Went in last week and have nothing but wonderful things to say. The store was clean and orderly. Better than any other grow store in the area. Super easy to find everything that I needed and great customer service. Tyler was extremely knowledgeable and helpful, and Traverse really knew what he was talking about. 10/10 ask for these guys.
I’m sure if I was actually able to buy anything here I would have liked it. I walked in twice now looking to set up a new complete room. Boy Iv never felt so ignored in my life. I work in Taylor so I stopped by the one on Allen rd. Totally not expecting the wealth of knowledge and overall helpfulness of the staff there. They get 5 stars. Go to this store if you want to trip on stuff all over the floor and not receive any service.
I have been there before the remodel/restructure, this is when it was more of a store atmosphere. Now its more like a warehouse/Costco, Sams club. I do not mind it at all. It is near a busy intersection / maybe one block. Parking is plentiful at this point in time. Do not go in rush hour because of traffic coming from all directions. Staff is knowledgeable and very courteous. They have a full variety of products no matter what you need, if they do not have it they will get it!! Trust me they can get just about everything! I will definitely go back there and I do recommend it to all my friends and family! Give them a try, you will not be disappointed!
Love this store whenever I have a issue they come thru came in today and bev helped me with all my floraflex accessories I needed and Tyler helped me with my ro water filter I had no idea what filters 2 get definitely more confident next time I need any ro filters
Very helpful and knowledgeable staff! Traverse is an expert with knowledge of anything cannabis wise! I went looking for a specific light and traverse helped me find an even better option at an affordable price!
Love this place. The staff is knowledgeable and always helpful and friendly. Shout out to my man Noah for all the help!
John was extremely helpful in assisting me with my questions. Not only did he answer them, he ensured that he educated me on the products in store and offered several options and solutions. Ill definitely be visiting again and have no qualms about recommending it to others. Great service and product selection.
Come here for the best in customer service. Their knowledge is top notch!👌 Shout out to the entire team Dave, Jason, Alex, Clark, Phil, Nick, and anyone else I may have missed. 👏
Grow generation has a great selection and great prices! They pretty much have it all and they’re customer care is awesome! especially with Tyler (tall guy with dreads) not only is his customer service/care good but he’s knowledgeable as well, along with just being a great guy to talk to! Thanks grow generation and Tyler for the continuous exceptional service!
Great layout and selection. Very clean and professional, with no haggle pricing, super competitive with any online retailer. I especially appreciated the knowledge and expertise of John @ the 7 mile location. I have many years of experience but was still able to learn a thing or two from this mans depth of knowledge, a great resource! Thank you.
This place has the best selection along with an amazing focus on customer service and experienced staff. Tyler is always knowledgeable and providing solid information. He is an exceptional asset to Grow Generations and absolutely hits it out of the park.Thanks alwaysDarren Irving
Always have the best experience with everyone at the Livonia store. Very helpful, informative and kind. John loaded out my heavy supplies without even being asked. Top notch team!
Huge variety of products. From setting up your system to solving the on going challenges of a mature crop, theyve got the products and are eager to help you find solutions. (they also dont walk up and down the isles pressuring you to let them help you do the shopping... Which I loved) This place is definitely worth a try.
John was a great help to my garden. he helped me with my pest and nutrient issues. I highly recommend grow generation! Thank you John!
Had a great experience Beverlee was a great help with alot of knowledge and insight thanks so much recommend this place to everyone
Caution.. Bad online experience. :(I ordered Four 36 replacement bulbs.They sent me One 36 and Three 24 bulbs.Filled out a return form 2 months ago.First they said I missed the cutoff date.When I sent them the email dated 1 week after shipment they said they missed it??Now they keep saying to wait for their reply.All I want is to exchange the three unopened 24 bulbs for three 36 bulbs that I was invoiced for and paid for.I said I would even go to one of their locations to exchange bulbs.They told me to wait for their reply.Im still waiting...Finally got what I ordered and paid for.:)
Tyler is the absolute BEST!! No store compares to the help and luxury I get from the entire staff! They make me feel at home every time. They treat my garden as their own!! Love grow generation!!
John help me out immensely. He has tremendous experience and knowledge and I will be making sure to test him on that. LOL thanks a lot guys.
Man truly amazing store always have everything I need In one store they have an amazing Awesome guy named TYLER (has dreads ) look for him he is very knowledgeable and helpful helped me switch gears and increased my cloning success and helped me take my Yield up 30% no cap thanks u guys
Best hydro store in the city hands down. The staff is knowledgeable and have helped me every step of the way. Tyler’s advice has taken my game to a different level.
