Just bought a 2015 Ford Fusion from this amazing dealership. Came in one day not expected much to Crazy Eddie coming outside over to us and showing us around and really being an awesome guy overall and not worried about making a sale but putting us in the perfect car. He went and picked up a car for us at the little falls location and had it cleaned and ready for us at the closer location which made things so much easier. Then Mike who helped with the numbers and stuff was absolutely awesome he helped get the perfect plan that was reasonable and worked for us. He then went out of his way to mention his friend who works in car insurance when I mentioned how much I was going to be robbed by another company each month he reached out to his buddy who was able to get me a quote for nearly half the rate what I was paying every month. This dealer didn’t just sell me a car they took care of me LITERALLY and was looking out for me like family and I can’t appreciate that enough! Thank you For an amazing experience and I strongly suggest coming here for a car used or new and working with Crazy Eddie or Mike or anyone there as everyone was super nice!

Dave in sales and Gary in service were extremely helpful resolving a major issue on my newly leased Suburban Premier. We were stunned to have a new car break down and the delay in parts was like salt on a wound. That said, they were able to make a bad situation reasonable. Any dealership can sell you a vehicle, but it is what comes next that counts, and these guys went above and beyond.

Our salesman David B was great. He is patent, very knowledgeable andlistens and answers all questions. We finished the day with Cory, thefinance director. We signed papers and were given different options tochoose. He also was pleasant and understanding. Our experience atSchumacher was more then we expected. Thank you to all.Robin and Marilyn Young

I’ve been looking for a new car over this craziness moments, and it has been a pretty challenging experience, where i have to face some unethical salesman with attempts to mislead me in what they are charging on my lease.I found here a pleasant service. Clean and transparent. Price set, installments and numbers makes sense.It was really a good surprise. So simple that in less than 1 hr i did a test drive and closed a deal…I ended up on this dealer as Jarret offered a great service in the body shop. After having that, i decided to look for a new car, Harold offered help, and it was really great…. I will surely come back in the future

My experience began with the phone call I received from Catherine. She was helpful and very pleasant. The moment I stepped into the dealership and met Jackie she was also a pleasant and warm soul. I didn’t feel like I was just a customer, I felt like I was a friend although we had just met. Supply of vehicles were low and Jackie worked on my behalf to help me get the vehicle I wanted.I would definitely continue to work with this dealership as vehicle needs arise.

Jake, Joan in billing and the service mechanic were all very helpful with any questions I had. Personable as well.

FABULOUS EXPERIENCE!!! If I could give EDDIE and CORY 6 STARS I would!! The service we received was AMAZING! We just purchased our Tahoe after the lease expired and three weeks later we returned to lease an Equinox. EDDIE was attentive, responsive and so sweet. CORY was fantastic, detail oriented, and worked so hardto keep us within our budget. They both made the process seamless and easy, and really went above and beyond!! What a great team! We could not be HAPPIER with the price, service and overall experience!! We will HIGHLY RECOMMEND them to everyone! Thank you CORY and EDDIE…you guys are the BEST!!

Hello, I am a customer who travels from Brooklyn NY to Livingston NJ to patronize this dealership due to their outstanding service in the repair shops and the sales department. I have been a customer for just under 10 years and the service has always been phenomenal. I cant say anything but great information on behalf of the dealership. Overall all those I have done business with or simply interacted with it has been a pure pleasure.Johnny is my service advisor and he has (NEVER) promoted any unnecessary repairs. Ive done business with many Chevy dealerships but none have topped Schumacher in Livingston NJ.

Everybody at the dealership was very friendly. If somebody crossed your path, they would say hello how are you and not just look away. It was very pleasant atmosphere . On the day of delivery, the salesman spent almost an hour with my wife going over all the features and operation of the vehicle. In all my 40 years of car buying, not once did a sales person spend anywhere near that amount of time with us going over the vehicle.While our initial impression was far superior of anything we have ever experienced in purchasing a car, I feel the real test will come in the next 6 months, year etc. How do I get treated when I take the vehicle in for service? What happens if I have questions? I am planning on a long relationship with Schumacher and I expect the level of service to always remain high.

