Fantastic service - two people asked if we needed help finding something. I asked about two particular wines & he walked us over & showed us the exact wines we asked for. Kudos to the staff! Definitely recommend this store!

Very large variety of wines and liquors. The store is clean, and well organized, just look up at the signs. The employee was very helpful when we had questions about certain products. If your looking for late harvest or ice wines they are directly next to the register. They also have beautiful gift sets for several different types of liquor. I thought everything was priced fairly, I walked away spending more than I had anticipated. I live roughly 46minutes away and I will definitely make the long trip there again.

Great place to go for all your liquor needs 😌

Very helpful staff but a little light in choice relative to other local places. Prices were good and I’d stop again in a pinch. I’m more a fan of the larger stores like Premier and my local place in North Tonawanda.

Always well stocked with domestic and imported varieties of liquor and wines.

Had no problem here was asked immediately if I needed help and just wanted to check things out so found something I wanted and checked out.

Large selection of both wine & spirits Good prices, helpful friendly staff

I was greeted as soon as I walked in. I received help, and recommendations while shopping. It was a very pleasant experience. I will definitely be back.

Great prices and the best variety of liquors and wines!! The staff is amazing as well! There is always someone on the floor to help you. If they don’t have what your looking for they will get it!!

I recently went to the WALO to see if I could get some boxes for my upcoming move. I asked the gentleman at the counter if they had any and was pleasantly surprised when he pointed to the literal wall of boxes for the taking!! But then, he proceeded to tell me that they were TWENTY-FIVE CENTS A PEICE!! (For empty boxes that would otherwise be THROWN AWAY!?! Amirite!?!) Dont get me wrong...I have ZERO issue paying for something...however, in this case -- & I dunno know if its just me (and every friend and family member Ive told since) -- but that just seems a bit like highway robbery to me!! But, they do have every right to do as they wish... ANYWAYYY, I digress! I just know where Ill be getting my boxes from next time!! 😉👍

Excellent selections for whatever youre looking for. Wine, liquors, mixers they it all and at good prices. Staff very helpful

Very helpful staff! Thank-you! Tommy Sr.

In all my years of drinking, Ive never found a place with cheaper prices or a greater selection. The employees are always very tentative & pleasant too! Love my local liquor store but I take a drive to Lockport to get anything more than one thing.

Hi my name is Miss Nikki j the little lady with the cane.( Yankees) I like to thank wine and liquor outlet especially their employee ALEX !!!! ALEX is always so kind and always has a smile. one time I came in there and I need some help seriously Alex knew exactly what to do .( Thank you for having an employee such as Alex. If you guys are looking for great customer service and friendly atmosphere owners who actually remember you when you come in and when youre in a tight spot truly understand love this liquor store. going there you need any help just ask for Alex and theyre also Linda and theres another young lady who came in here and listen to my little Viola story and I appreciate you a million but again my hats off to Alex!!!! PEACE ☮️ 1LUV❤️

Competitive prices. Good selections.

Customer service was great [floor and cashier].

First time and they were very helpful.

Prices same as smaller liquor stores, surprisingly? Cashier was not pleasant, and didnt like inquiries about prices! Other staff was friendly and helpful.

Great selection and good prices. Always worth the ride.

Very helpful staff. good prices!

Great place to get your liquor staff is very helpful. Dennis not only found out what we wanted but ordered what they didnt have for us

Good prices friendly staff

The wine and liquor outlet in Lockport has great selection and prices. Would have given it 5 stars except you cant check their upcoming ad until the day it starts. Wish they would post it a couple of days ahead.

Best prices in western New York hands down

Good selection, Great prices, friendly helpful staff

Nice place with a nice selection of items.

This store has everything you could need for your home liquor cabinet and is in a great location, convenient to supermarkets, DIY stores and etc.

Excellent everyday pricesI go put of my way, like 20 minutes past another liquor store because they have everything & you wont find better prices or nicer ppl.

We were asked by 6 different employees if we could use assistance finding anything even though it was extremely busy the day before Thanksgiving. We were in and out of the store with our purchases in less than 15 minutes. Kudos to management and courteous employees!

