Awesome place! Great staff, great price. Was so happy I got my ring the NEXT day!!!
I work as a custodian and have (foolishly) not always worn gloves to protect my ring, exposing it to all kinds of cleansers, messes, and a couple of times, Gorilla Glue (don’t ask). The wonderful team at the Jewelry Exchange made my ring look brand new and somehow more sparkly than when I first got it. They even managed to get rid of yellowing (likely the glue) that I had never been able to chip off! Thank you all so much!
The Jewelry Exchange exceeded my husband and my expectations! We went in for a 10 year anniversary upgrade in July and left out with the ring of my dreams! Everyone was friendly and helpful. We couldnt have chosen a better place to shop. Thank you all for making our experience eventful!
Worked with Andera today.We got 2 sets of earrings, 1 ring and 3 pendants. Along with a repair to an engagement ring they custom made a few years back. I have always been pleased with their service. We were a bit time consuming choosing 6 pieces of jewelry from many choices.They were also understanding about my 2 1/2 yr old not exactly staying by my side. There was just so many shinnies for her to look at.Very impressed with the choices of black diamond jewelry
It was tough decision to buy a new wedding ring. Working with Maryanne was a pleasure and she took the time to show me several options. The customer service was awesome. We will be back
This Jewelry store is the best around. Everyone is so nice and helpful. My wife and I have been coming here for 13 years. Great customer service, wouldnt go anywhere else.
Kathy who helped us was simply amazing. Im not just saying that either. I mean she helped me find the perfect engagement 💍 for my beautiful bride to be
MaryAnn worked with us to help us get the perfect ring. Great service, prices, and the absolutely most gorgeous ring. Would recommend this place and consultant over and over.
What an amazing experience! From the customer experience to the diamond quality!
Joann was exceptional. We didn’t spend an extraordinary amount of money but treated us like we did. She wouldn’t stop until we were happy. Great experience. I would highly recommend.
No help to me! Couldnt put in a watch battery (all theirs are solar apparently), and wouldnt even work on my wedding ring. She was afraid it was hollow or might crack (what?!) Went to Precision jewelry and they did a beautiful job on both items with no hesitation or problems!
I had a wonderful experience at this jewelry store! The staff was beyond friendly and very helpful. They carry unique and beautiful pieces. Highly recommend!
I have been shopping here for years. Awesome customer services. Beautiful quality jewelry. Great staff!
I just can’t stop going back. I originally went in for a Mother’s Day gift and to confirm my ring size for a custom wedding band I was getting made elsewhere. Long story short, the woman I commissioned could no longer make my wedding band so I went back to The Jewelry Exchange and they were able to help me create the perfect wedding band. Everyone that I interacted with was EXTREMELY helpful. Not only were the items very affordable (which is a huge plus for those trying to buy a gift on a budget), none of them were pushy to have me make a purchase since they are not on commission and each person made sure that I loved what I walked out the door with. I will for sure be returning for all of my jewelry purchases.
We bought our engagement and wedding rings here, now a 10th anniversary band. They’re selection is lovely and the people and lovelier. And my rings really did appraise for double!
Great experience. Great employees. Quick and to the point. Will be back for any jewelry needs!
Love, love my ring! Great service! Thanks Joann and Marianne❤️
Repeat customer here, great selection and staff that LISTENS to what you want instead of pushing an item. Customer for life
The staff was wonderful to deal with. My experience was wonderful. First class all the way!!
Excellent customer service and superior quality and craftsmanship. I highly recommend the Jewelry exchange for all your jewelry needs!
Joann was great to work with! She was very friendly and patient as I tend to be indecisive lol. I was qouted a Thursday date to pick up and it was done in one day! Check em doubt.
Kathy Helped my fiance pick the best ring for me and her customer service is excellent. I really love her personality too.
Just made my first purchase yesterday. I had to have four rings sized and theyre done the very next day Im here to pick them up now. So far so good!! Kathy is nice, cordial, and professional. She was very patient with me!UPDATE: I inquired about the return policy before purchasing. Kathy told me, I had 30 days to return. THAT IS NOT TRUE! THERE ARE NO RETURNS OR REFUNDS UNLESS YOU ORDER ONLINE OR OVER THE PHONE! I DO NOT appreciate being deceived! All I can do is exchange or upgrade only the jewelry that was not custom. I am not happy! I came to this place in good faith!
The jewelry professionals were always patient, courteous and helpful with all questions and requests. The jewelry choices are beautiful.
An easy and flawless buying experience. Joann knows exactly when to talk, and exactly when to listen. Super friendly, professional, and genuine. Would recommend to anyone.
