The customer service is poor and new management rules are crazy. Employess are rude need to focus on getting better employess then worrying about new rules !
If I could give this place no stars I would! Dollar trees are dollar trees so you can’t expect anything much- However, customer service is customer service which is important anywhere thank GOD the woman with long “blonde/red” dreads doesn’t work anywhere important because she wouldn’t last long with her ugly attitude and ZERO customer service skills. We absolutely will not be back here. Ever. RUDE, UNFRIENDLY, and should not be behind a register interacting with customers. I’ll stick to going to the one in Aubrey!
They were out of number candles that i needed so had to go else where.But got some balloons tho.
Staff helpful and courteous. Store stocked well. Great merchandise selection
I have to say the people that work here have been gracious and polite. The store can sometimes get cluttered with product as they fill the shelves, but they always get to the register quickly.
This is a publicly traded company that I have the freedom to go into without a mask. The Governor took off all mask mandates. They still have a sign on the door and the very rude cashier said I couldn’t come back unless I had a mask on. I won’t return to this store. They do not value our freedom of choice.
Convenient location and the manager Niesha is so helpful and nice. Niesha always goes the extra mile to help us find items, especially our Jamaican treats.🙂 Chandra is also fast on the register. We enjoy shopping in this store.
I shop here for odd and end things. I buy stocking stuffers at these stores. I also buy things around other holidays here. Most stores are always clean and the staff is always nice and friendly.
Very great place to shop and MEGA savings. Very clean and organize.
Nice, large, clean and well stocked. Cashiers are pleasant. Restrooms are reasonably clean and stocked with toilet paper and hand dryer. I feel all businesses and customers should not forget we are in a Pandemic and extra care is needed in and outside of businesses.
People there were friendly and helpful. The store was neat, clean and items were well displayed on orderly.I will be going back soon.
Love the store.
Clean, well stocked and even a couple of baby Yoda Christmas items for this current season.
Foud lots of empty shelves
I have loved the Dollar Tree chain for many years. But I have to say, this particular location has the nastiest bathroom I have seen in a long time. How a store is kept reflects the attitude towards it’s clientele. The cleanliness of this location needs serious attention.
Excellent customer service... got 33 balloons
Love Dollar Tree. Always find unique things there and save money too
Never been disappointed when I shop here
Always stocked with everything I need. Good school supplies selection.
I work here
Was a pleasant experience -
Line of 20 people and 1 cashier🤦🏽♂️🤦🏽♂️!! Where is the HELP???
They dont have cashiers. Just one long line inside store waiting for paid. Crazy.
I love Dollar Tree, but today I just left the store disappointed and outraged by the cashier guys service. I bought 7 small glass vases and he put them all together in one bag without any protection. I asked him to wrap each one in plastic bags or paper and he said he wouldnt do it, unless I bought gift tissues that he would do!I always shop at other stores including other Dollar Tree, and they always protect glassware before putting it in the bags! That was the first time this happened to me! Disrespect and rude this boy!2700 East Eldorado pkwy-Little Elm
Its a great place to shop. Everything is $1
Deandra was a great help!!!!!!!! However, the older, olive-skin complexion, glasses, grey haired woman was a Witch-with-a-capital-B to me. To the White lady behind me, she was pleasant. I know the Man upstairs will handle her hateful attitude.
I come here for various things, but mostly for the cake holders. They keep them in good supply usually and has become my default location to check first for them. Clean and the nicest people work here!
Always in stock
One of my favorite dollar stores. Love this one because it has a great. Feel and more room than any other Ive been too
Nice store. Usually has what I need or expect. Lets face it, you cant beat their prices! Sometimes they never have enough people working the cash registers to keep the lines moving. Overall, its worth the visit.
My experience was great! Had the right stuff I needed, great customer service and, not a too crowded place try it! You might like it!
Cashier was annoyed that there was a line and started getting quick / smart with the customers. Its not the customers fault that theres only 1 cashier. I overheard her telling a customer (joking) that she thought about not coming in today. Imagine if that had of happened. The lines would be longer. Thats inappropriate and uncalled for. Manager on duty was nicer and apologized for the service received. 8/2, 2;00ish.
This place was mess. The floors are filthy with stained carpet and clutter everywhere. Yes, I am aware that it is just a dollar store and I shouldnt expect much, but other locations are better.
Usually messy but cashiers are nice
The cashiers are so friendly and fun. I love shopping here.
Excellent for cheap uses.
The employees are nice. Clean and well organized store. Mostly stocked with the things I want.
Is always good to visit this store clean,super organized.
