user
Superior Outfitters
3404 N Fourth St, Longview, TX 75605, United States
Appearance
Superior Outfitters
Comments
Bi
Review №1

I have bought several firearms here and a lot of other parts and accessories, always a great place to shop, great people whom are very knowledgeAble. Superior Outfitters is the Cadillac of gun stores!!! My wife got a new AR-10 today! Great value, great gun!!!

Ti
Review №2

Pretty crowded even on Sunday. No ammo on shelf today, but they do send out social media messages when it comes in. Large selection of long guns, hand guns, knives and accessories. Staff helpful and friendly.

Ed
Review №3

Super nice new store employees were nice n selection was awesome

J
Review №4

I highly recommend Superior Outfitters here in Longview! Graham and his team are very knowledgeable and excited to help. I will be back to do more business with them.

ch
Review №5

Associates were too busy playing a game on the computer. A third individual greeted us upon entry but he was too busy working. The gamers were too occupied to offer help. Ammo was a bit on the high side. Ended up just looking around and leaving after a while.Hopefully when they move to the new location theyll have more selection and better service.

Al
Review №6

Great store and great serviceThey sure take care of the costumersPrices are excellent

Je
Review №7

Great staff! Wide selection of firearms and farkles.Ammunition prices are a bit higher than other places, but ammo actually comes in stock here.Staff Gunsmiths are knowledgeable and very willing to talk shop.

Si
Review №8

The place to go. Great group of people and extremely helpful. Ready for the new store to open on the loop

Sh
Review №9

I have bought several guns from Graham. Always very friendly and knowledgeable. He understands what customer service is all about.

Je
Review №10

Superior is simply the best. Friendly and helpful staff. Great selection.

Am
Review №11

Great customer service in assisting us with a custom build! These guys are all very helpful and knowledgeable! Definitely our go-to shop!

ke
Review №12

My favorite outdoor store. They have everything.

Jo
Review №13

Best selection around. Prices are good. Staff was not very social, but not rude.

Mi
Review №14

First time I had been in the Longview location. I wish I had more disposable income. Brent was very helpful and I left with a toy. Good times.

Ma
Review №15

Good store, they have a large supply of guns and rifles. They were easy to talk to and had a lot of info.

Da
Review №16

Great gun selection very relaxed atmosphere. Very knowledgeable guys! Prices are good also! 👍

Vi
Review №17

They very helpful and very informative about what they have. My favorite shop to go too..

Mi
Review №18

The staff were attentive and provided good advise.

ro
Review №19

Good place to go if youre looking for ammo or a new gun completely recommend this place to everyone.

Ja
Review №20

Great prices on handguns and very friendly, knowledgeable people. Will be back!

Su
Review №21

Helpful staff. Very limited handgun ammunition.

La
Review №22

Friendly, knowagable an healpful

Cl
Review №23

Great experience had what we wanted for our new purchase. Customer service was very good and the staff was knowledgeable.

Ni
Review №24

The woman that helped me was very knowledgeable and helped me with the gun I wanted. Appreciate the help.

Ha
Review №25

Love this store! The knowledge of the employees is outstanding! They always go above and beyond to find or help me get what I’m looking for! Love their coffee and their shirts are super comfy!

Ha
Review №26

Very professional, informative but not pushy. This is a great place to shop and not feel pressured to buy. I purchased a firearm and they were very friendly and quick with the transaction! Would buy here again without question!

Mi
Review №27

Top notch help, pricey compared to others but for the variety and assistance you get its well worth it. Parking is the only real negative.

Je
Review №28

Always willing to help, and they make you feel like your valued and not just a number

Gr
Review №29

Loved it loads of good deals.

Te
Review №30

Staff is friendly and extremely helpful. Local business is always a plus in my book. They always answer any questions I may have.

Si
Review №31

Superior Outfitters is by far, the absolute best gun shop Ive ever been to. Their customer service is top notch, they have a great selection, great pricing, a layaway plan and I really couldnt ask for more. They went well above and beyond to help me and I cant thank them enough!

