Excellent customer service Me and my Girlfriend went there and was surprised to see the Truck I actually wanted, smooth process and friendly people! Shout out to Roll tide Roy lol he helped me, through a long hot day process. Definitely recommend.
Very pleased with my buying experience! Jim made everything very easy and smooth! In and out in no time with a new truck! Go see these guys!
DO NOT BUY A CAR FROM THESE JANKY PEOPLE THEY SALE LEMONS. I BOUGHT A 2013 BMW X3 WITHIN 4 MONTHS OF ME HAVING IT WENT FROM A SENSOR TO A TIMING BELT TO MY ENGINE BLOWING OUT ERIC THE MANAGER DID NOT WANT TO HELP ME I SPENT MY HARD WORKING MONEY GOD DONT LIKE UGLY I SPENT TO MUCH MONEY FOR SOMEONE TO PLAY GAMES WITH ME THIS WILL NOT BE OVER
Having purchases a few used cars over the years, my typical choice is an established dealer such as Lexus or Toyota etc. Please, do not go to M&M auto, with the expectations to be fed and pampered as you would a name- brand dealership. That being said, the service was great. Eric and his assistant Daniel were patient, both having the mindset to ensure that you are extremely satisfied before leaving . They will climb the highest mountain if necessary, to get you into a vehicle of your liking . I left a very satisfied customer.
I had a fantastic experience buying from them. Karen from Alabama who sold me my car. That’s how she introduced herself Karen from Alabama. She was the sweetest thing, just need to warm and friendly. And she really did go out for a way to get me the best deal for the money that I had.
Karen and Roy were both great to work with.Absolutely no pressure to buy and extremely helpful and patient with me.Very honest and upfront and they even treated my children like grandchildren!Very happy with my purchase.If you are in the market for a vehicle these two people are the ones to go see! 😊
7 Months Ago I was in A Bad Accident and I couldn’t Find a Good Car, i was looking and looking . I went to Karen and She Put me in My 2012 Honda Accord !! I Love My Car So Much, I’m Riding Good Because Of Karen! if You want Good Reliable car, GO SEE KAREN AT M&M Auto ! 🥰
Best car buying experience ever. Daniel Mushrush is the man!!
We enjoyed our experience with our salesman, William. We drove over 50 miles to test drive 3 different cars, one being at a competitive dealership. We test drove a Subaru Forester and really liked the vibe of the suv. We were looking for a vehicle to fit our new baby on the way. William was very friendly and continued to engage conversation on our new family addition and the excitement. He really made the experience more of a joy mentally instead of a pushy sales pitch. William really caught my attention when he asked what price would keep me from test driving the other vehicle. We were able to come to an agreement on a more than fair price and I am completely satisfied with the whole experience. The car drives amazing and I have no complaints so far. William even showed up on their off day, Sunday, to finish the deal. Thank you William for your excellent help and thanks for introducing us to your puppy as well.
Seemed very helpful and honest, did not make a purchase on my visit but I will be returning
It was a good experience. I knew what I wanted and knew mostly about the kind of car I was there for. The sales person William, didn’t get in my way and let me do what I needed to do to check the car out. I asked him not to talk much during the test drive so I could hear things going with the car and he obliged. He wasn’t pushy or aggressive. The dealership as a whole was good. No need to haggle the price because the price was fair. Will do business with again, even though I live over 100 miles away. I hope William is still there when I do.
Sad there is no option for 0 stars. At first the customer service was great and they seemed like very genuine people... so I bought a 2008 F250. Test drive went great, a little vibration sound, but nothing big. After they ensured that I signed the as is agreement... and after I had drove 2 hours home.. there was this knocking noise coming from the bed of the truck. Every time I went over a bump, it kept getting louder and more obnoxious and now is constantly loud. I took the truck into ford turns out 8 body mount bushings are shot and quoted me $1700... they were shocked that a dealership had sold us a truck in this condition, and told us its unsafe to drive as the whole cab could come off. I called the dealership back and told them the issue and they said that they cant and wont help... bottom line dont buy anything from these guys... worst dealership Ive ever worked with.