Good store. The staff takes pride in this store. The areas are faced often and is easier to find what you need. The crafting section has a good amount of selection.
The staff were very nice and friendly. The store has a large selection of items. I think Ill be returning to this location.
Great store and friendly staff. Store is stocked neatly and with a variety of seasonal products. Love it.
An already addicting place this store is ran by a great manager who isnt afraid to be out on the floor with his emoloyees like a true leader should.
Great found every thing we were looking for and the addiutued was great
I went to visit this store to exchange something which has been purchased at other dollar store. The store personally was nice and helped me in exchanging items.
This is one of the BEST dollar tree stores I have ever shopped at. Helpful staff. Clean. Great selection.
Got in and out quick. My boyfriend wanted me to pick up few things before heading home.
Usually in and out . All the products were faced pretty well. And staff were efficient
They have been getting more on he Tory better selection for a good price
The staff there are always friendly and they got pretty good selection on the basic household goods.
The manager does nothing but complain . when the self is empty and you ask if they have some in back the manager just kept leaning on a basket saying i not even going to attempt to go look come back in a couple of days and some one one may put that product out. shop when its connvient for them thats a new one . Customer service at its worse . corporate needs to check this store out and fire the manger.
Always a pleasure when I go in there very friendly an the best customer service
I was very sad that I couldnt find small size hot glue sticks at dollar tree. Dollar tree should really sell hot glue sticks at dollar tree to make customers happy. I would like if dollar tree would start selling hot glue sticks. I saw hot glue sticks at dollar tree 2 years ago, so I thought they would still have them. I was very exited that I would find hot glue sticks at dollar tree, but when I got there I didnt find any hot glue sticks. I asked someone that worked at dollar tree, and they told me they dont sell hot glue sticks at dollar tree. I was very sad. I went to Wal-Mart and they sell hot glue sticks. Wal-Mart is much closer to my house, and Wal-Mart sells a lot of stuff. I will go to Wal-Mart from now on. You should go to Wal-Mart too. Ok bye, see you later. Bye, bye. Ok bye. Bye, bye
This store was actually functionably organized!!! I found everything I was looking for my daughter so school project!
Staff was nice to me and place looked organized
You can find good deals, especially on paper goods and party items.
I usually go here first because of the great selection & prices of some things, especially seasonal decor. You need to familiarize yourself with the items so you know
Love this dollar tree. It always has what I need.
I enjoyed my trip to Dollar Tree. The store team is always friendly and courteous.
This is my favorite hangout on the weekends, you can always meet nice people here. ..always! !!
Needs some restocking
One star is definitely not even worthy of this location . The service is excruciating slow its very painful to watch the stuff is very very rude . The service is very bad.
Great variety and helpful staff for some party favors we needed
Never been there
Always great deals beautiful craft things.
Will not return. Store was dirty and shelves were very cluttered. The biggest complaint is that I was in a long line at the register since only one employee was checking. There were 3 other employees, including the manager, who were standing around talking instead of jumping on a register and trying to help people. Very unprofessional!
The staff here id really nice and helpful.
They had nice employees and great classroom items.
Very nice workers will help u eith anything
Sweet staff, big selections, great prices.
Its low prices of course! Every time I go in there for a purchase come out with more than I had plan to buy because I can afford it there and theres something new and exciting all the time!
Nice people willing to help you find what you are looking for.
Was a little crowded. But you cannot beat the price and product selection of Dollar Tree!
So rude! Nobody offers to help and when I asked for help the woman working acted as if I was inconveniencing her!
It has everything I need for any holiday!!
Great store. Great staff
GREAT place for Good cheap needs !!
Great customer service and excellent selection!
Love this store you can find everything
They have some good things
Cashier got angry and yelled at me for gettinh 50$ cash back
So disappointed The staff was very rude.
One of the best discount stores in Town.
Always buy more than I plan to but thats ok because its just a dollar
Very clean and orginized!! Asked for help they showed me exactly where it was
My family loves this place .
Good experience and affordable.
Good selection, clean store, friendly staff.
Really cool people work here
Always clean with great service.
Great prices
Pretty good location and staff !
The employees are always really nice
Good. Cashier very personable.
My wife was in store 3670 in little elm store employees mistreated her in front of other customers yelling at her and talking down at her,manager called me after a complaint was put in he just made it worse no wonder employees have no respect if the manager is worse.Dollar tree needs to train the employees and specially managers not because you make $10 an hour you need to mistreat your costumers we keep you in business or a least in the past will never shop there again.
I live for the dollar, always go here before Aldi for Krogers
Who doesnt love Hallmark cards for 50 cents?
Love this store for creating projects
Litty litty