I have some issues with WPM, John is very knowledgeable and took the time to walk me through the process of treating my issues. I would highly recommend to fellow growers and thank you.
Grow Generation has SAVED my tomato plants for TWO years in a row now! Bart and the rest of the staff are SO knowledgeable about a variety of plants, soil problems, and possible solutions. They were quick to suggest a natural essential oil concentrate for the fungus that always plagues my tomato plants AND IT WORKS WONDERS. A wonderful gem of a spot!
John was extremely helpful and knowledgeable with the questions I had. He walked me through the entire store and thoroughly educated me on products and multiple nutrients I was interested in. Thanks John for your expertise! I will return!
Its Bart man. If you know, you know.Guy is an encyclopedia of knowledge, you get the information you ask for. Hes got 50 of everything in stock. Clean and well organized, with a solid af team.Theres so many options for everything, I just dont want BS and yet to get any.Remember, dont feed the wildlife, and put out your campfires. Be safe out there in the jungle. ✌️
As a amateur it can be overwhelming walking into alot of grow stores. Not this place. Super helpful with the questions I had, and took the time to explain to me why I needed what i needed. Everyone there was super helpful. Especially Matt! That guy is an asset to the company. The whole staff is friendly and I never feel talked down to. Drove about 25 mins one way and will continue to do so.
Really helpful staff. I believe John is who helped me. Went above and beyond on information. Greatly appreciated.
The staff is filled with veteran growers that know their business. They are always patient and willing to help. John was was helpful and schooled me on the differences between organic and salt based fertilizers. I will definitely be coming back! Thank you grow gen!
Great store great people when in ask for Bev Fear always makes my day.
Great experience every time. Bart, Matt and Bev are always friendly, welcoming and eager to help. Very grateful for these folks!
Thanks to Bev and the guys for a smooth experience. I’ll be back fasho
Brad gave me some incredible help trying to get a tent set up. He helped me find the right gear quickly, and was happy to explain why it was the right gear. Super appreciated after I left a different store where the employee tried to upsell me at every step. Brad helped me find the right stuff for the space I had.
Great store especially Tyler very knowledgeable and helpful. Definitely has given me amazing advice for my garden.
I am new to hydroponics and indoor growing and by far this was an amazing experience in this store. Not only was everyone MASKED, but they were so helpful. I had several store employees answering my MANY questions helping me to understand what i was doing wrong with my first attempts working with the rock wool cubes and growing in general. I have a plant tower i would like to fill with plants and now armed with their expertise and grow supplies i feel like i am closer to reaching that goal. They were friendly and energetic which led me to believe they truly liked their jobs and the company they worked for. The store was clean and organized and full of every supply. Thank you so much! i will tell others about your store!
John was great help on assisting me with what I needed for my grow much knowledge we are most definitely come and spend my money here.
Been going here for I think almost 10 years newer owner from the frist time and to this time good always just ask for help they got you 100
Do not go here! If I could leave zero stars I would, I walked in and the person was so rude he walked away from me as I was speaking to him. If I can go anywhere else in the world I would. This place should not even be in business. They don’t even know what Cal mag is. I asked him for advice on some thing and he told me to Google it because he doesn’t know. Why are you even working here? This place should be shut down. This will not be the last time you hear for me.
I had such a good experience! Beverlee was such a delight!!!
I went to three prior stores before stopping here..John was more helpful than all of them stores in one. Cares about the work and customers.
John was very helpful with the items I needed…even loaded it into my car. Will be back for sure.
Chris and bart were the best, they moved six pallets to me my pro mixI will always be back to ship with them
Much cheaper prices at every other grow store. Yes they have a huge stock but the manager is a total crook. agrees to price match and then bait and switches product. Gets very irate to, when theyre clearly over priced. Hydro Giant much better go there.
John and Matt were amazingly helpful and just over amazing to talk to. I will be coming here from now on for any questions or concerns. Amazing job guys.
Some grow stores seem to exist only for their inventory and others for their knowledgeable and helpful staff.Grow Generation is a place you go to for both! I actually drive 20 minutes out of my way to get here, passing 2 other grow stores on my way, and this is quickly becoming my go to store because they usually always have what I need, the employees take the time to answer questions (or find the answers), and I never feel like Im being sold something I dont need.Bart and Tyler (and others Im sure) are both very experienced, humble, and willing to help which isnt always the case in larger, fully stocked grow stores. Tyler especially spent quite a bit of time and energy helping me understand different components and options to piece together a watering system while still balancing the needs of other customers and Bart has always been willing to help me understand a product or problem solve.Thanks for everything guys and Happy Growing!
