Absolutely amazing and so kind! I just had to get my emissions tested, but it was my first time doing so and they made it so easy.Nathan greeted me with a smile and made me feel comfortable right off the bat. I’ve had a pretty rough week and going into an auto shop wasn’t on my “fun things to do” list, but he made the experience such a positive one! I was even smiling as I left. I can’t thank him enough for his kind and funny attitude; it meant so much.Definitely would recommend this place!!
This was probably the quickest most professional experience at a tire shop Ive ever had! Nathan, you killed it man. The place was clean and well kept, but the biggest and most noticable moment was watching the shop lead teach the younger less experienced guys. I wish I would have got his name, but he was an amazing teacher and explained every single step. Gray job guys, I appreciate you!
I came from Idaho Falls to visit friends, and my tire pressure went down due to the weather change. They checked my tires for me and pump them up in one minute. Thanks guys!
Very helpful and knowledgeable. Also much cheaper than other tire places in the valley. Will definitely be back
I bought tires from them about a year ago. Last night I sadly drove over a screw and my tire started deflating. After a quick temporary fix I brought it in the next day. They fixed the tire and rotated my tires for free since I bought my tires there all in less than 20 minutes. Quick in and out. They told me that my low tire pressure light should turn off after driving it around a little. Overall Mak did a great job!
Amazing experience with these guys today. They were able to get me in quick, my car was a little difficult with the alignment but they kept me updated through the process and charge very reasonable prices. Definitely will be using them again!
This is where I come for anything tires. They do a great job, have high quality tires, and are priced reasonably. Super friendly and knowledgeable staff. Nice waiting room with WiFi to make the wait go by quicker. I love how I can see my car being worked on.
Max did a wonderful job with my oil change, emissions test, and alignment!! Would recommend going back here again.
I got some atv tires put on. Brandon was knowledgeable and good to work with. Friendly guy would recommend him to anyone that needs tire assistance.
I have always had a good experience when bringing my car here. Wheel balancing, rotations, etc.Great prices as well.
Nathan and Scott and their team are so great to work with. They go the extra mile to help you find a solution and are so friendly and professional.Highly recommend. Thanks for always taking take care of us!
Scott is who Id recommend helping you. He did our family a solid and was able to get us taken care of despite not having a working vehicle
They are the best!! They got me in quick and did a great job fixing my brakes.
We love discount tire! We have always bought our tires at our home discount tire and got a screw in a tire while on a road trip. They fixed us up quickly and got us 2 new tires partially covered by warranty. We were back on the road in under an hour!
Wish I could leave a 0 star. If you think Joe Biden is a bad president, dont come here. Pretty sure Ole Joe trained these bafoons. Theyre liars and are always changing their story.
Lisa was amazing. Please give her a raise. She helped make a very bad day more bearable.
Great service. Only thing I wish was better is that the employees had a little bit of pep in their step. They seemed gloomy.
They provide the best customer service, quality in repairs, and are the honest hometown shop that I would recommend all friends and family to. Extremely knowledgeable and very willing to help in all your car needs. The manager and techs will get the job done right.
Went in for a quick oil change and was pleased that I didn’t get the whole sales routine I’ve had so many times at other places. I know my car only needed an oil change and that’s all I wanted. That’s what they gave me, and did it quickly. Really appreciated that. - Update - It’s 10 months later and we are here visiting our daughter at Utah State and realized her car needed tires. We moved her to a new apartment as well and did not have time to go myself, so my wife took the car down to Discount Tire. I made sure she went here because they didn’t try to “sell” me anything the last time and hoped they would do the same for her. Let’s face it, some shops treat males and females very differently when it comes to car repairs. When my wife came back she reported that all went well and they hadn’t tried to oversell her either and felt really respected. I just really appreciate the honesty and quality work. We will be back for any other repairs we need. Thank you!
I stopped because one tire was visibly low. They checked and filled all my tires evenly and with a smile - no charge!
I purchased snow tires here with the agreement that I would receive free tire changes. Last fall when I came in, they told me I would no longer receive the free service due to COVID. Only after complaining that the free service was a part of the purchase agreement, was I give the service free of charge.I went in two days ago to have my snow tires changed out which they did for free. However, they then quoted me nearly $1400 to replace torn struts on ALL tires. I took the quote and went somewhere else. I asked them to check my struts which Discount Tire claimed were all torn, and they said everything looked fine. The other company did advise me to get my rear breaks replaced at my next oil change because they were worn.Overall, not only did Discount Tire try to take my entire stimulus check for a fictitious repair, they failed to notify me of a real maintenance issue. The snow tires have been great quality but Im very disappointed in the dishonesty of their workers.