Dave B did great! Our experience was smooth and seamless. He got me into the vehicle I needed and helped me to understand through analysis of the costs that a feature I thought I absolutely needed was really not as necessary when trying to keep costs down! I love my new Traverse and am looking forward to all the adventures we will go with it! I am definitely happy to be part of the Schumacher and Chevy family!

Person was knowledgeable and helpful. He helped me to use my bonus points but did not point out that if I took the points and did not need them all, I lost them. I wish he had told me the cost of service and suggested that I only download that number of points. It cost me $60 in wasted points.

Awesome service!! Ive been buying and/or leasing for more than 30 years, owning more then 10 Chevy vehicles in that timeframe. I know what its like to experience good service or lack of good service!!Drew my salesman was better than great. Everything he promised was delivered and then some. Cory the business manager was also a pleasure to deal with, he made my experience awesome.

If youre looking for a Chevrolet David Friedman at Schumacher in Livingston is who you want to work with! We recently went through the process of getting a new car and this was hands down the easiest experience weve ever had. We were deciding between a GMC Yukon or Chevy Tahoe and researched with quite a few dealers. David is knowledgeable, honest, easy to work with and gave us the best price on leasing. I normally dread going through this process and thought it would be even worse given the fact that there are so few cars available because of Covid. We did have to wait a bit but ended up with exactly what we wanted. And when all was said and done we only spent about 30 minutes in the dealership. Everything else was done by email and phone. And we love our new car :)

My experience was an easy process, each step explained and resulted in leasing a new car.

Everytme i call to schedule an appointment - i believe larry helps me and is always pleasant. and them my advisor jake always helps too! thanks to the 2 of them for making it easier!

Jackie Hernandez was professional, friendly, accommodating and beyond helpful during the process of leasing my first vehicle. I could not have asked for a better experience. I look forward to recommending her and Schumacher to all my friends and family for their future vehicles!

With a car that has less than 15500 miles, the need to replace the cabin filter is, in my view, somewhat specious. At a minimum, you should have shown me the filter you replaced. I understand car sales are not the best but do you feel comfortable changing out a filter n such a low mileage vehicle? Similarly, you could have removed the leaves under my hood.Ive used Weichert/Schumaker for about eight years with my leases. During that time, maintenance was part of the lease contract. Now, Im going to be more cautious in my dealings with you folks. You must admit, paying 0ver $ 300 for an oil change is somewhat suspect, exclusive of tire rotation cost.I own several hundred shares of GM stock and have contacted Mrs. Barra a few times regarding service issues.Definitely somewhat disappointed in the experience.

I have never...NEVER...had a better more pleasurable experience buying/leasing a car! Dave, our salesman, went so far past above and beyond to make us happy. Mike, the finance manager, was thorough and made the paperwork quick, easy and painless. Once it’s time to replace our other vehicle, I will be returning to Schumacher of Livingston!

Harold was very straight to the point and personable. It never felt like a sales experience rather than an informative discussion and light negotiation. He was wonderful and then Michael from finance was the cherry on top, getting me a very comfortable deal that exceeded my expectations as well as being extremely personable. They treated me like a human being and not like a number. Ive been shopping for months and this is the fourth car dealership Ive dealt with and by far the best. I was very pleased and grateful for my experience.

Very satisfied with the work performed on my vehicle! Our service rep-Santo was awesome and easy to work with.

A nice polite man called to confirm. Follow up emails and great service

Got a 2018 subaru outback from Harold and he was helpful and reasonable. There was a bit of a miscommunication in regards to the pickup and the trunk all of a sudden stopped working and made a beep in the car that wouldnt go away. When I went back they tried to fix it real quick, since I just bought the car, but they couldnt fix it. Then when I went back and pressured them that I just bought the car and shouldnt have these problems, there was a guy named Gary, I believe, who was very helpful and managed to fix it in a couple of minutes. The car itself is fine and runs well, so definitely happy with the car and the price I got.

I appreciate the high quality parts and service. Its always reliable and worth going to Schumacher for service.

