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PlayNation Orlando
114 Highline Dr #102, Longwood, FL 32750, United States
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PlayNation Orlando
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Ch
Review №1

Play Nation was great to work with. I wanted to get a swing set for my son but all the online sellers were out of stock. I decided to go local to me and they had exactly what I was looking for. It didn’t take long to be delivered to them and they even helped arrange for me to pick it up at their warehouse. I did opt out of having them build it for me and decided to build it on my own (trying to win dad of the year). I was able to complete this all on my own over the course of a weekend. I would recommend a helper though as it would cut down on a lot of the awkward positions you have to get your body in. I only needed a drill, a few bits, sockets and other small tools that cost no more than 20 bucks from the hardware store. The instructions were super clear and easy to follow and all the pieces/parts were provided. My son loves it. My wife loves it. My neighbors envy me. I’m happy that we found Play Nation and will forever recommend them to our friends and family.

Ki
Review №2

We were very pleased with our interaction with PlayNation. From the time we placed the order until we had our swing set delivered/installed was a very pleasant experience. Our son was thrilled. We had a time scheduled and I told them if there was a last minute cancellation we could probably accommodate to fill that slot. Stephanie was great and reached out to me and offered an earlier time. TJ showed up and was very professional and quiet. We have a dog who goes crazy when anyone is in our yard and she managed to not hear him all day. Our son came home from his first day of Kindergarten to receive his belated birthday gift. It completely made his day. We are very pleased with the pricing and service we received and will gladly tell others about PlayNation!

Li
Review №3

This trampoline was highly recommended by my sister-in-law and I couldn’t wait several weeks for delivery. I am so grateful that this company had 1 left in stock and was able to fit us in for install in less than a week!The installers were super friendly and very informative on the warranty and quality of trampoline.We are so happy we purchased through this company!

As
Review №4

Everyone at Playnation Orlando was very kind and helpful. We weren’t sure what playground we wanted and Felix took the time to walk us through all the playgrounds they have and answer all the questions I had. The delivery and installation was fast and smooth. I would highly recommend them to all my friends.

Jo
Review №5

Love the attention to detail, care and trust the installers showed us. They took the time to educate us on things well need to do for maintaining it.

Mi
Review №6

Great experience! The installation was terrific and the set looks great. Would definitely recommend!

Ka
Review №7

Thank you PlayNation! The playset looks great and grandkids love it.

Sa
Review №8

Great overall experience. The company is very professional and great to work with. The installation team was phenomenal they listened to what we wanted helped us to make this a great place for my children to play. Went above and beyond by trimming branches and making sure it was really anchored. I could not ask for a better buying experience. My son loves his playground. We are very happy clients. This company comes highly recommended.

Je
Review №9

We had an excellent installation experience with PlayNation. The crew that came out to the house was professional, friendly and very competent. Information about the appointment, arrival times and the playset itself were great. Scheduling was quick and easy. Highly recommended!!

Ma
Review №10

We had a great experience. Prior to purchase I corresponded with Felix through email and phone and he was professional and responsive.The purchase process through the website was a breeze. After purchase you receive a phone call to schedule assembly/delivery.The installer was prompt, courteous, and professional.Highly recommended!

Th
Review №11

If I could give 10 stars I would!! We are relocating from Colorado to Florida and I wanted the swingset to be in place for the kids before we arrived.This company was SO easy to work with even from a thousand miles away. Their website is very user friendly and they have many awesome swingset options, their initial response to my inquiry was so fast, they have excellent communication skills and made scheduling our assembly so easy. Ron our assembler showed up on time, he was efficient but put a lot of care into assembling and he used a level before putting on each piece. The swing set (Passage II with wood roof) itself is great quality, we are just so so happy! Highly recommend!!

De
Review №12

A great experience and a beautiful swing set! They answered all of my questions when purchasing to make sure I bought the right set with the correct options! It is well built and looks beautiful in the backyard! It will definitely last a lifetime! It was delivered on time and the installer was super professional! I could not ask for better service or a better product!

Mi
Review №13

We had the best experience with PlayNation. Our install was quick and professional. We are extremely happy with the quality of the play set and know it will last and last. Can’t speak highly enough about our experience with this company.