Outstanding service. Lisa sold us the tires- helpful, friendly, not pushy. Nathan met us on the day of our appointment - friendly and quick. After the installation Breven, Cody, and Reese went above and beyond the call of duty to help us track down a rattle. They were thorough, patient, knowledgeable and got it done. Couldnt have asked for better help or service from start to finish. Highly recommend.
Very friendly, caring, thorough and helpful mechanics here! Thanks for being on top of the service industry! Hard to find all of these things around anymore!
Paid for a flat fix, Fixed, and a rotation. They did not relearn the tire position with the TPMS. Ended up taking it to the dealer to correct.Wanted to update my review from 2 stars to 4 Stars. I received a call from a manager, concerned that Discount Tire had not delivered service up to their expectations. Looking for opportunities to coach their Team. I love companies that make Lemonade our of Lemons. I have been a regular customer over the years and will continue to patronize this company.
Fast and fair with good service.
Other than the place being hit or miss, the pricing is inconsistent and usually super high. $50 to swap a pair of tires (off car) from 2 wheels onto 2 wheels that had no tires. I’ve been paying between $5-7 per mount/dismount off the car forever. I was expecting maybe $30. They did it very fast though. The last time I had a pair of tires mounted onto new wheels, off the car, it took 1.5 hours. The price was a lot better that time. Like I said hit or miss.
Great customer service! I had a damaged tire and they repaired it free of charge. Not to mention they got me in and out within 20 minutes, Ill definitely come back here.
Super service! They were able to get me in very quickly and were very friendly and didnt try to sell me anything I didnt need. These are honest guys.
Fixed a flat quick and Good Customer service 👌
Had my caliper break on me early in the morning and these guys had no problem getting it all fixed for me same day.
The people I delt with were down to earth and real with me. They were the second place I brought my tires to and they said they could fix the tire while the other place wanted me to replace it. The honesty is magnificent and kindness made me feel like I could trust these guys. they talked directly to me and not the man I was with about everything.
Great customer service, fast and courteous
Great guys! Helped me plug a leak in my tire so I could get right back in the road
My son, a college student, has been taking his car to Logan Discount Tire for several years now. We purchased new wheels and tires from them several years ago and they are always considerate and quick to get him in. However, the brakes started making a squealing/grinding sound, and so he took it in for a diagnosis, and was told he is in a 911 brake situation with rotors and pads needing to be replaced asap. We were quoted $800-$1200 (spendy). I questioned why he wasnt being updated on the wear of the brakes each time he was in (every 3000 miles) for an oil change, plus tire rotations, and the last visit included an alignment. I was told that they do not check brakes or even tire pressure unless it is specifically requested. I recognize this is not a brake specialty shop, but when we purchased the tires and wheels several years ago, we were told this specific location (not all Discount Tires) would take care of all our automotive needs. They dont even check tire pressure!? This is a TIRE service shop. I am concerned about college students (and others) who arent aware of ALL the questions/requests they to need to ask when they take their car here. Nathan, at Discount Tire, was kind as I voiced my frustrations, but also indifferent to our concerns, and seemed more than agreeable with our decision to find a new car service location we can trust. Beware if you go here, and make sure they know you expect to have all engine fluids filled properly, because apparently that can be a hit or miss too.
Breven really went above and beyond to help us get a great deal on some new tires. He spent extra time helping us get a reimbursement for a mileage warranty on our previous tires, which we were able to put towards our new set. I am always impressed by the exceptional customer service we receive at this specific location. We will be coming back in the future!
I had such a great experience here!! Everyone here was super helpful and friendly. They took the time to find out exactly what was wrong with my car instead of pushing it along to another shop. I’ll totally be coming back here!
These guys are exceptional! They bailed me out when I needed help. They were already swamped and at the end of their work day. They squeezed me in to put on a new tire and get me on my way back to West Jordan. If I lived in Logan they would have my business without question.
Had them do the last four oil changes on my car. Developed an oil leak and discovered they had stripped the oil pan and plug. They would not take responsibility for the problem even though they were the only ones to remove and replace the plug for the past four years. Cost me $500 to replace the oil pan and plug(at a different repair shop). Talked with management to no avail. Very rude. Poor customer service. Would never take another vehicle there ! Wouldn’t give them one star.