Bought a truck and two months later it cost me 5400 to fix it and they wouldnt even talk to me about it all the guy would would say is we could have done it cheaper
M and M Auto Superstore restored our faith in people and business. Although I am 43yo-I am a new driver. My husband did his research and having visited M and M previously when he was in the market-we decided to give them a look. From first contact we could tell that this dealership was different. Roy is human first and salesman second. They stayed late on a Saturday to fill out paperwork - only to find that we had an issue with our bank. We kept them abreast of our progress with resolving the issue and they also followed up with us-each time pleasant and caring. We were able to purchase a safe, reliable SUV. We had an issue that they promised to fix and not only kept their word but worked on the issue with exceptional communication and transparency. They went above and beyond to not only ensure we were happy but also to do the right thing. It was never about a dollar- it was about doing right by the customer. We will definitely be back as our children age. Roll Tide Roy, Eric and Rebecca-thank you!!
We met with Roy, also known as “Roll Tide Roy”, on Saturday to discuss pricing of a 2016 Jetta Volkswagen. We had spoken on the phone, and he said the car was still available. My parents and I made the 2 hour drive to look at the car that was in “pristine” condition. When we arrived, the car’s front bumper didn’t line up right, there were stains on the seats, the window tint was peeling, a light was out, it had not been detailed at all (we found a receipt in the car pocket from 2017), and it needed new tires fairly soon. Even with all the surprises when we arrived at the dealership, we were still planning to purchase the Volkswagen that online was listed for $11,895. My father went in to discuss pricing on the vehicle, where Roy and Roy’s manager wanted to charge a $399 docking fee, bringing the final price to $12,200. I would not recommend this business to anyone. M and M Auto Superstore will not be receiving business for me or anyone I know. An extremely disappointing experience for my first time purchasing a car.
I had no intention of purchasing a car. I went to M and M with my family. The experience of watching Roll Tide Roy go through the paperwork with my Son In Law was amazing. He was proficient, pleasant, patient and a joy to speak with. Upon completion of their purchase my Daughter was waking about the lot. She indicated there was a car she liked for me.I looked and love it on site. I test drove it. There was absolutely no pressure. We went to get a bite to eat came back. I purchased the car and drove it home. I will absolutely tell other about M And M AUTO SUPER STORE.COM. Thanks Roll Tide Roy!
Excellent experience! Go see Roll Tide Roy!
We absolutely love Roll Tide Roy... If youre ever in the market for buying a vehicle please stop by M&M Auto Superstore in Lithia Springs and ask for Roy...
I havnt bought the car yet will go again, But absolutely M&M people are awesome
I told the Karen I wanted to ONLY use my BANK when I called and when I went to the property with my sons. I TOLD HER I WAS ONLY INTERESTED IN MY BANK, WHICH THEY USE. This women still ran my social security number to found other options. I got alert on my phone stated capital one hit has a hard inquiry. I went to her and told her I have gave you clear instructions I only wanted to use my bank. I also asked the manager why did you run my social security number with out my consent, her response I was giving you options. This dealship is unethical and can not be trusted with your information, I was betrayed just for them to make a sale. I called the manager Eric to make him Aware whats going on in his facilities he didnt believe me. I have not yet received a return phone call. Be very careful
Very impressed with M and M Auto. Daniel was our salesperson, and gave us great, no pressure help. Very patient, addressed all our questions and needs, and very accessible, responded to texts/calls in good time. Staff is laid back and friendly. My wife and I purchased a 2010 Jetta. Good price, car is in very good condition. There were a couple issues with the car, and Eric (the manager) helped take care of them, and made sure we were completely satisfied. In my opinion above and beyond what was called for. Thanks Daniel and Eric!
Friendly and honest, been trading with them for years and have always been pleased with both their cars and their service.
My husband and I purchased a F150 from M and M Superstore, with Roll Tide Roy being our salesperson. He was amazing and it was the easiest purchase weve ever made. Id definitely recommend paying them a visit. Ask for Roy. He has a great spirit! :)
All I can say is my experience here was awful! I mentioned to the salesman that I was going to pay full cash for the car I was looking at. I couldn’t even test drive the car where I wanted. The asking price seem too high. The car I was looking at been was at the dealership for over 3 months. People like him who turn down a cash deal won’t let a company like this flourish. I asked if he could see if his manager could negotiate a lower price for the car which he never asked. If a salesman can’t do something this simple, then he can’t help out potential customers!! So glad I took my Payment of full cash and went to the FORD dealership to get a completely better car and the BEST CUSTOMER SERVICE! Good luck to this company because people like him aren’t helping potential customer and not helping the company get money.
