Called to verify they had the batteries I needed in stock, they assured me they did. Drove a hour just to find out the idiot on the phone didnt know what he was looking at.

The service I received was top notch! The service technician, Creed, was super friendly and eager to get me taken care of. I had two small children in the car with me and he went out of his way to make sure I could stay in the car with my children as much as possible. The entire process took less than 10 minutes (new battery purchase and install) and I was back on the road. Customer service like this is so rare these days and I can’t thank Creed enough. This is my first Interstate battery and I am not expecting any problems..... But if I do have any problems, I’m completely confident that Creed and Longview team will take care of me!

Great customer service, They assist me in finding a particular battery that I can only find there.

Called over there this morning and asked if they sold battery acid to fill a low battery. the guy on the phone told me buying and selling battery acid is a FELONY! I knew that was not correct. i drove to O Rileys auto parts and bought a gallon for $12 dollars. If they dont want to sell acid because they would rather sell batteries thats fine. But making up stories and lying to people seems wrong.

Great customer service to go with their well-known, top notch brand, and unbeatable prices. They were also very flexible and understanding when I did not have my old battery for the core trade in. They took me at my word that I would bring my old battery in and did not require any hoops to jump through for me to bring it back at a later date. Their website is simple to find the part you need and the people in the store were equally helpful in getting the product I wanted without any upsell pressure. I will always go to this location for any large batteries I need and would recommend them to anyone needing a similar product. This is one of the easiest 5 stars I have given.

Over the years I have bought several car batteries and other batteries as well from the Longview store and have NEVER been disappointed. They are very pleasant to do business with. I always recommend them. Thanks to everyone there.

Horrible experience. Im not the type to go online and rant but In this situation I feel it is very much needed. I sent my wife in to pick up a battery for me 3 days ago. She brought home a battery that cost $148! She didnt know that you could get a good battery for half that price down the road. Today I took the battery in to ask for a full refund and they wouldnt take it. They kept insisting the battery was used. There were a smudge marks on the sides where i picked it up (with dirty hands) to bring it back but it had not been installed. I told them this and asked if they could test it to see that it hadnt been installed. They did so and of course it tested as a new battery would, but they still wouldnt return it. I asked to speak to the store manager (his name is Ken) and when he approached me he immediately had an attitude. I was very polite when i simply asked him to return this for me since I couldnt afford it and hadnt been installed. He denied and almost immediately turned to walk off! I asked for the number to their warranty department and he gave me the completely wrong number. To make a long story short, I will never shop in this store again and I will make sure EVERYBODY knows about the horrible service I received from Ken and his employees.

Love this place. Car batteries to hearing aid batteries and everything in between. One stop specialty battery store.

Attendant promptly helped me get the correct battery so I could go on about my business very quickly.

First time there, great service and good people. Will definitely be back for all my battery needs.

Garage door opener, bathroom scale, 18650 &CR123 rechargeable batteries, and a new battery for my Nissan Exterra. All common batteries as well.It’s my no brainer store. Need ANY battery?Fast, courteous and cheaper than any box store!!

Nice place..friendly people...didnt have what I needed but very helpful

Great staff. Knowledgeable, friendly, helpful. Fair and reasonable pricing.

Very Nice Store. Nice product Displays.

Took a jump starter to get the battery replaced last July. Got it back and tried it on several different occasions and it would not jump start any vehicle. Took it back and the technician says it has a non-Interstate battery inside of it and they will not warranty it. I asked them how it got a non-Interstate battery if they replaced the battery last July? They didn’t have an answer but would not make it right without me paying for another battery even though they had a record of them doing the work. I have been a longtime customer and have sent many people to them but not anymore. They can’t be trusted. Don’t take your equipment to them or buy batteries from them! You will regret it like me!

Not to very helpful. The employees were more interested in there conversation than helping me..The Tyler location is way better!!

Better prices than other battery store down the road,an someone to wait on you.what more can you ask for!!!!

The employees are always so friendly and helpful and go the extra mile to get what you need...it makes it a fun experience. Just smiling when I leave.

If you want great bratties and great service, then go to Interstata batteries.

Great customer service and had exactly the battery I needed when couldnt even locate 1 online.

The staff is very knowledgeable and thier always friendly

Quick and friendly quality service at the Longview store. Greatly appreciated!

Great place to purchase a battery other than the Optima. Interstate is a great battery.

Tremendous service and good product!I was driving through town in my RV when I started to have house battery problems. I called up the friendly folks at interstate and they were able to help me identify a good replacement product. When I arrived a the store, I realized I had overlooked a second battery that needed to be pulled. When I told the employee (Edward) that Id be a few more minutes out in the parking lot getting that second battery removed, he insisted on coming out to help me. 100 degree day and texas humidity, he could have easliy waited inside the air-conditioned office, but he was friendly and so helpful. We had that battery out in 5 minutes, and then when I was done purchaseing my replacements, he insisted again on coming out and helping me install the new batteries. This is the kind of service that earns a customer for life!

Awesome! Very very helpful! Super nice folks

Always courteous and prompt, fast and easy check out!

Great friendly people, and prompt service.

They had what I needed, a rechargeable battery for my tennis ball machine that is at least 10 years old.

Great service and always have what I need

Friendly, able to service all of your battery needs

The reps are very helpful and the products are great!!!

Nice selection of goods.

Good and fast customer service

Excellent service!

The best batteries around.

Good quality and great service.

Love the service, knowledgeable about batteries, great batteries

Had what I needed

Stiff patients service people have with the customer

Friendly efficient service

Efficient and courteous service!

Had what I needed

Very helpful

So Helpful!!!