We were cycling the Erie Canal Trail on a Sunday in October. It was raining heavily, and I got a flat tire. I would normally have no problem fixing it, but I could not get the tire off the rim with the tools I had. We called Scott and drove over with his van. He was able to manually remove the tire and put in a new tube. Our trip was saved due to his help. We reached our destination that afternoon. Scott provides an excellent service and is very knowledgeable.
I’m always so grateful for Scott’s quick response and repairs. He is so reasonably priced and trustworthy. All around good guy and very professional.
I purchased a folding bike on line and had difficulty assembling it. I called BBR and Scott had it fixed in little over an hour. He is fast and very reasonable. I highly recommend this business.Joan
I take my bike to Scott for my yearly tune up and mishaps; he consistently meets or exceeds my expectations. Prices, convenience and quality are all great. I reccomend Blueline regularly and will continue to do so.
Very terrible customer service guy told me to call a certain day but never pick up.. and he know I called like I dont know when to call to get a response regarding my BiKE just to get this person just to look at my BiKE to see what needs fixing I woulda paid triple ...this person is not a nice person
Quick, efficient, and friendly! Thank you!
Great price. Quick service.
I have had my bike repaired here twice and I highly recommend Blueline! Scott is personable and knowledgeable. He made the repairs quickly and charged a very reasonable rate. It is great to have someone local and not have to travel far for bike repairs!
Scott was very efficient with repairing our three bicycles. He explained what would need to be done, and completed the job the same day. The price was very reasonable as well. We would highly recommend this business for your bicycle repair needs.
Me & my son went here to get his tire fixed. Scott was so helpful. He was able to fix the flat tire as we waited. He also adjusted the handlebars to fit him better. Affordable and efficient! So glad we went here!
Super happy. Very happy to support BBR.
Rapid turnaround and great price. Nice to have good bicycle service in the Lockport area.
Called left a message, he got back to me, took 2 bikes in for shifting adjustment, fixed both in reasonable time, texted me when done,, great customer service, I will pass the word
We highly recommend for all of your bicycle and stroller repair needs. I’ve brought several bikes and strollers to be repaired and always left satisfied! Quality, affordable work done at a reasonable price locally!! So happy to have so close to our home. Thank you for all of your work over the years.
My bike is my only vehicle and this fellow promptly returned my text for help with my tire, fixed it in minutes, charged me far less than I was willing to pay and I still made it to work for most of my shift!!! Hes wonderful!
Super fast response time, very knowledgeable and a truly enjoyable experience. My bike needed a fix. It was done in less than 24 hours and was inexpensive. Highly recommend!
A+ PricingA+ Bike KnowledgeA+ Customer ServiceScott genuinely loves biking and it shows in his care and consideration in whatever he does for you. His pricing is TOP-NOTCH and unbeatable and his knowledge of bikes is top-of-the-line. I wouldnt recommend going ANYWHERE but Blueline Bicycle Repair for bike maintenance and repair. For those who are just getting into biking, hell help you put your store-bought or online-purchased bike together. Dont waste your time going somewhere where they will overcharge you and try to sell you things you probably dont need. Go to Blueline Bicycle Repair for the best and most fairly priced service in the area.
Great speedy service. My bike tire was picked up, repaired and dropped off all within an hour. That type of service is uncommon these days. Thank you.
Thanks for the fix. Made my next 60 miles to Rochester possible. Great workmanship, professional and friendly.
Prompt response. & excellent service
Scott is an excellent mechanic who was able to help us fix both a flat and a broken Dynamo-charged headlight. He was able to fix everything in an affordable, efficient manner and even recommend pizza places. Whats more, he saved our butts by recommending a free campground along a rear canal. Thanks, Scott!
Great service. Timely repairs and quality work. Great value for your money
Awesome job. Quick repair and very reasonable. SB is a miracle worker. Had bent rim on a steel bike n he fixed it .... Already have another one to go.
I had my road bike shipped up from Chicago and was looking for somewhere to get tuned up and back on the road. After calling a few bike shops in the area I was told I would have to wait 2-3 weeks before I gave Blueline a call. Scott was able to take my bike in that very day.One of the things I enjoyed most about Blueline was how thorough of a job Scott did as well as provide me with several options and parts to choose from for some minor repairs I needed. I would definitely return should I need anything else while in WNY.
Great service and price. My bike has never rode so well. Highly recommend
Like any skeptic, Ive waited a week to give my opinion. The wait is over...if you any doubts about Blueline Bicycle Repairs (BBR) knowledge, customer service, availability, quality of workmanship or affordability, cast them aside now. Look no further and call BBR with confidence.I cant say enough about Scott and his business. Thank you, Scott.
Awesome workmanship, quality wheel building! He always listens to my needs and presents a solution to every build. 4 sets later, im still a happy customer and referring to him whenever I can! Custom wheel building is where its at.
Scott is amazing, great and quick job on my bike and a great price !
Scott has worked on several of my bikes including asslemby. I am more than pleased with Scotts professionalism, afforable rates and knowledge. Im extremely thankful to have a mechanic like Scott in town.
Done business with this place for years, even back before they were online. There are plenty of shops around that can build a wheel set or order up what you need. BBR has nothing short of the best built wheel sets around, but the difference here is how youre dealt with. The knowledge, service, passion, and professionalism cant be matched. Literally any repair, product, or knowledge you need will be provided as if it were for themselves or their best friend. BBR will take your vision and use their expertise to make it a reality no matter what your build, both with incredible efficiency and cost effectiveness. You wont be disappointed.
Caught a flat on Transit on my way to Walmart went to his house he wasnt home so I left the bike behind his house on the patio when he got home from work he repaired my flat tire and then he dropped it off at my house such a good person.
Friendly, fast and affordable. Great communication. Thanks Scott!
Exceptional knowledge and ability to handle any repair at minimum costs
I am training for a century ride when I broke a spoke. I remembered Scott and Blueline. I called him. He said bring the bike over and in a couple hours I had my bike back, ready to go. I need every day for training, so having such a quick repair was huge.
Awesome service, Great price!
There I was, in Lockport, NY, in the middle of a cross-country ride. Id been experiencing a clunking sound coming from my bottom bracket throughout the day and was afraid that my bearing(s) was going. I found Blueline online and gave owner Scott Bixby a call. At a moments notice--on a Sunday afternoon, no less--he left an attraction at the center of town, biked home, biked back to my location with a full tool kit, and set to work disassembling, cleaning, and servicing my bottom bracket assembly. He was friendly, easygoing, and interesting to talk to throughout the process. When he learned that I was riding for charity, he turned his time and service into a donation.Needless to say, my experience with Blueline was very good. Scott fixed my problem and was a wealth of tips and tricks during our conversation. On top of that, he provided his expertise as an act of goodwill. I recommend him and Blueline Repairs highly.
If you want good service. This is the place to go !!!
Helpful, friendly, knowledgeable service-- highly recommended.
Good fella 😊
Quick ! good guy
Great place
Cannot imagine better customer service!!!