I was very impressed with the knowledge and patience shown to me by sales associate, J.Baker. He took the time to answer my questions and give me his full attention. I will be recommending....
The test drive and transaction were efficient and painless. We ran into a bit of a snag when converting the title in our home state due to some paperwork provided by the vehicles previous owner, which M and Ms office helped us resolve before lunchtime the same day. Their pricing was competitive and we felt quite well taken care of.
Great experience! Karen helped assist with a sale for a friend and he raved about it. She was kind and very helpful. My next purchase will be from M&M!
See Jimmy! He took great care of my wife and I, and had us in and out in a very reasonable time frame.
Roy and the staff at M and M Auto were absolutely amazing! I love my Audi and I will definitely shop with them in the future.
Cant say THANK YOU enough to JIM BAKER for helping get my sister in the Lincoln MKS shes been wanting. You guys went above and beyond to make her happy. THANK YOU.
William is awesome, he took real good care of me an my family showed us some different options of vehicles till we found the one we wanted without any pressure. He is awesome and we will be back in a few months when my daughter is ready for her car.
Much better than your normal used car sales place
Top notch owner & staff. Honest. They will tell you the truth & not try to oversell. Even other auto shops refer to them.
Very nice staff. Roy assisted us. He was helpful and not pushy at all. Will go again to see his new inventory.
Good place to buy a car
The vehicle in question was sold two day early
Bought a 2004 Buick Lesabre from this place in 2012. I was encouraged to test drive a Lincoln LS but didn’t like it as much. No pressure, they saw I had my heart set on my Buick. I paid a fair cash price for her (under $5k I think) and drove her for 6+ years. She needed some standard maintenance over the years but was still going strong at 178k when I sold her for a newer car in KY. I miss that beautiful car every day! Wish I’d kept her.
I bought a used Cadillac SRX from M and M and am very pleased with the purchase. Karen was a great sales person, no pressure, and was willing to let me have the car inspected. The touch screen was not working, M and M promised to have it fixed once purchased and made good on that promise. I paid a fair price for the vehicle and would definitely buy from them again and recommend M and M Auto Superstore for your car purchasing needs. Cheers!
Bought a Silverado from here, the service was great. No pressure from the lady that helped us (Susan, I highly recommend her). She let me make my own decision without the sales pitch. Finance guys were great. Also I got a pretty fair deal on my trade in. I would be hard pressed finding anything negative to say about my experience here
Be careful, they sale broken engine and broken transmission cars. Before any transaction tell them you want take the vehicle to inspection if they say no don’t buy it because they lie as they breathe. Worse customer service ever
I visited M and M on a Saturday. I was ready to buy the vehicle on Monday, once the emissions were done. No one reached out to me on Monday to say it was done. So I emailed twice. The salesman said a guy will do the emissions on Thursday. I get an email on Thursday saying it was sold on Wednesday. Not good business. I also noticed a lack of diversity. Just saying.....I was also asked if they could check my credit before looking at a car! I have never experienced that! I rejected that notion....but still! Jeeze. There are many places around Thorton to choose from. Choose wisely.
We recently purchased a Nissan Rogue for my wife. I like many do not look forward to shopping for and purchasing a car. Daniel at M and M was a refreshing surprise. His patience, no hassle, no high pressure, just facts, answers, and caring service is what we experienced.. and the car is amazing and a great value! Thank you Daniel, M And M Superstore!
Roll Tide Roy great 👍salesman.
I bought a vehicle from the owner of M and M Superstore 12 years ago. It was time to trade it in, so we went to M and M because of the great experience in the past. Daniel was our salesman. He was very personable, knowledgeable, and took all the time we needed. Everyone was very friendly. I wouldn’t go anywhere else to purchase my vehicles.
I purchased a vehicle and had to return it in 2 days. The car was smoking and kicking. Eric insisted that they have a person who checks the vehicles but that is a lie. I took pictures where I had a tiny drop of oiland the leaking fluid coming from the vehicle. They dont care how they sell vehicles as long as they profit because they would have caught these simple issues had they looked over it before EVEN letting people test drive. Literally little to no oil, so if the car would have stalled or caught fire I would just be out of luck and alot of cashapp neither did they bother offer to top off gas when needle was on E.
