While I appreciate you hiring teens, they are not knowledgeable about most things simply due to their age. Ive had a very hard time explaining what I need a few times because of this. Recently, I went looking for flex seal . The young man told me it was in isle 1. I looked and looked but there was none. I went to ask again and was told it was on the kiosk at the end of isle 3. He then got red in the face and frustrated because I did not see this kiosk. It was an END CAP.It was a very small end cap that only had Flex TAPE and not Flex SEAL. (The store doesnt have Flex SEAL he said was in isle 1.)
Their selection of fasteners is better than most.
You can get most of the things you need here form a hardware store. I personally think that its a little set up weird and sometimes unorganized and hard to find certain things when you are here for fasteners. Staff was always friendly though.
Love the fact that they are a small store and have a really decent grilling/smoking selection.
Very kind and helpful staff here.
In a pinch its a quick outlet. Hopefully you know what youre looking for and where to find it as their sales associates are lacking.
Went in to get a key cut and the man that helped me was very rude. He stated he would not cut my key because I did not buy it there and when I said that is a odd policy he mumbled something under his breath and I just walked away. I think I will take my business elsewhere if that is how you treat your customers.
Nice place nice people prices are a little high for the generic brands and any other brand but its a nice place to go
Staff is very knowledgeable and helpful
Very helpful staff. Good selection for neighborhood hardware store.
Excellent customer service.
Nice little store, workers are nice and donβt try and hide from you like big box stores. Quick in and out and can find what I need with out making the long trip.
Very helpful staff. They let you wander Abit before asking if you need help. Which is what I like. And if you dont need help they leave ya alone.
Good selection for general household repairs but some prices are steep compared to other stores in the same area.
Usually have what I need. Had 1 unpleasant experience with an employee a couple years ago. Was able to speak with an owner (or manager?) before I left the store. Since then that employee has been very helpful. My husband and I have used the call the store or online order-pick-up-in-store process >1Γ & were pleased with the service. We appreciate knowing that the item(s) would be ready, saving us a wasted trip from out of town. We appreciate the Ace Rewards program.
A nice local home town hardware store. Well stocked with fair prices. Ive been purchasing more here lately than running to a big box store.
They were great
Sent my faughter in for some 1 1/2 pvc couplings, elbows glue and cleaner...had to have 3 people assist them including the shift manager and they literally got ONLY THE PVC GLUE AMD CLEANER RIGHT. Gave them COMPRESSION COUPLINGS and a SANITATION TRAP...Along with a $73.00 charge and a waste of my time tomorrow returning all this. Place has gone downhill ever since ACE opened. Wont be back after tomorrows returns.
Very helpful. Curtiess. And always Have what Im looking for
This is what you call a convenience hardwrlare store! They have all the things a normal Home Depot or Menards would have bit at a convenience price. Whicheand you pay extra for everything just cause your there! I purchased reacement garage door sensors and the next day seen the exact same ones at Home Depot for $12 less and not even on sale! I went back and asked if they matched prices and the manager told me you should of gotten them there than WOW. $12 must not be much of a loss for patronage. After that Ive been looking over my receipts since January and comparing them to other store prices.... Money spent at Lindner Ace. January- October =$748.33 money spent vs competitor+$72.16 that is nearly 10% higher than any other ace! Sad, very sad! It must be their justification to have 8 employees harrassing you or standing around the water cooler. The Im my 40+years there hasnt been more than 4 customers in the store at one time ever. Maybe Id suggest to cut down there overhead with employees and adjust the pricing on EVERYTHING. $72.16 extra in only 10months?!? How much more have I unknowimgly overspentin my 20yrs Ive been going there?! I will now drive the extra 10 miles to a big chain store. Sorry Lindners you lost me and my family with the pricing and arrogant response.
I only shop at this store because it is closer to my new house than Carstens. I miss Hardware Hank for the quality products and low prices. I have stopped by many times only to find that they do not carry what I need.Today I went to purchase tank to bowl bolts for a toilet. I was helped by Tom to find the product. The first package I took off the hook was missing three metal washers and the second package was missing one rubber washer. Luckily the last package had all the parts. I located Tom again and give him the packages with missing parts. He took the packages and hung them back up on the hooks to sell. When I checked out I informed the cashier about the missing parts and that they were placed back on the rack by Tom. I hope the packages are sent back to their supplier and not left for the next customer.