Ro
Review №14

Very satisfied customers and appreciated all the help and answers to our questions from Playnation! We purchased a playset for our grandchildren in another state. We ordered one style then had to change it because it would not have fit in their backyard. Through many communications with Stephanie and Felix, we received a wonderful set, perfect for the kids. They love all the features and are very, very happy! Would definitely order again from Playnation!

Ch
Review №15

The team at PlayNation was very helpful.. It took about 14 hours beginning to end to install but there was nothing 2 people could not handle. The instructions are easy to follow and my 2 yr old grandson absolutely loves it. We look for to many years of use.

Ja
Review №16

We are so excited for our new playset. Tj did our set up and was fantastic. We know that our little wax is going to have a great time in our backyard.Thank you Playnation and Tj.

Da
Review №17

We had called around to several different places and no one would help us or install the playset but when we called play nation they had answers for us within a few hours and the whole process of purchasing and installation took less than a week. The installer was super friendly and was willing and able to answer all the questions that I had. Super satisfied all around with Play nation and would definitely buy from them again.

Sa
Review №18

We purchased a swingset plus the assembly and I couldnt be happier. I havent been able to get my son off of it, such a great purchase. It took about a month from the time of purchase to the install due to the rainy season, and they were all extremely friendly. You get your moneys worth, highly recommend.

Mi
Review №19

We had a great experience from start to finish with PlayNation Orlando. Everyone was professional and easy to work with from the first phone call to the final install.We were not that easy to deal with due to our crazy schedule, but thankfully the crew at PlayNation Orlando were able to adapt and make it work.

Kr
Review №20

We are so happy with our new play set! The process of getting our new set was seamless and we would definitely do it all over again! Thank you Playnation!

Sh
Review №21

Our playset is absolute perfection as is this company! They are a pleasure to deal with, are eager to give the best customer service possible and their installer was equally as amazing! He was friendly, professional and did the job as if it was going in his own backyard. We had it just in time for our granddaughters 1st birthday party and we had kids of all ages playing in and on it all day long. Do yourself a favor and do your swingset shopping here!

Mi
Review №22

We love our playground!! It’s absolutely perfect! Our children are thrilled with it. Perfectly assembled, beautiful wood and very sturdy. Best of all very friendly staff. This team made Christmas for my babies perfect!!! I couldn’t ask for better quality in a swing set.

Le
Review №23

This was the best process! We looked at a few companies while trying to decide what play set we wanted to get for our kids. We just placed this order a couple of days ago, and now I’m sitting in my backyard watching my kids play on it already. Every part of the process was quick, and everyone I spoke to on the phone ahead of the install was so helpful and friendly. When the installers got here, they were professional yet courteous and down to earth. They got it installed with excellence and in a quick amount of time. I would definitely recommend this company to anyone looking for a quality play set!

Mi
Review №24

These guys at PlayNation are incredibly helpful. They answer questions by text. I mean hundreds of questions. Their installers are incredible and they go above and beyond to make the playground level, safe, and sturdy. The quality of the playground is amazing. The kids absolutely love it, even a month later. I cannot recommend PlayNation more highly.

Co
Review №25

Our initial interaction with one employee had been somewhat unpleasant. Felix and his team went above and beyond to ensure that our negative experience was remedied. He addressed the problem with the employee and has made sure that all of our questions and concerns have been answered. We look forward to working with Felix on our play set for our daughter, knowing we’re in good hands.As a small business owner myself, I know how much customer service can impact the decisions of your current and future customers. It is obvious that the attention and care we are receive at Playnation Orlando is why they continue to be so successful and highly recommended.

Pa
Review №26

The team was very professional and efficient. Customer service was great and handled a warranty issue very quickly. Would highly recommend!!

Am
Review №27

5 star service and amazing quality! The playset is beautiful and well constructed. Our children will enjoy this for years to come. The purchase and scheduling process was a breeze. Im so happy that we went with this local company who really cares and stands behind their product and service.

Je
Review №28

I used PlayNation to install playground equipment at my preschool and we had a great experience. Staff was very responsive and helpful. Ordering and installment was a breeze, and the kids LOVED it!! Thank you so much PlayNation!

Kr
Review №29

We had an awesome experience. The work crew that came to set everything up was very friendly and professional. Everything we were quoted from time frame of delivery and time to finish setting up was perfect. Our girls are thrilled with their new playground and it is excellent and quality sure to last for years to come. Highly recommend!

Br
Review №30

The entire experience was easy and quick. The folks with Playnation were very helpful. Tj helped with the installation and he was so nice, helpful & efficient. Tj provided one of the best customer service experiences I have ever had.

