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Shooters Service
29465 Six Mile Rd, Livonia, MI 48152, United States
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Shooters Service
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An
Review №1

Shooters Service comes highly recommended, great friendly hands on staff. Ive been there twice within this month and both times I received great service, the guys in which serviced me I wish I had the names were very tentative to my issue and resolved it quickly. Thanks again I will be back soon for purchases.

La
Review №2

Always great service when I go here. The staff are always personable and knowledgeable. They always have relevant parts and supplies in stock. Truly a gem in the metro Detroit 2A world.

Pa
Review №3

I had a stuck case in a rifle that I couldn’t remove myself. I called a few places that wanted $50-100 for 2 mins of work. Everyone at shooters service was pleasant and professional. They were able to remove the stuck case while I was there and didn’t even charge me. I will be coming back.

De
Review №4

Great group of guys. I reassembled my pistol incorrectly after cleaning it. They fixed it and showed me what I did wrong. The nice man didnt even charge me. I will definitely go back and do business with them.

ch
Review №5

Great selection and wonderful help.Just gotta catch them at the right time or someone might have cleaned them out of what you were looking for but they get inventory in and out quick so definitely a place to check in on.

Le
Review №6

I have been going to shooters for 16 years. Every time I go the service is great and the staff are extremely knowledgeable. Mark is one of the best Glock armorers around. I have brought several of my Glocks and rifles to him to work. He always delivers. He completed the work on my AR 15 today. If you want quality service visit Shooters!!

ta
Review №7

Really knowledgeable shop. I appreciate Hank and his team for their quick service. I was able to quickly get in and get the help needed for disassembling my 9mm. Great customer service. I Highly recommend you check them out!

Pa
Review №8

Incredibly knowledgeable and professional staff, Reasonable prices, easy to find location.This is a fantastic store with great people. Strongly recommend supporting this local business!

Jo
Review №9

Shooters Service is full of great employees, all of which went out of their way to help me.I was having some issues with a slide I put together. I came that same night and they dropped everything just to help me out and take a look. To me, that shows they care about their customers safety, and wanted to make sure I didn’t have any major issues.I highly recommend Shooters Service! Everyone there is knowledgeable, and enjoyable to work with.Thank you all again! I hope to be back soon.

Th
Review №10

Hands down the best store/gunsmithing in town great prices great selection of firearms ammo and assesories and the customer service is second to none I love those guysand the store has a good old fashion family vibe you dont feel like theyre just trying to sale you stuff they treat everyone with respect and I just wont spent my money anywhere else.

G
Review №11

Good people good prices excellent customer service

Th
Review №12

Great service. Helped me out a lot, would recommend!

To
Review №13

Shooter services has good prices, a good selection, and the staff is always ready to help as much as possible.

Be
Review №14

I came to this store in hopes to find a gun and found it. the staff was very friendly and nice and Roger the owner he is the person to go to he help explain the gun to me made sure I was able to handle it. and so so friendly. I will recommend going here to make your selection.

Ca
Review №15

Top notch Firearm store! Roger & Hank, And the whole crew are awesome! Thanks for all your help!

Th
Review №16

Roger and his entire crew of gunmen are top notch! They take care of everyone like they are royalty!! Whether you are doing a transfer, buying supplies, looking at that new noisemaker that you have been longing for, or just browsing the inventory; these are very knowledgeable people and they are more than happy to help you with your needs!!! I have been dealing with them for decades, and I like this building better than the previous two... it shows that they are always looking to improve their service to all of their customers! Great prices and quality products abound at a great location--what more could you ask for in a gun shop???

Mi
Review №17

Theyve been great for years

Da
Review №18

I really appreciate these guys! cant thank them enough for all the help with my AR shotgun. They know their stuff and you can tell they enjoy what they do!. Will definitely be my go to for now on with all of my home defense and other weaponry. Thanks again Don! You the man!

To
Review №19

Shooters ServiceI had the pleasure of working with Roger on a deal through GunBroker. 1960s Marlin 336 RC. When I receive the gun it was actually in better condition than described I couldnt have been happier!Nice working with someone that understands good old-fashioned customer service!1 Oldcat Cincinnati

CR
Review №20

Great staff. Great products very helpful and once again feel like family instead of a customer.