7/25/2021- The Jewelry Exchange is the best in the business! The workers are all so helpful and very personable! I feel like family every time I go in. My fiancé got a beautiful engagement ring from here and they even helped us recenter the stone when it looked off. They are the best! Give them a try!Update: 10/6/2021 - Went back with my fiancé to look for both of our wedding bands. We were so excited to hopefully find them and look at all of the pretty bands! We had diamond consultant, Pat, who was the complete opposite of our last experience with Joann and Annie. Pat seemed angry the entire time, completely discounting all of our suggestions. Saying that certain rings would never fit under my halo engagement ring - which is true, but we had already mentioned that I wanted to have my wedding band be on my right hand (aka - time for the sales consultant to bring as many options to the table). Everything I seemed to pick to try on was “wrong.” So, I showed her my engagement ring and she provided zero suggestions of what would go well with it. I felt sad and not excited at all. It made me not even want to be in there. Picking out wedding bands should be a fun and exciting experience. I felt sad and disrespected. It is especially sad because I have had great experiences here before with Joann and Annie. As for Pat, the happiest she seemed was when she got to sit back down once we left the store.
Broke my chain that was gifted to me by a loved family member of mine. Got it fixed for free only took 5 mins and felt at home. Highly recommended location :)
Always very kind & friendly people. Clean environment. Always willing to help in any way they can. Great staff! Beautiful selection of jewelry as well.
Nice people and great jewelry! Thank you for our wedding bands.
This shop was recommended to me by a friend that bought a platinum setting for a ring years ago. I wanted to check if they still carry similar ring settings since I liked the style a lot. My girlfriend and I passed by this shop at around 3 oclock and not even a few seconds into the store, an older woman behind the counter helps us. I can safely say within less than a minute of talking with this woman, she already is not interested in selling any ring to us let alone barely have the energy to show us their platinum ring settings they currently have in stock. We asked her about the type of gem stones they carry since my girlfriend does not like diamonds (theyre way over priced people, diamond is NOT rare! Its like purchasing an Apple phone, just for the name brand). The older lady were offended that we mentioned a moonstone gem for the selection of the setting. Our visit lasted less than 5 minutes. I then headed to a nearby jeweler Mastercraft jewelers and they were excellent! I was treated with such respect and the gentleman behind the counter showed us plenty of rings and took our information down for our soon to be custom purchase even after showing him pictures of the rings we are interested in. This older woman has the most smug behavior Ive ever seen in my entire life. Apparently you need to dress and act a certain way to be taken seriously here, lost my business within minutes!
Stopped by here for my wife’s wedding ring set. Joann and Bilal helped us beyond our expectation. They were very helpful and super nice. We will be back soon. Thank you guys so much for helping me with the hardest part!
Kathy was AMAZING!!!! And SSSSOOOOO patient with me and my indecisiveness. THANK YOU SO MUCH!
There service is always great and we appreciate all their help. The mens rings are prices great and the wedding bands are priced great too.
MaryAnn at the jewlery exhcange is amazing! They helped us pick out gorgeous wedding bands for a great price. Highly recommend!
Wife very pleased with her diamond and the stores response for cleaning and any looking very nice people.
Great experience! Phillip was so patient and helpful! Would recommend everyone to check here first when looking for any jewelry needs.
We love this place! My husband got my wedding set here, and it is absolutely beautiful. We have made multiple purchases since and always have great service, and unbeatable prices!!!
Loved working with Kathy, she was absolutely a pleasure. She helped me to find the perfect diamond!
We purchased our engagement rings through the jewelry exchange and they were extremely helpful and the service was great. I would definitely recommend them.
Great service and love foing business here. Nice and helpful.
I’ve never had a problem with this location. The professionalism is amazing and the quality is just as good.
Annie and Phillip were very helpful and no pressure salesperson! Great variety of jewelry!
This was are first time in the store so many beautiful pieces to choose from. Kathy was wonderful she explained how it worked here since this was are first time. I like the fact they work around your price range. Atmosphere is pleasant and welcoming. My ring is beautiful love my husband 🥰. We will be back
Mark is hot. Designed a beautiful ring
Excellent customer service. I had my ring remounted and fixed within a day.
HELLO EVERYONE MY NAME IS DEBRA AND I PURCHASED A PAIR OF SOLITAIRE STUDS YELLOW GOLD EARRINGSI WOULD RECOMMENDTHE JEWELRY EXCHANGE FOR ALL YOUR JEWELRY AND DIAMONDS NEEDS THE REPRESENTATIVES REPRESENTING THEJEWELRY EXCHANGE FAMILY ARE VERY COURTEOUS KIND AND THEIR HOSPITALITY IS AWESOMEEVERYONE PLEASE STOP IN AND SAY HELLO AND SPEND SOME MONEY...I DID!!ASK FOR MARIANNE AND JOANN THEY’RE VERY NICESINCERELY DEBRA W
We came in to upgrade our ring and Kathy helped us. She was absolutly amazing!! The ring turned out flawless 100% satisfied. Fellas this is the place to go to make your lady happy!!!
Wonderful selection, great prices, great staff.
Joann Fung was Excellent. She made my shopping experience easy and delightful.She was very patient and helpful.I strongly recommend this location.
I did buy a girls best friends today and was so happy about it! Be your own best friend. My service person was great in helping me select my pieces.