I have always had a good experience at the dealership.

I had a splendid experience while at the dealership. David Friedman was a perfect gentleman. No games, no gimmicks, straight to the point. I love that about him.

I’ve need a customer since 2005 and the service team is outstanding in every way!

Second car I bought from Schumacher and am always pleased.

I have been dealing with this dealership for about 20 years. I have never had any complaints. They have always treated me with the utmost respect and courtesy. They have also never done or suggested any repairs that werent necessary. I am always comfortable and relaxed when I need any work done on my car.

I purchased a certified 2020 GMC Yukon. My salesman was David B. I had a great car buying experience. David was professional and straightforward. Mike F. in finance dept was also very helpful, finding us a good interest rate and explaining the extended warranty plan. Overall, my experience at Schumacher was great.Chris M.

It was good and fast, very professional staff. The only complaint I have is that I went to go get my headlight fix because of moisture, made the appointment 1 week with anticipation and when I went I was told they need to order that part. Which I believe it should of been order . But besides that great service

Drew was great and kept in contact throughout the experience. I felt I got a fair deal and once we agreed upon a lease number, he even offered to add a bedliner and side steps without changing the price.

Timely efficient. Love the online check in

I was looking for a 2021 Silverado Trail Boss Custom, which were all sold the day I visited the Livingston dealership.Robert Ellis(sales) called me approx. 2 weeks after my visit to let me know he had found what i was looking for, a short while after, I was driving my brand new Silverado.Robert and Mike(Business manager) made the experience easy and enjoyable, first class guys!!

THIS IS A GREAT DEALER SHIP, SERVICE IS GREAT

Hi I leased my car at first for three years. Then I decided to buy it. It’s a Chevy Cruz LTRS. I discovered after a rain storm water was getting in my trunk. I did take the most expensive warrantee out on the car. I brought the car back to get fixed. Then I’m charged $200 dollars. As I looked on the Internet I noticed many of these cars had leaky trunk issues due to a factory default. I was just wondering why I had to pay for a factory default problem with the car. I paid $8000 for the warranty on the car after I decided to buy it. My father has been leasing cars from this company for several years. Now he’s thinking about when he turns his car in back to you guys he will not lease off of your company anymore. You guys got $200 off of me when I should not have paid but now. It’s possible you will lose thousands now. I don’t think it was worth it for 200 bucks for you to lose thousands but whatever. Have a great day

I was taken right on time, treated courteously, felt completely safe with all the pandemic protocols theyre practicing and have in place in the waiting room, and my car was serviced well and in a timely fashion.

Jackie Hernandez is an excellent salesperson and she worked hard to get me in to the vehicle I wanted. Schumacher is lucky to have her working for them

Service Department has exceeded my expectations time after time. They keep my 2014 Equinox in pefect shape. Ill keep it to one hundred thousand miles for sure!

I worked extensively with Santo in regard to the issue. He was thorough and worked hard to get to the root of the problem. Once found, he was upfront in what had to be done.

Harold Cardonas expertise & our past 3 suv purchase experience & service here at Livingston made our decision to buy here again

My sales advisor Dave B. Is great. 2nd car I got from him and probably eventually the 3rd and 4th. Can’t say enough good things about them.

Everything was fine but far to much paperwork. There has got to be a better way to streamline this part of the process.

Well my wait time there was much longer than I expected but when I realize how much longer I had to stay Johnny accommodated me with a loaner car which was awesome overall Schumacher has great customer service

Johnny from service is very helpful and attentive to all my questions I enjoy visiting this dealer since I bought my car in 2016. I drive from Brooklyn, New York to this dealership due to the great customer service. Once attempted to visit another dealership in Staten Island NOT the same service.