Da
Review №21

I went in for the first time in many years today. Everyone was very friendly, despite me telling them I was only looking around. They had some ammo, but not much- like everywhere else I suppose. Decent selection of handguns and prices were fair. I will be back!

Ji
Review №22

COVID-19 strikes again! I havent been doing a lot of shopping so perhaps this is much more common than I suspect but I liked the variation on the way to gain entry into this store. Call them up once you arrive, tell them why you are there and they happily come out to escort you into the store to get you the help you need. Very clever! Sort of like the modern day take a number personalized!

My
Review №23

Great experience with the entire team from start to finish. You will not be disappointed. I will be back and plan to only use Shooters Service for all of my gun needs. Thanks for everything....professional and spot on with every aspect of the gun purchasing process.

Ma
Review №24

I received great customer service and I had a great experience with the entire Shooters team. The prices are great if you need something reliable, at a reasonable cost.

Ka
Review №25

Great Service understood the problem off rip & got me taken care of & threw in a oil service with recommendations for the future.

Ro
Review №26

The gun Smith very knowledgeable I can’t remember his name but he is a great guy because of him I will definitely return👍🏾👍🏾👍🏾👍🏾

Sh
Review №27

Very friendly staff and good prices on supplies! One of the best gun stores around

Ro
Review №28

These guys were super helpful. I ended up being able to use what I had and never purchased anything but the two guys were super helpful and patient so I felt compelled to leave a review. Good people.(Super redhawk scope guy)

k
Review №29

I work in sales and Mike should be one of the best gun sales reps in the state. A sales reps guide to helping their customer is asking questions and that’s exactly what mike did in order to truly help me.No question was too small for him to answer. I would recommend Mike a million times over for any sales position.

Ke
Review №30

Friendly helpful and they carry goex black powder

Wi
Review №31

These guy are awesome. Thank u Don & Roger.

Ke
Review №32

Great store, very knowledgeable and courteous staff. Don helped me out with some accessories and was able to point me in the right direction for some hard to find items. Store was very clean and organized.Excellent customer service. Thanks fellas

Ry
Review №33

The staff is helpful and very knowledgeable, from black powder to modern sporting arms. Respectable inventory of new and used guns, as well as a ton of small parts, ammunition, tools, holsters and belts. They also do FFL transfers, gunsmithing and sell hunting/fishing licenses.Its a good old fashioned, small town gun shop kind of place.

Ki
Review №34

The guide rod assembly on my Ruger 45 ACP failed . Worked w/ a couple very helpful gentlemen at the store, Don fixed it and had me on my way. Worked with another person there on looking at different scope optics for the gun. I have had a couple of FFL transfers to their previous location which were very good experiences as well. Very knowledgeable, I highly recommend Shooters Service!!

Vi
Review №35

Wonderful staff and they are professional and helpful if you have any questions. Roger is an excellent guy gives me tips to brush up on and practice at home. Gives great advice. He goes above and beyond to help his customers. I feel welcome everytime I go to Shooters. I highly recommend this establishment. Good prices and at times you can catch a good deal. I love this store. Lifetime customer. Thank you Roger and staff.Victoria

Ro
Review №36

This is a great gun shop. They are very informative.

Ki
Review №37

Had great service and honest advice. Very knowledgeable. No pressure sales. Highly recommend

RB
Review №38

Amazing service, my AR15 mag was jammed they repaired it within a minutes when I was lost and confused after I tried every method. They have speciality on fire arms

ri
Review №39

Great service! In and out but next time Ill look around.

th
Review №40

The gentleman here have excellent customer service. They dont mind spending time with the customers and answering questions. Great Shop!!!!

El
Review №41

Came in to buy my first firearm and was greeted with a warm welcome from the entire staff. The process was quick and they were a great help with any questions and concerns I had. The mangers are cool and will really look out for you to insure that your completely satisfied with your purchase. Thumbs up guys!