My husband and I bought a pick up truck there a week ago today. Picked it up on Friday. Right after I drove off the lot, I realized that the heat wasnt working. I was advised by the dealership to bring it back on Monday for them to fix it. Got a call from them today stating that its costing $600 to fix it that I had to pay half of it. I know that theyre asking me to pay only because we already paid $9000 cash for it. They really have nothing to lose. That to me was the worst experience at a dealership. I will NEVER step foot in that dealership again other than picking up the truck. 😞😞
Mrs.Karen Evens was the best ever sales lady in the world!! And Mrs. Rebecca was the best ever finance manager!! Theses two ladys made my day!! They took such good care of me purchasing a vehicle!! I thank them for all of there help!! So please go see Mrs.Karen for your care purchases!!
My Dad and I sat there for 2+ hours signing paperwork and getting approved for a 2009 Ford Fusion and they told us that we could pick up the car and pay for it the next morning. When we get there the guy up front tells us that they sold the car to someone else despite the fact that they knew we were coming to pick up the car in the morning and they didnt even bother to call to tell us the car was sold, all the paperwork signing and credit running was for nothing. I wont be coming back here.
I just recently purchased a vehicle from this company. They were awesome and super helpful from the day that I called to ask about the vehicle to the day that they had someone pick me up at the airport to drive me to the dealership! We flew in and they were courteous enough to have someone waiting as we arrived. Vehicle was everything that it was supposed to been. Great place to buy from. Would fly again to purchase a vehicle from this dealership!
Our car shopping experience with M and M Auto was superior! Jeff was great to work with, very patient and knowledgeable about the vehicles we were looking at. We looked at a few trucks and test drove the winner, an F250! We love it for our towing needs and havent had any issues out of it at all. Even had a diesel mechanic check it out and they said it was in superb condition. Thanks again, Jeff!!!
Salesperson was wonderful
Came in today to look at a truck. Was continuously told Im entitled to my own opinion and the salesman had to keep saying no disrespect intended. Thats a tell tale sign of being disrespectful. Truck is leaking oil and needed thousands of dollars in repair. Unwilling to listen to customer or work with them. Would never go back.
Very unprofessional, we drove 2hrs to come get a car just for them to say it’s “first come first serve” which is understandable BUT, the simple fact is we where Roy’s customers. We called ahead of time to let him know we where on the way to pick up the car (he didn’t even acknowledge us.) ((I guess because where black))
I just bought a car from Mr. Roy and it was an absolute pleasure. As a first time car buyer, and a woman, I was worried of being taken advantage of. That is something you don’t have to worry about with Mr. Roy. He’s a very honest man and runs an honest, genuinely helpful dealership. I got an amazing deal for both my trade-in and the car I bought. Mr. Roy kept the process light with his quick wit and was knowledgeable with my questions. I cannot recommend this dealership enough and will be using his services again when I need a car. I am now the proud owner of an M and M car!!
We had a great service experience at M and M Auto Superstore. The rapid email response and telephone communication from our salesman Daniel Mushrush was superb!!! We traveled a short distance out of state to look at a vehicle and communicated with Daniel on our way over. Upon our arrival Daniel had already put gas in the car and had it waiting for us to test drive. He answered all of our questions and made our purchase experience a very smooth and fast process! Everyone we came in to contact with at M and M Auto Superstore were very friendly and helpful. If you are in the market for a vehicle then M and M Auto Superstore is the place to go!!!! Thank you everyone, our daughter absolutely LOVES her car!!!
DONT BUY A CAR FROM HERE !!! Sold me a complete LEMON !!! went to the property to look at 2 different cars I saw online when I got there one wouldn’t start. ( Red Chrysler 200) and the other was a Mazda that I purchased drove fine until I got home and the next morning it WOULDNT START ! Took it to a Mazda dealership and they said it would be 1k in repairs . Don’t let these guys rip you off they seem friendly but will sell you anything
Bought my daughter her first car here, what an awesome staff made for a great experience Thanks Guys!!!!
