I ordered a black all around champion hoodie and i’ve never received it i’ve only had help from calling and filing a claim won’t do you any justice Route is fake they don’t care about their customers at all they lose packages and best of all won’t give me a refund nor a reship of my item that THEY lost. Just for the records this is a 16 year old calling out a company on the bs that they think is okay.
Breana is super nice and friendly! Big thumbs up for her👍🏼😊
Wish I could give 0 stars for the treatment I am receiving. This was my first and probably last purchase from Hibbett. So ordered a product 7 days ago as of right now and my product still has not shipped. For three days I have attempted to contact customer service to get an update on when my product would ship. Each time I had to give up after being on hold for 2 hours as I need to work and could not stay on the phone all day. I was finally able to get a rep on the phone today after 2 hours and 45 minutes and after being placed on numerous holds while she checked other systems and called the warehouse where the product was picked a day after I placed the order but has been sitting there ever since. So when she came back on the line, the reason for the hold up was that the warehouse ran out of shipping labels, and are waiting for corporate to send more??? Are you kidding me, what kind of operation is this that they do not print shipping labels from the carriers website and then need to wait for corporate to give them shipping labels? Please do not do business with this company, seems like they may be gone tomorrow if they can not afford shipping labels to send out a 200.00+ product that was ordered and in stock. Horrible customer experience, hope they attempt to make it right for me and at least attempt to save me and others as customers.
Like the athletic shoes. Wish they had more stuff and more deep discount sales. But overall for sports aparel its a nice store
Love the kicks
Ive never even been to this store but I called and talked to Lydia (hope I spelled that right) and she answered my question perfectly after I had called multiple other stores and got nothing. Somebody give here a raise!
Customer service needs to be a little bit better other than that great store
LOVE SHOPPING HERE NO MALL TRAFFIC, GREAT PRICES FRIENDLY EMPLOYEES
Excellent customer service. They were very kind and helpful. Fair pricing.
The Head Coach is awesome! They always have a great selection of athletic apparel and shoes, as well as sports equipment.
Always welcomed with a smile by a bearded gentleman who is really handsome ❤
The kindness of the employees that work here is what will make us a lifetime customer.
Helpful workers, not a huge selection but really clean and neat store
But 3 pairs of shorts, great quality and price.
Staff was very welcoming and friendly 😍
This place has the best staff and has the best prices
Drove 40min because their website showed they had FC Dallas gear, walked in and they said they didnt....
Really great store
Havent been there!
Good deals
Good Customer Service
They are awesome
Very attentive staff!!!
Excellent