An
Review №42

Ive not went into the store but just calling was a good experience and I can tell this store is big on customer service. Id reccomend. My review ONLY goes for my over the phone experienceEDIT: theyre responding to google reviews amidst the chaos while I cant even get other store to pick up the phone. Fantastic place. Im very impressed and will definitely be shopping here in the future!!

Da
Review №43

Roger and his crew are outstanding! Knowledgeable, honest and fair. Will do all my firearm business there! Thanks again Roger! Customer for life. Supporting local business.

Po
Review №44

I just left this store making a purchase of a pistol with my wife. The shop workers were very nice, respectful, and accommodating. I will absolutely return, and recommend this place to people I know. Thank you fellas!

Br
Review №45

This place is a joke! Worst customer service i’ve ever had in my entire life. Trust me, don’t waste your time here, there’s plenty of other stores in the area. Garbage. Same experience as the guy who left the comment before this one. I can’t believe they are still in business...

Ro
Review №46

Above and beyond customer service. I got to the store 15 min after closing and they still helped me with my rifle case exchange. Very accommodating ownership. Highly recommend them for all your firearm needs.

Fr
Review №47

Wonderful to deal with roger a great stand up guy

ma
Review №48

I had a shell get stuck in my rifle. They got it out within 10 mins of me showing up. Great service at a great price.

Ro
Review №49

I’m not sure who has been more helpful what a great bunch of guys. I will definitely purchase from them direct from now on ... Thanks again guys

Ch
Review №50

Great shop! Tried to use the wrong size cleaning patches to clean my gun and got the patches and cable stuck in barrel. Thought I was going to have to have a expensive bill to get removed. These guys are on point, got right on it when I walked in and had it removed in less than 15 minutes. Very happy customer with that kind of service. Thanks again

As
Review №51

Thanks for the expertise. I went in they took care of me and gun needs.

Do
Review №52

Visited the shop for the first time today, needed some work done on my CZ Scorpion Evo 3 S1 Pistol, had a round get jammed in the chamber, and they repaired it for me while I browsed the store, they have nice selection of firearms by the way, you should check them out, but as I waited for no more then 10 min they called me to the back to let me know they were able to release the round from the chamber and also tested it out to make sure it would have no malfunction in the future, really good fast service and good people with nice customer service skills I recommended this place to anyone you should check them out.

Pr
Review №53

Fix my Charles Daily BUL 40 S&W its work great. only problem the guy said its look like a Sar lol .thanks guys

Co
Review №54

We highly recommend this store.Excellent in-house Gunsmith. Swiftly circled down a complex AR-15 feeding problem with community research work.

R.
Review №55

Service was excellent. Fast, accurate and very helpful. Nice selection of firearms, ammo and accessories. Prices were fair, even with demand way up at this time.

ky
Review №56

Small but mighty gun shop been dealing with them for years Roger and staff are very knowledgeable great doing business with this establishment 👍🏾👍🏾👍🏾👍🏾

Ti
Review №57

Great customer service! Planned to go clay shooting Saturday morning, upon cleaning my shotgun the night before I realized I was missing the magazine cap. Went to Shooters Service and talked to Roger. They did not have the part(old gun) but found one on Ebay for me. He asked if I had planned on using the gun that day, I told him yes, actually in about an hour. Looking at my gun he used his expertise to find a cap that fit my gun from one of his display guns. He allowed me to use the cap that day so I could participate in the clay shoot. No charge just a promise that I would return the cap. Had a great day at the range and returned the cap that afternoon. Unbelievable service!! Can you imagine a big box store doing this for a customer! Not a chance. Thanks to Roger, Shooters Service has gained a loyal customer.

Cl
Review №58

I called them an asked did they have any 22lr ammo in stock. Guy on the phone said yes we have plenty. I get there none in stock. Wasted gas an time will not be going back.

Ia
Review №59

The owner for this place is so amazing. He provides excellent services to his customers. Once my GPS almost took me through Canada with my pistol, but Shooters Service quickly helped me to service and store my pistol until I returned from Canada in the same day. I strongly recommend Shooters Service to everyone that owns a pistol.