James was very helpful with purchasing our vehicle. Everyone was friendly from the start. Thanks so much! Pleasant experience.
They were so great and helpful. Very patient, not going to pressure you into something you dont want and make sure you leave happy. I highly recommend this dealership, good people. Roll Tide Roy is a great person to go to when buying your first car. All of the staff I encountered were so nice and helpful and they didnt try to sell me something they knew I didnt like. Im so glad I stopped by this dealership because now I own a gorgeous Jetta from M&M.Update!!!!!Recently I had my oil changed, and had asked the mechanic to check out everything else and he told me everything was fantastic. Not a single thing wrong. I decided to post an update because Ive seen a few people make complaints about their car and just wanted to say mine was completely fine. If you want a great car at a great price M&M is the place to go.Another update:Ive had this car for about 2 weeks and The EPC and engine light came on so now its at heritage of Volkswagen because I cant drive it. I would ask for any documents for anything mechanical that has been done on the car youre looking at. Bright side is everything under the hood is good but the car itself, well I cant drive it now. I really hate having to make this update because I enjoyed my time at this dealership and they were so great.
Good place to buy a car. Great team of people working there. Service is First rate. Good Prices and You will be a happy Buyer. I have shopped around and found none better than this place. We have bought 3 cars form them in the last two years. Once again Great Place to buy cars!
After visiting 3 other used car dealers i decided to pay M&M a visit. This was my first time buying a vehicle and i was assisted by Daniel. Not only was he knowledgeable of his inventory, but he remained patient as we found the right fit for me. He made sure that the process was seamless and that i was informed every step of the way. I highly recommend working with any of the staff at M & M as they are genuine in getting you into a vehicle that you are comfortable in. They made me feel as though they valued my business and that they were on my side and you can’t ask for better. Thank you for everything. 10/10 would recommend for used vehicle services.
I highly recommend Jeff at this location. Unfortunately we did not purchase from this lot, but I really would have liked to. We stopped by just to look, trying to determine what type of car to purchase for our 16 year old. Jeff made a suggestion and that turned out to be the perfect fit! The model they had was not exactly what we wanted but Jeff was so helpful, even touching base a few days later to see if he could help. Next time that we are in the market for a used car, I will definitely be contacting Jeff at M and M.
I had to share my experience with this amazing company. Im financing my first car, and when I seen this car online something just gave me a great feeling about this place, I looked at a few others at different locations but something about this one kept my attention. I called Friday and we went to look at the vehicle, Roy was such a great man, while filling out paper work waiting on word from the finance company Roy shared a ton of wisdom with my family and I. This was much more than a car buying experience I will never forget some of the lessons I was taught, though I wasnt able to leave the lot with my car that night cause I needed some other paper work. I knew it was mine. I prayed through the night if it was ment to be it will all work out, we came with my car as a trade in saturday morning and through the grace of God we were able to get the car. The next car I purchase will no doubt be with this company. Thank you so much for your care and effort to make this possible Roy. -Kayla
Daniel and Eric are the Greatest! They worked with me on a recent automobile purchase and notified me daily on the status of the vehicle I was in search of. I purchased the vehicle last Friday, 3/8/2019, and I love it! Eric got me a great deal and I am completely satisfied. I will be doing business with them again...
I’ve been to a lot of car dealerships and I’ve always had the same bad experiences. Until I found M&M Auto superstore. First off we traded in my daughters car, a 05’ fusion for a 14’ fiesta.. We wanted her to have a car that was dependable. A car that would get her to school and work and whatever we ask of her. The “ole man” was the realist car salesman I’ve ever met. Great sense of humor and super nice guy.. Needless to say everything he told us went as if he sold a car before.. He did everything he said he could and turns out we left in a nice car.. if I could give 100 stars I would.. 🙌🏻
Great experience
Went onto the lot in full buyers mode but they never even bothered to approach me or ask if I needed assistance. Needless to say, I got into my car and left. sale lost. Moving on...
Very good buying experience, found what we want quickly and the staff was very helpful and nice. Vehicle was top notch
Absolutely the best experience ever. From start to finish they were helpful and kind. They even bought my kids pizza and let them watch spongebob while handling our needs. Entire staff was pleasant and I drove off with the car I wanted and the price I needed. Highly recommend. Ask for Jeff, but all salespeople were honest and down to earth.
