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Rock City Music Company
33425 Five Mile Rd, Livonia, MI 48154, United States
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Rock City Music Company
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Ch
Review β„–1

ABSOLUTELY PERFECT EXPERIENCE!!!!!Thank you to the guys in the shop you answered my many calls with my possibly silly questions. This Shop is knowledgeable and so helpful. We ordered on Reverb thee Fender Duff McKagan signature Bass which is in beautiful condition. So impressed with accuracy of information given, the care for the Bass and such prompt delivery service. So Thanks from Philadelphia and yous 🎸ROCK SERIOUSLY!

Et
Review β„–2

This is a great store to buy music gear, physical format music, and to get lessons. If this store has something you want by all means go and get it. All the staff are friendly and knowledgeable and I have no complaints in regards to my experiences purchasing things here. I took lessons here at the beginning of 2020, but these were cut off in March, unfortunately due to the pandemic. I had a positive experience with my lessons; my instructor was knowledgeable and friendly. I highly recommend this place.

Ch
Review β„–3

Incredible place! The second you hit the door you are welcomed by a friendly staff of true musicians that know their stuff. Great selection of gear from beginner to pro, they have a bit of everything, I could spend hours in there. I had their guitar tech set up my ESP M II I had recently purchased and he did an outstanding job! Love it! Their service is second to none.

Er
Review β„–4

I’ve purchased 2 items from them and first they are awesome to work with. I’ve never been to the store as I’m 5hrs away but I’ve dealt with them over the phone and emails and it’s been 120% every time! Items shipped were very well packed and one was new and another slightly used Marshall Mini Stack. Exactly as described and again very well packed. You don’t have to be in Rock City to buy from Rock City Music. Nick and everyone I’ve dealt with has been top shelf. Highly recommend any purchase from there.

Ja
Review β„–5

Bought the Fender Rumble 210 v3 bass cabinet to go along with my Fender Rumble 500 combo amp. Awesome cabinet with true Fender sound. Great customer service, excellent prices. Thank you Scott for your assistance.

Ma
Review β„–6

This store has opened up a whole new section of acoustic guitars!!!! The customer service is top notch. Dont feel afraid to play the most expensive guitars just ask Scott or Scotty !!

Ca
Review β„–7

Im new to visiting rock city, but they have already become my new guitar shop! I had used gear i wanted to trade in to get another axe and the crew here took care of me quick and i walked out with something i really wanted. good people, good prices. TLDR Come here!

Sa
Review β„–8

So proud to see this Small Business Grow!Talented Artists. They walk the talk... Take the time to meet them and please shop. Its a true Positive Experience!

Er
Review β„–9

My first visit to Rock City Music today, what a great experience! I want to thank Isaac and the young man (forgot his name) that helped me. They were very informative and patient with me even when I changed my mind on guitars after they had my first decision already boxed. Walked out with a brand new Gretsch, played it for about 3 hours tonight and couldnt be happier with the decision they helped me with. Perfectly set-up guitar! Ill be back- Thanks!

Pr
Review β„–10

I have to give this place 5 stars. I was greeted once I walked into the door by a salesman. Very friendly, helpful and polite. He even had knowledge on everything I had questions for. Place looks larger on the inside than it does the outside. After looking around they pretty much had everything music wise that you would need for playing guitar. acoustic or electric. They also had a nice assortment of guitars for sale. I would definitely recommend this place to my friends and family. Im going back tomorrow to let them do some adjustments on my guitar.

mi
Review β„–11

Ordered the Promark Joey Jordison tx5151w sticks, package came faster than expected, had awesome customer service. UPS can kiss it tho. Thanks again for having these in stock. Ill cherish them forever.RIP Joey 1

Ke
Review β„–12

Disappointed. After spending hundreds, maybe thousands of $ on vinyl, I bought a used record for $6. I didn’t look at it before i bought it, got home and it had a major warp and scratched to hell. I thought i wouldn’t have a problem returning it but i was wrong.Their policy is No Used Records can be returned. My fault for not reading the receipt.i also bought a brand new record that was also warped and was told it would be 2-4 weeks to get it in. I was not offered a refund either. So Buyer Beware and make sure you’re good before you leave the store.Other than that, a nice bunch of guys and gals!