La
Review №32

Great place for all of your gun and ammo needs.

Kr
Review №33

Staff is always helpful and they have great products and prices.

Ke
Review №34

They told me they had glockenspiel mags that were compatible with my 9 mil AR pistol so I bought 2 at 40$ each. they arent compatible.

Ch
Review №35

Nice people. Great prices.

Pa
Review №36

Have been hunting down ammo for the past couple weeks during this ammo shortage we are in. It never failed what day I went in, they always had something I was looking for! I also love building on all my firearms. Superior outfitters always has the parts I am looking for in every variation of color and configuration! Hands down the best place in Longview to grab parts or ammo! Their new firearm selection is also second to none. If you want great service AND selection Superior is the place! Graham is also very helpful and if you have questions, him or Pearl are who to talk to!

Le
Review №37

Excellent customer service! Will be coming back.

Ju
Review №38

Great place, very friendly, helpful and knowledgeable staff. Large selection of many different firearms, parts and accessories. Everything you need, they have or can order for you.

Mi
Review №39

This gun shop in Longview, Texas is definately worth a look if youre in the area. We drive 140 miles, just to be in the area. Ask for Preston, but every staff person is helpful and knowledgeable about guns. It was a lot of fun. Well worth the drive.

Ri
Review №40

Did a great job on some gunsmithingWith a decent turn around time

St
Review №41

Good gun shop lots of choices prices are on par w most gun stores, could be a bit less expensive but guess w things the way they are it makes sense. Ammo however is pricey and like most places hard to come by.

Ki
Review №42

Great place to carry your bow for practically anything and they make homemade bow strings

Pr
Review №43

These guys are awesome. I have been in the store a lot and they are always super helpful in finding or getting what I need. If your looking for solutions not more problems go to them.

ja
Review №44

Good stock but a bit pricey

Al
Review №45

Got a Tiffany blue 9mm here on sale, they have a great selection of knives and everyone was super friendly and knowledgeable

Du
Review №46

Awesome selection of guns and accessories. And they have ammo when no one else does, need I say more?

G
Review №47

Well stocked.

Vi
Review №48

This is my first and only stop for all my supplies!! If they dont have it Ill order it online or wait until they do!!

De
Review №49

Great selection of guns, knives, parts, and ammo. Would recommend this place, especially if you like shopping local.

Je
Review №50

Great selection 👌 but like most other places, sold out of most ammo everytime I go in.Ammo Ive needed has been in stock last few times Ive gone. Thanks guys for keeping everything stocked. I know things go fast.

Sh
Review №51

Great place to buy firearms, best in Longview/Kilgore area. Excellent prices and very knowledgeable staff, including licensed gunsmith.

Ca
Review №52

My husband is always like a kid in a candy store when we come here. Their customer service is fantastic and their knowledge on guns is very informative.

Br
Review №53

Definitely my favorite retail gun store to shop at

Jo
Review №54

Good service, high quality products

se
Review №55

I have reviewed 3 places my whole life. This place is great not even for their great selection of guns, but for their top notch customer service. I dont usually expect that at gun stores as more knowledgeable people tend to come off arrogant, but not here!Graham Orr helped me and he gave me my best experience at any gun store and I own 6. I will come back for that alone. Great store. Keep people like this in the store!

Br
Review №56

Great service and knowledgeable staff.

Ra
Review №57

Much too HIGH PRICED. So high my nose was Bleeding.

Ta
Review №58

Great selection of firearms and the staff was friendly and professional!

Ja
Review №59

This was the quickest, most painless gun purchase of my life. Alex was a great help!

He
Review №60

Picked out a shotgun and needed to wait for a background check. Was told to come back Thursday and pick it up if I hadnt heard anything from them by then. Wasnt told to put the gun on layaway or anything. They sold the gun to someone else.