Da
Review №60

Great customer service

Br
Review №61

I had an excellent recent experience at Shooters Service. I found the staff to be very professional and Roger, the owner, to be fair and honest in our dealing. He offered me an extremely competitive price on my trade-in and had me out the door in no time with my new revolver in the exact configuration I had been looking for. I would not hesitate to recommend Shooters Service to friends and family and will definitely be doing business with them again.

Gr
Review №62

ROGER the owner and his staff have been extremely helpful. They provided expert advice in placing value on guns I was selling they also sold several for me on consignment. Theyve helped me in the purchase of several guns both in pistols and rifles by asking questions about what my purpose for each one was and then gave me the advice as to what would fit my need at the best price. They have always taken the time to explain the details and helped me beyond my expectations. I strongly recommend them. Greg Weldon

Ja
Review №63

Amazing people and service, assisted with a left hand shooter “turner my right hand gun to a left Hand gun” educated/tip me on my weapon with safety, cleaning, breakdown and handling💯👍🏾

El
Review №64

Went in to pick up my first gun ordered online. Delivery was quick but the best thing about the visit were the men that worked there. Everyone of them had an incredible amount of knowledge regarding not only my gun, but every gun in the store. They dont rush you, you can ask as many questions as you want and they go out of their way to provide you the best service possible. Will I go back? I wouldnt go anywhere else - and neither should you. Great experience. Go in and see for yourself!!

De
Review №65

Nice selection of handguns. Professional and showed me love on the prices recommended.

Ra
Review №66

Excellent customer service and knowledge! My new favorite place to pick up ammo and accessories.

J
Review №67

Ive been a customer for at least 3 years. They always have something suitable. By standard, their prices are good/fair but they also keep great deals. The service isnt shabby either. Ive sold multiple guns to them for fair prices and the guns Ive purchased are always in good condition. Great place to shop. Before i make final purchasing decisions that include competitors, i make sure i stop by here to make sure i dont miss anything lol

De
Review №68

All the guys that work there know everything from what kind if ammo you need for a certain pistol or rifle and will spend the time to show you and answer any questions you might have!

hh
Review №69

The staff here excels at costumer service. Everyone is extremely friendly. Brought in a scope I had laying around with an AR I wanted to mounted in to. They hooked me up with a scoping mounting kit. Installed it for me and bore sighted it. I’ll be back for years to come.

Br
Review №70

I only had 1 day off work to buy a scope and get to a range to sight it in. The gentleman at shooters service sold me a scope cheaper than I expected to pay. Because I was pressed for time they let me use their tools to mount it at the counter and then they bore sighted it for me. I was out the door in under 45 minutes and on my way to the range! They have earned my trust and I will be back again soon! Thank you

Da
Review №71

First time purchasing a firearm, and I made a great choice by coming to Shooters Service. The store is clean, organized, and LOADED. I had a terrific experience here, for being young I received a lot of respect here. They have a great selection of firearms and accessories, these guys earned my business.

Ma
Review №72

Fantastic customer service. My husband and I have been customers for several years. Friendly and professional sales people. The owner makes sure your visit is a pleasant one. I like the assortment of products.

Ta
Review №73

First time there today, loved it. Very helpful

Ja
Review №74

I was greeted at the door, immediately helped, had all my questions answered, the item I wanted was then ordered. We Shared a little chit chat about each others past, the stores location changes etc... I left completely satisfied. At the end of the day the price was right, the customer service was well above what you usually get at a gun shop, and Ill buy applicable ammo when I pick up as a result. Initially I went here for the price. Id gladly pay a premium for a positive experience any day of the week. Forget the big box stores, my experience today just created a customer for life. I will never buy at Over Done-hams and little weinie sporting goods ever again. Good customer service is king and Ill be back 100%.

