people will you CARE About Everyone More???? People have souls and hearts what about YOU

AutoZone usually has the parts I need. Too bad I have to wait 20+ minutes for them every time I go in.Store manager doesnt seem to know 100% what hes doing. Him and other employees pay no attention to the lines of people waiting and allow people to cut ahead.OReillys is just down the road. The extra dollar or two youll pay is worth the professional service and quick in and out visits.

Nice clean place to buy you car parts very helpful staff

There was a lady here who was a huge help a couple of weeks ago... very helpful... they also always have what I need.

Every time I come here I spend at least 10 minutes waiting in line. The store is chronically understaffed and the employees are slow and generally unknowledgable. Go down the road to Advance, same parts, same prices, way better customer service.

Great customer service

I hope the employees were just having a bad day but I took a lawn mower battery that I had been charging to have it tested. My charger showed nothing. After they put the tester on and punched a bunch of buttons, they said it was dead. They showed me new ones I could purchase. I went to Advance Auto for a second opinion where I think I purchased it and they said it was fine. Glad I went down the street. Mower started right up.

They tested my battery and let me know the alternator belt was broken. They were great and very helpful.

Cheap quick and easy . They always have what I need in stock and if not they will order it for you with no problems .

Very helpful staff, polite and knowledgeable

The salesperson installed my ac recharge. Very helpful. Thank you!

They politely got the parts I needed and was fast doing it. I was in and out in less than 10 minutes and at good price

Had the parts but prices were better elsewhere.

Good people

Had a battery replaced Very friendly and courteous. Quick service.

Great help. Quick customer service. I found exactly what I needed and I was back out in no time.

Had them order parts, arrived at store to pick up parts. Had no clue who i was or no record of parts being ordered. Said i had wrong store. Showed them the phone i called and they said oh thats us... waste of time, better off shopping at a real parts house. Might i also add they said they dont have assembly lube. Walked and found it myself.

Excellent customer service. Every time I have called or visited the store, I see them taking the time to help customers any way they can.

Never have what i want or need

Professional techs, knowledgeable and friendly. Very helpful finding out what was wrong with my truck. Thank you

Good service

There staff knows whats going on about cars

Good people. Always willing to help.

They always have my back with a great warranty on parts

Staff was extremely helpful and very knowledgeable about the issue I was having with my truck.

I bought a battery at auto zone in lincolnton nc & the guy that exchanged it for me was extremely professional & very nice so I definitely recommend auto zone to everyone

All my car needs can be found right here

Nice employees that were very helpful during my visit.

The lady at the register was super nice and extremely helpful. Thank you

Needs to work on their customer service.

The guy that helped me was really nice

Always have what I need and are usually very helpful.

Woman cashier was rude and would not listen to me. Told another employee to install item, told him wrong. Had to get a refund since she rang up wrong . Then that took forever. Not satisfied at all.

Some people are nice, really depends on who you get

Always easy to get what I need for my car.