Really nice staff. And they’re not trying to push anything extra on you like most auto shops. They have the customer’s best interest in mind.
Fantastic, fast, friendly service to patch my tire that had a screw in it. Would return to have tire-related service done on my car in the future.
Discount Tire in Logan was great to work with. Friendly and helpful and an excellent price. Will always take my car here! Thank you!
I got to work with Nate, he was very professional and prompt letting me know what my options were and helping me get things taken care of on my car. I highly recommend working with Nate, would do it again any day!
Very kind employees! Great environment.
Since the first time I came here, I haven’t wanted to go anywhere else. Every employee I’ve interacted with has been very helpful, explanative, and knowledgeable. Most recently, I visited this location to get a tire replacement for one which had blown the night before. They didn’t have the correct tire size, but after calling around the valley it became clear that NO ONE had the correct tire size. Others offered to order it, but my car would be stranded for another day at least and I would have to pay a large fee for getting the correct size shipped. Discount tire, (I would especially like to mention an employee named Nathan, who dedicated more of his time to helping me than any other place would have. He was a lifesaver!) located a used tire which was close enough in size, replaced it on the rim, ordered the correct size, and didnt charge me extra for the shipping OR the used tire. They lended me something to get me through 24 hours and then put the new one on for me, all for much less than any other place had quoted to get the same tire shipped the next day, (with nothing to help in the meantime). I can’t speak for other locations since I have never patronized them, but the Logan Discount Tire truly goes above and beyond, has been consistently helpful, open, and has been overall great to work with.I recommend them to everyone :)
The Counter staff here was very friendly and got me in and out very quick.
Came in right before close and they were kind enough to still get me in and fix my tire right away. I Will definitely be back
They replaced one of my tires with a tire that was too small for my car. Luckily, it was close enough in size to my other three tires that it didn’t cause major problems (I only found this out because I took my car into a different shop to get a flat replaced). Regardless, this is a mistake that should never happen.
We were visiting from outside of Utah. Our car developed a slow leak in a tire, and an acquaintance from Salt Lake recommended Discount Tire ... apparently, the chain in Salt Lake and the store(s) in Logan are not at all affiliated. That doesnt bother me, per se; however, in our visit, we found the experience to be lacking.Counter staff are friendly enough, but those are table stakes for a retail operation. Tire repairs right now are $15. Thats fair, I believe - though, I understand some retailers in that area are less expensive.First attempt to repair was inadequate. Second attempt revealed another leak. While sitting in the waiting room, I heard other customers with challenges. One had all four tires purchased there within a few months go bad.
I see these guys more often than probably most average drivers. They always work well with a budget, give me great deals and do it all within a good time frame. Not sure why you would go anywhere else
Got to work with Nathan he was very professional and fast to give us our options we are now set for a few months from now when our tires will be ready to be swapped. Would recommend to others to go here.
Low tire pressure light and the team here took care of it quickly. Friendly staff wearing masks. Thank you!
I have been going to this location for years with several vehicles. The service is always done well and quickly. Matt and Sean have always been good to work with and are very helpful. Robert is one of the newer managers and he is awesome ! He knows what he is talking about and shows great customer service. I dont normally write reviews, but I am in management in retail sporting goods and know the value of good service. These guys are great and we will continue coming back.
Im glad they offer all services. They were great.
Would not buy tires from there to dam expensive found what I needed on onlinetires.com.
Scott is awesome!!
We are very grateful for the service and workmanship here. We realized after driving from Arizona that our front tires were almost bald and the staff at Discount Tire rotated the tires so we can make it back home. They also adhered to the mask and social distancing recommendations. 10/10 we will be doing future business here.
These guys were fantastic and really helped me in a bind! I am truly grateful for their help. I had a flat tire near their shop on a dark, cold Saturday evening. They were just closing down for the night, and all other shops in town were already closed. I could see that they were really busy and were tied up with other vehicles. My tire was damaged beyond repair, and I wasnt able to access the spare. When I explained my situation to Robert Robinson at the Logan Discount Tire, he was happy to help. He stayed late, got me a replacement tire, mounted and balanced it, and had me on my way in no time. Outstanding service above and beyond what I expected. I would highly recommend them. Thank you so much!!!
Robert Robinson was awesome! He got us set up for an oil change and a fix on a flat tire in less than 2 minutes. Amazing price! He even threw in the flat repair for free. Definitely coming back!