An
Review №31

Great quality and very quick install. Installer was very friendly and helpful.

BE
Review №32

Thank you to Anthony and TJ, for keeping your word to my kids, you promised them a playground today and you kept your word. It was thundering, lighting and raining at my house but you guys didnt care. For that I am truly grateful. You both were professional and super fast. With a lot of gratitude from me and the kiddos ❤ 💯

Je
Review №33

Just got our playset and the kids love it!!! We had Josh come out to build it and he was amazing. He used a level throughout building and made sure we were happy with the placement in our yard. Highly recommend him to build it.

Ry
Review №34

I was recommended by a neighbor to look into Playnation Orlando for a quality play set for our kids. Felix took a lot of time to answer all of my questions and help me decide on the best set for our family. He also coordinated our turf project and got us a fantastic price. The project was done in less than 2 weeks and our children couldn’t be happier. Thank you!

Na
Review №35

Amazing company with the best customer service. I love that they provide an option for assembly. The guys did a great job assembling the Play-set and very quickly too. Highly recommend :)

Wi
Review №36

Im updating my review with playnation because they really took my issue into consideration. Multiple people reached out to my wife to make sure that we knew one bad apple does not always spoil the bunch! My wife and I purchased an awesome playset and instead of waiting an additional week for 1 playmat, Felix sent someone out in about a day or so..we were extremely pleased with the way they followed up with us (the owners) and made sure that we werent missing any other items. Guys support your local small businesses, they genuinely care about their customers!! Thank you playnation for going above and beyond for our family

Al
Review №37

My grandson loves his new PlayNation swingset! The instructions were easy to follow and we were able to assemble it in about six hours. We expect to have years of fun out of the playground!

Em
Review №38

As a mom to 3 special needs kids, I dont have a lot of time - but I couldnt go without saying how impressed I was with PlayNation Orlando. They have amazing customer service, great quality and the techs doing our installation were respectful and knowledgable. We couldnt be more thrilled with our set!! ❤️

Mo
Review №39

Couldnt have been an easier process. I ordered the playset online and they called me to schedule the install. Installer only took a couple hours to get everything built and setup where it would have taken me and my wife days. They kept me informed of everything the entire time and made the purchase super easy. Playset is great quality as well and my son loves it.

Ch
Review №40

They were so helpful and the product turned out perfect! We weren’t sure about the spot and the fact that the property wasn’t exactly level and they took the time to look at our photos and determine the best fit. The install was quick and our girls love it! Best decision! Highly recommend to anyone looking for a swing set + install!!

sc
Review №41

I would highly recommend Playnation Orlando if you are considering a playset. The team was very helpful in picking out the perfect playset for my kids. I was vey happy with the quality of the playset and the easy to follow directions included for building it. Although the playset was delayed due to Covid-19 the Playnation team always kept me updated and did everything in their power to expedite the delivery. Great Company!!!

Em
Review №42

My kids, 6 and 4, are in love with their new play set. They swing daily! The fort is their new ‘secret’ hide out and they love snack time on the bench. The materials are sturdy and classic looking.Ordering was simple. The staff was beyond nice and easy to work with. Honestly the best money we’ve spent for the kids in awhile.

Ab
Review №43

We had a great experience with our play set ordering and installation process. It was delivered a day early and completely installed in just a couple hours. Our installer was the best! He talked us through maintenance and warranty, and didnt leave until he was certain everything was perfect. Our boys love the playset!

Ti
Review №44

Very professional - installer called prior to visit (actually a day early which worked out better for us).They arrived and did the job with no issues. That’s rare these days.Great job!

Me
Review №45

Overall Im really pleased with our experience with PlayNation Orlando. They were quick in answering all the questions I had, installation with quick and well done. I had a general idea of where we wanted to put the play set but wasnt sure if it could be scooched over but the installer was able to answer that question right away. They arrived and had the whole thing assembled in about four hours which was right on target for their initial verbal estimate of 4-5 hours.My only issues are: 1) the installers were not masked (but they were good about giving us space when we were outside), 2) we need to apply a protective coat to the wooden play set structure, which I did not know until it was being installed. It would have been nice if they could have done that as part of the install process instead of adding it to our weekend to do list. Edit: It took two adults three hours to apply the water sealant to the whole structure.I was provided a $20 gift card in exchange for my review.

