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MoonwalkUSA
30991 Industrial Rd, Livonia, MI 48150, United States
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MoonwalkUSA
Comments
TO
Review №1

I HAVE BOUGHT 3 MOONWALKS FROM THIS PLACE, 2 REGULAR, 1 COMBO,IM NOT GOING TO COMPLAIN ABOUT THE SHIPPING PROCESS OR QUALITY,ITS OK, ONE OF THE HOSES BROKE AND TOLD ME THAT IT WASNT COVERED UNDER WARRANTY. BUT THE PRICES TO INCREASE FROM $300 TO ANOTHER $200 WITHIN A TIME FRAME OF 2 MONTHS IS RIDICULOUS.I EMAILED AND ASKED THEM WHY,SINCE I WAS GOING TO ORDER ANOTHER COMBO,AND ALL THEY SAID WAS BECAUSE THE COST WENT UP SHARPLY,

St
Review №2

Fast, affordable and professional. I have owned several of their inflatables for a few years and they still look fantastic and are holding up very well. I have been in the business 32 years. This company is my favorite supplier. There are many fantastic manufacturers, but overall, Moonwalk USA has impressed me most!

Br
Review №3

I was searching for a bounce house for my daughter and I reached out to him after reaching out to many different companies. Moonwalk provided excellent customer service answered all my questions keep me posted on tracking of my package and made this process very easy. My daughter was very happy when her surprise arrived thanks again to such great customer service and great pricing.

Ch
Review №4

I am very pleased with Moonwalk! Best prices Ive found anywhere! David the owner was extremely courteous and helpful with my purchase. Very fast shipping. I am pleased with the quality of the bounce house I ordered. I was so impressed with the way that I was respected and treated as a customer. I will always come here for my kids birthday parties entertainment!

No
Review №5

The owner is a good guy, very friendly and after couple years of doing business with him he became a friend as well.

Sa
Review №6

Hands down best experience! Cathy was so so helpful answering all my questions. We will go back here again and refer everyone.

Ri
Review №7

Its my GO TO first !. Dealing with Cathy is always great . All around 100 % commercial grade . They take the time to insure our bounce houses are well protected from any damage in transit.

Ta
Review №8

Best prices, best customer service. Kathy and Dave were great to talk to. My husband and I just started our small business, and they walked us through some best practices and helpful hints along the way.One of our slides was damaged in transit by a mouse from the shipping company, and Kathy and Dave went out of their way to make sure the issue was resolved, even when it wasnt their fault. My clients are happy, and that wouldnt be without the help from the team at MoonwalkUSA.Thank you!!

To
Review №9

Honest, fairly priced, and just plain nice folks to deal with. we have purchased several attractions from Kathy and David over the years and they have also faithfully repaired items from other companies for us. as well. Good people. I recommend them highly.

Ol
Review №10

The staff was very friendly and accommodating! Cathy was extremely helpful!

Ca
Review №11

Best bounce house in American and its family owned and is super friendly. I have bought over 30 different bounce houses over the years and never had a problem.

Ga
Review №12

Always pleased with the service these guys provide!!! David is excellent to work with and they provide value and quality products at an unbeatable price. Thanks MoonwalkUSA - you guys are great - Well be back for more soon!

To
Review №13

We have ordered many items with David and Kathy for years. and always found them to be upright and wonderful to do business with. Highly recommend their sales & services. We see them every year at IAAPA show in Orlando, and enjoy speaking to them both and placing orders. They have good business practices. Love and peace, t&b

Ex
Review №14

Great customer service, best quality units, The service exceeds the promise, Deliver on time, easiest smooth dealing with their service, .Definitely we recommend moonwalk USA product and service, .

Ho
Review №15

Good quality, quick shipping. Very pleased 👍

La
Review №16

Love them great product!!!

Jo
Review №17

Poor quality. I showed them a picture of a few units I wanted and they came out nothing like I‎ wanted. They will make I‎t however they want and not confirm anything with you. When I said I didn’t want I‎t David didn’t want to work with me to fix the problem. Overall bad experience.....stay away from moonwalk USA

Re
Review №18

I have ordered over 10 units over last 3 years with no problems and excellent service

Li
Review №19

Nice quality products, fast shipping friendly customer service.

Na
Review №20

Absolutely Amazing service and quality,Kathy, David,and all employee

Ma
Review №21

Great attitudes, excellent service and very professional.

Ke
Review №22

Very prompt on shipping and delivery. Thank you!

He
Review №23

Great customer service!!

El
Review №24

Horrible customer service.

Pr
Review №25

Great units and fast shipping

Information
31 Photos
25 Comments
4.7 Rating
  • Address:30991 Industrial Rd, Livonia, MI 48150, United States
  • Site:http://moonwalkusa.com/
  • Phone:+1 248-800-1000
Categories
  • Amusement ride supplier
  • Amusement machine supplier
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10AM–5PM
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