Wonderful experience! Sales associate was very helpful & very nice.
Fantastic service, helpful and knowledgeable staff. Would definitely return for my next ourchase!
Joann was excellent. Very Helpful. The selection was great. Friendly service..I will shop here again.
Joann was super awesome! Listened to what my needs were and budget . I will always come here from now on . Lifetime customer for sure…..
My purchase experience rocked. Go, Go Jewerly Exchange. I was very pleased with the attention and help given. Thank you. I am an extreme happy customer. 🙂👍🤸♂️
Great experience! Staff is very helpful and knowledgeable! They have great deals and they are flexible! Highly recommended!
Have been coming to this location for years! Friendly service and the selection is great!
Beautiful jewelry, amazing friendly staff. Great pricing. Would shop here again!!!
I traded a pair of diamond studs that I purchased from The Jewelry Exchange many years ago. I was greeted warmly when I arrived by Kathy. She was friendly, patient, helpful and gave me great ideas. I love my new ring! I will definitely go back!!
Great place, Joanne will fix ya rite up.
Very helpful. Sweet ladies answer all questions and they always have a variety.
Rude sales woman . Went in for a repair they said they couldnt repair it and flicked it back down on the counter . So when I when to see if I could buy something else she laughed at me and said we dont sale anklets.
Friendly and very helpful staff. Wonderful selection and prices. Have purchased the majority of my wife’s jewelry here for the last 17 years.
Mary Ann is the best, always helpful and knowledgeable!!
We had a great experience shopping with Joann. She was very knowledgeable and the jewelry was high quality and well priced. We will be shopping here again!
Ms MaryAnn assisted me today with some diamond earrings and I couldn’t be more pleased with her kindness and knowledge about the jewelry! Thank you so much I look forward to coming back
Great service and fantastic prices!
I want too thank Maryann for the best customer service Ive had in a long time.She was very professional and knowledgeable.🤗❤
The best! My rings are beautiful and I purchased the most beautiful butterfly necklace. Everyone is so nice and service is wonderful.
We were helped by Kathy. She was very friendly and helpful. Prices are reasonable.
Absolutely love engagement ring and wedding band! So friendly and professional!
Love this jewelry store,especially Mary Ann. She is very helpful and just a great overall person. Thank you for a wonderful experience.
Ashley is a wonderful jeweler. She was patient with me when I didnt know about what I wanted for my wedding ring. I am so glad and appreciate her hard work!
We got our wedding rings here! Great experience!
Got the engagement and wedding rings at this store. Excellent staff and very helpful for people with no knowledge of jewelry.
Helpful very pleasant staff gorgeous jewely
I enjoy coming to the jewelry exchange because the lady that takes care of me is so nice and personable. Thank you Joann for always taking care of us. 5 star all the way. ⭐⭐⭐⭐⭐🌟🌟🌟🌟🌟⭐⭐⭐⭐⭐
1st time here definitely the last time here. Very high pressure to just impulse buy buy buy now. They may have ok prices, didnt get that far. If I wanted an oval or some other shape I would have ask you for one. News flash, $$$$ money walk out the door and its not visiting this store again. Didnt have any pear shape stones to show us in a 2.50 CT or larger.
They listened. I needed special order for 18 k gold. Next day I received a call and it was ready. Absolutely beautiful and quality is amazing.
The most amazing experience. Kathy assisted me with all my questions. She was wonderful, kind and a gem! I’m so glad I decided to go here. I will definitely go back for all my jewelry needs and would 100% recommend to family and friends! Thank you again!
MARYANN WAS WONDERFUL AT ASSISTING MY BOYFRIEND AND ME PICK OUT EARRINGS FOR OUR BUDGET! AMAZING CUSTOMER SERVICE AT THIS STORE!
Wonderful experience every time and never any hassle.
I have made purchases from The Jewelry Exchange several times. The last time, I tested their ‘appraise for double’ guarantee. The diamonds I purchased appraised for more than double. They are very good to their customers.
Very professional will come again great service and prices are very responsible
Great people, super helpful and very clean!
Had a wonderful experience! Very helpful staff! You will be very pleased with their service!
Friendly staff… helpful and knowledgeable
Maryann and her staff was very helpful my baby lost her ear and they went out there to help me find a matching ear for her. Thanks again Maryann😘
Great prices and great customer service!
I was shopping for a Wedding Ring for my fiance and The Sales Staff Mackenzie & Sales Manager MaryAnn were extremely professional, knowledgeable & helpful throughout my shopping experience. Highly recommend you visit the Jewelry Exchange for your purchase!
Mark is awesome. He was very helpful in selecting a ring.
Had the best experience every. Very nice and joyful
JoAnn put a giant smile on birthday girls face. Diamond Stub earrings. Great customer service. Felt value the second we walked in. Weren’t pushy, very pleasant and perky. Asked price point and went from there. Plan to come back soon!
Very nice employees and super clean store
Great service. Beautiful products and knowledge staff.