As ALWAYS, Schumacher (aka Wigder) was exceptional in every way. My first vehicle was a 1985 Chevrolet K5 Blazer. I purchased this vehicle from the only place I was allowed.... (My parents were ALSO long-term customers and vehicles of the 1970s and 1980s really REQUIRED an excellent service facility. LOL).Throughout the years, I have had nothing but the best experiences with this dealership. They go out of their way -- Sales / Service / EVERYTHING !Cory Calabrese is the Schumacher representative who just assisted us in purchasing my 2017 Tahoe. Just another one of the EXCELLENT people who work there. Due to the physical limitations that I have, doing most things ends up being rather difficult. Cory jumped through hoops to make everything as pain free as possible (literally ! LOL).I was completing an end of lease acquisition of my leased 2017 Chevrolet Tahoe. Cory was so helpful and kind, something I have just come to expect there. From mechanical advice to financial advice, he was so incredibly helpful.Our original salesman (Crazy Eddie? LOL) was also fantastic. He drove multiple vehicles from the dealership to my home to save me the inconvenience of traveling. I have a crippling and debilitating autoimmune disorder (ankylosing spondylitis) that causes my spine and joints to fuse together. Sitting and driving are incredibly painful and quite difficult. He was exceptionally patient and endured the days long process of traveling to my home, showing and giving an overview of each vehicle, sitting through multiple test drives and, in the end, traveled again multiple times -- to drop off and collect all of the necessary paperwork. Truly EXCEPTIONAL!This dealership is unlike any other that I have ever dealt with in my years as a driver.Occasionally, there has been a vehicle that I have purchased that was not a Chevrolet brand. In those exceptions, I have encountered the real-life existence of the stereotypical car sales people/places. From sales to financing/leasing to service.... Nothing compares to Wigder/Schumacher. I dont know anyone there personally, have no relatives or any relation to the dealership at all. My comments and extreme satisfaction come straight from my experiences with them over 50+ years (time includes my youth watching my parents go through the vehicle purchase and service cycles).This is not to say that I have never experienced a problem or any type of dissatisfaction with Schumacher. If there was ever a problem or issue that occurred, I cannot recall.That speaks volumes.!I feel like I am being paid to write a sales pitch or advertisement for this dealership. Im not sure if anyone actually reads these surveys, but I certainly hope so. I am often accused of being overly critical or picky. I try to treat people the same way that I expect to be treated. To say that I have no recollection of a problem or any type of dissatisfaction with Schumacher is my testament to the level of satisfaction that I have with them.The last item Id like to squeeze in --> I rarely, if ever, recommend a store, shop, company, service, etc.. WITH THE EXCEPTION of Schumacher Chevrolet. And, after completing this survey twice (lost the first when my battery died), I now know how to spell Schumnacher without the use of spell check :)Thank you.Richard M.Morris Plains, NJ(formerly of Livingston, NJ)

My price quote was the same on 5/13/21 as the quote given to me last July 2020.The dealer lent me a beautiful Checy Traverse because they had to keep my car overnight.

Timely, professional and reasonable. Thank you!

I had a very pleasant experience, very smooth and hassle free, Jackie Hernandez was my sales person she was awesome, straightforward and honest, I was running short on time for a new lease, she worked hard to find me what I was looking for, and she was focused on my specific request, always responded to my calls and updating me with options, she was very knowledgeable and genuine, from the first day I spoke with her I knew I had to look nowhere else for options, she even helped me with updating my information on insurance as well as DMV, easy process and outstanding care for customers. Will def go back for my next contract. Thank you Jackie and all the Livingston team . It was a pleasure doing business with you .

Everyone was courteous, kind and respectful. Question were answered when asked. I would recommend this dealership to friends and family.

Called into Schumacher the night before and explained I need an oil change and they fit me in the following morning first thing! Excellent.

Only open during the week.If you need an oil change on the weekend you have to go some where else.

I took my truck in for a routine oil change. After several schedule issues in your part, I finally got it done. When I received the bill I was outraged that the prices went up. I have never spent $85 on an oil change in my life. I will NOT be going back to you again.

It was a pleasure dealing with Crazy Eddie during these unprecedented times with limited vehicle inventory.

Dave B is the man to see! He takes pride in what he does! So honest, professional, polite, and knowledgeable! Been working with him for many years. Dave B provides THE BEST SERVICE YOU WILL EVER RECEIVE!