Definitely depends on who you speak with when it comes to getting the right answer and/or a competent worker.
The staff was was very helpful and went out of their way to assist me we had a great laugh as well
Jon was so very helpful in finding parts and fixing an item brought into the store. All other employees were also so friendly and ready to help. Great store with wonderful employees.
Go to spot for hardware needs!
1 review1.0 star rating 9/10/2017Ace hardware in Little Chute had better get their act together! They had an item priced different than what it scanned at the register. It scanned in at $1.00 higher. I had a one day coupon offer on 9/9/2017 for 50% off one item. The coupon would not work if they lowered the price MANUALLY for the $1.00 difference. That meant we would have split the difference to $.50 each. They would NOT do it. So they lost a $17.99 sale. So much for customer service. I will never walk in that place again. So Ace Hardware my question is, was it worth losing a customer for $.50? All of this was due to YOUR pricing error!!!!!Add to list Edit
Always good to go to a local store an they have exactly what one is looking for. Thanks Lindner
I love ace! The workers are always super nice and helpful! Sometimes there are too many workers and your being asked if you need help every 10 seconds, but at least you can always depend on getting help when you go there. I do have one wish, that the store was a little bigger and they carried some lumber. Otherwise its my go to store and they usually always have what I need.
Had a key made. The staff were very helpful fast and kind.This hardware store still holds on to its hometown feel. In my opinion, the service I receive is more important than the cost of the product Im buying and this store nail it every time I shop thereThanks ACE in little chute
Very helpful with finding things I needed. Ty
Very good hardware store
They know there hardware
Had to mail out a package and they were more than happy to help me out with it. All the employee were helpful, and showed me where I had to go in the store to mail it out
For a small hardware store they should have most everything you need and some very good people to help
This store is a blast from the past. You are greeted at the door with a friendly smile and someone is always eager to help. Its a pleasure to support a local business like this one
Helpful staff. Can find pretty much anything you need here.
Friendly, clean store. Good customer service
People meet you at the door ready to help you find what you are looking for.
Always have what I need and everyone is very helpful and friendly
Another successful trip to Ace Hardware made possible by their always helpful employees.
Friendly staff! Willing to help you find what you need!
Friendly staff, and great selection for a little hardware store.
Super friendly and helpful.
Twice I have been theyre and they havent been able to ship my UPS product Because of their limited capabilities With UPS
Was sold pvc pipping when I needed something else and was told pvc would work better. When it didnβt work better, they would not take back the pvc. Customer service is shabby at best; the staff is however, polite.
High places but awsome people to get help from.
Very helpful and friendly staff. Decent prices
Very helpful and friendly staff, they made my renting of their equipment very easy and accommodating!
Sometimes the employees are not very friendly, probably because the manager was yelling at them.
Always helpful. Everyone is friendly.
Easy to find what you need.
Have went to this hardware store for 15 years or more, back when it was Hardware Hank. Have shipped many large items via UPS thru this store. Yesterday even after much discussion they insisted that the size of the box meant I would have to pay $85. UPS shipping calculator online and the UPS Store in Darboy only charged $45. I will never ship another item thru Lindner Ace Hardware, and possibly never buy anything there again. Very disappointing.
Very helpful staff good selection.
Nice people and close to home.
Very helpful, friendly staff.They cannot mix black paint however. Seriously?
Very helpful on the phone and in person.
Not bad could have used more help
Friendly and helpful I will be sure to go back
Went to buy a lawn mower and the staff is very friendly and helpful.
Everyone is always helpful here
Buy all my bird food here. Gives a rewards for your purchaces
Helpful people and know where what you need!!
Employees are Friendly & Helpful.
Very helpful staff, clean and organized store.
Very helpful and friendly.
Helpful and welcoming staff!
Prices are high. Id rather drive to Menards
Local hometown hardware store.
Always helpful and friendly!
Very good service
Easy to find parts
Very helpful.
Good store
Nice selection
This is a friendly home town hardware store
Get what uneed
The owners suck and the store is rundown and dirty
Great
Knowledgeable people
Nice folks
Good
Thanks