Pe
Review β„–13

I always love to stop in to Rock City and check out the new vinyl arrivals that always come in. Rock City gets new vinyl arrivals every week! Today I purchased Fragile by Yes, Pet Sounds by The Beach Boys, and the Black Sabbath Vol 4 Box Set! This is my go to spot because its so close and the prices are reasonable. I wish RSD would include Rock City as one of the stores that get RSD exclusive drops.

le
Review β„–14

Nice shop, knowledgeable staff. Went from advice of friend. Great selection of guitars, amps and gear, new and used. Im looking into buying an acoustic electric guitar. Their prices are on par with any other store. (big box) Forgot, vinyl and CDs too!

Bo
Review β„–15

Purchased my first guitar and amp here (4/2021) and will definitely be back to spend more $. Owner and staff seem very knowledgeable and not pushy. I didnt want to spend a lot of $ on a first Guitar, but was treated like I was buying high end equipment.

M
Review β„–16

Had a fantastic experience with Rock City. Dave is a very professional and fantastic person to deal with. I look forward to visiting again!

Ni
Review β„–17

These guys are very up and down. One time I bought a guitar from them with major issues. Tried returning it 2 weeks later but they said it was past their return policy despite it being messed up. Fortunately their store owner was able to get me a replacement guitar (that was $400) from the manufacture. I took the same guitar in later to get a raised fret fixed however the repair tech seemed to completely ignore my issue and made me get a set up that didnt fix the issue at all. Aside from the return policy and tech, this place is cool.

Co
Review β„–18

Unbeatable service. Everyone is incredibly helpful and friendly. Nick (the owner) went above and beyond in keeping me posted and remaining transparent about my order that was delayed due to circumstances beyond his control. He did everything in his power to fulfil my order ASAP. This is why you buy local. You wont get this quality of service at Guitar Center.

Mi
Review β„–19

Rock City Music is great! I recently moved to Livonia and was looking for a specific model of guitar. I stumbled upon Rock Citys website and found the model I was looking for, but it ended up going out of stock literally the next day. I contacted them on Facebook to get an estimate on if/when more units would arrive. Nick (the owner) was super friendly in his correspondence with me and ended up giving me a great deal on a similar model. The store atmosphere is exactly what youd want for a guitar/music store - staff were friendly, but not pushy or hanging over my shoulder while I tried the guitar. I also appreciated that they were all wearing masks and asked everyone to use hand sanitizer before playing the instruments. Ill definitely be going to Rock City first for all my guitar needs!

Ry
Review β„–20

Couldn’t have asked for a better experience at Rock City. As a lefty, it’s not always easy to find places that have left-handed guitars available to try in the store. Other than being able to find the perfect guitar, I was absolutely blown away with the staff at the shop. Their passion for the store, the music, and the customer is evident right away. I am also very appreciative to have had Nick help me in finding my guitar. As a novice guitarist, it can be intimidating to have conversations about equipment and ask questions that might sound stupid to an expert. Nick was tremendously helpful and answered every single question I had. Most notably, I am thankful for the kindness he showed me. I felt like he was genuinely excited that I left the shop happy! To be honest, I don’t see myself ever shopping at a store other than Rock City for any of my music needs.

Ca
Review β„–21

What a great guitar and gear store! They had so much in stock and they had exactly what I was looking for. The staff is very professional and helpful. I as looking for a cheap and easy booster pedal for my bass guitar and they suggested a $42 electro harmonix pedal. Very pleased and I will be back!

Mi
Review β„–22

Cool gear, and records. Great place to get pedals from boss, ehx, mxr, and earthquaker.

C
Review β„–23

I love this place. I was treated well and taken care of with the purchase of my new Princeton. Nick remembered me and exactly what I purchased from him 1.5 years ago. Im loyal to RCM and you should be too. Good prices. Good service. Good attitudes. Good selection. What else do you want?

Jo
Review β„–24

Nice selection of vinyl records and lots of great musical instruments. A fun store to visit.

Ka
Review β„–25

Fantastic people and store. Drove from Indiana to make my guitar purchase, very glad I did.Highly recommend this music store.

He
Review β„–26

Excellent selection, friendly staff, just an awesome music shop!! Highly recommend!

To
Review β„–27

Cool little indy shop, had everything I was looking for.

Jo
Review β„–28

Great people! Huge selection of all music needs! My granny wanted a cd player and I came here for her cds. I found everything here!

An
Review β„–29

Ive bought 2 guitars here, electric and acoustic. Great quality and great prices. The staff is friendly and helpful! I highly recommend this place. πŸ‘

A.
Review β„–30

Totally thee best. Tkx Dave.

J
Review β„–31

Excellent prices and great customer service.

ki
Review β„–32

Thee best rock shop hands down! The staff is great, very knowledgeable and friendly and most of all helpful! Do yourself a favor when youre looking for music gear and go there. They will always get my business from now on.