Very helpful and professional 👍
Whole place was under construction. Had a flat tire, but they couldnt find anything wrong with it. Broke tire sensor while searching for cause of flat and put blame on the last person who worked on the tire. Charged me $75 to replace. Brevan called me later apologizing for the charge and had me come in to get a refund. Grateful for their integrity.
Nate Garrett is the bomb! Two thumbs up! 👍👍
Best customer service! I needed my tires rotated, in and out in 20 minutes,
Matt was a huge help to me a few weeks ago when I went in. I was so impressed with his customer service and you could definitely tell that he was on the ball and was running the store super well. Thanks so much for the great service, Discount Tire! We’ll be back!
Nathan was very nice and helpful! Great staff!
These guys are great to work with! They did our safety and emissions testing for FREE, just because. Definitely going here again.
Great service and great people. Got my trailer tires fixed up fast and back on the road.
Just update. I contacted them this afternoon. The great gentleman Scott promised me that he will replace a brand new tire in order to make customer satisfied. I am feeling better now. I will come back and give him five stars upon they finish the replacement. Thanks!Please see the reference below for the story this morning. Thanks!Bad experience at all.They did good job during about half year past. However, when I come today and ask them to install my used snow tires on my backup rims, they make me lost about $200 bucks because they dig a hole on the sidewall. My used snow tires were on the other rims and kept in garage for about three months. They hold air fine. After they made the fresh hole on the sidewalk, they told me they don’t know how that could happen. I can tell that it is not from a roadside driving cause the position of the hole. But they don’t take any responsibility.I have to purchase another snow tire this winter for my truck, which will cost me around $200 bucks. I will not come back here again. I will not recommend anyone to come here. But if you wish to take risk and go there, I will recommend you check everything with them before you drop off your car there. Be cautious!
Lots of tires and have a nice place to wait
Breven Joyner took care of me and my cousin. Made sure we were safe on the roads. Thank you so much. Discount tires and automotive is a great company.
Ive had good experiences with them before, but they wont go out of their way to help you if theyre busy. I went there twice in one day and both times they told me to come back. They gave me a time to come back but wouldnt set an appointment, so when I came back at the time they told me, they just blew me off again. Not cool.
I can’t say enough good things about Discount Tire. The team here genuinely cares about the customer and doesn’t recommend services unless they are needed. They then work to find the best price available. I always leave feeling like I have been more that taken care of. The staff knows me by name and consistently provide top notch service for your automotive needs. Ten for ten would recommend.
Mike was so helpful and saved me money! I went their for a second opinion on maintenance, he inspected my car thoroughly and let me know that I did not need to spend the 600 dollars I was quoted by another company! Genuine service and good people, I will certainly be returning!!
Was told repetitively that I didnt know what I wanted, rating would have been better if I would have been left alone about it..
I come back because, in my experience, they are impressively punctual and honest. I’m no mechanic but I know enough to know when I’m being had, these guys have never tried to charge me more than a fair (and often quite competitive) price. They help me find the deals I need and are friendly and listen to my situation. A great discount auto shop if ever there was one!
They got my car in fast and got done really quick. They were super polite
Theyve saved me hundreds of dollars on tires, oil changes, and tire rotations. They do all the routine maintenance checks, way more than Jiffy Lube. Brian took time to answer all my questions about car maintenance. These guys are top notch 👌🏼
Great price. Great service. Fast time. Never had an issues. Theyre my go-to every time
Great service!!
I went in with a big problem and not a lot of money. Matt and his team were able to help me find the source of what was going on and they took care of me. I am often hesitant to take my vehicle anywhere that isnt my dads garage but I know now that I have a trusted spot at Discount Tire with Matt and his guys
Great service, just a very long wait due to how busy this location is
Josh was so amazing at helping me get the best deal for tires on my 4Runner. Would definitely go here again. The Smithfield location was so clean and comfy places to wait.
These folks are fabulous. I took them a minor tire issue that Ive been having that no other places in Logan called me back about. They were extremely helpful and had the job done 5 minutes. Ill definitely go back with issues in the future.
Had a great experience here. Matt was straightforward, honest and kind. He wasnt pushy either! Very good customer service!!
I went out to my car to discover I had a flat tire, and limped off to Discount Tire and Automotive. I told him that I had to be back up on campus before 7, and he assured me that there was no problem. They quickly fixed my tire (about 20 minutes in total) and sent me on my way free of charge. I will definitely be going back.
Excellent service
Robert was amazing at helping. Things were busy so we had come back and waited a while and Robert was very kind and aware. He went above and beyond me make sure that I was taken care of.