Very large selection & reasonable prices!

Very nice and helpful staff, great selection

Good prices.

Great price, selection. Check out is not over friendly but efficient.

Great prices and super friendly staff

Nice selection at good pricing.

Best selection of local ice wine and scotch Ive seen, cant beat the prices

Good prices on spirits. Sales are worth the trip to Lockport

The staff is always very friendly and extremely helpful. Definitely makes for an efficient and enjoyable shopping experience.

There was a product out of stock every time I went in. I asked about it and they put me on a list and called me when it was in stock. They went above and beyond. I will definitely shop here in the future.

This place has everything you need as far as liquor and wine go, plus the staff is very knowledgeable regarding the merchandise that they sell!

This place is big

Excellent customer service and selection!

Ive only been here once but I love it. Everything is sorted by category in each aisle and the staff are present and willing to help

Excellent prices and great selection.

Love this liquor store, has a great selection.

So many varieties. Love this place

Great customer service & good location

They always have what you need here.

Pleasant, friendly and fast service for the holidays. And someone is always there if you have a question!

There was a young woman in the store today browsing. Without a mask. I called to her, she ignored me. I brought it to the attention of the staff who was unwilling to intervene with her and rude to me - I was certainly not wanting to cause a scene, but I expected that an employee would approach her - even with a cloth she could cover her face with. I have been a respectful client for many years. This was absolutely unacceptable behavior on the part of your staff/management and until I know that your protocols are consistent with the current LAW, I will never do business at your establishment again.

Friendly service, prices are great.

I love this Liquor outlet... Friendly staff and comparable pricing!!

Very helpful and friendly staff. They always have what you want, or guide you jn the right direction to find something new!

I found everything I needed and there prices are reasonable.

They have a great selection on wine and alcohol. Friendly staff

Great selection

Very helpful staff. I was impressed that staff stopped what they were doing to walk me over to find the special item I was searching for. Great customer service.

Great prices and selection. Helpful staff and quick check out.

Nice selection and ok price but you are on your own, customer service poor, no eye contact, no floor help, one word answers, mostly the word no.Sure, quick check out is nice but, no smile or thank you or able to answer any questions. Both older women working act like they are not being paid to be there. Very rude and definitely not customer service oriented or happy to have your business.

Great prices and friendly staff. Nice place to stock up your bar and not kill the bank.

I shop here pretty regularly and they have great prices usually good service but today I was met with one of the rudest cashiers. In a time like now we should be more understanding and respectful but instead I was pretty much told if Im concerned about a virus I shouldnt be shopping in the store. Mind you I was very well protected with ppe. It was my last trip out for a long long time and I asked if I may remove my mask outside 6 feet away and got met with resistance. This is an airborne illness removing my mask within 6 feet would cause me to be exposed and increase a possibility of getting it. They do not practice safe distancing at this location and you will be told to remove ppe equipment from your face. Not shopping their again. Good luck everyone stay safe

There were a lot of employees, but none offered help. Compared to Walnut Street Liquor the prices were high and they dont give free gift bags or wrapping like Walnut Street does. That will be my last visit there unfortunately.

Always knowledgeable and friendly staff, good selection

Boasting the largest wine and spirits selection in the area, Wine & Liquor Outlet is where most of this area has to go to buys libations. The pricing is average for near Lockport; however, its far less than most city stores. The staff is ever-changing and can be less than friendly at times. But the options here are truly (almost) endless.

Staff very helpful to find that speciality liquor and fast checkout.

Best wine & liquor prices in the area, even better than that place that starts with P & rhymes with Kashmere. Theres a Valu right next store so you can tell your wife you gotta go to the hardware store 😁

Huge. This place has all the alcohol you could imagine, huge selection of liquor and wine. They even have moonshine pickles and other types of moonshine. Airplane bottles and such. Good prices as well and always check ID have had no problems with this place.

Great liquor store had everything I went in for. Great selection..

Im a long time customer. The owner and staff are fantastic 😊

Great selection & prices. A nice, clean store.

Best prices and selection in Lockport.

Awesome staff

Best prices in WNY!

Good selection of liquors, helpful staff.

My wife spends an hour or more there before we make a purchase. We have been married 35 years and she has never had a drink. She likes the displays and the aromas and the staff. Very convenient store and low, low prices.

Large selection. Good pricing.

They have all you need

I would have given it 5 stars, except it was hotter than Hades !! As soon as I walked in it was unbearable. Get A/C or at least a few fans!!

Amazing local liquor store. Spectacular staff and great selection

Reasonable prices & nice selection, but the staff are always rude & unfriendly, and today is the last time I will do business in this store. I had my teenage son come into the store to help purchase wine. I grabbed the gift bag & he walked up & placed the bottles on the counter as he helped me figure out if both bottles would work in gift bag. I was rudely asked how old he was. I told the cashier that he was my son and gave her his age. I offered my drivers license & she rudely said she did not need it. I explained that he was helping me as I had both arms in braces. I paid for my purchase & she sharply snapped he cant carry it for you. Before I paid for it, my son took the wine to counter as staff members behind counter starred at us. Not a word mentioned. After the purchase is made, cashier said I can have someone help you, but he cant. I politely told her I have someone in car who could help me. Unbelievable! They definitely lack in customer service. Their store policy is farcical at best. A policy that allowed a teenager to carry two bottles of wine throughout the store, but not out the door. I am happy to take business elsewhere.

Great selection, nice prices and helpful staff. What more could you ask for

Great selection and prices, service is good to boot.

Great prices however each time I have been here the cashiers are downright RUDE and unwelcoming. Will not be spending anymore money here and will take my business elsewhere.

I agree with Karen who said Reasonable prices & nice selection, but the staff are always rude & unfriendly, and today is the last time I will do business in this store. Ditto. I have been a loyal customer for more than 5 years and spend well more than $1000/year here. Today, I was hoping to exchange a bottle of wine. I had purchased two bottles of it about three weeks ago - I opened one a couple days ago and did not care for it. I bought back the second bottle today, with the receipt, and was told that it could not be returned. There is nothing at the cash register that explains the return policy and nothing on line, either. The manager, Laurie, explained that they do not take returns because they are unsure of whether or not a customer might kept it under extreme hot or cold conditions, which would have spoiled the wine. OK, I get it and I cannot argue with that, and I respect that. I asked Laurie if she would consider giving me a 10% discount off another bottle of wine, as a sign of good will towards a loyal customer, and she would not. I asked her if she were willing to do anything at all to alleviate my dissatisfaction, and she was steadfast in her refusal. Bottom line: because Store Manager Laurie would not even consider giving me a 10% discount on a $12-$15 bottle of wine, the hard-working owner of the store not only lost a loyal customer, but hundreds of dollars in future revenue-- all because a manager didnt feel that it was worth $1.20 - $1.50 in gross revenue to keep a loyal customer happy.

Wonderful customer assistance!

If you want get good price for something special go there.I like it

Nice store. Pretty varied selection - lots of top shelf and above liquors, good mix of mid and higher end wines. Staff is knowledgeable and helpful. Good location on Transit Rd/RT 78 makes quick trips possible.

Great prices and helpful staffYou can just walk up and ask anyone a question and they will help you without any attitude

Best place to get my drinks

Like their stock ... the older woman with dark short hair and glasses needs a better disposition.

Love all the selection. The staff is always helpful. Great place to shop!!

Great selection of local wine. Helpful staff. Great prices.

Great selection and very helpful staff!

Great selection

Nice selection

We always shop at this place to refill our bar at camp. Today we had to get a couple items to help last the long winter before camp opens in the spring. Very good buys.

Not very happy with this store. The floor looks like its been abused for 50 years, i grabbed a bottle of junior johnsons moonshine and the jars were very dusty, i looked at some of the wine bottles and other bottles in the store and they to were very dusty. The manager was not very welcoming or nice. The prices aren’t the best here. I will be taking my business to the walnut ave and wrights corners store from now on, they have better prices and are nicer.

Favorite place to grocery shop 😋

Helpful staff everytime

Great selection, good prices