Great experience lots of knowledge thanks John for the info very helpful and appreciated, Ill be back this again
Very professional and kind. John goes over and above to meet customer needs. Excellent service.
John was a great help he hooked me up with a new bulb and we started talking and he set me up with a organic regiment for outdoor he was great i will be back
Had a wonderful time shopping here today. You Guys are awesome
GrowGen in Livonia MI is an incredible grow store. They have everything you need, but even better they have the knowledge to tell you which one you need and why. John helped explain his process of cloning in such a scientific way he sounded like a biologist, while also making it relatable/ understandable.Very impressed with the knowledge these guys have. Another grow store told me Ladybugs are my only chance to get rid of my Thrip problem… went to Grow Gen to get some and they showed me multiple products that’ll work and guided me on how to remove my infestation. Saved my crops 🙏👍👍🤙Would give 6/5 stars if possible!!
John was great and hooked me up with a killer run! Appreciate you guys!
Bev was super helpful and knowledgeable with all of my questions. Ive never had a bad experience at Grow Gen and will continue to shop there for all my growing needs.
The employees are very friendly and knowledgeable. Selection is good. Always seem to have what I need.
If you need help with nutrients John is a great source of knowledge and is very helpful . Thanks!
I love coming to shop at Grow Gen because they always have a variety of products in stock and the employees are always so helpful and knowledgeable. Bart, Matt and Tyler go above and beyond.
John was very helpful. Got me setup fast.
Tyler is awesome always informative and quick to help!
John helped me pick out a great light appreciate so much.
Tyler was hands down extremely helpful and had great advice for me. 10/10 Ask for Tyler.
My wife loves this place. She loves plants and growing things and apparently so does grow nation. You can learn a lot from the employees and customers who share a love of growing, regarding subjects like hydroponics and other growing techniques and a myriad of other products and equipment. She needed clay pebble grow medium which i had no idea existed, But she did. While she browsed i asked a customer and counter person about them and received a short mini course in hrdroponics in about 15 min.
This was my first time being here since it changed owners and store name from Superior Grow. The place is setup like a warehouse now. Wire racks down each aisle with all their products on them. I liked it.. They have everything for your growing needs. Dirt or hydroponics. I wandered around the store for a few and never really got any help. But once I got to the counter and told them what i needed,, they were very helpful and found exactly what I wanted. Good service guys. Thanks.
Tyler and Desi helped me get everything I needed for my outdoor plants! They were super helpful!
Came in today and JOHN was hands down the best help very informative and respectful he Was schooling us on exactly what we needed to know in a way we could retain the knowledge and we appreciate all the help!! Ask for JOHN
John is a wealth of knowledge and is always a pleasure to work with. Wont ever go to another place.
Knowledgeable, friendly, & helpful staff! Thanks for answering my millions of questions. Way to GROW Bart!!
Love this store! Everyone is so friendly and willing to answer any questions you have. Ive come in a few times and John was the best! He recommended what he thought would help me the most and he was absolutely right. Cant thank him enough. I will definitely come back to see him.
Great staff with excellent knowledge.I havent been disappointed in the stock selection, 98% of the time they have what I want/need in stock. Pricing is very competitive. Staff is friendly and outgoing.Do yourself a favor and make this your shop for your growing needs.
Employees are either very helpful or very rude so I just try and avoid talking to them. Unfortunately, there has been a sign on the door the last couple of weeks that says Closed due to inventory and when you call it tells you theyre only open 9-5 Monday through Friday for phone orders. Too bad no one answers the phone. I guess they dont need my business any more.
Dorian was a great help Saturday afternoon. I’ll always return because of employees like Dorian that work at this location.
Very nice and helpful people :)
Overpriced and does not honor returns. Even same day returns with receipts.
Go see John at the Livonia location... really knowledgeable and helpful guy, made sure I wasn’t wasting money on things I didn’t need, I appreciate it—Mr.Slice
EXTREMELY happy with the help I got and the prices I received. Extremely helpful and friendly staff. Will be coming here exclusively.
Very informative staff, John was especially helpful with feeding schedule!
John helped me, this man has more spirit then the pope👆🏻👍
Beverlee was so nice it’s was amazing!!!
Moe, Bart, and Matt were awesome! Awesome customer service, super friendly, and helped us around the whole store. Moe was my absolute favorite because he was able to give us a nice discount on a few items.