I have bought alot of automobiles in my life but never has it been so easy, fast and friendly. Everyone at the store was great from the salesman to all the finance team. No one pressured or hassled me just a really great experience the whole way around. I would have given more than 5 stars but it isnt an option. I definitely recommend buying here. I will come back here from now on, all the vehicles on the lot were nice vehicles unlike everywhere else. And you can tell the whole team cares about helping you through the process and getting you into a vehicle. Thanks m and m you guys are great
Been there twice shopping vehicles. The staff is always extremely friendly and helpful. I test drove a later model Dodge Ram a few weeks ago and everything about the experience was great. No pressure, trying to find the right vehicle for me.. I would highly recommend looking here for a used vehicle.
My husband and I have been in the market for a vehicle for about a month now. After trolling the web for several weeks we finally settled on a 2000 Ford Expedition we saw advertised at M&M Auto Superstore on Thornton Rd. After calling to schedule an appointment we went up to the dealership and were greeted at the door by a salesman affectionately named Big Head Ed. Ed was beyond knowledgeable and super easy to talk to. Unlike previous experiences, there were no hard sell tactics, no condescending attitudes and no double talk. The truck was exactly as described and after test driving we decided to purchase it. M & M processed our paperwork quickly and Big Head Ed kept us entertained while we waited. I can honestly say this was hands down the BEST vehicle purchasing experience I have ever had. Ill be sending my son there in the next couple of months to purchase and it doesnt hurt that they have an awesome referral program. Im not kidding, if you need a reliable vehicle, in good condition and a great price, this is the place to go. Thanks M&M Auto Superstore for an excellent buying experience and thanks Big Head Ed for being you!!
A very pleasant buying experience! They stayed open late, two nights in a row, because I had a long drive to get there to pick up the car. Jeff was knowledgeable about the car I wanted, and was patient as I negotiated. Would definitely go here again to purchase!
Roy and his wife was really nice. I will be going back.
I went in with a specific car in mind that I saw online. My salesperson was Jeff. He showed me exactly what I wanted. There was no hassle and he didnt try to force any other vehicle on me. He was very friendly and helpful. I got the car I wanted at a reasonable price. I had my mechanic look the car over and he could not find anything wrong with it. Given the circumstances, I would definitely buy another car from this lot.
If you are looking for a job email us but if you want a great reliable vehicle this is the only place in Georgia to get one if you are seeking great prices, good driving use or new, Family business, awesome customer service. My family have bought multiple vehicles. This is your family place to buy a car.
Took off work and drove 100 miles to buy a luxury model car. It was a base model. It had no alloy wheels, no premium package, no technology package, none of the things listed in the ad.I was told by the sales person Susan, that the dealership couldnt be expected to know one trim level from another.Seems like a textbook bait and switch.
The sale went well & was completed in a timely manner.
Searched online with many dealers in the area and found M&M to have the best used car prices. Buying a used car can be a tricky process but finding a dealership with real market value prices is near impossible.We went to M&M today and were greeted by a welcoming sales person who gave us a great shopping experience before running us through the mill with credit applications and down-payment negotiations. This set them apart from any other dealerships weve been to through the years.The gentleman we worked with, Ed, was very courteous and we would recommend anyone to him.We went, hoping to buy a car with limited means, and Ed made our purchase possible.We just parked the new car at home and love it. Thank You, Ed! It is perfect!
Used cars too expensive!!!
I had a GREAT experience with Errick and the rest of the M and M personnel. Drove from 2 1/2 hours away to find the vehicle held back so that I could look at it. After test driving and making a deal, it was a little after closing time. Heard no complaints from Errick about staying late and he has been more than helpful even after the sale.
Karen and Roy appear to be nice and honest people.
M And M Auto Superstore provided a great used car buying experience. Every vehicle that I looked at on the lot had appeared to be well maintained and had a great CarFax history. Everyone that I worked with throughout my experience was truly wonderful. I experienced no pressure and a true willingness to help. I was able to buy a very nice one owner vehicle and they even were able to find me a lower interest rate than my credit union offered which saved me money. From my experience I feel that M And M Auto Superstore has assembled a great team from the buyer to sales to finance and everyone between has made this the place to purchase your next used vehicle.
