We have worked with the owner, Sharon, at CBD Appliances for the past 3 years to completely replace kitchen and laundry appliances in two residences and two rentals. The appliances have ranged from high end items for our personal residences to lower very serviceable rental grade appliances for investment properties. Sharon and CBD have been the most reliable and professional appliance company we have ever worked with. Their recommendations, knowledge and customer service have been superior! The prices they offer are extremely competitive with any big box store sales, but their customer service and communication are far better. We highly recommend checking with Sharon at CBD Appliances for any of your appliance needs!
Called in looking for some information, lack of phone etiquette and hung up the call. Very rude.
Nice selection of mid to high end products. Very helpful staff
We had the pleasure of working with CBD on high-end kitchen appliances, for two kitchens, and had superb customer service. Michael de la Oh was phenomenal to work with. He handled every question and service opportunity wisely and thoroughly. My next appliance purchase is absolutely with Michael at CBD Appliance!
We were in bind, our refriderator was dying and most brands were sold out and factorys not producing due to Covid -19. Michael was knoledgable, kind and considerate, offering to loan us a store fridge until our new fridge would be shipped from the factory in about a month when production was back up and running. Thank you so much, hell of a way to start a hot summer with a defrosting freezer and bricked side fridge. CBD saved us, awesome customer service, above and beyond, highly recommended !!!
I am a designer and have worked with CBD for at least 25 years. I refer friends and clients to CBD and hear nothing but kudos. Sharon Dixon is a star. She cares about every order - no matter the size. She informs and educates and offers guidance. I rely on her for her honesty and the customer service she offers my clients.
Great store with very nice and helpful staff that want to help you. I felt like they cared about what I was purchasing and was not just trying to turn over equipment. I will use them in the future for sure.
Definitely 5 stars. I purchased an old demo cooktop from them for $25. The owner treated me like I was a high-end customer as well as her staff. All were friendly and helpful
I purchased a hood from them and had them install it, it was a smooth process from beginning to end. I shopped around at many stores Lowes, Home Depot, Sears, but in the end the won my business. If you are looking for appliances in the Pleasanton, Dublin, Livermore area, this is the place to go. The owner is super cool and nice too!!
Typo of the one a appliances and extremely knowledgeable staff!
They have a great selection of mid to high end appliances and are welcome to finding the best deal for your budget. Will return to purchase a few other items.
Great customer service as for Mike