As a former manager and watching Darren screw over store owner after store owner, He deserves his cancer and will be meeting his maker soon enough.
I wish I could give them negative stars. I have attempted to work with Grow Generation several times as a corporate account. They are slow to respond to any request (quotes, service, etc) and have HORRIBLE HORRIBLE HORRIBLE customer service. Do not expect them to stand behind their products or get you any help in any way. After insulting our CEO on our first experience when it came to matching a quote.... We gave them a second chance and ordered a grow tent. Upon arrival, it was missing parts out of the box. More than a month later, after receiving the WRONG parts, I am still waiting on a return authorization to send it back and get my money back. What a rip off. Their so-called customer service team is no help...even when a manager gets involved.
Talk about knowledge. They got it .. good prices as well. Great service . Thank you for the great deal on that led light .
Overpriced for sure only time I go there is when I really need something because theyre overpriced but I rather go to my go to grow store Ultra green the owner and ultra-green to super great guy named Mike very knowledgeable
The employees seem like I was bothering him by asking him a question
Cant say enough about the excellent customer service.
Chris, Moe and Bart are an amazing crew that are super helpful, extremely knowledgeable and cheerful folks. Of all the grow stores Ive visited in south east Michigan, they are the tops not only in competence, but also products they have in stock and their competitive pricing. I will always be a loyal customer!
Kinda on the pricy side but the products they have there are worth it industrial inline fans great nutrients if your looking for QUALITY shop here great products great staff
Great shop!! Ive been going here for a while now and the employees are always a great help when I have questions or concerns about my garden. Just today John took time to school me on Myco, salts and their relationship within the soil to benefit my plants. I highly recommend this shop for all gardeners from beginning to masters.
They are fast and very knowledgeable about the job. They have a tremendous willingness to help. They are all nice and very courteous. I will continue going to the store from now until I stop growing. I strongly recommend the store to any new customers you will not be disappointed. Thanks john for your awesome information. Loved the L.E.D lights you helped me get.
John is great, he answer all my question and share some great tips
These guys are so professional and friendly they also treat each customer as they are the most important person in the world this location is my only location
I went in looking for dirt for houseplants. The assistant managers there was extremely knowledgeable in helping me find what I needed.
Fantastic all around!
Has A1 customer service, well lit and organized. Also can find anything you need for you greenhouse.
Very poor customer service. Receipt didnt state, nor was I told that returns are store credit only. There is one sign in the corner that says this.
Bev is very helpful and knowledgeable!
You can’t get better help in Metro Detroit. If it’s a drive for you, make it! It you come through ask for Moe! My dude made made feel right and I had a lot a questions. I went 3 local shops and this were I had best service and pricing.
Great service and product availability! Very knowledgeable staff, I will definitely recommend this place to my friends. Very clean. The only thing that was off about my experience is that the store doesn’t have air conditioning....it was very hot in there. PLEASE get this fixed so I don’t sweat while I’m browsing around.
They literally have everything you need. SUPER friendly workers. A bit expensive but its definitely worth it for the quality. Dont be shy to ask for help but everythings pretty easy to see and reach, i dont wear my glasses and I could even see things I was looking for so🙂
John was super helpful and a cool dude!
I have been to so many Grow places. Until I finally found Grow Generation the best for all your growing needs everybody is so nice and friendly and helpful. I talk with Tyler (assistant manger) about any problem and he seem to be able to help me. Even Bart the manager will chip in and help carry stuff out to the truck. I Recommend Grow Generation in Livonia on Middlebelt and seven Mile to anyone who is looking for a store that is like family.
Black Friday was my first time at the store and I have to say I was unimpressed. Couldnt help me find a product for one. Then I take 2 items for a price check at the counter after getting g priced check I put 1 back and look around for a minute at the lights. I then go the check out and they hold me up twice because the guy had to take his boss in the back. The treat me like I was a criminal stealing from them. First ti.e he goes back then come back checks me out then proceeds to hold my change while he goes to the back again. Never gave me anything for wasting my time.Probably will never shop here again and I advise anyone else considering shopping here to go to Grow Green Mi.
Great place! Large selection of all your essential hydropnic needs. Staff was friendly and knowledgeable and definitely went above and beyond to help me set up my DWC grow (shout out my dude with the dreads!). Not only that but they played good music that had me singing along and vibing while a perused the isles. Definitely one of the best around, I even have another hydro store right by my house but I choose this one everytime! Keep up the good work my peoples see ya soon!
Not shopping here anymore. Second time that Ive heard the boss yelling and degrading his employees. Unprofessional. Employees are usually very helpful.