T
Review №61

You will not find a better deal in east Texas. I am the guy that will shop several gun shops and pawn shops looking for a good deal before making a decision. I have never found a better deal on used and new guns than here. If you value knowledgeable staff and the best deals in east texas, this is the only obvious choice to buy. The one stop shop for anything you could ever learn about firearms and anything you could build. Graham is your guy for any questions you have and anything you are looking for. My go to shop for anything gun related.

Al
Review №62

This store always has a great selection of Firearms and ammo. When I shop there I always ask for Connor he is the most knowledgeable sales rep.

re
Review №63

Great place to shop ammo inventory is low but so is everyone elses

Ca
Review №64

Nice clean place wasnt asked if I need help but it was super busy

To
Review №65

Great place very nice people.

Wi
Review №66

Clean well organized firearm business, staff was friendly helpful.

Bo
Review №67

Service was good during purchase but needed to buy one additional item and called to see if it was unstick. Never got a reply on first voicemail I left. After a day, I called again and again left voicemail. Because of their failure to contact me, it is my feelings they just want a sale in house and not business by phone. I contacted Top Shot, got a person to talk with, they had what I was looking for and drove to purchase the item.Superior Outfitters will no longer get my budiness.

Ga
Review №68

Nice, new, clean building. This is attracted me to Superior when they first opened a couple years ago. After two years of being a faithful customer and several firearms purchases later, a few weeks ago I decided to take my Glock 43 in to get some Ameriglo iron sights installed. I left my gun, gave them the sights I purchased, and went home being told they would call me when it was done. After two days of no calls, I went back in person to see what was taking so long. Turns out, the installation had been done for more than a full day, they just never called me. Annoying, but not a huge issue.What was a huge issue however, was how terribly my sights were installed. The rear sight was not centered... at all. And the front sight was loose; I could see light underneath it. The next day when I took my forearm back to get it fixed, they told me they would get it taken care of right away and would call me when it was done. This time however, I received no calls for 17 DAYS, TWO AND A HALF WEEKS. After calling and going in several times during this period to get MY GUN back, on the 18th day it was finally “done”. Turns out, after 17 days of service... the sights were the exact same, still loose and not centered, and they tried to charge me again for the installation. This lead to me asking for them to put the stock Glock sights back on, since they obviously couldn’t install my Ameriglo’s currently. They did while I was still in the store, it took around 10 minutes to get my Glock sights on but 18 days to “fix” my Ameriglo sights??? This lead to me asking for the manager so I could get a refund for the installation service since all they really did was charge me $30 to tell me my sights were “faulty” and take my gun for almost 3 weeks. The answer was no, and he told me I should be thankful that I’m not being charged again since they re-installed my Glock sights. After a 20 minute heated conversation, the conclusion was he took no responsibility for the lack of professionalism, the lack of communication, the inability to install basic, common aftermarket sights, and didn’t even respond to them having my gun for 18 days. He continually told me that this whole ordeal “wasn’t his problem” and that he was just focused on me “leaving him a 5 star review”. Screw that.They store is nice in appearance, but the management OBVIOUSLY cares more about a small profit than their customers satisfaction. They have lost my service, my money, and I will no longer push them as a good store. Terrible communication, terrible service, and blaming the customer for the stores incompetence is all a no for me. It’s back to Sportsman’s Outfitters on Gilmer Rd.

Al
Review №69

Nice & respectable employees, reason I bought my firearm there,lil pricey but,the way I was treated.....just found my place to buyo

Je
Review №70

My buddy Paxton recommended Superior to me, so I went in to see Graham, and he was EXTREMELY helpful. So glad I took a chance and used them!

te
Review №71

Lots of guns, no ammo. Prices were outrageous!!

Lu
Review №72

Great place

Co
Review №73

Staff is knowledgeable and very helpful. Wide selection of merchandise available. Great prices

Ke
Review №74

Bought some accessories and they installed them quickly and for a great price. Highly recommended them. Staff is very knowledgeable.

Ra
Review №75

Great selection of guns. Staff is very knowledgeable.