Am
Review №75

Been going to these guys for years. As a woman most gun stores treat you like youre a complete idiot however Roger and all these guys do not treat you like that! Ive always been treated as a equal and with respect. They are super helpful, fair prices and dont try to rip you off if you sell them your firearm.I recommend them to everyone and theyll always be first to get my business

An
Review №76

Still making my mind up on this place...1st time here was to buy a pistol. I called ahead with questions about the Glock that I wanted, and the whole process that I would need to go through. The guy that I spoke with was professional and knowledgeable, overall he was excellent. After dealing with the snobs at Action-Impact during my CPL class, this place was refreshing. Eventually I bought my gun from Shooters Service and once again had an excellent experience. The main guy that sold me my gun, showed me how to field-strip it, showed me the important parts to clean, and gave advice about what to use (without any unnecessary upselling). I had to wait for my background check to go through because it got delayed, but I was called the next day and told that it went through and that I could pick up my gun. Could not pick up my ammo at that time (had to be somewhere), but easily left with my weapon feeling like I would be purchasing from them again.2nd time, I came in to get the ammo for my gun (that I did not have time to purchase the first time around). Big 180° this time. Before I showed up I checked their website first to see what my options might be. On the website, it allows you to buy a selection of ammo for each caliber. I found what I wanted online and came in to see if they had any in stock. They did not have either of the two that I liked on the shelf. When I asked if they carry my top choice in the store I got... what I have on the shelf is what I have sorry. When I asked if another ammo that they had was around the same grade of ammo or not... I dont know, I dont know about ammo, sorry. weve got what we got. Sorry. That left me feeling like this is not the place to go, except to buy, sell, or service your gun! The smaller, cheaper gun needs might have to be done somewhere else. There was no mention of their website, or even the possibility to order the ammo that I liked (that just so happens to be sold on their website). There really was no customer service involved here at all. It was just; we have whats there, so figure it out (not in those words). Either way, I love supporting local, so I bought the ammo that I asked about, despite getting no real help with it at all.To wrap it all up (and to be fair) it looked like a busy day in there and I think I heard the guy that, answered my questions say he had just about had it for the day, he was done. Catch anyone at the wrong time (long day, bad day) and you might get a bad experience. So with that, they lost a star from me, as I am giving them the benefit of the doubt that this was an off day. If this is truly a place where only the big purchase matters, and everyone else dose not, I will definitely update this review accordingly. For now, 4 stars.

De
Review №77

Came in just browsing. The owner was assisting a lady who wanted a pistol for concealed carry. Two other gentlemen helped me decide on my purchase of a rifle. No pressure, no elitist silliness that you sometimes experience at independent gun shops. An absolutely positive experience all around. They have earned a loyal customer.

Rh
Review №78

They put me together, got me everything I needed at a low price ❗️

Tr
Review №79

I dont have experience with the store, but the archery range is wonderful! I purchased a Groupon to this place for my boyfriend and myself, and I am so glad I went! The staff is amazing; they manage to teach you a lot while still be fun and entertaining. Greg and Bruce are especially exceptional. It was my first time trying archery and thanks to their help I managed to shoot fairly well for a beginner. Im extremely excited to have found this activity for my boyfriend and I to do together, and we cant wait to go back to Shooters Service.

Fo
Review №80

Friendly personalized service! Shooters Service has been our firearms and archery supplier for 20 years. Roger (the owner) is honest and straightforward, and the long-serving staff have always put our interests first. They did custom sizing of bow and arrows for my daughter for no extra charge. Anything I could order online, I order from Roger. Most pistols we own were purchased at Shooters Service. On top of that, they have a certified Glock Armorer on staff (Mark) who is extremely helpful with any Glock service needs. Highly recommend!

Ta
Review №81

Was recommended to shooters service when looking to sell a firearm. Received a very fair deal without much haggling. The store was busy so there was a bit of a wait which I spent the time looking through their extensive selection of accessories. Would recommend

Ra
Review №82

Ive been going there since 1979.There isnt a nicer or more knowledgeable person than Herb,and the prices are in line or better than anywhere.

MR
Review №83

I found an old 22 short that was my Grandfathers. They opened up on Christmas Eve and checked out pistol.Did some research on it,and were super helpful. This guy knows his stuff!

Vi
Review №84

Great guys, nice shop 👍 Roger was a big help 🙂Would highly recommend this place.

Kr
Review №85

Knowledgeable and Professional staff, very friendly and helpful, never condescending or rude like at a lot of gun places. Would go to them again and plan to only use them in the future. Great service!

Pa
Review №86

Fast and friendly service, awesome prices!

