Customer service is amazing !!!! I work the machine very hard and every time I have an issue the technical team is always extremely easy to get a hold of as well quick to fix the problem for you. Would highly recommend.
This company is legit! The Mop-it floor cleaner is simple and easy to use plus easy to maintain. I do our maintenance on their equipment for our stores and if I need any tech help they are on top of it. Parts are sent out same day, if I haven’t missed shipping time. Super helpful on any questions with products, chemicals, & issues with the mop-it.Our stores love the Mop-it! We are a convenient store company. Lots of foot traffic, drink spills and messes. Super easy for staff to use and a time saver. Plus, our staff isn’t mopping over the floors with the same dirty water or spreading sticky sugary drink spill with a stick mop. One company that has always been great at their service and friendly. 5 stars from this maintenance guy.
We purchased a Mop it 3 ..A few years ago and have loved it ever since, we have a machine shop with Painted floors and the shop always looks beautiful which always helps when your customers come in your floors are clean..one thing about our mop it 3 is that its small enough to fit in between all of the machines and can pretty much get anywhere in the building that we need to.. Plus their customer service is impeccable....
We have been using Mop it floor machines at out doggie daycare since 2010. Both of our original Mop It 1.0 machines are still going strong. We also have 6 Mop It 4.0 machines. The reason for our longevity is the machines are designed for easy maintenance. Parts are very affordable and customer service is very responsive. I have tried other brands with one not lasting a year. A second brand was so difficult to repair with outrageously expensive parts. I look forward to adding Mop It 5.0 to our line up. We highly recommend the use of Mop It floor scrubbers over the old mop and bucket. Wet floors lead to worker falls and our dogs getting injured. Floor scrubbers leave the floors much cleaner and dry. Our facility smells better also because there is much less moisture in the air.
Fantastic support! We had issues with our machine that we couldnt resolve with YouTube. Jeff was able to help us resolve the issues very simply in approximately 5 minutes. We love our MopIt and our MopIt support!!
Our veterinary clinic bought a used Mopit 3 about three years ago. After much use we started having problems with getting enough suction. A call to Mipit put me in touch with their technical services. I couldn’t be happier with the experience. The technician was helpful in every way even though I was fixing the unit myself. He walked me through the process and we narrowed down the problem to a old motor that was rusting. This is the kind of thing expected on an older unit. He got the part shipped promptly and after a little error on my part we are up and running again.The experience was first rate and dealing with nice and professional people.A great product and a great experience.
Mopit is amazing! It makes keeping your business clean EASY! Which we need in this crazy time. There has never been a time when I called that someone was not able to help me and solve my problem. They are all AMAZING. Mopit is the only way to go!!!
The Mopit 5 does exactly what I had hoped-for. The first time I ran it over, what I thought was a clean floor of our wedding venue, you could see the difference. A contant supply of (clean) cleaning solution instead of mop and bucket is a huge advantage. Not only does this save time and effort, I also know my floors are squeaky clean. Customer service is top notch, they are quick to address my needs and then they put in a little extra. I highly recommend Spectrum Industrial Products.
Jeff was very professional, he listened to my issues and provided the necessary solutions to remedy those issues. Jeff is a great asset to Mopit.The Mopit product is an excellent solution to the time consuming and labor intensive mop and bucket.I highly recommend this product.Mark
The Mopit 5 is amazing. It works just as advertised and I highly recommend to anyone in the retail and/or food service industry. Super easy to use for your team and INCREDIBLE service after the sale.
Been a lease customer for nearly 5 years now. I have been using the Mopit for my restaurant. We have leased the mopit 3, 4, and now the 5. They keep getting designed better and better. They work great and can really take a beating. My team loves using it. Also, any issue we have ever had is handled quick and easily with their customer service team. Cannot say enough great things.
Awesome company and support for their products. They are super helpful whenever there are.problems with the equipment. Highly recommend!
To Mopit you guys have a great amazing product. The ease-of-use and just the way its constructed over all is so well thought out. It is so easy to fix its convenient and it keeps our floors absolutely spotless, working as a maintenance manager for two restaurants it is an absolute time and Lifesaver it cleans spills like nothing and it cleans floors better than any mop ever will. IT literally takes the place of three of my employees and you guys have thought this out again so well if you guys made any other product hands down without a question we would buy it. I cannot recommend MOPIT enough. It is such an amazing machine to have you guys are awesome. Thank YouSincerely,Black Bear Diner St. George and Washington City Utah
We have bought 3 mopit 3 machines from Spectrum industrial they work great after using them you will not want to go back using a mop every time we order parts or product ( great price) they arrive on time also if you need help with anything or like me you need to replace the batteries they will gladly send you a link to a retailer near you or you can buy from them I decided to buy from them the person i talked with his name was Jeff he was very helpful, i strongly recommend Spectrum Industrial thank you
Ive had experiences with the Mop-it system for a lot of years and theyve made some great improvements over that time. They have excellent customer service support and they stand by their quality.
We get our Mopit’s and Mopit supplies from Spectrum and have always been satisfied with how quickly they get supplies to us and how helpful the staff is when we have any mechanical issues.I highly recommend them .
Jeff from Mopit is the best person Ive been worked with this far. Made ordering parts super simple, we will definitely be with them for a long while
Great product, great price, amazing customer service . Would highly recommend the product as well as the people behind the scene .
Working for Chick-fil-A we have such a fast paced environment. The mopit helps bypass making a mop water bucket, and squeezing out the mot head to clean the floors. With the mopit we can have it ready to go, and bring it to a spill for a fast and easy clean up. Leaving little to no water trail behind like a mop. We enjoy having our mopit!
Great product and fantastic customer service. I own two of them and highly recommend them.
Great customer service!! Promptly delivered the parts I needed repaired!
Very helpful in walking me through fixing the mop it. Very patient
Easy and very helpful. Thank you!
Great machine and great customer service!!