Ja
Review №76

Its a really small store. Horrible parking situation especially, since a lot of the customers seem to have big trucks. Customer service is hit or miss at this location.

Tr
Review №77

I actually enjoy this place to an excessive degree. My wife gets mad because I like to visit the store every day off I have. The staff are extremely knowledgeable about every item in their large inventory. The only downside is spending too much money here!

Da
Review №78

Nice bunch of folks! Very helpful and informative.

Ha
Review №79

Solid gun store. Incredible inventory with current environment. Excellent staff, courteous and knowledgeable.

Am
Review №80

My husband is always shopping here. The only downside is they never have the ammo he needs.

Se
Review №81

This is a great place! Everyone is super friendly and genuinely care about you. They’ve got a great selection at a very fair price.

Ma
Review №82

Amazing and great place. Has everything I need plus black rifle coffee!

Sa
Review №83

Summer was the associate that helped me. She was very helpful.

Re
Review №84

Everyone that Ive gotten help from here has been over the top accommodating!! Always excellent service and products.

Vi
Review №85

Very good selection of guns.

Ca
Review №86

Hands down the best in the area! Great service, prices, and inventory! No matter what your needs or wants are, they got it all!

ab
Review №87

Will definitely be my first stop and probably only, as they usually have everything I need.

Jo
Review №88

Wonderful atmosphere, helpful staff and a fantastic selection. Graham was very helpful in finding the revolver I was after, even though they didnt have it in stock, and I will be back again to make my purchases when Im in town.Thank you guys!

Ju
Review №89

They are nice people and had alot of guns.

Te
Review №90

Well stocked, friendly knowledgeable helpful staff. Thanks Dalton!

K
Review №91

Extremely fast service in the gunsmith department. Sales reps are very professional and knowledgeable.

Mi
Review №92

Great people, took care of what I needed

Ha
Review №93

Graham was our sales guy and I must say hes professional very honest and a great help. If you go shopping be sure to ask for him. He will definetly be the guy for you!!!! Everyone there is amazing friendly and there all a big help !!

Do
Review №94

They are over priced and their customer service is terrible. Called up there to let them know that the 100 rd drum for the AR-15 was getting stuck when I releases the magazine eject button. I had a hard time pulling it out. Obviously an employee had me on some kind of speakerphone and the employee told the problem to another employee and I have no clue of who this employee is but he said and I quote “ Is he sure that he has an AR-15”? And that employee started laughing!. Then all I heard was laughter from other employees . I got upset and said that guy doesn’t know what,,,,,,,, Superior hung up. i will never shop their again. Gonna make sure everyone else knows.

Gu
Review №95

Great customer service and very knowledgeable. Will definitely go to see then for future purchases.

Er
Review №96

We had an associate ring up the people behind us first. They were not being help by anyone all they were doing was buying ammo. So there was no special reason for him to help them first. We had been patiently waiting about 5 minutes for the man in front of us to finish his 3 gun, 5 hat and multiple accessory purchase, then another cashier had the people behind us cut in front of us.I felt like I was at Cheeper than Dirt in McKinney...and they have since gone the way of the Dodo.

ka
Review №97

Wished I couldve traded in my current firearm to help pay for my new firearm, but couldnt take what they were willing to give me for it. Bought the new firearm at a good price though!

Do
Review №98

Love the store! Friendly staff. Been trying to make my mind up as to what to buy, I had been in the store 3 times looking at the same gun. Bam it was on sale..!!!! I suggested the stores aroma should be black power! Or pass out used shells to sniff while shopping!! Lol

Jo
Review №99

Superior is the proper name for this place, friendly staff, great selection. We shall return.

Sh
Review №100

Great staff. No pressure, will be back again

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3404 N Fourth St, Longview, TX 75605, United States
  • Site:http://superiorgunshop.com/
  • Phone:+1 903-212-2200
Categories
  • Gun shop
  • Outdoor sports store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:1–6PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations