Cookies on display marked $3.98 on top and bottom. At register rang up $9.98. No price scanners in store. Waited 15 minutes in liquor aisle for someone to open the case but no one came. Finally had to get a worker, who wasn’t happy about doing it. This store has deteriorated over the past two years.
As a squishmallow, i hate to give a place a bad review but Walmart makes me willy sad. I think that they need to fill their shelves better, especially in the mystery toy section. They had a good selection of bananas but a lot of fruit was rotten 🤢. although they still had a good variety of chocolate chips which I use to make my favorite the zert chocolate chip cookies. Overal I give this place a 3 out of 5 because I wish they had maybe some more toys for me.
This Walmart is fairly clean and well stocked. The employees are helpful and the check out lines are not eternally long.
Although the shelves looked a bit empty, I was still able to find everything that was in my list. It was easy and comfortable to shop, but please don’t look for assistance from store personnel, you probably won’t find anyone. Otherwise, it was a good shopping experience.
The store is overall good and decently clean. Workers are curtious. The only problem I have found with this store is that the produce is never quite fresh. Occasionally, I end up going in on a day when the produce must have just been delivered but it is never more than one or two types of vegetables and I still end up with not so good produce. I am constantly finding moldy produce in multiple bins which spoils the good produce touching it. I think if they hired a few more people for this department and did a better job of picking out the produce that is beyond edible, the store would actually thrive.
This Wal-Mart is much better than the one on Jefferson. The store is cleaner and seem to have a better variety of seafood. But i did notice the shortage of cashiers everyone was mostly using self check out but thats the world we live in.
Friendly workers but itll be better if the machines werent always broken.
The cashier I had didnt seem like he knew what he was doing. As he bagged our groceries, he bagged some soup cans with a bag of chips which I didnt like. He also put a bleach bottle in with some of my food. Didnt appreciate that one bit.
Always go out my way to come to this Walmart. Just about every time I come is usually pretty quite/not to crowders. Always stocked up, and cashiers here are pretty quick.
Shelves were light and produce was well picked over. They did have what I came for and, since the store was sparcely occupied, I was able to get out quickly.
Pharmacy nightmare,OMG, I know Walmart is struggling to hire some decent employees. 3 times I droveTo the Walmart on on Farrell rd Lockport, only, each time I was told a different day for pickup.On the 22nd I encountered the most ignorant pharmacy tech I every encountered, I was picking my wife’s medicine up only to be told 1500 dollars for 90 days, I tried to correct the girl explaining the goodrx was 48 dollars, with that she began to wave her finger at me “ Walmart Training “ awesome. The great thing about this I can take my money elsewhere.
Well when walking in the store we asked the greeter where we could find something and she said I dont know. Now that is her job to know!! Also we had to find works they were very low on help at this store finally we did fine a person and he was very helpful
I love the value at Walmart, but the lines lately are getting worse and worse. There are never enough registers open. Have to really consider before I go whether or not I have, or want, to give that amount of time to get what I need there, or go someplace else and pay a little more.
My Num#1 Place To Shop HVe Great Prices & Great Workers.
Nice every thing you need. Great costumer service.
We have been using grocery pick up during COVID and this walmart regularly messes orders up. Missing items are a regular occurrence. At one point my order was picked up by my husband and they ended up giving him someone elses whole order. When we reported the issue, they told us theyd repick our order so we could come pick it up... every single item in the order was substituted for something else (ex prego meat sauce subbed with some other brand spicy Italian sauce, whole milk subbed with skim milk, doritos subbed with lays, salmon subbed with tilapia, the list goes on)... it really felt like it was intentional that every item was incorrect. We now use another location even though its much further away.
This place is a JOKE. Horrible rude disrespectful customer service people that makes up rules and funky odd hours as they choose... Came with a return at 6:30 pm was told customer service is closed by the manager and to come next day to make the return and it will accepted. This was a brand new item nothing missing just opened box(never used in foil still, battery operated weed trimmer). Had the manager look at it and he said to come back next day and I will get my return. I come back and customer service refuses my return as they state it smells like fuel! (Its battery operated!!! How can it smells like fuel???) I flag down the manager that looked at it yesterday and he without an answer goes into his office and HIDES!!! I stand there for 45 minutes waiting for him to come out! So childish and ridiculous!
On Sunday, 7/25/21, @ 2:00 pm my husband and myself were driving parallel to the front of the store leaving the lot. A young Hispanic male at the head of the collected cart train as well as two young Caucasian males at the end thought it to be quite funny to walk out directly in front of our vehicle causing my husband to slam on his breaks. No apologies, simply laughter. It’s this kind of employee that gives a less than stellar reputation for Walmart in general. I know it’s hard to get staff these days, but come on, really?
This Walmart is usually messy if not downright dirty. The staff seems perpetually depressed if not angry. Lockport is better than Orland Hills, but I still only shop there if I cant find what I.Im looking for elsewhere.
Walmart is walmart nothing fancy... everything is pretty much the same from Walmart to walmart
The store is always well stocked, the cashiers are quick and friendly. The self checkout area is run very smoothly as well.
I am not one to write a bad review but this is the second time I was stopped at the door upon checkout and accused of stealing. I would understand If i were to place items in my pocket but IN THE BAG AND WITH A RECEIPT! I understand that mistakes happen and people have to do their job but there is a way to talk to people. When approached, the woman stopped me to tell me that she needs to talk to me about the Red Bull’s I stole. I literally thought it was a joke. I had no issues telling her I paid and even gave her the receipt. While checking the receipt she then saw I paid for the items and found another item (worms) and said okay You paid for the Red Bull but not the worms.... she then noticed that those were on the receipt as well. She looked irritated, rolled her eyes and said okay there’s nothing and have me my receipt. Not a goodbye, not a sorry for the inconvenience, nothing. I will no longer be a customer here and will never recommend this location to anyone. The rudest most cruel employees with little respect. PLEASE DO NOT SHOP HERE!
You get treated very poorly there customer service skills have crashed and burned! Or how bout the cart guys sitting on there on there phones,having personal conversation with friends and there are 0 carts, yes 0. And they tell YOU to walk to the other side. ISNT THAT YOUR JOB? They dont care cause the camaras arent on them. The employees walk real slow to perform less work in more time. They are NOT in a hurry for you or anyone else for that matter. Its all about milking that clock. They can treat you rudely and keep there job. Because in the end its not about customer service, just a sale!
This guy named Ben, whom I met at the store, seemed really cool.
This Walmart is really nice and convenient to get all of my grocery needs fulfilled.
It is a place that I visit often. I like it, is very clean, organized, and a friendly enviroment. Enyoy it.
This store is much clearer and better stocked than others Ive been to.
This Walmart was clean, and empty. The only problem was they and every other Walmart I went to was out of baby food. Went to about 7 and the same scenario.
Came to Lockport Walmart because I was looking for a particular piece of clothing in a different size (the ones by me were out of stock), but the place was a mess! I found the same piece of clothing on 8 different racks, so many products scattered all over the store in the wrong place. Makes it difficult to shop. The bathroom sinks were filthy & clogged with hair. Employees seemed nice but management needs to get a foothold on their stores appearance.
A lot of prices were higher than Jewel
Had what I wanted fast check out today!
Went there fir just my bakery bred today. Great bakery
The store is a great experience covers everything you need Frozen song Frozen tobacco filters and everything else possibly
WAITED IN LINE FOR 25 MINUTES TO CHECK OUT.The store was filled with customers and there were no carts in store. People were waiting for people to load their cars to be able to get a cart.THERE WERE ONLY (3) THREE CASHIERS OPEN!!!The self checkout line was filled and had a line as long as the only 3 cashiers.The store was a complete mess with women loading isles in the middle of the day.Complete disaster. I will go to Mijers and Aldi from now on. They both have better products and better prices at a much more professional clean atmosphere. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
This store is a joke. I have been there 3 times in the past week. No carts in the store they are all out at the return bins in the parking lot and then only 2-3 registers open all day and half the shelfs are empty. You wait longer to check out than to shop. I let staff know about the cart situation and instead of fixing it they just kept paging for assistance and no-one answered. Im done, Im going to Meijers from now on for better service.
It was Walmart you know what to expect...
Employees refuse to help customers. Horrible service.
They have most of what I need but only asked us to put masks on. Not the people in front or in back of us
They still are empty shelves! No excuse for this ...sad place to shop anymore.
The area where the oil and tire change cars serve is a very poor customer service area and most of the workers do whatever they want, I think they should have more training in customer service.
Theyll help u find whatever u r looking for with a smile.
Didnt have all that I wanted. Empty shelves
Isnt open 24/7; what a joke bruh this is walmart
I dont know if it has anything to do with the pandemic but every store I ever visit is poorly stocked. Everything is just picked over and never restocked.
Better store better than New Lenox
Is ok..but its still a fin walmart
I love how clean the store is and how if you need to find something you can find it the only thing I dont like is their shelves seem like theyre constantly bare but otherwise I love this Walmart I like the selection and I like how theyre produce is a decent price
Found what I needed did my own checkout
They really need more cashiers or make it self serve at the empty registers
Have been doing curbside since before the whole covid-19 situation. They are incredibly friendly and make it super simple.Ira is hands down the best person Ive run into there!
Went to order a cake . Got to the bakery and went to grab the book and there a cockroach just sitting on the stack of books. Disgusting will never come back to this location for anything food related!🤢🤢
Did a online pick up order. Quick, precise, and courteous.
Convenient location. They have everything you need. ;-)
I hate the check ouys at all Walmarts!
Took 15 min to check out cuz the lady running the self check out lanes would much rather complain about last minute shoppers and kept calling us that. She was extremely rude. I just needed her 4 numbers to complete my purchase. I worked a 14 hour shift so I really dont care to hear her whine and moan about punching out late. Sorry you had to do your job. Ive found most of the employees that work there are rude and words I cant use on a review. I could go on but I have better things to do then complain about the losers that work at wally world.
Staff was helpful directed me to right area-for what I was looking for I will return again Marge
Its Walmart. I buy as little as I can from them. When I walk out, I always feel like I made a deal with the devil. Very few beat the devil at their own game.
Foe nem grave shawty it be popping here jo...
No water on the shelves, got everything else I wanted
Pretty dissapointed that the shelves werent fully stocked, some were half empty! Did not find many items I wanted to purchase. It was late afternoon on Mothers day, could be the explanation. On the other hand, this store in Lockport IL, was clean and not overcrowded, and employees were actually courteous, quite a nice difference from the Palos Hills Walmart, as well as the Country Club Hills Walmart. I will definitely shop here from now on.
The best. Great prices
Always full with the supplys that we need food,clothes and groceries.
Horrible. Cashier was beyond rude. And supervisor did nothing about it. Chicken Kiev had sign for 1.24 and I told cashier before she rang them up and she continued to ring up wrong price and told me to stand in line at customer service. Supervisor told the customer service to give me a 10 dollar gift card and they did a completely different thing. Absolutely disgusting. Sent complaint to corporate.
Easy to find stuff. Its good you know
I have been using Walmart online order with pick up for a few years now. Always been satisfied with the process and will continue to use. It has been very useful especially during this pandemic period. God bless Walmart and God bless America! 🇺🇸👍😃👼😀😎🕺🌅
Clean store, friendly employees although I think they were having problems with the sewer. There was a stench in the air near the bathrooms
20+ lanes, 5 open, 15 min waiting...Same as it ever was.....
I love Lockport Walmart Super Cener.Nice store. Very clean.
While on a vacation visiting my son in Lockport Illinois, I often come to the Walmart in Lockport To do a little shopping. I had the pleasure of meeting one of your Health Ambassadors, Rebecca Albright, She was very knowledgeable made me very comfortable With my out of state visit to a store I only get to shop at once or twice a year as I live out of state. She was helpful, friendly courteous and genuinely welcoming All the way around. In these difficult times its nice having somebody who obviously knows her job very well and is passionate about it. Walmart is lucky to have such an ambassador.⭐⭐⭐⭐⭐⭐ Shes first class all the way. Keep up the great work Rebecca your a shining start in these dark frightening times. Thank you
Every time I go here, I spend more time waiting to checkout than I do shopping. We rarely shop here for that reason.
Masks worn below nose and or mouth employees and customers
No registers open. Long lines
FIRST time ever the store wasnt crowded. Got what I needed and was out in less than a half an hour. Awesome 👍
Typical Wal-Mart, although not as messy as others. Found everything I was looking for.
Less Customer checkout lines, more Employees standing around .......
Cant find the things you need everything has been moved but took longer to find stuff. But always good but the lines are way to long. Need more workers that are looking for work. Plz hiring people would be great. Tks
Most always has what you are looking for. Most always worth the trip.
Horrible staff unorganized unprofessional definitely will be makimg the trip to Target Walmarts trash
Smoot sailing, no problem at all.
Horrible!! Absolutely no customer service. I will never shoo there again! No one told my you cannot return online purchases to a store!! I am horrified!
Too many empty shelves
Neat, clean and well stocked.
Everything you need is here in one place at affordable prices.
They need to have more cashiers working
I tried again today. Stopped to pick up Halloween Decorations, stood in line with over $100 in stuff for almost 20 minutes, Gave up, left it in an empty check out lane and left. Tried calling Walmarts customer service, sat on hold long enough to go on Amazon and order $122 in Halloween Decorations to be delivered Tuesday. Guess Ill do my Xmas shopping on Amazon as well.Previous Review> I stopped in late to pick up some stuff for a BBQ tomorrow. Ive been working late all week, so this was my only chance to get there. After filling my cart I realized there are NO CASHIERS working. Its ONLY SELF CHECK OUT! Self Check out is fine if you only have a few items, but what if you have a whole cart full??? And the line was backed up 1/4 of the way down the aisle. I had to abandon my cart and go to jewel around the corner where the live cashier rang me out with a smile.
I had to return some scrubs today (because Im clearly not a size small anymore - thanks quarantine!) and I wanted to comment how great Carm was handling my return. There was also a woman there but I didnt catch her name and they were both really efficient and calm with the long lines of returns. I just wanted to shine some recognition on them because working in retail, especially customer service, during the Christmas season can be a nightmare and after seeing the chaos today I think they deserve a medal. Thanks Walmart!
All CDC guidelines were being followed, Clean and helpful Salespeople
This place is a joke. I ordered delivery and my order was supposed to be here at 1:50. I paid for express delivery. They messed up my delivery and have been telling me since 2:30 that my food would be here soon. That it left 20 minutes ago....Ive called customer service 3 times and the manager of the store tells them the same. And here I am at almost 430 grocery less. Im calling corporate. Throw the whole manager away and start over because she lied to customer service repeatedly about my order. All you had to say was you couldnt get me my order. I would have understood that. But repeatedly lying and saying my order was coming instead of letting me make other arrangements for dinner was completely inexcusable. Now its 5 and I have to figure out what to do since I cant make what I thawed out since you didnt bring me my order. I wish i could give this place 0 stars.
Typical Walmart. They pretty much have everything. Not enough cashiers, it takes a long time to get checked out. They force you to self check out unless you wait a long time and have half melted ice-cream.
As usual Walmart, your store was filthy and your customer service...substandard. Everything Ive come to expect from you.
Their shelves are getting more & more empty
2 lines open stood in line for half an hour maybe if they had more people on registers instead of walking around filling orders for lazy people this review would have been better but nope left my stuff for them to away f that