2nd Chevy I have bought from this dealer. Would buy again from this dealer. For service, I bought a certified pre owned truck which has been back twice for check engine code for evap solenoid. This piece is currently on order. Will be back in service next week for installation. Wish this was a 2 trip repair instead of 3 trips for this issue. Other than that, I’m happy with service. They also provided and will provide a loaner vehicle. Have had recall work done by this dealer on another car a few years back. I love Chevrolet’s. Currently have 6 Chevrolet’s and a GMC in my fleet of personal vehicles.

Harold and Corey were very helpful, they made the car buying process very easy . We went to a couple of other “reputable” dealerships they honestly give guys like Harold and Corey bad names . If you want a truly easy car buying process go see Harold . Honest no bs no games .We will be back, customers for life . Thanks again guys !!!

As always, I’m very happy with the service. I had an emergency ( found a nail in the tire ) while I was with my granddaughter at the park. I called the service department and they accommodated me immediately. The tire couldn’t be fixed and they installed a new one.Thank you!

This dealership has owed me a refund check for a cancelled warranty going on 8 months. Endless phone calls and e-mails yet zero action from the dealership, whether finance, salesperson, no one can sort it out. Incredible how poor the service gets once they bank the car sale, just an endless run around from them. If you expect anything after you walk out the door with the keys you are in for a shock.

Excellent customer service i would recommend to come to this dealership,this is the best of all.

Everything was great. Santos helped me out and they completed my airbag recall in a little less time than expected.All great.

Everyone at the dealership was extremely personable and friendly. They took very good care of myself and my puppy when I came to look at a truck, the process was very simple and straight forward

I purchased a 2016 Chevrolet Tahoe and could not be happier with my purchase. The staff of Schumacher Chevrolet in Livingston, NJ certainly uphold a level of quality with every customer and that is evident through each encounter I have had at this dealership. Thank you all for your continued level of excellent customer service. I would absolutely recommend this dealership to anyone whom is interested in a vehicle. This dealership writes the rule book, through their actions, of what every car dealership should possess.Worked with Harold.. Thank you.PJ and Michael - Excellent, thank you both as well.

I definitely drive out of my way to get to Livingston Chevrolet. Santos is the absolute best when it comes to getting my oil changed or any sort of repairs I need on my car. I will only go to Livingston Chevrolet

David Baranoskas is a true professional in all respects, you are fortunate to have him on your staff. All my past experiences have led me to deal with Schmacher Chevrolet with complete trust in your services. WELL DONE!

Excellent service and professional staff

Santo was so kind and helpful. He added a personal touch to an inconvenient situation and was on top of updates and information. Best car service experience I’ve ever had!

Larrys team is great. The rep that checked me in was VERY polite, professional & helpful.

Excellent experience all around. We are very happy with our pre owned 2019 gmc canyon, but even more so with our experience at schumacher . It is absolutely clear that everyone at the dealership is committed to honesty, integrity, and customer satisfaction, leadership and values.our salesperson Robert Ellis and Cory, PJ was a pleasure to deal with very knowledgeable & friendly service. We definitely would recommend Schumacher Chevrolet to others, and look forward to doing business with them again!

Professional, kind, thorough & comfortable area to wait while service is being done,

From start to finish, the process was smooth, upfront, and without a lot of pressure. Everyone was friendly and easy going. Jackie Hernandez our salesperson, was fantastic.

I took my car to get fix crack manifold in which damage the engine, I was still under warranty, months later I received a letter saying they never did the work & I can sue, but I thought it was a joke, now I have another cracked manifold 3 year later.

They were very courteous and attentive to my needs

Always a great experience

The purchase of my new Vehicle went smoothly thanks to my salesman Harold Cardona. Gave me a great deal on my 2021 Chevy Trail Boss.

They were very helpful with answering whatever questions I had about my car. The oil change didnt take a long time. Everyone was polite, the dealership was clean and neat.

Sales person was cordial, responsive, and helpful beyond expectation. Our interests were responded to quickly, with earnest, even after hours. The financial team was also friendly, professional, and well organized.

Easy, great to work with David. Highly recommend.