Tr
Review β„–33

Shout out to Dave and the staff. Very helpful and very knowledgeable. Got good deals on merchandise and I will return.

De
Review β„–34

This place is awesome! Very friendly customer service. They have everything from lessons, repairs and the best gear. Nick the owner is very knowledgeable about some of the best bands... Bruce Springsteen, Grateful Dead and Sugar Ray! I love it!

Em
Review β„–35

They had a great selection on top of the awesome and friendly welcome/ customer service! Definitely recommend & will definitely go back!

Mn
Review β„–36

Pretty good deals on records but not that much variety in instruments

An
Review β„–37

Nicest staff I have met in a guitar shop. Eager to help and courteous to all customers. Highly recommend!

Ma
Review β„–38

I have been searching for a specific CD, and I have learned to call first instead of running around. Anyway, I called and spoke with a very helpful employee and I appreciate being treated kindly. Customer Service seems to be lacking right now, but not at this music store!

JT
Review β„–39

Great place with great gear. Rock City staff is awesome and willing to go out of their way to help you out. You owe it to yourself to visit their shop. Highly recommend Rock City !!!

Ma
Review β„–40

This place is awesome, if you havent checked it out youve made a mistake. Not just got musicians but all who love music. Great selection, great staff, great vibe just being in there. They give lessons and have a repair shop and awesome vinyl collection as well. Thanks for bringing rock to metro detroit the way it should be.

La
Review β„–41

Order an amp off of reverb through them same time I ordered a guitar That was coming from another shop. I have the amp now but guitar hasn’t even shipped, these guys deserve 5 stars hands down

R
Review β„–42

Remember the old mom and pop music stores? This place is the return of small, friendly corner music instrument store. Great guitar selection but light on bass, drums and keys, no brass or woodwind instruments but the name of the place sums it up nice.Good amp selection from beginner to intermediate/advanced, quality stuff. Some PA stuff.Nothing real high end for equipment but a 64 channel mixing board with strobe lights is not what I am looking for anyway.Guitar players should definitely check out the selection. Went to the old store in Garden City a few times, much larger place at new location.Great change from the chain stores like Guitar Center.Friendly dog sometimes hanging around looking for some petting, how cool is that?Prices were fair, quality seemed good. Very few cheaply made guitars and there was even a few collectors items.

Ja
Review β„–43

Brought my Telecaster in for some modifications - new pickups, adjustments to the bridge, etc. Greg, the guitar tech, took the time to answer all of my questions thoroughly and give me lots of options for things that could be done to make my guitar just right for me. He completed the work quickly and for a very fair price. When I got it home and plugged it in, it was like playing a whole new guitar - just perfect. If you need work done on your guitar, I would definitely recommend Greg and Rock City Music. (And while I wasnt in the market, they appear to have a great selection of guitars, amps, pedals, etc.)

Ji
Review β„–44

Thanks for hosting the worlds best bass player last week! I know it was a late add-on (coming to Detroit) but the whole event couldnt have gone smoother in my eyes. It was awesome!

Tr
Review β„–45

Great selection and quality, and Scott and Nick were incredibly patient and enthusiastic- totally worth the 30 minute drive, 10/10!

Je
Review β„–46

These guys rock. They can handle my professional guitar needs.

Th
Review β„–47

Great place. Excellent selection and extremely knowledgeable and friendly people.

Da
Review β„–48

Ordered a GA-FC foot pedal from RCMC on Reverb and the product was shipped within 24 hours, arriving in a timely manner. They wrote a little thank you note for the purchase, so I wanted to write this review to say Thank you! for the exceptional service. Keep up the great work yall

St
Review β„–49

Honestly I cant say enough good things about this store. Ive been coming in frequently over the past year for numerous reasons. Sometimes just to shoot the breeze with Nick or John. The guys here make you feel like family and the treat you as such. Whether its a professional setup on a guitar from Greg, who does incredible work, or buying a new instrument, pedal, etc. You cant go wrong stopping in here for any of your musical needs. They also offer extremely competitive prices on lessons and have great teachers. They have a nice selection of used vinyl too!These are awesome guys over here running an amazing shop. Id recommend 100 times over.Oh and dont forget to say hi to Wolfie!

Jo
Review β„–50

I purchased a Charvel guitar from guitar center and and returned it as it needed a set up. However GC provided no tools to set up the guitar. When I called they apologized but said they do not have themto give me. If i had the tools i may have set up the guitar and kept it even though it was not the color i wanted. It was matte blue satin. Very pretty but just not for me.I looked around online and came across the only black model in SE MI that i was able to find. It was at Rock City. I did not know it yet but today was my lucky day. I called ahead and let them know of my GC experience and requested they set the guitar aside. Letting them know i was pretty sure i was taking it home and that I would be there later that day.These are true Gentleman. When I arrived early, I glared over the walls of Beautiful Guitars but did not see the Black Charvel. The reason? The tech had the guitar on the bench going over it and making sure it was up to snuff. He put new strings on and gave it a pretty darn good set up. Just because I called ahead. Now that is service. He let me play it then tweaked it some more. I bought the guitar needless to say. Could not ask for a better experience. I will gladly buy all my new guitars from Rock City.. Great name too... This is DETROIT. after all. Even though I made the journey from Monroe. 100% glad i did. Thank you fellas. I really appreciate you going out of ypur way to make my experience the best it could be.

Ka
Review β„–51

Everyone here rocks! Seriously. Whether you want drum or guitar lessons, some help tuning, need a repair, to pick up some new or new to you vinyl, or just have some questions ALL of the guys here are incredibly helpful & knowledgeable. They can even explain things so that even this clueless Mom can understand. Danny has helped O progress with his drumming accuracy exponentially & encourages him to push through the hard stuff. You can never have too much music. As if that wasnt awesome enough, they also have Wolfie; the store mascot of sorts. Stop by & shop local you may be pleasantly surprised at what you find. We were.

Ro
Review β„–52

Awesome staff! Awesome store! Talked with Dave about acoustic and acoustic electric guitars. Tested out a few. Bought the Hellcat from him. Totally hooked me up with a noice package! I also talked with a tech, I didnt get his name, but he gave me really good advice! Definitely coming back to see these guys! If anyone is looking for a great music store. This is the One!

Ch
Review β„–53

Guitar tech tries his best and knows what he’s doing but some of the workers ( ponytail) are rude and shouldn’t be working there. If u want a specific guitar just order it online and you’ll probably save $50-200.Not a lot of name brands here I’m sure the lessons are decent but overpriced as well. I know u can’t compare them to guitar center but I won’t be going here again.My friends have warned me to stay away from this place, it’s close to my house so I gave it a shot. Wish I didn’t.

Ge
Review β„–54

Ill give my money to these guys any day over the big box stores!!! Super friendly staff willing to help. Super clean store with really nice products!!!!! :)

Ja
Review β„–55

Knowledgeable and friendly staff that take pride in treating their customers right. I have been here twice so far and I had great experiences. I would rather give my money to Rock City than the other local music stores.

La
Review β„–56

Do yourself a favor and check this shop out if you havent already. They carry great products, comfortable atmosphere, great crew of employees. Extemely helpful across the board. Hands down the best repairs and setups around. You wont be disappointed.

Ke
Review β„–57

Great place great people.

Ma
Review β„–58

Great place for vinyl and guitars. Nick is very helpful and knowledgeable. I have went to 3 of their past gutair clinics and had an awesome time.😊

Ge
Review β„–59

Great people, lots of guitars, amps, and pedals. They have (out of shop) repair service too!

Ga
Review β„–60

Took my guitar there for a set up. Greg was amazing at explaining everything to me, and my guitar feels way better after he worked on it.Great environment, great people, really awesome place to check out some sweet guitars and gear.

Cr
Review β„–61

Rude! Whatever you have going on today 9/15 at least put a sign up says youre not open until 2 for business not everyone wanted a signature from whomever it was you had there. I just wanted a repair! Go to the end of the line πŸ˜‚πŸ˜‚ and if you dont fix certain instruments then please list that.Thank you have a great day. Work on the manners though

Ji
Review β„–62

This place is a hidden gem. They have a great selection and their guitar tech is simply amazing. I cannot recommend this store enough.

Ia
Review β„–63

Went with my guitarist buddy who had his Explorer set up. Greg knows his stuff and is easily one of the top employees. Great store!

Ma
Review β„–64

A Great place for the novice and semi toProfessional Guitar player.A throwback to the 70sMeaning the abilty to meet Guitar players ofCurrent bands!Thank you for making this possible!Awesome

Ni
Review β„–65

Great staff! Always friendly and helpful.

Pa
Review β„–66

I filled in last minute to take my granddaughter to guitar lessons and everyone was really wonderful!! She loved it!!

Ni
Review β„–67

Awesome store wonderful staff and fair priced

Th
Review β„–68

This place is great. They have tons of guitars, accessories and even some vinal. The staff is friendly and knowledgeable. Johnnie was great to talk with.