Ni
Review №46

The service and communication was outstanding. The play set was installed and delivered quickly and with great care. The installation team was very professional and accommodating. We would be happy to recommend and do business with PlayNation in the future!

Jo
Review №47

Great service and great product. Highly recommend.

Ca
Review №48

We are absolutely in love with our new playground! Felix at PlayNation was very knowledgeable and helpful. He answered all of our questions upfront regarding the play sets that we were interested in and set us up with one that would meet all of our current and future wants and needs. In addition, Installation went very smooth. TJ and Anthony worked extra hard to get the playground built in time for our family to arrive in town and enjoy it. We are very happy with the outstanding service, professionalism, and quality of the product from PlayNation and will be recommending them to family and friends!!! We are now really enjoying our daughter and her friends have so much fun playing on our new playground, and it is just the best!

Ch
Review №49

This company has been amazing to work with! Their customer service, installers, and product are top notch. Ordering my daughter’s swing set online was super easy. The two guys that installed the swing set were on time, really nice and professional. They answered all my questions and finished the entire install in 3 hours! The day after installation I got a voicemail from the company checking in to make sure I was happy with their service. This company was a personal recommendation from a friend and I would absolutely recommend them to anyone.

To
Review №50

Starting from Felix at Play Nation wr had an amazing experience! Felix face timed me and helped me choose the right swingset to fit my families needs.The process was efficient and cost effective. TJ and Anthony were a pleasure to deal with .Their expertise and efficiency makes the whole process enjoyable and more exciting! Highly recommend this company and brand! We r thrilled to spend endless hours in the backyard with our new playset!

Er
Review №51

We had a great experience with PlayNation Orlando. Their customer service was excellent and the product is very high quality.

Ta
Review №52

The playset looks very nice in our backyard. Our toddler is loving the playset. The installer did a very good job. Would recommend playnation for their professional service.

Pa
Review №53

Well educated, helpful, friendly staff. Multiple options explained clearly. Helpful to see swingsets first hand.

ka
Review №54

PlayNation Orlando is a fantastic family oriented business! I would not look any further for a place to purchase a playset! They were friendly, helpful, met my needs and accommodated them with a smile! They were personal with me as they understood my needs and wants as a mother concerned about the right and safest playset for my children! I didnt feel pressured to purchase anything, which made me want to purchase from them even more! In particular, an associate named, Debbie was exceptional with explaining everything I asked, she was friendly, smart and sweet! The owner, Stephanie (a mother like me) took time out of her day to listen to exactly what I needed. She made me feel this was a business that treats her customers and associates like family! The conversation we had was warm and inviting! I felt she was well versed in all aspects of the PlayNation Orlando business!

Th
Review №55

Do yourself a favor....DO NOT ORDER from this company. It has been a debacle from the get-go. After 4 installations reschedules, wrong equipment, 3 trips made by installers, promise after promise made by the owner and 3 months later, our set is still not installed correctly. Nothing but excuse after excuse. Lie after lie. Our tube slide emptys right into the path way of the swings. Therefore our kids can not enjoy their set safely. What an absolutely disgrace this company is. They are more happy to play the blame game and pass the buck then holding up their promises made. I would give NO stars if I could. So if you want a headache and disappointment, give them a call. Otherwise, MOVE ON to someone else.**I also have text messages with the promises the owner made... will display at later date.

Ja
Review №56

Amazing product and even better install!!!!! The three guys were amazing, so attentive to details and genuinely excited to see the kids faces when complete. They definitely take pride in their work which was greatly appreciated. Highly recommend.

Ve
Review №57

Had an awesome experience working with playnation Orlando! We went through them for the artificial turf and the playset and we couldn’t be happier. They were extremely responsive to any questions we had and the men that installed it were very professional. We highly recommend them to anyone looking for a high quality playset in the Orlando area!

Ti
Review №58

Ordered a spring free trampoline week before Christmas and they were able to properly install it the following week right before the Christmas holidays as promised. Great service and great products. Thanks again Felix

Sa
Review №59

I am so happy with my swing set! The 2 gentlemen that put it together were super professional and extremely sweet. We all watched out the window as they put it together so perfectly. They Took their time making sure everything was level and cleaned every single piece of trash and took it with them. I made an amazing purchase and it is extremely strong and I Couldnt be happier. I would strongly suggest not wasting your money on those cheap Walmart swing sets And definitely invest in something youll have for years.