An
Review №87

The best shopping experience that one could have shopping for firearms and firearms accessories! Everything you need and the most knowledgeable staff! Roger and Herb are the best! Thanks for everything! Any negative reviews are from ignorant people who dont understand the firearms business.....

St
Review №88

Took a group of 15 adults there for an afternoon of archery instruction. The range is much nicer than the pictures show and the service was exceptional. Great training, patience and (best of all) fun was had by all. Dont hesitate to go yourself or to bring younger kids / friends along. Really wish that Shooters Service was closer to where I live - cant recommend this place more!

#w
Review №89

Great local spot where I am always treated like I matter, and not just my money. Highly recommend them!

Mi
Review №90

I recently acquired trijicon hd xr sights for a Glock, and called around to seek professional installation, one store I called (which will remain nameless) quoted me $50 for installation.I called Shooter’s Service and Roger was helpful and gave me a quote on installing sights for $10. I immediately chose shooter service, and the process was quick, the staff were kind and helpful.Definitely will continue doing business with shooter service. These guys are professional.

Ja
Review №91

Great customer service. Nice and helpful.

th
Review №92

Ive been going to Shooters Service for at least 8 years or more. Their staff has always been knowledgeable, their gunsmith is old school, and their prices are very reasonable on firearms, both new and used. I have had 5 different weapons serviced by them, and have bought 5 used handguns from them over the last 5 years. Every time, smooth transaction and reasonable prices. Plus they are always able to throw in little extras, like hard or soft sided carry case, combat grips, newer sights, you know whatever extra parts they have in house. The archery range is fantastic and the show room is very nice, pleasant, open and inviting. Their inventory fluctuates with demand but on the whole there is a good variety. Frankly, the shop is a Livonia institution.

So
Review №93

Great first time experience and alot of fun. Great to get the kids out and something fun and instructional. The training session was very informative. You can purchase equipment and accessories.Will definitely visit again.

Ke
Review №94

I was impressed by the customer service I recieved. I had an issue with a transaction from a little over a year ago (the fault was mine). I honestly didnt expect things to go as well as they did today. I spoke with the owner. THE ACTUAL OWNER, how often can you do that on the internet or with these big chains?K, sorry Ill keep this brief.Customer service was outstanding!Yes, there staff is small. But it keeps there costs down which is passed on to us.The knowledge shared with me by the staff was helpful and rare.They gave me a positive experience and earned a customer for the future.In short. THIS IS THE PLACE TO SHOP for firearms AND accessories. They also, to my surprise have a nice selection of pellet rifle ammo and targets.They at least deserve a chance. Stop by this place and talk with the staff. Youll leave happy and wont regret the experience.

Gr
Review №95

Its okay... selection and ammo supply is lacking.

Al
Review №96

Great place, very helpful, took care of me and had everything I needed, One stop shop for all your firearm needs. Will definitely be back!

Br
Review №97

Gary was very helpful. Gave me a box to ship my bow and they even had my bowstring

Li
Review №98

I went on a whim because it was somethings different. The archery lessons were so much fun! The person giving the lessons was a bit overwhelmed by the amount of people there, but there were like 30 of us, 1 of him. They needed more staff for a crowd that large. They divided the archery area into sections so the beginners on one side, experienced people on the other. This was really nice because you didnt have to worry about slowing someone else down.

Wi
Review №99

Nice black powder supplies, and they carry Ballistol too!

Mi
Review №100

Unless u are a regular or look like a hick expect to be basically ignored. They are priced a bit high compared to place a few miles away on 8 mile and beach. This place is easily top 3 in worst shopping experiences Ive had. Even trying to spend a gift card I got they barely give u the time of day.....please shop at a different store. These men are brain dead in how to run a store

Information
4 Photos
100 Comments
4.2 Rating
  • Address:29465 Six Mile Rd, Livonia, MI 48152, United States
  • Site:https://shootersservice.com/
  • Phone:+1 734-525-1130
Categories
  • Ammunition supplier
  • Gun shop
  • Archery store
Working hours
  • Monday:10AM–4PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:2–8PM
  • Friday:10AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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