Great representative at service and sales. Place is clean

Very easy. Had my loaner car ready and the service was awesome as usual. Thank you!

Just purchased a 2020 Blazer from this dealer. I couldnt say enough about how good of an experience it was. I had the pleasure to work with salesman Dave B. who made myself and my family feel right at home. He was extremely professional and personable along with the finance manager and even the receptionist. There was a small unexpected hiccup (no fault of either party) but they went out of there way to accommodate me and made sure I was able to take delivery the same day. I couldnt be happier with my new Blazer and its thanks to how they conduct business. I look forward to dealing with them in the future and highly recommend anyone in the car market to shop here, you will not be disappointed. A big thanks again to Dave and the rest of the Schumacher staff.

I was happy shopping and then buying my new SUV here thanks Crazy Eddie...

I have been using the service department at Schumacher for several years, and usually wait for work to be completed. Each time I was kept informed of the status, and all work required has always been explained to my satisfaction. At my most recent encounter I needed more work than anticipated, and I was having a problem with documents pertaining to my car. I was offered a loaner car which allowed me to go home while the unanticipated work was completed, as well as assistance with the documentation for my car. The kindness and empathy from Johnny and Gary toward my problem was totally unexpected and completely wonderful. It is rare to find people who go out of their way to help, but they went over and above any expectation I had. I am truly grateful for their help and will continue to use Schumachers service department for the foreseeable future.

From sales to service best dealership around!

Wonderful experience, professional and caring staff! Highly recommended!

Clean location, capable service staff, but a bit pricey than other locations.

Everything went smoothly and quickly.

Good experience as usual. Service expedited in a timely manner.

Showed up at 8:30 And checked in through the app/website for scheduled appointment. No one was there. Got an email that my appointment was changed to 8:45, at 8:31. Still saw no one. At 8:55 I called the dealership. They had no idea that I had checked in through the app. They didn’t notice it. And all of the information when I checked into the app was incorrect anyway.I was then there for 4 hours, for basic service.Oil change, new battery for my key, license plates and a new tire. At 9:50 I was told they don’t have the tire there, and had no one to go get the tire. They had to find someone willing to drive there to get it, and that it could take an hour. I said no problem, I’ll wait. For the next 2 1/2 hours I watched everyone else in the dealership get their cars and leave, even if they had just arrived within an hour. Not a word was said to me for that entire time. No updates, nothing. At 12:30pm I finally walked into the service area, again, no customers here anymore, said where’s my car? They asked my last name, they they said “I’m getting the payment ready now” they had forgotten about me entirely.Then when I wanted to read what the cashier was having me sign I hear her say “oh, come on!” Like I was eating her time.I just purchased this car by buying out my lease. I have been there 3 times in the past month. The receptionist had not once worn her face on her face. Even when talking to people, it’s around her chin. Other employees also entered the building without their masks.I used to recommend this dealership to everyone, now I will never be back. A truly awful experience.

Broken part quickly replaced, under warranty. No problems, quick and efficient.

The wait time can be a little to long from 730am until 3pm I rather have a loaner, until my vehicle is completed

Great service! Salesman and team was delightful to work with. 5 out of 5 stars, would recommend Chevy of Livingston to a friend.

I am always greeted with professionalism and courtesy. My advisor, Mr. Johnny Romano is the greatest.

Jackie made and explained everything fast and easy

Harold was great and easy to work with. He kept in touch as inventory or promotions changed and ultimately got me the car at the price I wanted to pay.

Had my car worked on for a recall and the process was fast and smooth

My wife and I just leased a 2020 Chevy Traverse from Schumacher Chevrolet of Livingston. We worked with David Friedman and he was fantastic. David made the process simple (communicated with us over phone, email, and text), got us the exact vehicle we wanted, and offered us a price, which was greater than any other dealership. I highly recommend this dealership, and asking to work with David.

After a delayed 7:30 am start (Johnny explained that Jake was a little late) everything went very well. Jake explained what was done and answered all my questions. My wife and I were back home in West Orange in a little over an hour.

Service Dept.very helpful an very friendly

Change deal at last second. Not professional

Always excellent service on time.