Ki
Review №60

If you are looking for a good quality product with great customer service, this is the place to go. From purchase to install, we couldnt be happier. Highly Recommend

Ho
Review №61

My daughter loves the playground. It was installed and Delivered on time! I think it was a great value.The installer did a great job, no issues so far.

el
Review №62

These guys really did a great job with our community’s playground. They started yesterday and finished up today. It really makes the neighborhood look great. 5 stars for getting it done so quickly with this heat... even my dog loves it.

Tr
Review №63

Amazing quality and service. We love our play set and Playnation Orlando bent over backwards to help us find the perfect fit. Their office staff and installers went above and beyond to work with us and our HOA! I highly recommend them!

Ca
Review №64

The service was friendly and, considering COVID-19, timely. Due to the pandemic, the company was on back order, however they told me when the playground would be installed and worked with my schedule in order to get it installed within the timeframe they promised. The quality of the service and the end product were also great. My largest complaint was the delayed receipt of an orbit swing which was ordered and paid for, however was received several weeks late. It was eventually delivered after continued communication and they even took care of providing the additional hardware needed to install it. The owner himself delivered the swing and hardware and made sure everything came together in the end.

Je
Review №65

I purchased a swing set from PlayNation Orlando. They were very professional and friendly. They were able to deliver the playset in about a week. All pieces were included with in the box and instructions were very good for the install. Great job PlayNation Orlando!

Bo
Review №66

Great job by Felix and the entire team! Great product, service and delivered on time as promised. Thank you!

Di
Review №67

We are so happy with our playset especially our kids. Excellent service and reliable installation. Highly recommend as we placed our order and within a week had everything set up.

Av
Review №68

We have purchased 2 playsets from Playnation within the last 4 years for two different properties. Communication and professionalism has been top notch. They are quick, honest and stand behind their great product 100%. Excellent quality and extremely safe playsets that will last from this generation to the next. Felix the owner is always available to speak with. For example, our last set was installed 9mos ago in Sarasota. We opted now to remove firepole because it was a bit to high for our youngest child. I called him up about getting some slats to fill in that hole on the high deck and he said just stop by and well give you some. Sure enough, he did! I wouldnt go anywhere else. They have installed for us from Ocala to Sarasota. Great group of people! Your kids will be safe having loads of fun on their new playset and youll have no regrets!

Fr
Review №69

Extremely professional. Not just buying the product but the service that comes with it. Called with questions and spoke directly to the owner. He guided us on picking out the right unit for a complicated space. Install was extremely professional. This is the place to go if you are looking for a quality swing set.

De
Review №70

My kids love their new playset and I absolutely love how easy and convenient dealing with this company was! Very helpful and listened and addressed all worries and concerns I had!

Kr
Review №71

Highly recommend!! Purchased & installed all in the same week, not to mention the super fast install 1000% worth paying for the installation!

Sh
Review №72

Purchased an incredible playset for my children from Playnation. It was suppose to take 30+ days to arrive. We where shocked a week after ordering it to receive a call from the owner letting us know the playset had arrived early! The installers where incredibly professional and installed the playset and cleaned up after themselves! We couldnt be more pleased and our kids are even happier. This is our 2nd set from Playnation and would recommend them to everyone.

J
Review №73

Top of the line playground, super nice and professional installers. I would higher recommend this company. Felix was great to work with and our kids love the playground!

Ja
Review №74

Update: Felix called me concerned about my review and what had transpired. He’s willing to do whatever it takes to try and earn my business. I understand you can’t win them all and I don’t know if we will purchase from him after all but he’s willing to make it right and that is huge. Thank you sir and now you got a 5 star review instead of no review. Folks, support your small business he sounds like an upstanding guy.I called this place to confirm they had what I wanted in stock before I drove 1.5 hours. Guess what? When we pulled in they didn’t have what we wanted in stock. So frustrating. The lady told us she was the only one there yet there were 2 vehicles and when we called the number a man answered. The lady did t know which slide was what either. What a waste of gas and 3 hours and 2 disappointed children.

Ko
Review №75

Kids should grow up with playsets right? Win win win for everyone. We wanted one with lots of activities to grow with them and to fit in a specific area under specific rules. We did not have enough width for L shaped with slide jotting out, so having the slide go length ways as well was ideal - they have good selection/options.Having Playnation local and 10 mins away from me makes me feel good about this. Florida is rainy, humid and hurricane visited. Got 10 years warranty from manufacturer and 15 years from Playnation.Price was good and got it installed in just over a week after purchase. The install was expertly done. Playset was dug in, leveled, and placed exactly where I wanted it. TJ and Anthony were friendly and payed attention to detail in this install - answering any questions I had and addressing any concerns. They explained any option choices I had beforehand. They confirmed the exact location before sinking one side. I got the extra service of sealing the wood and they sealed the bottom pieces prior to sinking.Good local service and happy kids and parents here!

NA
Review №76

From picking our playground out the installation and just quality of equipment and service it is incomparable . highly recommend worth every penny for playground set

Ra
Review №77

My husband and I opted to purchase with Playnation and I am grateful that we found them for our backyard needs! We purchased the Redbrooke Deluxe and our 4 children couldnt be happier to have their cousins over to show them all of its cool features. Unfortunately we did have an issue with some mats but thankfully Iris, Stephanie, John, and Felix all had impeccable customer service! They followed up with me and my husband about our concerns and rushed our 4th mat over to us today. This is a great company to buy from if you want quality. They also genuinely care about their customers, and I know this based on how they rectified an issue we had with another staff member. They were extremely concerned and polite when taking care of us. Thank you playnation for following through on your promise and solving our problem!

Be
Review №78

Playground was perfect, no problems with it & the installer was awesome. But, I ordered a wood roof & it wasnt on their list. So I didnt think much of it but I was curious & readded everything I wanted in my cart again & I was definetely missing the wood roof. Havent received a call back as of yet.Wouldnt have mind it much but the roof was $399, so missing a lot of money.

Ge
Review №79

I really like the experience of working with these owners. They are passionate about their customers and the products they offer. Felix is helpful in knowing what will best fit your lifestyle and knows the importance of a quick and solid installation. In the end you are left with a beautiful piece of equipment in an environment that was left just as they found it. Installer are nice and keep the area clean. I like the fact that they are local, have a long standing relationship with the manufacturers with no middle man, and they are not a big box store. The products they offer are definetly far better quality. Honesty can be hard to find these days but this company delivers what is promised. Love this husband and wife team

Ma
Review №80

They did an excellent job doing the playground for our HOA.

Kr
Review №81

Felix was amazing. I live an hour and a half away and I couldnt get ahold of him by calling and he texted me right away, stayed consistent. We ended up making the drive to visit the warehouse and he got us exactly what we needed and was very knowledgeable. I would definitely deal with them again.

Jo
Review №82

A few weeks ago I ordered a 54” basketball hoop. Their staff explained the entire installation process (there were many steps). First the utility companies came out and made sure the location was ok. Then a tech came out and laid the base and a few days later they finished up the install by adding the backboard. Everything looks great and my son is super excited to come home from school and play ball!!

Br
Review №83

Website says closes at 6. Get there 15 min before they close no one is there and gates closed, called number guy answers. Says we should be open. What bro you don’t know when your employees are working or not! Should run business better then that especially when you have customers coming over hour away!

Ma
Review №84

I purchased a playground over a month ago and paid to have it installed and sealed. The paperwork says it will be installed in 3-5 business days. They didnt have anyone available for 6. Then they called and delayed it another day. The day it was built the guy didnt have a working sprayer to seal it and said he would come back. They also gave me the wrong swing. It has been two weeks since it was put up and they keep delaying coming to seal it and bring me the correct swing. I requested a discount to keep both swings due to the length of time it took to seal it and bring the swing. They offered me ten dollars off, which is sixty bucks. Meanwhile I found a swing on Amazon that is the same for $37. I understand that sealing it depends on the weather but they said they would send someone out this past Saturday then never called. I called Sunday and they said someone would call but no one did. When I called Monday they said it is scheduled for tomorrow and had no record of scheduling it Saturday. I played almost three grand for a product that has yet to be completed and am very frustrated.Update: the owner reached out to me directly to apologize and explain the communication issues. They are sending someone tomorrow weather permitting and providing the correct swing. We are hoping to use them in the future for additions to our playset which is amazing.

Le
Review №85

I ordered a last minute present for my niece and I know I must have asked five hundred questions about all of their different trampolines. We finally decided on one and they were able to get it installed and delivered within the week for my nieces birthday party. She is absolutely in love with it. Thank you !