Li
Review β„–69

Stopped by to pick up a drum pad and inquire about lessons. The staff was very helpful and informative. The store is clean, organized, well stocked and staffed with experienced teachers.

ri
Review β„–70

Great selections and prices friendly staff support local businesses!

jo
Review β„–71

The service here is awesome. I walked in 5 mins to closing time and they stayed behind to help me. Im pretty annoyed at myself for spending so much time at guitar center in canton - the service there is a joke. Im shopping at Rock City Music from now on.

Ha
Review β„–72

The dudes are rad. I had a great time in there. Will be going back for all of my musical needs

Ma
Review β„–73

Used Guitars, used records, nice people that play and an great guitar tech that can take care of all your setup/tuning/repair needs. Had 5 of my guitars setup there and they all have better action and have better play-ability. They are just good people.

Ja
Review β„–74

Top notch product and service as always! These dudes are way cool

De
Review β„–75

Great place to be

Te
Review β„–76

This is the place to go for quality set up and repair. After todays experience, I wont take my guitars anywhere else. Highly recommend letting them take a look and then get your instrument in peak performance mode.

SH
Review β„–77

I go to Rock City EVERY DAY to play pinball and buy ten cent 45 records. No doubt, its the best music store in Livonia

St
Review β„–78

Staff was phenomenal and Greg hooked me up! Thank you every one, definitely worth the visit, nice place.

St
Review β„–79

Awesome music store! Great mix of musical instruments, cds and records, and unique music related items.

Lu
Review β„–80

Took my daughter for drum lesson. Danny was very good and friendly. They also sell music instruments. Definitely the place for music lesson or buying instruments.

Am
Review β„–81

Awesome staff, so helpful. Great place for drum & guitar lesssons

Je
Review β„–82

Employees were very helpful and friendly. Very reasonable prices on their used vinyl selection as well.

Ji
Review β„–83

For all your guitar needs, rock city has your back! Why go to Guitar Center when you can go to Rock City? Something to ponder

Er
Review β„–84

Pretty cool local music shop the staff is pretty helpful and know what there talking about definitely will be back

St
Review β„–85

Dope staff, great layout, nice vibes. Cool audio and video studio in the back!

av
Review β„–86

Their the best they fixed my guitar almost free while nobody could fix it

Je
Review β„–87

Great place. Music lessons are excellent and a nice selection of new and used vinyl

Ja
Review β„–88

Ive been a customer since the old Blues Airmen days. They have awesome customer service and know the music business well. Any questions you have will surely be answered. I recently bought a Fender 60s Series Classic Lacquer stratocaster. They went out of their way to make sure I got the guitar I wanted and service like that today is rare. I suggest if your in the market for any musical instrument to stop in and check them out. They also have an on site repair shop and music lessons with rooms dedicated for that purpose. They are everything that GC is not. A great company!

Ap
Review β„–89

Best place in metro detroit to get music gear.

Ro
Review β„–90

This place is great. Good customer service, good products and fair prices.

Et
Review β„–91

What an amazing place to be. The small healthy and nice environment is what makes people fall in love with music

Ed
Review β„–92

Good people patient teachers

Da
Review β„–93

Friendly people and good professional lessons by talented musicians. Clean shop also.

no
Review β„–94

Guitar tech was very rude. Tried asking simple questions and he threw a fit like a child. If youre looking to repair or set up a high end guitar, stay far away from this place that dude is a joke.

An
Review β„–95

The place was really cool, the people working there are the best !! Really helpful, recommend it highly

Do
Review β„–96

Great people, products, all the guitars are in tune and very clean.

Ra
Review β„–97

Great selection. Helpful sales!

TJ
Review β„–98

Nice staff, good selection of instruments, vinyl, and vintage band shirts, and they even have two vintage KISS pinball machines to play!

Sk
Review β„–99

Fixed my guitar and it plays like a dream. Way better than the incompetent guitar center techs.Absolutely recommend.

Je
Review β„–100

Best music store in Michigan!Friendly helpfull staff and great merchandise for music lovers as well as musicians.

Information
66 Photos
100 Comments
4.9 Rating
  • Address:33425 Five Mile Rd, Livonia, MI 48154, United States
  • Site:https://rockcitymusicco.com/
  • Phone:+1 734-744-5462
Categories
  • Musical instrument store
  • Guitar instructor
  • Guitar store
  • Musical instrument repair shop
  • Record store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–4PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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