We had a GREAT experience at this car dealership. They helped us work within our budget to get the car we wanted. They gave us a very generous price on our trade in and were very respectful and professional. Susan was both helpful and knowledgeable about the car we were purchasing. At no time did we feel like we were rushed, pushed or badgered into making a deal. Absolutely the most positive experience we have had buying a car. Kudos to manager - Errick and sales professional- Susan Murphy.
I give this two stars because the sales staff was nice. Our sales guy was Eric, and he showed us a Honda Accord Touring that was a great deal. We wanted to have the car looked at by a third party mechanic, which was no big deal. The car itself needed $1,100 in repairs right off the lot (with a clean carfax and autocheck). I wouldn’t consider them “dishonest”, but do be CAUTIOUS when purchasing a vehicle here. Also, while I don’t think Eric was trying to be dishonest; he did try to get us to buy the car on the spot with a 3 month warranty without having it looked at. HARD PASS.
One of the best dealerships in Lithia Springs!! These guys really work hard for their customers and they know how to do business!! They even went to the extreme of coming in early to just make sure we were taken care of!! Highly recommend these guys to everyone!
I have been riding around Atlanta all day going to different dealerships. This is the first dealership that came outside and helped me look at cars on the lot, and helped me decide on one at a reasonable price. Best management/owner in the area!! Absolutley loved the excellent customer service and honesty from the dealership! Also, absolutely love my new Toyota Corolla!Lacey
Absolutely wonderful experience here!! I got an F150 king ranch in great condition and a great price! Great people!! Errick, Susan, and Carl were extremely helpful and knowledgeable. My fiancé is looking for the same truck and we will be purchasing it from here for sure!!
BOUGHT 2 VEHICLES IN LAST 3 YEARS FROM THESE GUYS - FAIR PRICING OVERALL EASY EXPERIENCE . WILL BUY AGAIN WHEN THE TIME COMES
Ask for Jeff if you want hassle free service. He stayed late on a Friday night to work with me. Rebecca in finance will make the deal work for you. Easiest car buying experience youll ever have. These people are just real with you, no bs and no sleazy sales tactics. You want the car, they will make the deal right.
Excellent experience! JEFF is definitely the guy to see!! The has a ton of knowledge, an makes you feel comfortable throughout the process.
I found a car that interested me so I went in to drive itKaren and Roy were a blessing ! The car was as advertised and even better than I had hoped.The entire process was pleasant and was wonderful .Love the experience. Hope that you go by and give them the opportunity to show you the same courtesy.
Wanted clean retail price for a car that was less than average trade in value. Needed new paint job on the car, car had multiple warning lights on dashboard( adaptive head light malfunction, left daytime running headlight not working etc.) These warnings alone plus the paint job are well over 2000.00 dollars to fix! I know because i had one just like it recently totalled and i had all these items done on the one i had. In addition mine had the sports package which this on did not have. Wouldnt go back even if they came to my offer!
I purchased a truck here at a good price however I will never go back. Turns out they didnt have a title for the vehicle in their possession. After a month they told me the owner they purchased the vehicle had lost the title and they applied for a replacement (out of state). It took so long to get a valid GA title both the temp tags expired and I had to park the vehicle and couldnt drive it... very frustrating. Staff was rude and told me i was lucky it didnt take longer.. I was also told they didnt have titles on most of the vehicles on the lot.
Very unprofessional. This company strives on saying one thing and turning around and changing in less than 24 hours. I would not recommend dealing with these people. Sales woman very two sided and appeared to be doing back door deals for particular vehicles. A report for Better Business Bureau will be going as well. Be mindful
I left here feeling deceived. Will (sales guy) had me thinking this lady was just going to look at my information to let me know how much my payments could possible be. I find out she was really about to run my credit, which put hits on your credit score. Will told me he couldnt give me the price of the vehicle without her checking first. All lies. I went in the room where she was and she gave me an exact estimate of my payments and cost of the car without running my credit.Will told me this company needs him because he is the best salesman they ever had.I say this if your going to lie your not a good salesman, your a good liar.Make sure you ask a thousands questions if your dealing with Will. And never give him your information unless you absolutely need to. 😠