Ch
Review №86

The entire staff was very professional and helpful in helping us pick out a playhouse for our children that is safe and just the right size we were looking for! The installation tech was on time for our appointment and had it set up and ready to go very quickly! We are very satisfied with our purchase!

Ma
Review №87

PlayNation Orlando’s LONGWOOD location, Absolutely blew our minds as parents with the amazing amount of attention to detail(MAJOR TLC!) they put in to creating the perfect backyard playground for our nonverbal autistic 6 yr old son, Jackson!! Every single detail that I told them, that Jackson is currently doing during his occupational therapy appointments in which helps him with his autism (it is called “ input”), Play nation was able to duplicate and put together on this mammoth sized Playground! Everything from hanging on the trapeze bar, to climbing the cargo net, to climbing a Rockwall, to even walking up one of the slides, to the swinging surfboard that he stands up on to learn balance. ALL of that, We previously we’re having to spend $140 a session on for him to do with a therapist inside of their office. So this is much more than just a playground to the Morgan family.This was a humongous investment we were willing to put into our sons future and helping him learning coping methods and a slew of other important things that would help him hopefully one day lead an independent lifestyle. The fact that this company, Playnation, located right here in the heart of good old Longwood, Was willing to sit down with us and come up with a list of things that we felt were important to include, and for them to take it from there and create the magic that is now in my backyard? So priceless! And the pricing was absolutely positively very fair For the insane amount of work they had to put into installing that in my very tricky backyard! I encourage anybody reading this, to go check them out in Longwood. They’re located right off of SR 434 (One of the side streets behind McDonald’s there)! They don’t try to push you into a larger sale either which I really appreciate it. They kept it to work we felt were important elements to attach to this playground, all while sticking with the overall price I told them I was not willing to spend above. In the world of sales, that’s been a very lost art. These people genuinely cared about my son having this magical playground and the importance it was going to provide for his future, and it showed from day one.Former WWE Superstar & American Gladiator,“The Blueprint” Matt Morgan

Ju
Review №88

We have a smaller yard and I wasnt sure exactly what would fit. I stopped in and showed them a few pictures of the yard, but because of my pool we still had concerns... Felix came out and measured my yard and gave me a few different options. We ended up going with the Passage playset and we couldnt be happier. The installers were super friendly and were done right around lunch time. Thank you for taking the time out to help us. My kids are in love with their set.

Da
Review №89

TJ was awesome he did great job installing play set in yard!

Ja
Review №90

Ordered a playset online, they did not deliver all the parts needed, still waiting on further communication when the rest of the set will be sent. Unusable till I get the rest of it.

Jo
Review №91

Great product and quick installation. Our kids love their new playset.

Ie
Review №92

Amazing job. The only negative thing i can say about the company is theyll have ur kids friends wanting to play at ur house all the time. The team was wonderful. I asked them to move the swingset around a few times and not one complaint or noise they simply did it until i was satisfied. I wish they did living room furniture that would be the dream. They showed me how sturdy and level the set is. Didnt leave until everything was done and kid tested. This was the easiest thing Ive done. I wish I knew about the company years ago.

Ny
Review №93

Got our Trampoline from PlayNation Orlando, they delivered and installed it in less then a week! The tech was amazing.

Ko
Review №94

Felix and his team at Playnation, came out, measured, and designed a perfect playset that met all of our needs. Timely and very profesional, and I would highly recommend them!

C
Review №95

Horrible place !! Nobody help us and the location is wrong.

Th
Review №96

Looks fun

Ho
Review №97

Play Nation and Optimus Installs were great to work with! Very nice quality play set and they worked quickly on the install. My son is very happy.

Co
Review №98

Our new Swingset is the perfect addition to our backyard! I had done a lot of research online prior to purchasing and was so impressed with the service at Playnation—especially how FAST they delivered and installed. Made it all super easy, and made me feel comfortable that I made the right choice, especially for such a large purchase. Thank you, Playnation!

Information
100 Photos
98 Comments
4.5 Rating
  • Address:114 Highline Dr #102, Longwood, FL 32750, United States
  • Site:http://playnationorlando.com/
  • Phone:+1 321-316-4762
Categories
  • Department store
  • Basketball court
  • Playground equipment supplier
  • Furniture store
  • Sunroom contractor
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–6PM
  • Sunday:Closed
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