Matt was extremely helpful and had a quick wit. I had a flat they couldnt fix bit they found a cheap replacement tire. Great service.
Brian was amazing to work with! Hes a little rough to look at, but his personality is warm and genuine. Almost like a big tattooed teddy bear! Thanks for the great work.
Quick oil change, and they kindly explained to me the state of my brakes. Love going here, they have been efficient and super nice and helpful every time.
These guys were great! I needed and earlier appointment for my oil change and tire rotation and they were more that accommodating. Free WiFi, snacks and drinks while I waited. Will definitely be back!
Trent and Breven helped me, and they couldn’t have been more knowledgeable. The service was professional, and informative. Definitely would recommend going here for service!
The man at the front desk did several things which at first I gave him the benefit of the doubt, but all together made him seem very untrustworthy.He first makes fun of my manhood because I could not remember the year of our car. Probably a joke, so I let it pass.His technicians then break off one of the studs while putting on the new tire. Not a problem, Im sure they could fix it easy. It was probably an accident.But then as he was walking away to tell the technicians to park it for the work the next morning, he exclaimed there might be more things they find while fixing the stud. That is not a phrase Ive ever heard from a mechanic who is honest.I then got the bill for the two wheels and the alignment. Although the bill was fair, I know he had told me the alignment was included with the new tires. My wife also heard him say that. The bill was higher than what we were quoted. Its not a ton of money, but it was apparent he did a bait and switch on us.He then said I knew when I was talking to you before that you didnt seem very bright and you just dont get it. Why the personal attacks? Even if I was mistaken, which I really doubt, why make personal attacks? Thats just bad customer service! I was not being aggressive or yelling, I was legitimately confused why the bill was higher than we were quoted.This was the final straw. Between the personal attacks, the broken stud, and how he was just setting things up to find more issues, I knew I could no longer give him the benefit of the doubt.I came back later and ask for my keys so I could go home and do the work myself. It didnt take long to replace the stud and I did not find anything else wrong with the car.I dont think this man can be trusted to be fair nor professional.
I purchased a set of tires from them back in December. I was satisfied with the purchase and the customer service. Today I returned after 5k miles for my rotation. Matt helped me again and I was out of there pretty quick. I like how the person you speak with up front actually keeps tabs on your vehicle and staff in the back.
This Discount Tire in Logan is awesome. I have had multiple sets of wheels and tires put on and off here and fitted on rims, they always get me in quick and get it done fast. The staff are very nice and always make you feel like a priority.I had a particularly great experience with Breven, I came in rather hopeless with a broken off screw in my license plate screw threads. I didn’t know where else to go to ask for help so I went to Discount Tire because they’d been so great and willing to help me previously. Breven was awesome and came out to my car with a drill and drilled out the bolt (in the Logan cold no less!) with a great attitude. I tried to pay him but he wouldn’t take any money. The people at discount tire are good people!I have never seen anyone have a bad experience here. I’d recommend it to anyone
This tire store has my business for as long as I live in Logan. My wife called me and had popped a tire after getting off work. After putting a spare tire on our car, we drove to Walmart Auto Center. The associates at Walmart gave us a big hassle and we left feeling very frustrated. We drove to Discount Tire and Automotive and learned that they were closing for the day. Exasperated, I explained my situation to the associate at the front desk and, no questions asked, he told me to pull my car around and got right to work, even though the store was closing for the day. He quickly repaired our tire and we were on our way within 10 minutes. No wait, no run-around, no up-selling or haggling, no problems whatsoever. This tire store has a very home-town feel and has the friendliest associates I have met. I will definitely be returning to them for future business.
They got me in real quick for a screw stuck in my tire and I didn’t have to wait long at all. The service is fantastic and the owner was very personable and kind! Will make this my new place to go for tires!
We had taken a tire in 2 times to be fixed. They said they fixed it and came up with another $250 charge. Next day tire still had the same screw in it, we had to take it back. Next day it has a flat tire in our driveway.Feeling scammed, screwed over.
Coming home from Wyoming I had a flat tire and stopped at the store to when they were closed. They were getting ready for a fourth of July parade on the fourth weekend and I ran into what appeared to be one of the owners who opened the store and had one of their people fix my spare tire. It took less than 15 minutes and I was on my way. Great service I wish they were located in my town in Arizona . Thank you very much for your great service otherwise I wouldve had to drive 700+ miles home without a spare.
Fast, friendly and affordable. I didnt wait very long at all to get my new tires put on. I appreciated the comfortable waiting area.